--- title: Evam Reviews meta_title: 'Evam Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 226 reviews by the users' company size, role or industry to find out how Evam works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 226 scale: '5' date_modified: '2026-07-17' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Evam Reviews **Vendor:** EVAM **Category:** [Marketing Automation Software](https://www.g2.com/categories/marketing-automation) **Average Rating:** 4.8/5.0 **Total Reviews:** 226 ## About Evam Evam is a leading technology company that provides comprehensive solutions and products for real-time, cross-channel customer experiences. Our cutting-edge continuous intelligence technology leverages real-time data analysis to deliver unparalleled customer engagement. Evam empowers banks, telecommunications companies, and others to handle billions of interactions with AI algorithms, orchestrate customer journeys, and engage with customers across all channels, digital and legacy, in real-time. Our goal is to help our clients increase customer loyalty, maximize ROI and efficiency, and save time and money. Enterprises have the shortest time-to-market thanks to Evam’s low-code- development, scalable and modular platform leveraged by an experienced & high-quality management team with telco and banking domain know-how. With dozens of Forrester and Gartner research reports recognizing our excellence in customer engagement and event stream processing, our technology is trusted by industry giants like Vodafone, T-Mobile, Jazz, Turkcell, ICBC, TEB/BNP Paribas, ING Bank and Garanti BBVA. Headquartered in London and with offices in Amsterdam, Sofia and Istanbul, Evam delivers its products and services directly and through over 20 global partners. Our solutions are currently utilized by more than 600 million end-users, processing 20 billion events in over 15 countries every day. ## Evam Pros & Cons **What users like:** - Users commend Evam for its **ease of use** , featuring an intuitive interface that simplifies campaign design and execution. (102 reviews) - Users value Evam for its **real-time data handling and personalized campaign capabilities** , enhancing their campaign management significantly. (75 reviews) - Users value Evam for its **intuitive design** , enhancing campaign creation and execution with ease and efficiency. (66 reviews) - Users appreciate the **automation capabilities** of Evam for creating streamlined and efficient marketing campaigns in real-time. (60 reviews) - Users rave about the **flexibility of Evam** , enabling tailored solutions that adapt to diverse business needs and scales. (56 reviews) - Customer Engagement (53 reviews) - Users commend Evam's **exceptional customer support** , highlighting their professionalism and responsiveness to needs and feedback. (51 reviews) - User-Friendly (46 reviews) - Reliability (45 reviews) - User Interface (42 reviews) **What users dislike:** - Users find the **learning curve steep** , as many features are complex and require significant effort to master. (40 reviews) - Users find EVAM's system requires **difficult learning** , posing challenges for those lacking technical skills and experience. (18 reviews) - Users find the **steep learning curve** of Evam challenging, especially those without a technical background. (18 reviews) - Users find that **complex features** of Evam can be difficult to set up without prior technical knowledge. (15 reviews) - Users find the interface of Evam **not intuitive** , complicating campaign creation and increasing the need for additional support. (15 reviews) - Time-Consuming (14 reviews) - Complexity (13 reviews) - Users find the **complex usability** of Evam challenging, especially those without technical backgrounds struggling to navigate the system. (12 reviews) - Missing Features (12 reviews) - High Complexity (11 reviews) ## Evam Reviews ### 1. recommendation **Rating:** 5.0/5.0 stars **Reviewed by:** Osman . | Campaign Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** June 18, 2025 **What do you like best about Evam?** I really liked the speed and the interface. **What do you dislike about Evam?** The deploy and undeploy stages are really forgettable. **What problems is Evam solving and how is that benefiting you?** We can quickly measure campaign success with rapid campaign actions and outputs. ### 2. User Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** May 20, 2025 **What do you like best about Evam?** Evam makes it really easy to create and manage customer journeys in real time. As a digital marketer, I love how I can act fast without needing help from IT. The platform is simple and user-friendly. **What do you dislike about Evam?** I do not have any complaints about Evam. **What problems is Evam solving and how is that benefiting you?** Evam helps us react instantly to customer actions like cart abandonment or product views. We can send timely, relevant messages that boost engagement. It also gives us clear data to understand customer behavior better. ### 3. Easy usage & excellent customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Meryem Y. | ITSM Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** February 14, 2025 **What do you like best about Evam?** Evam is an all-in-one platform that allows us to easily create end-to-end customer journeys. Additionally, Evam provides excellent customer support, we can reach them anytime. **What do you dislike about Evam?** There is nothing specific to dislike, but the reporting feature can be improved. **What problems is Evam solving and how is that benefiting you?** before Evam we had to use multiple software to create customer journeys and track it success but with Evam noe we can handle all marketing operations in one platform. The Evam team easily integrated evam solution to our systems, and we started to see results in a short time. ### 4. Effortless Integration and Intuitive UI **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** June 24, 2025 **What do you like best about Evam?** Evam offers a very intuitive user interface that makes scenario design and campaign management simple and efficient. Even non-technical users can quickly become productive. **What do you dislike about Evam?** So far, we haven't experienced any issues everything has exceeded our expectations. **What problems is Evam solving and how is that benefiting you?** It helped us minimize dependence on IT for daily operations. Our marketing team can now independently create, schedule, and manage real-time campaigns with ease. ### 5. Evam customer experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** June 24, 2025 **What do you like best about Evam?** We love how Evam provides a comprehensive view of the customer journey and lets us reach customers via app, SMS, and more only using one platfrom. **What do you dislike about Evam?** I don't have anything that I dislike about Evam. **What problems is Evam solving and how is that benefiting you?** We saw 15% increase in app downloads and more engagement with our mobile services when we started to use the Evams all in one platform. ### 6. A Scalable and Future-Proof Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2025 **What do you like best about Evam?** Evam is built to grow with you. We’ve expanded our use of the platform steadily without running into scalability or performance issues. **What do you dislike about Evam?** There’s nothing we would wish to change the platform is well-balanced and highly functional. **What problems is Evam solving and how is that benefiting you?** It supports our increasing campaign complexity without requiring rework or architectural changes. It gives us confidence that we’re investing in a long-term solution. ### 7. Real Time Event **Rating:** 5.0/5.0 stars **Reviewed by:** Museyib H. | QA Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2025 **What do you like best about Evam?** Interesting andIt is customer-oriented and the system is very interesting. **What do you dislike about Evam?** The system is a bit complex and requires effort to learn. **What problems is Evam solving and how is that benefiting you?** For me, it provides a deeper understanding of real-time data processing and event-driven architecture, which are critical skills in today’s fast-paced digital environments. It also enhances my ability to work with modern customer experience platforms and make data-driven decisions quickly. ### 8. customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Kardelen D. | Uzman yardımcısı, Enterprise (> 1000 emp.) **Reviewed Date:** June 18, 2025 **What do you like best about Evam?** ease of use, customer support, ease of Integration **What do you dislike about Evam?** nothing to dislike about evam right now. **What problems is Evam solving and how is that benefiting you?** SMS and push notification to add innovation to communication. ### 9. Seamless Real-Time Campaign Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** June 24, 2025 **What do you like best about Evam?** The real-time capabilities of Evam truly set it apart. It processes millions of events instantly and responds to customer behaviors in the moment. **What do you dislike about Evam?** There hasn’t been a single drawback worth mentioning; the platform fully meets our needs. **What problems is Evam solving and how is that benefiting you?** Evam empowered us to personalize communications at the exact time they matter. This improved customer engagement and significantly increased conversion rates. ### 10. Design with Joy **Rating:** 5.0/5.0 stars **Reviewed by:** İlker M. | Campaign Asistant Manager, Enterprise (> 1000 emp.) **Reviewed Date:** June 18, 2025 **What do you like best about Evam?** Design a campaign or journey with EVAM is very fast, seamless and enjoyable. **What do you dislike about Evam?** it think about that any found nothing negative. **What problems is Evam solving and how is that benefiting you?** Realtime communication. ### 11. Growth Manager at Hopi **Rating:** 4.5/5.0 stars **Reviewed by:** Ceren A. | Customer Value Management Senior Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 28, 2025 **What do you like best about Evam?** with EVAM's personalized engagement capabilities we can connect with our customer at the right time with using the right message **What do you dislike about Evam?** I don't have any trouble with EVAM...... **What problems is Evam solving and how is that benefiting you?** EVAM is really easy to use and low code platform. our team started to execute more complex scenarios in less time. We also connect with our customer at the right time and with the relevant reasons. ### 12. automatic system **Rating:** 5.0/5.0 stars **Reviewed by:** Hicret . | Kıdemli CRM Kampanya ve İletişim Kanalları Uzmanı, Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2025 **What do you like best about Evam?** *Proceeding with automatic setups instead of producing manual solutions. *The person I work with is solution-oriented and collaborative. *have an up-to-date and usable frontend **What do you dislike about Evam?** I am generally happy at the moment.In the ongoing process, we will be guided by our own demands. **What problems is Evam solving and how is that benefiting you?** It allows us to market according to customer behavior without any additional effort, instead of progressing a slow process with manual operations. ### 13. Strong Customer Support and Collaboration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** June 24, 2025 **What do you like best about Evam?** Their ms team is outstanding — responsive, knowledgeable, and always proactive in solving problems or answering questions. **What do you dislike about Evam?** We haven’t encountered any dissatisfaction. Evam delivers exactly what we were looking for. **What problems is Evam solving and how is that benefiting you?** During both onboarding and after go-live, their team worked closely with ours to ensure smooth performance and effective use of the platform. This partnership mindset is rare. ### 14. Technical CRM Analyst - HOPİ **Rating:** 5.0/5.0 stars **Reviewed by:** Nagihan . | Principal Product Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2025 **What do you like best about Evam?** - The platform is easy to use, making campaign management simple and efficient. - Evam’s flexibility allows us to adapt it to our unique business needs seamlessly. - The fast streaming capabilities ensure real-time engagement with our customers. - The application is suitable for everyone to implement simple scenarios within company. **What do you dislike about Evam?** I don’t have any troubles with the tool. **What problems is Evam solving and how is that benefiting you?** Evam helps us streamline our workflows by offering a user-friendly interface and robust flexibility. The fast streaming ensures that we can act on live data instantly, improving customer interactions and driving better business results. ### 15. QNB / EVAM **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** June 11, 2025 **What do you like best about Evam?** Evam helps us move fast. As a marketing manager, I appreciate how easy it is to design personalized journeys without waiting on long development cycles. The platform is flexible, and the drag-and-drop tools make campaign setup simple, even for complex use cases. **What do you dislike about Evam?** not much, looking forward for AI features **What problems is Evam solving and how is that benefiting you?** Automating campaings in real time. It saves lots of time and effort ### 16. Very Innovative **Rating:** 5.0/5.0 stars **Reviewed by:** Marc K. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2025 **What do you like best about Evam?** Evam’s flexibility and modular design make it adaptable to various business needs. Its performance-tracking tools are reliable, allowing us to optimize campaigns effectively. The responsive and solution-driven support team consistently meets our needs. **What do you dislike about Evam?** Nothing really. The solution is complete **What problems is Evam solving and how is that benefiting you?** Evam unifies data across channels, providing actionable insights for better decision-making. The automation of workflows saves time and costs while enabling immediate, personalized customer responses. Its innovative approach has boosted both engagement and ROI. ### 17. Fast and Easy Way to Run Your Campaigns **Rating:** 5.0/5.0 stars **Reviewed by:** PINAR K. | Product Manager, Enterprise (> 1000 emp.) **Reviewed Date:** March 21, 2025 **What do you like best about Evam?** Evam is an all-in-one platform that allows us to engage with our customers instantly. Its intuitive and flexible interfaces make campaign design and management easy. **What do you dislike about Evam?** Nothing to dislike, i really appreciate the tool. **What problems is Evam solving and how is that benefiting you?** Evam helps us to deliver personalized engagement to our customers instantly which increases customer satisfaction and loyalty. After implementing Evam we started to see a significant increase in customer retention. ### 18. Agile Campaign Execution Made Possible **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** June 24, 2025 **What do you like best about Evam?** Evam's real-time capabilities and flexible scenario design let us respond to customer behaviors instantly. It truly empowers our marketing strategy. **What do you dislike about Evam?** We don't have any problems with the evam. **What problems is Evam solving and how is that benefiting you?** We can now design, test, and deploy campaigns much faster. This has not only improved our time-to-market but also increased engagement metrics significantly. ### 19. Marketing Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Andreea M. | Head of Digital Lending Romania & Greece, Mid-Market (51-1000 emp.) **Reviewed Date:** March 21, 2025 **What do you like best about Evam?** Customer journey building simple & trackable , eager to use for email marketing campaigns. Very useful tool to be used for NPS surveys as well and absolute amazing customer service team. **What do you dislike about Evam?** I do not see currently any improvements needed. thank you for the help and amazing service. **What problems is Evam solving and how is that benefiting you?** automation of email marketing campaigns, customer journey building for reengagement activities, NPS collection ### 20. Built for Scale **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** June 24, 2025 **What do you like best about Evam?** Its ability to scale effortlessly as our customer base and campaign volume grow. The platform remains stable and fast under pressure. **What do you dislike about Evam?** We never felt like anything was missing all modules work seamlessly. **What problems is Evam solving and how is that benefiting you?** Evam helped us simplify the orchestration of complex, multi-step journeys across digital and offline channels with real-time execution. ### 21. Reliable platform for real-time engagement. **Rating:** 5.0/5.0 stars **Reviewed by:** Orkhan H. | Customer Journey Expert, Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2025 **What do you like best about Evam?** It handles real-time data really well and makes customer journey automation smooth and efficient. **What do you dislike about Evam?** Some features can be complex to set up, especially for users without a technical background. **What problems is Evam solving and how is that benefiting you?** EVAM helps us manage real-time customer interactions and automate engagement workflows, which improves response times and makes our communication more personalized and efficent. ### 22. Real-Time Actions **Rating:** 5.0/5.0 stars **Reviewed by:** Merve S. | Crm Kampanya ve İletişim Kanalları Uzmanı, Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2025 **What do you like best about Evam?** Evam's ability with real-time actions. It is very important to us to reach our customers at the right time with the right and right message. We can offer personalized campaigns. **What do you dislike about Evam?** Some areas of the UI could be more user-friendly. **What problems is Evam solving and how is that benefiting you?** With Evam, we can track user activity live and trigger relevant campaigns. Evam reduced our manual workload. ### 23. Growth Data Analyst **Rating:** 4.5/5.0 stars **Reviewed by:** GURKAN S. | Growth Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** February 25, 2025 **What do you like best about Evam?** Evam provides speed and flexibility, which allows us to respond to our customer needs in real-time. Additionally, Evam adapts to our changing business needs quickly without requiring extra effort. **What do you dislike about Evam?** I haven't confronted any problem yet.... **What problems is Evam solving and how is that benefiting you?** Evam’s fast and agile platform reduced our time spent on operational matters, which increased our operational efficiency. With Evam’s high-speed capabilities we started to deliver personalized messages to our customer at the right time. ### 24. Very useful and user-friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Nihad S. | Customer Journey Expert, Mid-Market (51-1000 emp.) **Reviewed Date:** April 04, 2025 **What do you like best about Evam?** 1. Easily carrying out processes that seem complex 2. Implementing segment-oriented actions 3. Providing real-time options tailored to customers’ needs and etc **What do you dislike about Evam?** There’s absolutely nothing I didn’t like, as it’s very universal and useful. **What problems is Evam solving and how is that benefiting you?** It helps us instantly understand our customers' needs and provide them with the most optimal solutions. ### 25. Interface is simplistic **Rating:** 4.5/5.0 stars **Reviewed by:** Banovsha M. | Customer Journey Expert, Enterprise (> 1000 emp.) **Reviewed Date:** April 04, 2025 **What do you like best about Evam?** Evam's interface is simple and userfriendly. Everything is well organized and you can easily surf through functions. The design is clear, making it very easy to maintain and use. And the interface works quickly and doesn't cause any confusion. **What do you dislike about Evam?** That's all my commentaries. Appreciate your works! **What problems is Evam solving and how is that benefiting you?** Innovative solutions for personalisation ### 26. Perfect Campaign Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** March 21, 2025 **What do you like best about Evam?** Evam has a strong engine that can process billions of data in milliseconds. Evam’s resilience improved our operational efficiency as a company that works with huge amounts of data. Now only a couple of people can handle our communications instead of teams of people writing campaigns manually. **What do you dislike about Evam?** No problems at all right now. The service that I get is quite extraordinary. **What problems is Evam solving and how is that benefiting you?** Evam optimized our operations in campaign management and customer engagement. We can easily design customer journeys, deliver offers, and follow up on customer conversion only using 1 platform. It’s cost and time efficient. ### 27. It is a really good application for real-time events and it is fast. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** June 20, 2025 **What do you like best about Evam?** We can design journeys across all channels like SMS email in-app etc using evam and its really simple and easy to create these communications. **What do you dislike about Evam?** I don’t have anything that I dislike about Evam. We like it. **What problems is Evam solving and how is that benefiting you?** We reduced our churn ratio significantly after setting up an automated customer campaign ### 28. no limit in evam **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** June 18, 2025 **What do you like best about Evam?** When creating customer journeys in evam, there is no boundary. Tool is flexible and agile we can adapt it to our business needs. **What do you dislike about Evam?** there is no dislike that i can think of right now **What problems is Evam solving and how is that benefiting you?** in evam we are creating both batch and real time campaigns using one platform ### 29. Its focus is on enhancing customer engagement through personalized experiences. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** January 20, 2025 **What do you like best about Evam?** • Its focus is on enhancing customer engagement through personalized experiences. • The platform’s speed and reliability make decision-making faster and more effective. • It provides compliance and maintains operational oversight. **What do you dislike about Evam?** I don't have any things to dislike in Evam. **What problems is Evam solving and how is that benefiting you?** Evam has streamlined our communication channels, reducing complexity and improving coordination. The platform’s ability to provide real-time data insights has allowed us to make personalized decisions and elevate the customer experience. Additionally, its efficiency and compliance tools have significantly improved our operational performance. ### 30. Best Intuitive Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** June 13, 2025 **What do you like best about Evam?** Evam provides an intuitive platform that empowers marketing teams to design and deliver personalized customer journeys without needing technical support. **What do you dislike about Evam?** I don’t have anything to dislike about it. **What problems is Evam solving and how is that benefiting you?** With Evam’s real-time data analysis and smart decisioning, we now offer personalized experiences and engagements that improve conversion, and strengthen loyalty. ### 31. Best cross channel marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2025 **What do you like best about Evam?** Evam provides data-driven recommendations, and we can track the results and effectiveness of our campaigns using only one platform. **What do you dislike about Evam?** We didn't have any problems using it. We liked it a lot. **What problems is Evam solving and how is that benefiting you?** After switching to evam, our targeted offers conversion rate has been increased. ### 32. Data Analystics Manager at Hopi **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** April 03, 2025 **What do you like best about Evam?** In Evam you can quickly export your real-time data into our dashboard and see the result, and effectiveness of your campaign instantly. Based on these, we can adjust and edit our customer campaign to get the best ROI. **What do you dislike about Evam?** I do not have any problem so far ....... **What problems is Evam solving and how is that benefiting you?** Evam is an all in one platform. We can both design customer journeys etc. but the key is we can also track the results of our campaign without needing another tool, its both time and cost-effective. ### 33. Through personalized A/B testing approaches, EVAM enabled us to optimize communication strategies **Rating:** 5.0/5.0 stars **Reviewed by:** Firat S. | Digital Channels Business Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2025 **What do you like best about Evam?** Evam has a really strong engine. It can analyze and optimize events, which allows us to create automated customer engagement. **What do you dislike about Evam?** I dont have any spesific bad reviews about Evam. **What problems is Evam solving and how is that benefiting you?** We need to optimize and automate our scenarios to increase our operational efficiency. With Evam we managed to do that easily because of Evam's capability and flexibility. ### 34. real time aciton with evam **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.) **Reviewed Date:** April 08, 2025 **What do you like best about Evam?** Evam platform is really flexible, we can adjust it based on our needs. Also, we handle huge amounts of data and Evam engine has the capacity to work without giving an error. This reliability is important for us because giving the latest information to our customers has a huge importance in our sector. **What do you dislike about Evam?** not usable UI/ UX for users otherwise, we like Evam, **What problems is Evam solving and how is that benefiting you?** With Evam, we automated the flight information and communication workflows which improved our work overload. ### 35. Evam stands out by listening to customer needs **Rating:** 5.0/5.0 stars **Reviewed by:** Levent Y. | Senior CVM Solutions Manager, Enterprise (> 1000 emp.) **Reviewed Date:** January 29, 2025 **What do you like best about Evam?** A fast and easy integration process makes it easy to use the platform efficiently. The price-performance ratio is highly competitive and offers great value. Evam stands out by listening to customer needs and quickly adapting to demands. **What do you dislike about Evam?** Noting to say. All issue will be good. Thank you **What problems is Evam solving and how is that benefiting you?** Evam simplifies the integration process, saving us time and resources. Its strong product capabilities enable us to adapt and extract products effortlessly, ensuring flexibility in our operations. ### 36. Seamless Experience & Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Kübra . | Uygulama Destek Uzmanı, Enterprise (> 1000 emp.) **Reviewed Date:** February 14, 2025 **What do you like best about Evam?** With Evam’s real-time capabilities, we can deliver highly personalized and relevant messages to our customer at the right time to capture their interest. **What do you dislike about Evam?** Evam platform constantly upgrades itself, so there is nothing I can think of to mention. **What problems is Evam solving and how is that benefiting you?** it helps us to communicate with the truely targeted customers at the right time. So it brings great value when you catch the opportunity at the real time. ### 37. User review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Evam?** Evam show data very fast and real time, so I can see what customer doing now. It’s simple to use and understand. **What do you dislike about Evam?** I have no negative comments about Evam.. **What problems is Evam solving and how is that benefiting you?** Before, we wait long to get data and make report. Now I check live info and help team faster. It save time and make job easier. ### 38. The best tool ever **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** May 21, 2025 **What do you like best about Evam?** The platform is incredibly easy to use, intuitive and requires minimal training. **What do you dislike about Evam?** There's honestly very little to dislike. Overall it doesn't hinder the experience. **What problems is Evam solving and how is that benefiting you?** EVAM helps us manage real-time customer interactions across multiple channels, allowing us to deliver highly personalized messages instantly. This significantly improves customer engagement and campaign performance while reducing operational effort. ### 39. the real power of real time engagement **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** June 17, 2025 **What do you like best about Evam?** it is intuitive and easy to use, one never gets tired of designing new customer journeys **What do you dislike about Evam?** nothing I can think of, they add new features and meet my asks **What problems is Evam solving and how is that benefiting you?** connecting all our systems and channeling data from many to many ### 40. Data Best Mobile SDK **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** March 27, 2025 **What do you like best about Evam?** Thanks to the Mobile SDK, all data can be received instantly. With the data coming from here, real-time communication with customers can be established immediately. We use this feature the most. **What do you dislike about Evam?** It seems like it needs to be updated constantly to keep up with the latest trends. I don't see a big problem since the upgrade process is not difficult. **What problems is Evam solving and how is that benefiting you?** Especially in the mobile application, we can instantly capture customers and send campaigns with the right targeting. ### 41. Satisfaction survey **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** May 20, 2025 **What do you like best about Evam?** It help us send message fast to customer when something happen. Easy to learn and use even for me. **What do you dislike about Evam?** I have not negative comment about process of Evam **What problems is Evam solving and how is that benefiting you?** Before we don’t know what user do live, now we see and answer quick. Make campaign better and save time. ### 42. Excellent Experience with EVAM Platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Gulbaniz J. | Business Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** January 16, 2025 **What do you like best about Evam?** I have had the pleasure of using the EVAM platform, and it has been a fantastic tool for our team's needs. The interface is intuitive and functionality is robust, allowing us streamline various processes effectively. **What do you dislike about Evam?** Honestly I do not have any dislikes regarding the EVAM platform. My experience has been highly postive from the start. **What problems is Evam solving and how is that benefiting you?** EVAM is typically designed to solve following issues: Process Automation Collaboration and Communication Data Analize Integration ### 43. It is very intuitive tool however it is a bit technical. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** June 20, 2025 **What do you like best about Evam?** The cooperation with the colleagues from Evam. **What do you dislike about Evam?** I would really like if there is a guide or a scale with pre-defined mandatory steps that we need to cover. **What problems is Evam solving and how is that benefiting you?** NPS survey ### 44. Efficient tool with some limitations **Rating:** 3.5/5.0 stars **Reviewed by:** Amisha S. | SEO Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** December 26, 2024 **What do you like best about Evam?** Evam offers user friendly interface.The tool provides various features which is helpful to enhance productivity.It’s analytics and real timeinsights are highly beneficial Aldo helps in streamline workflows. **What do you dislike about Evam?** I faced some minor glitches which hinders user experience.Avanced features need more detailed documentation. I would suggest to enhanced customization options which would make it more versatile. **What problems is Evam solving and how is that benefiting you?** I would say customer segmentationEvam is good for personalizedmarketing. Helpful in marketing campaign.Good in tracking customer interaction in real-time.Also helpful in sales funnel analysts. ### 45. Power of Real-Time Personalization **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** April 11, 2025 **What do you like best about Evam?** Evam real-time data-capturing ability is unique. This enables us to trigger data-driven and personalized offers. **What do you dislike about Evam?** Evam continuously updates its features, which is great, but sometimes it takes time to fully adopt and utilize the newest functionalities. Regular trainings and updates from their team help us stay on track. **What problems is Evam solving and how is that benefiting you?** With automated product recommendations based on customer segmentation, we increased our customer revenue with Evam. ### 46. Just had the training **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2025 **What do you like best about Evam?** Application is easy to use and friendly, **What do you dislike about Evam?** As a new user, it could be useful to interprete application with the database of company. **What problems is Evam solving and how is that benefiting you?** User friendly app to filter data ### 47. Powerful tool **Rating:** 5.0/5.0 stars **Reviewed by:** Adelin Daniel B. | Customer Reengagement and Campaigns Data Manager, Banking, Mid-Market (51-1000 emp.) **Reviewed Date:** March 21, 2025 **What do you like best about Evam?** I like Evam's complexity very much and the possibility of taking creative actions on the customer journey. **What do you dislike about Evam?** I this moment I can't say that I dislike something about Evam. **What problems is Evam solving and how is that benefiting you?** Flexibility and more automated actions ### 48. Real time push notification and marketing. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** April 11, 2025 **What do you like best about Evam?** Evam has a simple and intuitive interface. It makes a real difference when it comes to creating a complex customer journey. **What do you dislike about Evam?** We do not currently have any dislikes regarding Evam. **What problems is Evam solving and how is that benefiting you?** To increase offer acceptance rate, it is essential to send the relevant offers to the appropriate customers. Evam allows us to communicate with our customers at the right moment. ### 49. Fast Integration , easy to customize **Rating:** 5.0/5.0 stars **Reviewed by:** Omur K. | Growth Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 27, 2024 **What do you like best about Evam?** Evam is very easy to integrate and develop custom actions fullfilling our needs. Easy to start using for new users. Very flexible to adopt fast changing market dynamics **What do you dislike about Evam?** Power users may need advanced customizations such as multiple selection for actions. **What problems is Evam solving and how is that benefiting you?** Creating personalized cutomer journeys, Retargeting customers and increasing renewal rates ### 50. Easy Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** March 18, 2025 **What do you like best about Evam?** Evam can easily integrate with our current systems so we do not waste any time or cost trying to combine our digital ecosystems. Also in today’s constantly changing business environment, Evam can adapt our day-to-day operations without having any connectivity issues. **What do you dislike about Evam?** Currently there is no negative aspect of EVAM that i can think of. **What problems is Evam solving and how is that benefiting you?** Evam helped us improve our digital transformation and automate our customer engagement activities across all platforms. ## Evam Discussions - [What is Evam Continuous Intelligence Platform used for?](https://www.g2.com/discussions/what-is-evam-continuous-intelligence-platform-used-for) - [View Evam pricing details and edition comparison](https://www.g2.com/products/evam/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-07-21+01%3A14%3A38+-0500&secure%5Bsession_id%5D=0c1fcba5-11de-455b-a0ba-f30d5854363f&secure%5Btoken%5D=7a3a6dfee06b7fef77388256b084e9eb62116106124fbe6afc76dddb593288a7&format=llm_user) ## Evam Integrations - [Adjust](https://www.g2.com/products/adjust/reviews) - [Amazon Simple Notification Service (SNS)](https://www.g2.com/products/amazon-simple-notification-service-sns/reviews) - [Android](https://www.g2.com/products/android/reviews) - [Apache Kafka](https://www.g2.com/products/apache-kafka/reviews) - [Apple iOS](https://www.g2.com/products/apple-ios/reviews) - [Corezoid Process Engine](https://www.g2.com/products/middleware-corezoid-process-engine/reviews) - [Fimple](https://www.g2.com/products/fimple/reviews) - [Firebase](https://www.g2.com/products/firebase/reviews) - [Hadoop HDFS](https://www.g2.com/products/hadoop-hdfs/reviews) - [Huawei Routers](https://www.g2.com/products/huawei-routers/reviews) - [IVR](https://www.g2.com/products/ivr/reviews) - [Kafka Adapter for SAP Process Orchestration and SAP Integration Suite](https://www.g2.com/products/kafka-adapter-for-sap-process-orchestration-and-sap-integration-suite/reviews) - [Oracle Cloud Infrastructure](https://www.g2.com/products/oracle-oracle-cloud-infrastructure/reviews) - [Oracle Database](https://www.g2.com/products/oracle-database/reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - [Salesforce Adapter for SAP Cloud Platform Integration](https://www.g2.com/products/mdp-group-salesforce-adapter-for-sap-cloud-platform-integration/reviews) - [SAS Studio](https://www.g2.com/products/sas-studio/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [SQL Developer](https://www.g2.com/products/sql-developer/reviews) - [Teradata Autonomous Knowledge Platform](https://www.g2.com/products/teradata-autonomous-knowledge-platform/reviews) - [WhatsApp API](https://www.g2.com/products/whatsapp-api/reviews) - [WhatsApp Business Platform](https://www.g2.com/products/whatsapp-business-platform/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Evam Features **Email Marketing** - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses **Online Marketing** - Landing Pages and Forms - Dynamic Content - A/B Testing - Mobile Optimized - Search Tracking and Optimization **Campaigns** - Customize - Scheduling - Retarget - Segmentation - Triggered Notifications **Segmentation** - A/B Testing - Customer Profiles **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS **Platform Basics** - Dynamic Segmentation - Journey Optimization **Agentic AI - Personalization** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Lead Management** - Marketing Lead Database - Data Quality Management - Segmentation - Lead Scoring and Grading - Lead Nurturing - Online Behavior Tracking - Automated Alerts and Tasks - CRM Lead Integration **Analysis** - Application Attribution - Campaign Analysis - Uninstall Tracking - Custom Dashboards **Marketing Operations** - Data Collection - Customer Insights - Multi-User Access **Analytics** - Campaign Performance - Audience Insights **Targeting** - Behavioral Targeting - Contextual Targeting **Platform Data** - Journey Reporting - Trends Reporting - Dashboards - Advanced Data Filtering **AI Personalization - Personalization** - Predictive Recommendations - Audience Segmentation - Adaptive Content **Campaigns** - Proximity Marketing - Push Notifications - Bulk SMS - Two-Way Text Messaging - Email Campaigns - Audience Segmentation **Triggered Content** - Geofencing - Triggered Emails - Triggered Messages **Optimization** - A/B Testing - Personalization - Rich Notifications - Integrations **Platform Additional Functionality** - Journey Mapping - Integrations - Automated Alerts **Social** - Social Listening - Social Sharing - Social Campaigns - Social Media Engagement - Social Media Advertising **Engagement** - Coupons and Promotions **Campaign Activity** - Campaign Insights - Reports and Dashboards - Campaign Stickiness - Multichannel Tracking - Brand Optimization - Predictive Analytics **Personalized Content** - Recommendation Engine - Personalized Discounts **SMS Platform** - Reporting - Automation - White Label - Text-to-Landline - Short Codes - API Integration **Agentic AI - Customer Journey Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Agentic AI - Marketing Analytics** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance **Agentic AI - Push Notification** - Autonomous Task Execution - Adaptive Learning - Proactive Assistance **Reporting & Analytics** - Basic Reporting **Platform** - Optimization - Integrations - Mobile Marketing - Internationalization **Agentic AI - Personalization Engines** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability **Agentic AI - Mobile Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **AI Automation - SMS Marketing** - AI SMS **Agentic AI - Marketing Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **AI Content Generation - SMS Marketing** - AI SMS **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications ## Top Evam Alternatives - [Insider One](https://www.g2.com/products/insider-one/reviews) - 4.8/5.0 (1,395 reviews) - [Braze](https://www.g2.com/products/braze/reviews) - 4.5/5.0 (1,662 reviews) - [MoEngage](https://www.g2.com/products/moengage/reviews) - 4.5/5.0 (509 reviews)