Chima S.
CS
Chima S.
Marketing and Branding Manager
Small-Business (50 or fewer emp.)
"Very efficient and organized"
5/5
What do you like best about Event.Gives?

I like the ability to control alot of the backend Review collected by and hosted on G2.com.

What do you dislike about Event.Gives?

Sometimes the interface is harder to separate customer information Review collected by and hosted on G2.com.

Response from Lillian Norris of Event.Gives
Edit edit

Hi Chima,

In regards to the separation of customer information, I would love to hear more about your troubles and see where we could help make this easier or assist in any way! I'd love to have you book a call with one of our fanatic customer success coaches if you would like!

We're so happy to hear that for the most part, you are satisfied with the platform and able to control things as you'd like on the backend. Our top priority is keeping our platform intuitive and accessible to everyone. We look forward to working with you again to help make your events as successful as possible!

#FanaticalReview

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Would not recommend"
0/5
What do you like best about Event.Gives?

The online portion of the event had some nice features, but overall, it was a challenge to use. Review collected by and hosted on G2.com.

What do you dislike about Event.Gives?

Lacking some common auction features, and very poor customer service. The worst part was the accounting nightmare. It took many hours of our bookkeeper's time and event manager's time trying to figure out their charges, and for some of their charges, they could never fully explain what they were for. They did give us some discounts for all the problems we had, but it wasn't worth the time and trouble. We switched to another platform for 2022, which worked out much better (although we did miss a couple of their online auction platform features). Review collected by and hosted on G2.com.

Response from Lillian Norris of Event.Gives
Edit edit

We are sorry to hear that you did not find the platform easy to use! We always want to provide an easy to use and do-it-yourself type platform but we also take pride in the fact that when that is not the case, our friendly and efficient customer success experts that are available Sun-Sat 9:00AM to 5:00PM EST to provide assistance, demos, and whatever else you may need.

We try our best to be very transparent with any and all fees - Event.Gives has some of the least and lowest fees in the industry. We are currently making changes to improve these even further. We are also making updates to the current features so that it is even easier to track transactions and corresponding fees.

We would love the opportunity to partner with you again for another event and provide you with best customer service to optimize your event success!

#FanaticalReview

KL
Kat L.
Co-Founder
Small-Business (50 or fewer emp.)
"Event.Gives is the ONLY platform that I will use for my non-profit events."
5/5
What do you like best about Event.Gives?

The ease of getting everythign setup. The interface is GREAT and easy to work with. Review collected by and hosted on G2.com.

What do you dislike about Event.Gives?

Lack of space to include details on auction items. Review collected by and hosted on G2.com.

Response from Lillian Norris of Event.Gives
Edit edit

Kat,

We're so happy to hear that your experience with Event.Gives was an easy and successful experience. Our top priority is keeping our platform intuitive and accessible to everyone.

We're sorry that you had issues with the item details but are happy to let you know that at this time, you can add as much description and detail as you need - no character limits and up to 9 photos per item for an in-depth and all-encompassing item description and display for your attendees.

Thank you for your the feedback and we look forward to helping make your next event even more successful!

#FanaticalReview

AB
Amy B.
Event Coordinator
Small-Business (50 or fewer emp.)
"First time user impressed"
4.5/5
What do you like best about Event.Gives?

Great program idea to make fundraising events easier! Review collected by and hosted on G2.com.

What do you dislike about Event.Gives?

Site is a little overwhelming until you get inside and get experience Review collected by and hosted on G2.com.

Response from Quinn Wilder of Event.Gives
Edit edit

Hi Amy! We're so happy to hear that your first experience with Event.Gives was a success! Keep an eye out for our website rebuild and release notes!

See how Event.Gives improved
Verified User in Sports
AS
Verified User in Sports
Small-Business (50 or fewer emp.)
"Quality Platform but hard to access for supporters"
3/5
What do you like best about Event.Gives?

Items and auctions are easy to create, and easy to share via QR codes in person Review collected by and hosted on G2.com.

What do you dislike about Event.Gives?

Contributors have had confusion because winning a bid does not require payment, and puts additional strain on us to secure payment before the pickup of winning auction items. Our network has also experienced issues connecting to the event.gives site on and requires us to operate outside our local wifi/off location only. The payout methods could be improved by providing a transaction history of direct deposits and accounting purposes. Review collected by and hosted on G2.com.

Response from Lillian Norris of Event.Gives
Edit edit

We are happy to hear you had ease on your end creating and charing the items and QR codes! The focus of Event.Gives is always streamlined processes for event success!

We're sorry to hear you had issues with the checkout feature for attendees. There is an optional feature you can turn on that requires attendees to add a payment method and other info before being able to participate (bid, donate, etc.) to avoid those issues at the end of event. We'd be happy to walk you through those options for the future! The direct deposit history can be accessed via the 3rd party vendor we use for cc transactions and we'd be happy to assist you with those reports as necessary!

Unfortunately there is not much we can provide as a solution to your network being unable to connect/support the EG site, however we have support that is available Sunday through Saturday 9:00AM to 5:00PM EST and can help troubleshoot with you in order to the best solution within our control.

We appreciate your feedback and hope to make improvements to facilitate event success in all aspects - before, during, and after - for our favorite fanatics!

#FanaticalReview

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Exactly what's needed for fundraising"
5/5
What do you like best about Event.Gives?

Really user friendly. Extensive options that are simple to control. We needed Event.Gives for our auctions and raffles and it's the best choice out there. Review collected by and hosted on G2.com.

What do you dislike about Event.Gives?

I have issues saving little changes made. You have to make sure you save everything twice because some things don't stick. Review collected by and hosted on G2.com.

Response from Lillian Norris of Event.Gives
Edit edit

Hello!

We're so glad that your experience with Event.Gives was a success and that you were able to utilize multiple features for a one-stop-shop platform! Our top priority is keeping our platform intuitive and accessible to everyone for total event needs.

We are sorry to hear you were having trouble with saving edits. We have a customer success and support team that is always ready and happy to help with any issues or questions during your event setup process! We would love to book to a call with you to investigate the issues you were having!

#FanaticalReview

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Event Gives Review 2022"
2/5
What do you like best about Event.Gives?

The concept of the platform is the most appealing part. If guests create an account prior to the event, it would work well. Review collected by and hosted on G2.com.

What do you dislike about Event.Gives?

How difficult it makes the process if attendees are not pre-registered in the system. Review collected by and hosted on G2.com.

Response from Grayson Chappell of Event.Gives
Edit edit

Hi there! Thank you for your review!

The Event.Gives software flow is best practiced by using our ticketing software for your event! Attendees will be able to create an account via their mobile phone and the Event Organizers will have all the data collected prior, during, and even after your event.

We would love to have a call to discuss how for your next gala can be even more seamless than the first! The link below is to our Customer Success team who can walk you through how to use our ticketing and check-in flow to have the best outcome for your event.

#FanaticalReview

See how Event.Gives improved
Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Easy to use"
5/5
What do you like best about Event.Gives?

The real person you can talk to makes getting help user-friendly. Review collected by and hosted on G2.com.

What do you dislike about Event.Gives?

The thing that I would say could use some fixing would be not being able to use pictures from previous years events. We have many donations that are the same each year. Review collected by and hosted on G2.com.

Response from Grayson Chappell of Event.Gives
Edit edit

Hey there! Thank you so much for writing this fanatical review!

We are pleased to hear that our user-friendly platform was able to offer you solutions to your event! We have taken your advice on duplicating item images for your event to our development team and aim to have that built out on our new and upcoming platform!

We love that your non-profit organization was able to save time and processes for your event ticketing!

#FanaticalReview

Michelle L.
ML
Michelle L.
Executive Director
Small-Business (50 or fewer emp.)
"Super Clean and Contemporary"
5/5
What do you like best about Event.Gives?

There's no guessing about what to do or how to use it and it looks so good, you just want to! Review collected by and hosted on G2.com.

What do you dislike about Event.Gives?

It looks intimidating at first but once you start it's easy. Review collected by and hosted on G2.com.

Response from Quinn Wilder of Event.Gives
Edit edit

Hi Michelle! I'm so glad that your experience with Event.Gives was so amazing! Trying anything for the first time can be scary... but at Event.Gives we want you to feel empowered with our platform. Thank you for your fanatical review!

RM
Rebecca M.
Director if Marketing & Communications
Small-Business (50 or fewer emp.)
"Fast and easy to use!"
5/5
What do you like best about Event.Gives?

Rates were low and the website was easy to use. Great resource for future fundraisers, we will definitely use again! Review collected by and hosted on G2.com.

What do you dislike about Event.Gives?

I liked everything about the process, would not change anything. Review collected by and hosted on G2.com.

Response from Lillian Norris of Event.Gives
Edit edit

Rebecca,

We're so glad that your experience with Event.Gives was a total success! Our top priority is keeping our platform intuitive and accessible to everyone.

Thank you for the kind words and we look forward to helping make your next event an even bigger success!

#FanaticalReview