I like the layout and presentation of the data, specifically the graphs. Review collected by and hosted on G2.com.

I dislike the archiving system for evaluations, as it is rather tedious and difficult to locate previous evaluations. Review collected by and hosted on G2.com.

its easy to get my QA results from the business Review collected by and hosted on G2.com.

nothing, i think it's really useful for business' Review collected by and hosted on G2.com.

That it's easy to use and really friendly. Review collected by and hosted on G2.com.

That I have to log in every time that I log off Review collected by and hosted on G2.com.

I like the clear checklist options when reviewing QA, making it obvious what has gone well and what needs improvement. Review collected by and hosted on G2.com.

I struggle to navigate the filters in search and find this to be a bit clunky/unclear. Review collected by and hosted on G2.com.

its easy to navigate around, and i like the layout. When writing an evalauation for one of my agents, I find this easy to summarise what went well on a call or any constructive feedback that i have. I like how you can also highlight the key points of the agent's call, without going into depth, by using the tick boxes. I also like the number of different features it has. Review collected by and hosted on G2.com.

None, I like how Evalaugent helps me with my day-to-day role and helps me give feedback to my agents. Review collected by and hosted on G2.com.

It is very easy to operate, provides good support and ease of integration Review collected by and hosted on G2.com.

Whilst I do use evaluagent, I haven't used it long enough/often enough to pinpoint any dislikes at this point in time. Review collected by and hosted on G2.com.

The minimalistic design, and number of features available. Review collected by and hosted on G2.com.

it can be hard to navigate at first but once you get used to it, it is very easy to intergrate. Review collected by and hosted on G2.com.

You can easily select criteria that matches what you need to complete your evaluation. You can integrate easily and its user friendly. Allows you to do more evaluations with ease and you can frequently do more work. And once you receive an evaluations, user will be able to toggle and locate the said evaluation. Review collected by and hosted on G2.com.

As far as I am using evaluagent, there is nothing that I dislike nor disadvantage in using it. Its completely good for me. Review collected by and hosted on G2.com.

It is straight foward and helpful an easy to manage for both managers and colleague Review collected by and hosted on G2.com.

I wish it had easier ways to customize certain features Review collected by and hosted on G2.com.

This tool helps me stay organized with my QA tasks and supports my efforts to improve. Review collected by and hosted on G2.com.

It isn't always obvious where you need to provide acknowledgment. Review collected by and hosted on G2.com.