Alexandria C.
AC
Alexandria C.
Director of Marketing and Communications
Small-Business (50 or fewer emp.)
"Non-Profit Fundraising & Event Ticketing"
5/5
What do you like best about Event.Gives?

I like how thorough the platform is. It definitely has everything you could think of as an event organizer for fundraising and is very intuitive and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Event.Gives?

I think if you're new to the platform it can be a little overwhelming at first glance, especially with all of the new features that have been built over the years. But again, it can be as easy or complicated at you make it. Review collected by and hosted on G2.com.

Response from Molly Daft of Event.Gives
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Hi Alexandria,

We are so glad to hear that our platform was able to encompass all of your fundraising needs in one place, and that you found it so user friendly!

We know that learning a new platform can be overwhelming and are constantly looking for ways to make event organizers and attendees feel confident using our site. Tune in for our weekly Tuesday Live Demo, or book a call with one of our knowledgeable customer success experts to learn everything you need to know to maximize your fundraising goals!

Thank you for your #FanaticalReview!

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"affordable and easy to use"
5/5
What do you like best about Event.Gives?

The site was easy to navigate, both setting it up as an event organizer and for more donors on the front end. The customer support was top notch! Review collected by and hosted on G2.com.

What do you dislike about Event.Gives?

My guests were very hesitant to switch from all paper silent auction bidding. Max bid was not an option, but there are text message notifications when you're outbid. Review collected by and hosted on G2.com.

Response from Molly Daft of Event.Gives
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Hi there,

We are glad to hear that both you and your donors found the site so easy to navigate! Tune in for our weekly Tuesday Live Demo to learn more about best practices and ask any questions you may have - we look forward to working with you to make your future events successful and maximize your fundraising goals.

Thank you for your #FanaticalReview

See how Event.Gives improved
TM
Tara M.
Small-Business (50 or fewer emp.)
"Great for event silent auctions, ticketing and more!"
5/5
What do you like best about Event.Gives?

We have been using event gives for different fundraising groups for years. We love how simple it is to use and have trained our audience to use it over the years. Review collected by and hosted on G2.com.

What do you dislike about Event.Gives?

Sometimes there is a learning curve with your audience that has not used it in the past. That number decreases though when you use it for your event regularly. Review collected by and hosted on G2.com.

Response from Molly Daft of Event.Gives
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Hi Tara,

Thank you for your #FanaticalReview and for partnering with us so many times over the years! We want nothing more than to help you maximize your fundraising potential, and it sounds like giving your guests the ability to participate and bid remotely was a great way to achieve this.

We try to keep our platform simple and user friendly, so as to skip an extensive learning curve - tune into our weekly Tuesday demo to learn some of our best practices for making the site work best for you and your event!

MT
Maggie T.
Event and Ventures Manager
Mid-Market (51-1000 emp.)
"Museum fundraiser silent and live auction at an in person gala"
4.5/5
What do you like best about Event.Gives?

Event.Gives support team was there every step of the way. No question was too simple or too challenging. I received both support via phone/streaming screen share and email with video recording tutorials. We didn't pay for extra support either.

The platform was easy to use from the back side and offered features to make our in-person event a snap! Guest check-in and check-out were easy and intuitive. Assigning paddles, assigning tables, and ticket sales all went pretty smoothly. The live and silent auctions were easy to set up, and with our live auction, we streamed the items and sponsors using the display feature. We also used the display feature to track our paddle raise for the evening. Check-out worked fine, both with cc and checks for payment. Our crowd wasn't keen on using the self-checkout option with their phones, but that's no fault of event.gives. Review collected by and hosted on G2.com.

What do you dislike about Event.Gives?

Our ticket purchasers had trouble with the platform buying tickets. The automatic uptick in price for a ticket was confusing and deterred people from self-purchasing. We paid for the customer-supported fees, and the language used and the slider bar wasn't clear at all. Not one person covered the fees for our organization. It was disappointing. And we are out $500. We were told that 80% of attendees choose to cover fees for the organization. I had to help about 20% of our ticket holders buy tickets on the platform or just do it for them.

The auction items: In the title, the text runs over into the description when you print an item card. More choices with font, size and symbols would be helpful. Under the Display feature, auction items display a "current bid" vs. a "starting bid" as it scrolls before the auction starts. This was confusing to attendees and they thought people already had bidding access before the live auction started. It would also be nice to be able to feature an auction item in the display when the item is being auctioned off. Review collected by and hosted on G2.com.

Response from Grayson Chappell of Event.Gives
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Maggie,

Thank you so much for this Fanatical Review! Our Customer Success team is happy to hear that their support for your event was more than helpful! We pride ourselves on fostering positive and impactful client relationships.

As far as attendees covering credit card fees, we have looked at your event and would love for you to book a call to review your event settings - the link is attached below! :)

We are adding new features and updating current ones across our entire platform daily so that we can provide the most seamless fundraising platform out there! Additionally, the ability to display a live auction item is possible through our Live Pro Plan under the Event.Gives "Live Dashboard".

Event.Gives is ecstatic that we were able to provide live and silent auctions, event ticketing, paddle and table assignments, and payment processing for your event! We can't wait for your next event with us.

#FanaticalReview

See how Event.Gives improved
Lisa J.
LJ
Lisa J.
Founder, Principal
Small-Business (50 or fewer emp.)
"Clearly Built by Experienced Event Pros"
5/5
What do you like best about Event.Gives?

This platform really has thought of so many things that we event producers have come to rely on digital, end-user-facing fulfillment for to make events seamless. Their 1:1 support is nice to have too, even for a free+processing level of user! Review collected by and hosted on G2.com.

What do you dislike about Event.Gives?

Some of the UX is a bit clunky (ie: trying to add or find users), some of the features are not fully documented and result in us waiting for an email support reply to be able to find the feature or understand how to use it. Review collected by and hosted on G2.com.

Response from Molly Daft of Event.Gives
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Hi Lisa,

It sounds like our all encompassing platform really helped streamline your event planning experience, which we absolutely love to hear - it's hard to think of everything but we sure do try!

Join our customer success experts for a live demo any Tuesday at 2pm EST to learn new tips and tricks, or to ask any questions you have about the features we offer. We are here to help!

Thanks for your #FanaticalReview!

See how Event.Gives improved
SW
Sarah Beth W.
Enterprise (> 1000 emp.)
"exceeded our fundraising goal for the first time in 5 years!"
5/5
What do you like best about Event.Gives?

It was so easy for our attendees to interact with this site, and so easy for our attendees to use, we exceeded our fundraising goal! Also loved the options for scanner checkin and mobile checkout Review collected by and hosted on G2.com.

What do you dislike about Event.Gives?

no charts or graphs associated with reports Review collected by and hosted on G2.com.

Response from Molly Daft of Event.Gives
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Hi Sarah,

We're glad to hear that your guests found the platform so user-friendly and you were able to exceed your fundraising goal! We are always searching for new ways to improve our offering and we have some exciting updates coming soon with our upcoming new website build - tune in for our weekly Tuesday demo to keep up to date on new features and best practices!

Thank you for your #FanaticalReview!

See how Event.Gives improved
Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Excellent Customer Service"
4.5/5
What do you like best about Event.Gives?

Event.Gives has excellent customer service. If you have a question, there are a few ways to get in touch with them and they are VERY prompt and thorough with their responses. There are also great articles on all the different features/processes they all offer. Review collected by and hosted on G2.com.

What do you dislike about Event.Gives?

The dashboard could be more user-friendly. it's not completely intuitive to navigate. Review collected by and hosted on G2.com.

Response from Molly Daft of Event.Gives
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Hi there,

We are glad to hear that you received such great customer service from our team! Tune in for our weekly Live Demo every Tuesday to learn more about best practices, and ask our knowledgable customer success experts any questions you might have.

Thank you for your #FanaticalReview!

See how Event.Gives improved
CS
Cole S.
Mid-Market (51-1000 emp.)
"Event.Gives helped us raise beyond out goal!"
5/5
What do you like best about Event.Gives?

We switched from another platform that was extremely clunky and outdated. Event.Gives was a breath of fresh air, allowing our guests to really enjoy the event, which allowed us to raise way beyond our goal! Review collected by and hosted on G2.com.

What do you dislike about Event.Gives?

There are a few features I would like to see to make reporting easier however, it seems that their product team adds features all the time. Their support team is elite and very accessible! Review collected by and hosted on G2.com.

Response from Molly Daft of Event.Gives
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Hi Cole,

We are ecstatic to hear that you were able to exceed your fundraising goal using our platform! Delivering a positive attendee experience is crucial in executing a successful fundraising event, and we designed our platform with this in mind. We are always looking for ways to improve our offering and make the event organizing experience as simple and stress free as possible - our customer success experts would love the opportunity to jump on a call with you to ensure you are confident with running your reports, and answer any questions you may have.

Thank you for your #FanaticalReview!

Tracy C.
TC
Tracy C.
Small-Business (50 or fewer emp.)
"Easy to use platform, especially for beginners."
4/5
What do you like best about Event.Gives?

It is a simple program for those who have never used an auction/event platform. Review collected by and hosted on G2.com.

What do you dislike about Event.Gives?

The reports are not the best. It still requires a lot of back end trying to get the information you need at the end of your event. Review collected by and hosted on G2.com.

Response from Molly Daft of Event.Gives
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Hi Tracy,

We love to hear that our all-encompassing platform was able to combine all of your needs in one place. Simple and user-friendly is the name of the game for us, and we know that being able to perform all of your event functions in one place simplifies the entire process for both organizers and attendees!

We have been consistently working on our reports and have implemented some new features with our recent pricing change. We’d love to set up a call with you to find out more about your specific needs and how we can help you to easily get the information that you need from your post-event report.

Thank you for your #FanaticalReview!

Verified User in Primary/Secondary Education
AP
Verified User in Primary/Secondary Education
Mid-Market (51-1000 emp.)
"Amazing Event Software"
5/5
What do you like best about Event.Gives?

I liked how easy it was to set up the event as well as a custom event website to go with it. Also, it was very user friendly to our patrons. Review collected by and hosted on G2.com.

What do you dislike about Event.Gives?

I did not enjoy the amount of fees associated with it. Many customers were upset by the fees even if they were optional. Review collected by and hosted on G2.com.

Response from Molly Daft of Event.Gives
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Hi there and thank you for your #FanaticalReview! We are glad you and your guests found Event.Gives software so user friendly! Schedule a call with one of our fanatical customer success experts to learn more about our new flexible fees pricing and how you can customize your payment settings to to suit the specific needs of your event and guests. We look forward to working with you to make your next event a success!

See how Event.Gives improved