[ evaluagent Reviews ](https://www.g2.com/products/evaluagent/reviews) [ evaluagent Reviews ](https://www.g2.com/products/evaluagent/reviews) # evaluagent Pricing Overview [Editedit](https://my.g2.com/evaluagent/pricings) ## evaluagent Pricing Key Insights Last updated on Apr 30, 2026 * * * evaluagent offers **2 pricing editions** , starting from **$35** to **$65**. evaluagent pricing tiers are designed to support different usage levels and team sizes. evaluagent does not offer a **free trial**. Compare the evaluagent pricing table below to figure out the best fit for your needs. Some plans may require you to contact **EvaluAgent** for **custom pricing**. * * * AutoQM & Improvement — $35 / 1 Per user Per Month AutoQM + Conversation Intelligence — $65 / 1 Per user Per Month Rated 4.5 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. AutoQM & Improvement Starting at $35.00 1 Per user Per Month [Request Demo](#) Increase coverage and drive performance improvement - Voice transcription & multi-language support - Build custom scorecards - Automated QA scoring on 100% of conversations - Coaching workflows & performance dashboards - evaluagent Context Engine™ - SSO, MFA & role-based access control - Dedicated CSM & onboarding Show More AutoQM + Conversation Intelligence Starting at $65.00 1 Per user Per Month [Request Demo](#) Automate Quality and discover unknown unknowns with our full conversation intelligence suite. Everything in AutoQM, plus... - Automated Reason For Contact & Intent - Spotlight and Summarization - Insight topics & theme detection - Sentiment analytics & trend tracking - Predictive Voice of the Customer Metrics (xNPS, xResolution, xCSAT) - xVulnerability - Build your own Insight Topics Show More Volume Discounts are available for large teams. Using AI agents? We price them by the conversation, not the licence. Please get in touch. Pricing information for evaluagent is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase evaluagent must be conducted with the seller. Pricing information was last updated on June 05, 2026 Show More ## evaluagent Pricing FAQs Generated using AI Is evaluagent free, or does it offer a free trial? No. According to G2 data, evaluagent does not offer a free plan or free trial. Users need to purchase a paid plan to access the product. Visit the seller's official pricing page for current pricing details and plan options. How much does evaluagent cost in 2026? According to G2 data, evaluagent pricing in 2026 starts at $35.00 and can reach $65.00 depending on the selected plan. Pricing may vary based on billing terms or usage, so users should review the EvaluAgent's official pricing page for the most current details. Who is evaluagent pricing best suited for? Based on G2 reviewer demographics, evaluagent's pricing is best suited for mid-market contact centers with 51 to 1,000 employees, as this segment represents the largest share of reviewers and consistently reports strong satisfaction. Industries including financial services, consumer services, leisure and travel, and computer gaming appear frequently among G2 users of evaluagent. Small businesses also find value in the entry-level tier, particularly for streamlining manual QA. Enterprise teams across telecommunications and financial services use evaluagent for large-scale performance tracking. The starting price of £20.00 per month makes evaluagent accessible for growing teams, while custom enterprise quotes accommodate larger, more complex deployments. What are the key differences between the free and paid versions of evaluagent? Evaluagent does not offer a permanent free version, but according to G2's pricing data for evaluagent, a free trial is available for teams wishing to evaluate the platform before committing. The paid plan starts at £20.00 per month and includes a comprehensive feature set covering call transcription, auto and manual QA scorecards, calibration, AI-driven insights, customer journey QA, coaching tools, WFM integrations, LMS, and a full reporting suite. Enterprise teams with more complex needs can access custom quotes. G2 reviewers note that the trial period, while helpful, may feel insufficient to fully explore evaluagent's depth of features before making a purchasing decision. Is evaluagent considered good value for its pricing? G2 reviewers of evaluagent broadly indicate strong value, with the platform earning consistent praise for replacing manual, spreadsheet-based QA processes with automated, centralized evaluation workflows. The majority of G2 reviews highlight ease of use, transparent feedback, performance tracking, and AI-assisted scoring as standout benefits. Some G2 users note that conversational analytics and certain advanced reporting features come at additional cost, which can feel limiting. One reviewer specifically flagged that evaluagent's pricing may be a barrier for smaller businesses. However, the overwhelming volume of high ratings across mid-market reviewers suggests evaluagent delivers meaningful ROI for contact centers seeking scalable quality assurance. ## Top-Rated Alternatives [ ![MaestroQA](https://images.g2crowd.com/uploads/product/hd_favicon/adafc3aa5f749df6c87fb172bde7d79d/maestroqa.svg "MaestroQA") MaestroQA 4.7/5(324) ](https://www.g2.com/products/maestroqa/reviews) [ ![Zendesk Contact Center](https://images.g2crowd.com/uploads/product/hd_favicon/a701734fefa14b5b45938d64afe1dc2a/zendesk-contact-center.svg "Zendesk Contact Center") Zendesk Contact Center 4.5/5(314) ](https://www.g2.com/products/zendesk-contact-center/reviews) [ ![Playvox Quality Management](https://images.g2crowd.com/uploads/product/hd_favicon/d08404ba5e0eade02c99546c6bec9920/playvox-quality-management.svg "Playvox Quality Management") Playvox Quality Management 4.8/5(1,163) ](https://www.g2.com/products/playvox-quality-management/reviews) [ View All Alternatives ](https://www.g2.com/products/evaluagent/competitors/alternatives) ## evaluagent Pricing Reviews (2) ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") UF Verified User in Financial Services Mid-Market (51-1000 emp.) 10/30/2025 More Options - - [Respond as evaluagent](https://www.g2.com/survey_responses/evaluagent-review-11881429/official_response/new) "Accessible and Effective for Quality Tracking" 5/5 What do you like best about evaluagent? I like how it is a useful way to keep track of my quality in an accessible way. Review collected by and hosted on G2.com. What do you dislike about evaluagent? Nothing. I think it is fit for purpose and easy to use. Review collected by and hosted on G2.com. What problems is evaluagent solving and how is that benefiting you? It is solving how I receive quality feedback in a timely manner. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite AO Amaka o. Quality Assurance Lead Mid-Market (51-1000 emp.) 12/4/2024 More Options - - [Respond as evaluagent](https://www.g2.com/survey_responses/evaluagent-review-10597584/official_response/new) "My review of Evaluagents QM tool" 0/5 What do you like best about evaluagent? My best part of the Evaluagent experience is the engagement with the sales, support and technical persons. They were supportive, knowledgeable and extremely ready to address innovation needs. I enjoyed the handheld support from Alioul and Chris. Step by step lessons are a big plus. The tool is easy to use, and implementation was fast and effective. Integration with Freshdesk was completed in minutes. There are a vast array of functions and features, and I especially love the insight generation. The tool reduces the need for frequent intervention by QA analysts while delivering regular and timely auto analysis Review collected by and hosted on G2.com. What do you dislike about evaluagent? Inability to train the AI to check organization specific resolution requirements including escalations. This is a major requirement for us, and we hope Evaluagent can build this. Also, Evaluagent does not have global insight generation. This is important for aiding organizational directioning and goal actualization. I feel the demo period is not enough to explore them. Review collected by and hosted on G2.com. What problems is evaluagent solving and how is that benefiting you? It solves the problem of capacity and volume of evaluations as well as speed of evaluation. It also reduced subjectivity while maximizing the quality of generated insights Review collected by and hosted on G2.com. Show More 7/7/2025 Current UserValidated ReviewerIncentivizedSource: Seller invite evaluagent Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_5262ff93769d101bb9d1152c5e624139/maestroqa.png "Product Avatar Image") MaestroQA 4.7/5(324) [ Compare Now ](https://www.g2.com/compare/maestroqa-vs-evaluagent) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b4de3f87b12321882f19b7a93f94109c/zendesk-contact-center.png "Product Avatar Image") Zendesk Contact Center 4.5/5(314) [ Compare Now ](https://www.g2.com/compare/zendesk-contact-center-vs-evaluagent) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_131a129b4d8a2f3979e75ebf215576a6/playvox-quality-management.png "Product Avatar Image") Playvox Quality Management 4.8/5(1,163) [ Compare Now ](https://www.g2.com/compare/playvox-quality-management-vs-evaluagent) ##### Categories on G2 [ Conversation Intelligence ](https://www.g2.com/categories/conversation-intelligence)[ Contact Center Quality Assurance ](https://www.g2.com/categories/contact-center-quality-assurance)[ Speech Analytics ](https://www.g2.com/categories/speech-analytics) ##### Explore More [ Best software for multi-format content creation ](https://www.g2.com/discussions/which-is-the-best-software-for-multi-format-content-creation)[ Operating Revenue ](https://www.g2.com/glossary/operating-revenue-definition)[ Which content analytics software is easiest to use? ](https://www.g2.com/discussions/which-content-analytics-software-is-the-easiest-to-use) [ Best software to manage audits efficiently ](https://www.g2.com/discussions/what-s-the-best-software-to-manage-audits-efficiently)[ Best SAP apps for small businesses ](https://www.g2.com/discussions/best-sap-apps-for-small-businesses)[ Pros and Cons Details ](https://www.g2.com/products/evaluagent/reviews?qs=pros-and-cons) Show More [ Best software for multi-format content creation ](https://www.g2.com/discussions/which-is-the-best-software-for-multi-format-content-creation)[ Operating Revenue ](https://www.g2.com/glossary/operating-revenue-definition)[ Which content analytics software is easiest to use? ](https://www.g2.com/discussions/which-content-analytics-software-is-the-easiest-to-use) [ Best software to manage audits efficiently ](https://www.g2.com/discussions/what-s-the-best-software-to-manage-audits-efficiently)[ Best SAP apps for small businesses ](https://www.g2.com/discussions/best-sap-apps-for-small-businesses)[ Pros and Cons Details ](https://www.g2.com/products/evaluagent/reviews?qs=pros-and-cons)