--- title: Evam Reviews meta_title: 'Evam Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 227 reviews by the users' company size, role or industry to find out how Evam works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 227 scale: '5' date_modified: '2026-07-22' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Evam Reviews **Vendor:** EVAM **Category:** [Marketing Automation Software](https://www.g2.com/categories/marketing-automation) **Average Rating:** 4.8/5.0 **Total Reviews:** 227 ## About Evam Evam is a leading technology company that provides comprehensive solutions and products for real-time, cross-channel customer experiences. Our cutting-edge continuous intelligence technology leverages real-time data analysis to deliver unparalleled customer engagement. Evam empowers banks, telecommunications companies, and others to handle billions of interactions with AI algorithms, orchestrate customer journeys, and engage with customers across all channels, digital and legacy, in real-time. Our goal is to help our clients increase customer loyalty, maximize ROI and efficiency, and save time and money. Enterprises have the shortest time-to-market thanks to Evam’s low-code- development, scalable and modular platform leveraged by an experienced & high-quality management team with telco and banking domain know-how. With dozens of Forrester and Gartner research reports recognizing our excellence in customer engagement and event stream processing, our technology is trusted by industry giants like Vodafone, T-Mobile, Jazz, Turkcell, ICBC, TEB/BNP Paribas, ING Bank and Garanti BBVA. Headquartered in London and with offices in Amsterdam, Sofia and Istanbul, Evam delivers its products and services directly and through over 20 global partners. Our solutions are currently utilized by more than 600 million end-users, processing 20 billion events in over 15 countries every day. ## Evam Pros & Cons **What users like:** - Users commend Evam for its **ease of use** , featuring an intuitive interface that simplifies campaign design and execution. (102 reviews) - Users value Evam for its **real-time data handling and personalized campaign capabilities** , enhancing their campaign management significantly. (75 reviews) - Users value Evam for its **intuitive design** , enhancing campaign creation and execution with ease and efficiency. (66 reviews) - Users appreciate the **automation capabilities** of Evam for creating streamlined and efficient marketing campaigns in real-time. (60 reviews) - Users rave about the **flexibility of Evam** , enabling tailored solutions that adapt to diverse business needs and scales. (56 reviews) - Customer Engagement (53 reviews) - Users commend Evam's **exceptional customer support** , highlighting their professionalism and responsiveness to needs and feedback. (51 reviews) - User-Friendly (46 reviews) - Reliability (45 reviews) - User Interface (42 reviews) **What users dislike:** - Users find the **learning curve steep** , as many features are complex and require significant effort to master. (40 reviews) - Users find EVAM's system requires **difficult learning** , posing challenges for those lacking technical skills and experience. (18 reviews) - Users find the **steep learning curve** of Evam challenging, especially those without a technical background. (18 reviews) - Users find that **complex features** of Evam can be difficult to set up without prior technical knowledge. (15 reviews) - Users find the interface of Evam **not intuitive** , complicating campaign creation and increasing the need for additional support. (15 reviews) - Time-Consuming (14 reviews) - Complexity (13 reviews) - Users find the **complex usability** of Evam challenging, especially those without technical backgrounds struggling to navigate the system. (12 reviews) - Missing Features (12 reviews) - High Complexity (11 reviews) ## Evam Reviews ### 1. Easy Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** March 18, 2025 **What do you like best about Evam?** Evam can easily integrate with our current systems so we do not waste any time or cost trying to combine our digital ecosystems. Also in today’s constantly changing business environment, Evam can adapt our day-to-day operations without having any connectivity issues. **What do you dislike about Evam?** Currently there is no negative aspect of EVAM that i can think of. **What problems is Evam solving and how is that benefiting you?** Evam helped us improve our digital transformation and automate our customer engagement activities across all platforms. ### 2. Solid Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** March 27, 2025 **What do you like best about Evam?** Evam has a solid customer support. We can contact them whenever we want and we get a fast and solution-oriented response. **What do you dislike about Evam?** İt takes time to learn. There are too many features. **What problems is Evam solving and how is that benefiting you?** Managing vast amount of data is time-consuming and sometimes creates confusion. We needed to work with a team that can be reachable 24/7. Evam is like that. Their team is supportive and reachable. ### 3. Customer Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** March 25, 2025 **What do you like best about Evam?** The interface is user friendly. It has a flexible design to respond to all needs. **What do you dislike about Evam?** There is no negative comment I can make about Evam. **What problems is Evam solving and how is that benefiting you?** We use mobile marketing solutions to connect with mobile users better and get more people to buy from us. We can reach customers straight away and communicate our campaigns and announcements more effectively by using push notifications and SMS notifications. ### 4. Centralised Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** January 31, 2025 **What do you like best about Evam?** The platform’s flexibility allows us to adapt marketing strategies effortlessly. Short implementation time and ease of use make it a highly efficient solution. Evam’s ability to enhance customer experience while improving operational efficiency is a major advantage. **What do you dislike about Evam?** Until now I didn't see any aspects that I don't like. **What problems is Evam solving and how is that benefiting you?** Its high ROI makes it a cost-effective solution for scaling marketing efforts. Compliance and control are seamless, ensuring we meet regulatory requirements without hassle. The ability to personalize engagement at scale has greatly improved our customer satisfaction and retention rates. ### 5. Evam helps us target our customers faster and segment them correctly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** March 20, 2025 **What do you like best about Evam?** With Evam, as we were able to communicate with better and faster with targeted segments, we had a better roi on our marketing investments. They also share a great MS service. **What do you dislike about Evam?** There is nothing specific I don’t like about EVAM. **What problems is Evam solving and how is that benefiting you?** With Evam, as we were able to communicate with better and faster with targeted segments, we had a better roi on our marketing investments. ### 6. powering personalized investment journeys with Evam **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** April 11, 2025 **What do you like best about Evam?** Evam allows us to connect with our customers by sending them personalized investment options based on their behavior. **What do you dislike about Evam?** While Evam’s real-time capabilities are impressive, sometimes creating very complex workflows can be a bit challenging without technical support. **What problems is Evam solving and how is that benefiting you?** After implementing evam, our campaign relevance increased significantly as well as with our offer acceptance rate. ### 7. Evam Training **Rating:** 5.0/5.0 stars **Reviewed by:** esra A. | software engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 25, 2024 **What do you like best about Evam?** Emre Özgen who was our trainer, thought very understandable some actions and creating scenario. It was very useful for me, I hope, ı catch to chance again getting a training about Evam from Emre Özgen. **What do you dislike about Evam?** I am having difficulty finding information and training about my education on the internet. **What problems is Evam solving and how is that benefiting you?** it provides easily reaching to customer's datas. We, as an user, can use datas for personalized notification. ### 8. Campaign management **Rating:** 5.0/5.0 stars **Reviewed by:** kamran i. | Leading Product Owner, Enterprise (> 1000 emp.) **Reviewed Date:** March 18, 2025 **What do you like best about Evam?** Friendly dashboard Easy to create Customer support **What do you dislike about Evam?** Nothing dislike about Evam. Everything is all right **What problems is Evam solving and how is that benefiting you?** Personalized campaign management Cost saving automation ### 9. Instant Personalized Campaigns **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.) **Reviewed Date:** March 27, 2025 **What do you like best about Evam?** With Evam’s real-time data process and analyze capabilities, we can detect customer behavior and instantly respond with personalized campaigns. **What do you dislike about Evam?** There is nothing bad in Evam that I encounter yet. **What problems is Evam solving and how is that benefiting you?** Evam allowed us to complete our digital transformation. Now we can create customer journeys with ease an turn our customers’ experience into timely personalized interactions. ### 10. Multi purpose amd data- backed tool every company is looking for **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** March 25, 2025 **What do you like best about Evam?** EVAM provides solutions for a various set of business cases and problems. It can serve businesses of all scales with their data driven models. **What do you dislike about Evam?** I am not fully aware of their user interfaces for business operations. They can hold regular trainings for their customers. **What problems is Evam solving and how is that benefiting you?** Evam helps us provide benefits for our regular customers. ### 11. Experience Feedback **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** April 16, 2025 **What do you like best about Evam?** The application is easy to use. It especially makes creating surveys and collecting results very easy. **What do you dislike about Evam?** I have not had any bad experience about Evam. **What problems is Evam solving and how is that benefiting you?** I saved time while creating campaign scenarios because the user experience is quite good. ### 12. Amazing flexibility and easy integration that suits all industries. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** January 29, 2025 **What do you like best about Evam?** The seamless integration and high level of customization. The platform has all the essential tools we need, making it a one-stop solution. **What do you dislike about Evam?** too good to make user demands much more cause it feels like the team is capable of everything **What problems is Evam solving and how is that benefiting you?** Evam unifies data across channels, providing actionable insights for better decision-making. The automation of workflows saves time and costs while enabling immediate, personalized customer responses. Its innovative approach has boosted both engagement and ROI. ### 13. Customer Feedback **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** April 10, 2025 **What do you like best about Evam?** Ease of use and integration without requiring much technical knowledge. Flexible and user-friendly modules. **What do you dislike about Evam?** I don't have any negative comments about evam. **What problems is Evam solving and how is that benefiting you?** We easily create journeys with personalized scenarios. An easy to learn and practical application. ### 14. Very adaptive and fast real time campaign management with great opportunities. **Rating:** 4.5/5.0 stars **Reviewed by:** Ravil U. | Functional Leader, Enterprise (> 1000 emp.) **Reviewed Date:** January 10, 2025 **What do you like best about Evam?** Good support with great managed services. Very flexible system that allows you to get fast contribution. **What do you dislike about Evam?** Need clusterisation to fully cover CI CD requerements - actual for versions 7.0 - 7.3 **What problems is Evam solving and how is that benefiting you?** Automation of customer journeys increase NPS? touch rate and other values. ### 15. Evam let's you engage your target customers across variety of traditional Telco and digital channels **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** March 19, 2025 **What do you like best about Evam?** Evam let's you engage your target customers across variety of traditional Telco and digital channels **What do you dislike about Evam?** It's only specific to Telco products and has limited capability for growing digital content platforms. services such as moengage and dengage are doing well in this space. **What problems is Evam solving and how is that benefiting you?** Customer value management ### 16. Evam platform usage **Rating:** 5.0/5.0 stars **Reviewed by:** Tuğçe T. | Product Lead, Mobility Product Management, Enterprise (> 1000 emp.) **Reviewed Date:** January 30, 2025 **What do you like best about Evam?** I like easy of usage of Evam the most and the range of capabilities that platform offers **What do you dislike about Evam?** I would like to see reporting dashboard. **What problems is Evam solving and how is that benefiting you?** Tracking customer footprints on our online channels ### 17. Best product for realtime marketing automation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2025 **What do you like best about Evam?** EVAM has very good customer support and i like its real time features. **What do you dislike about Evam?** Its nothing what i dislike about EVAM. EVAM the best tool for marketing **What problems is Evam solving and how is that benefiting you?** Creating real time customer journeys which give much effect and profit for company ### 18. user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2025 **What do you like best about Evam?** Evam’s intuitive interface makes campaign management effortless. Its customizable design ensures optimized workflows and fast execution, seamlessly adapting to evolving business needs. **What do you dislike about Evam?** more AI integration will be better for the application. **What problems is Evam solving and how is that benefiting you?** Evam enables effortless campaign execution with real-time analytics for data-driven decisions. Its flexibility and scalability ensure consistent performance as your business grows. ### 19. ı am an Evam developer **Rating:** 5.0/5.0 stars **Reviewed by:** Hilay S. | Software Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 28, 2025 **What do you like best about Evam?** We like scenario desinging and action coding **What do you dislike about Evam?** Evam is very useable and has easy user interface **What problems is Evam solving and how is that benefiting you?** We are solving with Evam Support team ### 20. Contentment **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2025 **What do you like best about Evam?** Flexible, solution-oriented and user friendly **What do you dislike about Evam?** I don't have any dislike about Evam product **What problems is Evam solving and how is that benefiting you?** Evam helps me to create customer journey and real time notifications easily. ### 21. Easy to integration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Evam?** Helpfull resources, Evam team always can be reached. **What do you dislike about Evam?** Too many features. It can take too many time. **What problems is Evam solving and how is that benefiting you?** Sending notification to the customer at the most effective time. (provided by real time operation of the product) ### 22. Helping automatized jobs. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** January 28, 2025 **What do you like best about Evam?** It helps to automatize jobs with a wide range of supported technologies via low-code designed event and action structure. **What do you dislike about Evam?** There is nothing permanently unsolved in Evam. **What problems is Evam solving and how is that benefiting you?** It can directly merge different databases and merge everything together for a complex costumer journey. ### 23. There is no impossible in EvAM **Rating:** 4.5/5.0 stars **Reviewed by:** Sabir M. | Senior Product Owner | Churn&Retention Squad, Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2024 **What do you like best about Evam?** Easy to use Easy to learn how to use it. **What do you dislike about Evam?** Support from vendor, especially after 1st year. You should buy extra servise for immediatly support. **What problems is Evam solving and how is that benefiting you?** Offer of real time benefits ### 24. LowCode Cost **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** January 28, 2025 **What do you like best about Evam?** low code cost for production, automate jobs **What do you dislike about Evam?** very slow for huge projects and sometimes errors undescribes **What problems is Evam solving and how is that benefiting you?** analyze and automate for huge data ### 25. Real-Time Power **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2024 **What do you like best about Evam?** Respond to events in real time, ability to create custom and complex workflow. User friendly interface. **What do you dislike about Evam?** I have nothing to dislike about Evam. It’s a reliable platform that consistently meets business needs. **What problems is Evam solving and how is that benefiting you?** improve overall customer satisfaction ### 26. Evam Action and Marketing User more than a year **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2024 **What do you like best about Evam?** Easy to integrate, flexible and easy to use. **What do you dislike about Evam?** Lack of documentation. Lack of user guide. **What problems is Evam solving and how is that benefiting you?** Adaptation to the different services. Fast engine mechanism. / Real-time responses to the customers' behavior. ### 27. We increased customer positive response by real time capabilities **Rating:** 4.5/5.0 stars **Reviewed by:** Can A. | Chief Architect, Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2021 **What do you like best about Evam?** Real-time capabilities and digital channel integrations are strong. Project time is in weeks. **What do you dislike about Evam?** Nothing special. There can be more pricing options for SMEs. **Recommendations to others considering Evam:** Consider EVAM as one of the best enterprise grade customer engagement solutions **What problems is Evam solving and how is that benefiting you?** Holistic customer engagement including loyalty and campaign management ## Evam Discussions - [What is Evam Continuous Intelligence Platform used for?](https://www.g2.com/discussions/what-is-evam-continuous-intelligence-platform-used-for) - [View Evam pricing details and edition comparison](https://www.g2.com/products/evam/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-07-22+12%3A43%3A55+-0500&secure%5Bsession_id%5D=e59d6dda-e792-4a9f-9a37-634d7d493f94&secure%5Btoken%5D=73b3593b2f645aa792c15b28cb3c016c950d15cbbaa8a1077308d7eb407b2a13&format=llm_user) ## Evam Integrations - [Adjust](https://www.g2.com/products/adjust/reviews) - [Amazon Simple Notification Service (SNS)](https://www.g2.com/products/amazon-simple-notification-service-sns/reviews) - 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[Salesforce Adapter for SAP Cloud Platform Integration](https://www.g2.com/products/mdp-group-salesforce-adapter-for-sap-cloud-platform-integration/reviews) - [SAS Studio](https://www.g2.com/products/sas-studio/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [SQL Developer](https://www.g2.com/products/sql-developer/reviews) - [Teradata Autonomous Knowledge Platform](https://www.g2.com/products/teradata-autonomous-knowledge-platform/reviews) - [WhatsApp API](https://www.g2.com/products/whatsapp-api/reviews) - [WhatsApp Business Platform](https://www.g2.com/products/whatsapp-business-platform/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Evam Features **Email Marketing** - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses **Online Marketing** - Landing Pages and Forms - Dynamic Content - A/B Testing - Mobile Optimized - Search Tracking and Optimization **Campaigns** - Customize - Scheduling - Retarget - Segmentation - Triggered Notifications **Segmentation** - A/B Testing - Customer Profiles **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS **Platform Basics** - Dynamic Segmentation - Journey Optimization **Agentic AI - Personalization** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Lead Management** - Marketing Lead Database - Data Quality Management - Segmentation - Lead Scoring and Grading - Lead Nurturing - Online Behavior Tracking - Automated Alerts and Tasks - CRM Lead Integration **Analysis** - Application Attribution - Campaign Analysis - Uninstall Tracking - Custom Dashboards **Marketing Operations** - Data Collection - Customer Insights - Multi-User Access **Analytics** - Campaign Performance - Audience Insights **Targeting** - Behavioral Targeting - Contextual Targeting **Platform Data** - Journey Reporting - Trends Reporting - Dashboards - Advanced Data Filtering **AI Personalization - Personalization** - Predictive Recommendations - Audience Segmentation - Adaptive Content **Campaigns** - Proximity Marketing - Push Notifications - Bulk SMS - Two-Way Text Messaging - Email Campaigns - Audience Segmentation **Triggered Content** - Geofencing - Triggered Emails - Triggered Messages **Optimization** - A/B Testing - Personalization - Rich Notifications - Integrations **Platform Additional Functionality** - Journey Mapping - Integrations - Automated Alerts **Social** - Social Listening - Social Sharing - Social Campaigns - Social Media Engagement - Social Media Advertising **Engagement** - Coupons and Promotions **Campaign Activity** - Campaign Insights - Reports and Dashboards - Campaign Stickiness - Multichannel Tracking - Brand Optimization - Predictive Analytics **Personalized Content** - Recommendation Engine - Personalized Discounts **SMS Platform** - Reporting - Automation - White Label - Text-to-Landline - Short Codes - API Integration **Agentic AI - Customer Journey Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Agentic AI - Marketing Analytics** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance **Agentic AI - Push Notification** - Autonomous Task Execution - Adaptive Learning - Proactive Assistance **Reporting & Analytics** - Basic Reporting **Platform** - Optimization - Integrations - Mobile Marketing - Internationalization **Agentic AI - Personalization Engines** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability **Agentic AI - Mobile Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **AI Automation - SMS Marketing** - AI SMS **Agentic AI - Marketing Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **AI Content Generation - SMS Marketing** - AI SMS **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications ## Top Evam Alternatives - [Insider One](https://www.g2.com/products/insider-one/reviews) - 4.8/5.0 (1,396 reviews) - [Braze](https://www.g2.com/products/braze/reviews) - 4.5/5.0 (1,662 reviews) - [MoEngage](https://www.g2.com/products/moengage/reviews) - 4.5/5.0 (509 reviews)