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Eric P.

Mid-Market (51-1000 emp.)

7/11/2023

"Exceptional Customer Support that Goes Above and Beyond"

5/5

What do you like best about Event.Gives?

The customer support provided by Event.Gives was truly outstanding. From the moment we signed up, their team was proactive in reaching out, responsive, knowledgeable, and incredibly helpful. They went above and beyond to ensure our event's success, guiding us through every step of the process with patience and expertise. They even trained all of my volunteers on the software prior to event night, completely for FREE! Review collected by and hosted on G2.com.

What do you dislike about Event.Gives?

Honestly, there isn't much to dislike. Perhaps having extended support hours would be a minor improvement, but their overall level of service more than made up for it. Review collected by and hosted on G2.com.

What problems is Event.Gives solving and how is that benefiting you?

Event.Gives' exceptional customer support played a crucial role in the success of our event. Whenever we encountered a challenge or needed assistance, their knowledgeable support team was there to provide timely solutions and guidance. Their expertise and dedication helped us navigate complex event management tasks, ensuring a smooth and stress-free experience. With their support, we felt confident and empowered, resulting in an event that exceeded our expectations. Event.Gives' customer support is truly a game-changer, and we're grateful for their unwavering commitment to our event's success. Review collected by and hosted on G2.com.

Response from Molly Daft of Event.Gives

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Hi Eric,

We love to hear that our customer support was a highlight for you when using Event.Gives - this is something we really pride ourselves on! You can tune into our live demo every Tuesday at 2pm EST for a deep dive into the manager portal, or schedule a call with one of our fanatical customer success experts any time. Plus, our support desk is open 7 days a week! We look forward to working with you to make your next event a success.

Thank you for your #FanaticalReview!

See how Event.Gives improved

PR

Paul R.

Mid-Market (51-1000 emp.)

7/11/2023

"An Efficient and User-Friendly Event Management Solution"

5/5

What do you like best about Event.Gives?

Event.Gives offers a seamless and user-friendly event management experience, making it easy to create, organize, and manage events with its intuitive interface and robust features. Review collected by and hosted on G2.com.

What do you dislike about Event.Gives?

While Event.Gives is a powerful platform overall, I was looking for more customization options for event branding to align with our organization's specific aesthetic, and I worried that their template was somewhat limited in its ability to do this. I’m so glad their support team is so easy to get in contact with, because as soon as I mentioned my concerns they actually showed me how I could upload a premade invitation into the template as an image, which was a super simple solution that completely customized my event page. They had a solution or work around for every ‘dislike’ I could come up with! Review collected by and hosted on G2.com.

Response from Molly Daft of Event.Gives

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Hi Paul,

We are glad to hear that Event.Gives was able to streamline your event planning process and give you an efficient tool to help you achieve your goals! While we have tried to think of everything, as with any software, we do have our limitations - schedule a call with one of our fanatical customer success experts any time to learn helpful tips and tricks for making the platform work for your organization's unique event needs.

Thanks for your #FanaticalReview

See how Event.Gives improved

KS

Kathy S.

Mid-Market (51-1000 emp.)

4/18/2023

"Easiest Event Ever!"

5/5

What do you like best about Event.Gives?

I have used many different platforms to plan events and Event.Gives was by far the easiest to set up, manage, and get guests checked in. I created my event online for free, the pricing was transparent, and I had great feedback and support from the staff. The customer service was great and thorough from start to finish. I worked with Jenny and she not only explained features I didn't know I could use on the site, but even gave me tips on how to utilize different them to raise more money. We exceeded our fundraising goal this year and I truly think it was due to switching to this platform. Review collected by and hosted on G2.com.

What do you dislike about Event.Gives?

I wish they had item packaging, as I have done that in the past. When I talked to their team though, it sounds like they are adding this to a future update. I love that they listen to their customer's needs! Review collected by and hosted on G2.com.

Response from Molly Daft of Event.Gives

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Hi Kathy,

Thank you for your #FanaticalReview! We are so glad that our customer success experts were able to show you how to best utilize our platform's features to maximize your fundraising goals. We do have some exciting new features to introduce with our upcoming new website build, so be on the lookout for these and schedule a demo to learn more!

See how Event.Gives improved

PR

Preston R.

Enterprise (> 1000 emp.)

4/12/2023

"Event.Gives has everything we needed and more"

4.5/5

What do you like best about Event.Gives?

One of the main advantages of Event.Gives is its ease of use. The platform is designed to simplify the fundraising and event management process for non-profit organizations, allowing them to focus on their mission instead of getting bogged down in administrative tasks. The intuitive interface and customizable templates make it easy for organizations to create professional-looking event pages and registration forms, even without extensive technical knowledge. Review collected by and hosted on G2.com.

What do you dislike about Event.Gives?

I wish Event.Gives had a more extensive CRM. While they offer an integration with Blackbaud, I would like to see something within their platform. They have all of the necessary tools to produce a great event, now I would like to see something that targets event management. Review collected by and hosted on G2.com.

Response from Molly Daft of Event.Gives

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Hi Preston,

We are glad to hear that our user friendly platform made it so easy for you create your event page! We are always searching for new ways to improve our offering and we welcome constructive suggestions like yours that help us do this. We have some exciting features coming soon with our upcoming new website build - tune in for our weekly Tuesday demo to keep up to date on new features and best practices!

Thanks for your #FanaticalReview

See how Event.Gives improved

RM

Ryan M.

Mid-Market (51-1000 emp.)

6/21/2023

"Amazing support team!"

5/5

What do you like best about Event.Gives?

It was always easy to get ahold of an agent when I had any questions. They were helpful not just with the platform but with best practices for my event flow. I could set up a call anytime or receive an answer via email quickly. Review collected by and hosted on G2.com.

What do you dislike about Event.Gives?

They do not provide devices to help with check-in, but the way the site is designed, you do not need additional devices. We just used our own smartphones to scan people in. Review collected by and hosted on G2.com.

What problems is Event.Gives solving and how is that benefiting you?

This was the first year that we did not have a line at registration because of how easy it was for our volunteers to check everyone in and give them a paddle. We usually have to input the live auction winners and mail the items the next day. With this platform, we could input items in real time and give out the items before everyone left for the night. Guests could also checkout on their phones easily, which helped us not have to track down payments the following week. Review collected by and hosted on G2.com.

Response from Molly Daft of Event.Gives

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Hi Ryan,

We are so glad to hear that check-in and check-out were such positive experiences for you and your guests - starting and ending your event on the right note can make all the difference in achieving fundraising success and creating memorable experiences!

We are always looking for ways to improve our offering, and have some exciting new features coming soon with our upcoming new website build. Tune into our weekly Tuesday demo at 2pm EST or follow us on social media for updates.

Thank you for your #FanaticalReview!

See how Event.Gives improved

KL

Kirsten L.

Mid-Market (51-1000 emp.)

7/11/2023

"A Seamless Experience"

5/5

What do you like best about Event.Gives?

Event.Gives impressed us with its exceptional ease of use. The platform's intuitive interface and straightforward navigation made setting up our event a breeze. From creating the event page and auction items, to managing registrations, everything was straightforward and user-friendly. It allowed us to focus on the event itself rather than getting bogged down by complex software. Review collected by and hosted on G2.com.

What do you dislike about Event.Gives?

We just switched from another platform, so even though the learning curve was almost non-existent, we still had to get our guests used to something new - a minor inconvenience, and in the end, very worth it! Review collected by and hosted on G2.com.

What problems is Event.Gives solving and how is that benefiting you?

Event.Gives streamlined so many event processes for us by offering a user-friendly platform with transparent pricing. This transparency and simplicity allowed us to allocate our resources effectively, optimizing our event planning and execution and enabling us to focus on delivering an exceptional experience for our attendees. Review collected by and hosted on G2.com.

Response from Molly Daft of Event.Gives

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Hi Kirsten,

We agree, the attendee experience is key - we are so glad we were able to provide a such user-friendly platform to make the giving experience a positive one! It sounds like our all-encompassing software really streamlined the event planning process and lightened the workload for your organization also, which is great. Make sure to tune in to our live demo every Tuesday at 2pm EST to keep up to date on best practices and new features!

Thank you for your #FanaticalReview!

See how Event.Gives improved

ML

Margaret L.

Enterprise (> 1000 emp.)

6/13/2023

"Easy Platform - Higher Raise"

5/5

What do you like best about Event.Gives?

I loved the ease of use to make our event on their platform. Their support was also very helpful in explaining their features and how we could maximize our fundraising. Review collected by and hosted on G2.com.

What do you dislike about Event.Gives?

We did have some issues with reporting, but their team walked us through how to get what we needed in the end. Review collected by and hosted on G2.com.

What problems is Event.Gives solving and how is that benefiting you?

We have had problems in the past with previous platforms with their lack of transparency as well as lack of personalized support. I loved that Event.Gives had multiple calls with our team to train and truly understand our needs. That solved a gap for us and also made it clear what our costs would be and how to maximize our efforts. Review collected by and hosted on G2.com.

Response from Molly Daft of Event.Gives

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Hi Margaret,

We are so happy to hear that you found our customer support so helpful and accessible, as this is something we really pride ourselves in! We are glad that our personalized approach set you up for fundraising success - remember, it's always free to book a call with us and our customer success coaches are always happy to dive deeper into best practices that can provide unforgettable experiences for your guests.

Thanks for your #FanaticalReview!

See how Event.Gives improved

BV

Bridgette V.

Mid-Market (51-1000 emp.)

6/13/2023

"Silent auction was a breeze!"

5/5

What do you like best about Event.Gives?

Everything was just so easy, from the setup of our event page, to creating tickets and auction items, as well as on the night of our gala with check-in and the auction itself. All of our guests were really engaged and we ended up raising far more than last year. We used Givebutter last year and the feedback from our donors was that this new platform was more user-friendly for them on the front end. We will be sticking with Event.Gives for our future events! Review collected by and hosted on G2.com.

What do you dislike about Event.Gives?

This is not exactly a dislike and is defintiely my own fault, but they offer extra support options and I wish I'd taken them up on this for my first event. Overall everything went smoothly but I think having one of their support agents on site for added piece of mind would have relieved a lot of event night stress from our staff and allowed us all to enjoy it a little more. Review collected by and hosted on G2.com.

Response from Molly Daft of Event.Gives

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Hi Bridgette,

Thank you for your #FanaticalReview!

We are so excited to hear that you were able to exceed your fundraising goal and that our mobile bidding feature kept your guests engaged with your auction. We have more exciting new features to release with our upcoming new website build so keep an eye out for updates!

MC

Matthew C.

Mid-Market (51-1000 emp.)

6/12/2023

"The Best Mobile Bidding & Donation Experience"

5/5

What do you like best about Event.Gives?

The mobile experience was the best we have seen BY FAR. We have a large demographic of attendees over the age of 65 and they had no issues using the platform. By sending text and allowing people to use their own devices, the learning curve was basically eliminated. Our guests felt like the whole process was easy from check-iin, to the silent auction, and even having our guests donate from their phones through their Donation Link Text. Review collected by and hosted on G2.com.

What do you dislike about Event.Gives?

The reports that we got post event were not as robust as we needed. We were able to hop on a call with one of their team members and they walked us through how to pull the data we needed but they admitted this is an update they are currently working on so we are hopeful for that update. Review collected by and hosted on G2.com.

What problems is Event.Gives solving and how is that benefiting you?

We have 2 fundraising events a year and our auctions were our biggest fundraising components. We had serious pushback after using givebutter for another event and we were super nervous about switching things up. By our guests purchasing the tickets on the same interface as the auction, it helped eliminate the learning curve. Our guests had no problem using the platform and having all the links texted to their phones just made the whole event seamless. Our attendees actually voiced that they liked the platform, which we never would have thought they would say. Review collected by and hosted on G2.com.

Response from Molly Daft of Event.Gives

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Hi Matthew,

We are so glad to hear that the transition to our software was such a positive experience, and that your guests found the mobile bidding feature so user friendly.

Our support team is always happy to assist you with any questions you have about our platform's features, and booking a call with us is always free - book a call with us any time using the link below!

Thank you for your #FanaticalReview!

See how Event.Gives improved

MS

Maci S.

Small-Business (50 or fewer emp.)

7/18/2023

"Event.Gives Annual Banquet Auction"

5/5

What do you like best about Event.Gives?

We use Event.Gives for a Annual Banquet it makes our auction very easy to use and has everything all in one place! I can add all of our sponsors in and add them to our items they sponsored. I also like that I can contact the winner of each item through the website. Review collected by and hosted on G2.com.

What do you dislike about Event.Gives?

I wish it was easier to use from my phone. Review collected by and hosted on G2.com.

Response from Molly Daft of Event.Gives

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Hi Maci,

We are glad to hear your annual banquet was a success - it sounds like our online bidding feature really helped to maximize your fundraising capability! Be on the look out for some new features on our upcoming new website build, and tune in to our live demo on Tuesdays at 2pm EST for updates, tips and best practices.

Thank you for your #FanaticalReview!

See how Event.Gives improved