# Best Enterprise IT Management Software ## How Many Enterprise IT Management Software Products Does G2 Track? **Total Products under this Category:** 123 ### Category Stats (Aug 2026) - **Average Rating:** 4.4/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** AWS Systems Manager (+1.01%) - Among all products in this category, AWS Systems Manager recorded the largest rating increase compared to last month _Last updated: August 06, 2026_ ## How Does G2 Rank Enterprise IT Management Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 19,900+ Authentic Reviews - 123+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Enterprise IT Management Software ![G2 Grid® for Enterprise IT Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/enterprise-it-management/grids.png?focus%5B%5D=115948&focus%5B%5D=25671&focus%5B%5D=10524&focus%5B%5D=52114&focus%5B%5D=16222&focus%5B%5D=17351&focus%5B%5D=40853&focus%5B%5D=2397) Highlighted products: ServiceNow IT Operations Management, NinjaOne, ManageEngine Endpoint Central, AWS Systems Manager, Atera, OpManager Nexus, Amazon EC2 Systems Manager, and TeamViewer. Underlying data: [Grid® JSON](https://www.g2.com/categories/enterprise-it-management/grids.json?focus%5B%5D=servicenow-it-operations-management&focus%5B%5D=ninjaone&focus%5B%5D=manageengine-endpoint-central&focus%5B%5D=aws-systems-manager&focus%5B%5D=atera&focus%5B%5D=opmanager-nexus&focus%5B%5D=amazon-ec2-systems-manager&focus%5B%5D=teamviewer&segment=enterprise) **Sponsored** ### Prey Prey is a comprehensive, cross-platform solution designed to help IT teams maintain full visibility and control over their entire fleet of laptops, tablets, and smartphones. By providing a lightweight and easy-to-deploy agent, Prey empowers organizations to protect their assets, secure sensitive data, and ensure compliance, regardless of the devices' locations. With over 8 million devices trusted globally, Prey stands as a reliable choice for organizations seeking robust device management and security. The primary target audience for Prey includes IT departments across various sectors, including education, healthcare, and corporate environments, where device security and management are critical. Organizations that handle sensitive data or operate in regulated industries will find Prey particularly beneficial due to its compliance features. Specific use cases range from tracking lost or stolen devices to managing a diverse fleet of devices used by remote employees. The platform's capabilities extend beyond mere tracking; it offers a comprehensive approach to device security and management. One of the standout features of Prey is its asset tracking and recovery capabilities. Users can locate any device in real-time through a combination of GPS, Wi-Fi triangulation, and GeoIP technology. This functionality allows IT teams to review location history, create dynamic geofenced zones that trigger security actions, and generate actionable evidence reports. These reports can include camera shots, network data, and screenshots, providing essential support for law enforcement in recovering missing devices. This level of control not only aids in asset recovery but also enhances overall organizational security. Prey also prioritizes the protection of sensitive data and compliance with various regulations. The platform enables immediate actions to prevent data breaches, such as remote file wiping, screen locks, and device alarms. With SOC 2 certification and alignment with GDPR and HIPAA/FERPA standards, Prey offers audit-ready logs and automated compliance alerts. Features like selective data retrieval further ensure that organizations can maintain compliance without the risk of data exposure, making it an invaluable tool for businesses that require stringent data protection measures. Finally, Prey simplifies fleet management through a user-friendly dashboard that allows IT teams to manage their entire device fleet efficiently. Administrators can easily assign devices to employees, group them by usage or location, and monitor hardware changes. This streamlined approach reduces operational overhead, facilitating off-boarding processes and loaner device programs. By consolidating device management into a single platform, Prey enhances productivity and operational efficiency for IT teams, making it a vital component of modern device management strategies. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=648&secure%5Bchosen_at%5D=2026-08-06T21%3A40%3A21Z&secure%5Bdisplayable_resource_id%5D=1391&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=1391&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=59717&secure%5Bresource_id%5D=648&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fenterprise-it-management%2Fenterprise%3Fopen_modal_url%3D%252Fproducts%252Fev-reach%252Fwishlists%253Fhost_path%253D%25252Fcategories%25252Fenterprise-it-management%25252Fenterprise%2526source%253Dcategory&secure%5Btoken%5D=fcf6083cac84dda2e26c45c19a21f2beca9144290897539f3ef7c421c9e77628&secure%5Burl%5D=https%3A%2F%2Fpreyproject.com%2F%3Futm_source%3Dg2%26utm_campaign%3Dg2clicsads&secure%5Burl_type%5D=custom_url) ### [ServiceNow IT Operations Management](https://www.g2.com/products/servicenow-it-operations-management/reviews) ServiceNow IT Operations Management (ITOM) is a comprehensive solution designed to enhance the visibility, health, and optimization of an organization's IT infrastructure. By integrating advanced automation and artificial intelligence, ITOM enables proactive management of IT operations, reducing downtime and improving service delivery. Key Features and Functionality: - ITOM Visibility: Automates the discovery of IT assets across on-premises, cloud, and hybrid environments, providing a unified view of the infrastructure. Service Mapping identifies dependencies between IT components, facilitating impact analysis and change management. - ITOM Health: Consolidates and correlates events from various monitoring tools, enabling IT teams to prioritize and respond to critical incidents promptly. Operational Intelligence leverages AI and machine learning to detect patterns and anomalies, allowing for proactive issue resolution. - ITOM Optimization: Manages cloud resources effectively by providing visibility and control over public, private, and hybrid cloud environments. Automates provisioning, lifecycle management, and cost optimization of IT resources supporting application services. Primary Value and Solutions Provided: ServiceNow ITOM addresses the challenges of managing complex IT environments by offering a unified platform that enhances operational efficiency and service reliability. It enables organizations to transition from reactive to proactive operations, minimizing the risk of outages and optimizing resource utilization. By automating routine tasks and providing real-time insights, ITOM empowers IT teams to focus on strategic initiatives, ultimately driving business growth and resilience. **Average Rating:** 4.4/5.0 **Total Reviews:** 444 #### How Do G2 Users Rate ServiceNow IT Operations Management? - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10) - **Service Management:** 9.1/10 (Category avg: 8.6/10) - **ITIL Policy Compliance:** 8.9/10 (Category avg: 8.4/10) - **Disaster Recovery:** 8.0/10 (Category avg: 7.6/10) #### Who Is the Company Behind ServiceNow IT Operations Management? - **Seller:** [ServiceNow](https://www.g2.com/sellers/servicenow) - **Company Website:** www.servicenow.com - **Year Founded:** 2004 - **HQ Location:** Santa Clara, CA - **Twitter:** @servicenow 55,548 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8f146dd2da6255ae21db2f89043b268912043fe250660dfee40ba3c0574bb1ba&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F29352%2F&secure%5Burl_type%5D=linkedin_company_website) 35,081 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Information Technology and Services, Financial Services - **Company Size:** 50% Large, 19% Medium #### What Do G2 Reviewers Say About ServiceNow IT Operations Management? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **ease of use** in ServiceNow IT Operations Management, enhancing customer support and case resolution efficiency. - Users value the **visibility** offered by ServiceNow IT Operations Management, enhancing transparency and driving organizational efficiency. - Users value the **enhanced visibility** into infrastructure and applications provided by ServiceNow IT Operations Management. - Users appreciate the **smart automation** of ServiceNow IT Operations Management, enhancing efficiency and control in IT operations. - Users appreciate the **top-notch flexibility** of ServiceNow ITOM, allowing seamless case resolution and documentation management. ##### Cons - Users often struggle with the **steep learning curve** of ServiceNow IT Operations Management, limiting effective utilization and configuration. - Users find the **complexity** of ServiceNow IT Operations Management challenging, particularly during setup and feature exploration. - Users find the **setup complexity** of ServiceNow IT Operations Management challenging, requiring careful planning and skilled administration. - Users note that ServiceNow IT Operations Management has a **high cost** that can burden mid-sized organizations significantly. - Users struggle with the **steep learning curve** of ServiceNow IT Operations Management, finding it complex and time-consuming to master. #### What Are Recent G2 Reviews of ServiceNow IT Operations Management? **["ServiceNow ITOM: Driving Visibility, Automation, and AI-Powered Operations"](https://www.g2.com/survey_responses/servicenow-it-operations-management-review-12961465)** **Rating:** 4.5/5.0 stars _— Shubhangi G._ [Read full review](https://www.g2.com/survey_responses/servicenow-it-operations-management-review-12961465) **["ServiceNow ITOM: Transforming IT Operations with AI‑Driven Intelligence"](https://www.g2.com/survey_responses/servicenow-it-operations-management-review-12955580)** **Rating:** 4.5/5.0 stars _— Ganesh G._ [Read full review](https://www.g2.com/survey_responses/servicenow-it-operations-management-review-12955580) #### What Are G2 Users Discussing About ServiceNow IT Operations Management? - [What is operations ServiceNow?](https://www.g2.com/discussions/what-is-operations-servicenow) - [WHAT IS IT operations management software?](https://www.g2.com/discussions/what-is-it-operations-management-software) - [What are the key IT services provided by ServiceNow?](https://www.g2.com/discussions/what-are-the-key-it-services-provided-by-servicenow) - [Which functions are included in IT Operations Management?](https://www.g2.com/discussions/which-functions-are-included-in-it-operations-management) ### [NinjaOne](https://www.g2.com/products/ninjaone/reviews) NinjaOne is the unified IT operations platform that helps IT teams and managed service providers manage, secure, and support every endpoint from a single cloud-native console. Nearly 40,000 customers across 140+ countries use NinjaOne to replace fragmented point tools with one platform built to scale. The platform brings together the core work of modern IT operations: endpoint management, autonomous patch management, vulnerability management, endpoint and SaaS backup, remote access, and IT service desk. Teams monitor and control Windows, macOS, Linux, mobile, and virtual devices in one place, automate routine work with policy-based automation and human-centered AI, and cut the cost and risk that come from running many disconnected tools. NinjaOne serves internal IT teams and MSPs alike, from lean IT departments to mid-market and large enterprise organizations managing distributed, multi-site environments. Common uses include consolidating IT tooling, automating patching for security and compliance, managing distributed and hybrid workforces, improving endpoint visibility, and strengthening backup and ransomware readiness. NinjaOne has maintained a 98 percent customer satisfaction score for more than five years, backed by free unlimited onboarding and 24/7 support in seven languages. Organizations that move to NinjaOne report replacing four or more separate tools with the single platform. NinjaOne is FedRAMP Moderate Authorized and SOC 2 Type II and Type III compliant, and supports audit-ready compliance evidence across frameworks including CMMC, ISO 27001, and HIPAA. The mission behind the platform is simple: unify IT to simplify work, giving IT teams better tools and employees a great technology experience at work. **Average Rating:** 4.7/5.0 **Total Reviews:** 4,942 #### How Do G2 Users Rate NinjaOne? - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.9/10) - **Service Management:** 8.9/10 (Category avg: 8.6/10) - **ITIL Policy Compliance:** 8.3/10 (Category avg: 8.4/10) - **Disaster Recovery:** 7.8/10 (Category avg: 7.6/10) #### Who Is the Company Behind NinjaOne? - **Seller:** [NinjaOne](https://www.g2.com/sellers/ninjaone) - **Company Website:** www.ninjaone.com - **Year Founded:** 2013 - **HQ Location:** Austin, Texas - **Twitter:** @NinjaOne 3,607 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=088d8f8972aca17db8b553b592039f99dd09562a773c2979f4e191848ab016f2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F6436301%2F&secure%5Burl_type%5D=linkedin_company_website) 2,376 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** IT Manager, Owner - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 47% Medium, 45% Small #### What Do G2 Reviewers Say About NinjaOne? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of NinjaOne, streamlining asset management and automating essential tasks effortlessly. - Users praise the **powerful automation** capabilities of NinjaOne, enhancing efficiency and simplifying device management. - Users appreciate the **easy navigation and dashboard** of NinjaOne, facilitating quick device management and monitoring. - Users praise NinjaOne for its **automated updates and efficient alerts** , significantly simplifying server management and saving time. - Users value the **excellent customer support** from NinjaOne, noting quick access to knowledgeable staff and practical solutions. ##### Cons - Users feel the **missing features** limit functionality, particularly lacking client and customer portal capabilities. - Users find the **search function lacking** , and the interface can confuse end users with unclear icons. - Users find NinjaOne has **limited features** , especially in mobile app functionality and device management options. - Users find that NinjaOne needs **improvement in search functionality** and a better ticketing dashboard for efficiency tracking. - Users report facing **feature issues** with function settings and a lack of adequate role-based controls in NinjaOne. #### What Are Recent G2 Reviews of NinjaOne? **["Impowered Our MSP to Resolve Issues Quickly and Grow Quickly"](https://www.g2.com/survey_responses/ninjaone-review-10168731)** **Rating:** 4.5/5.0 stars _— Robert M._ [Read full review](https://www.g2.com/survey_responses/ninjaone-review-10168731) **["Revolutionalised Our Workflows"](https://www.g2.com/survey_responses/ninjaone-review-8785777)** **Rating:** 5.0/5.0 stars _— Drew B._ [Read full review](https://www.g2.com/survey_responses/ninjaone-review-8785777) #### What Are G2 Users Discussing About NinjaOne? - [What is NinjaOne (formerly NinjaRMM) used for?](https://www.g2.com/discussions/what-is-ninjaone-formerly-ninjarmm-used-for) - 2 comments - [Does Office 365 Backup your data?](https://www.g2.com/discussions/does-office-365-backup-your-data) - 3 comments - [What does Dropsuite Backup?](https://www.g2.com/discussions/what-does-dropsuite-backup) - 1 comment ### [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) ManageEngine Endpoint Central is an all-in-one unified endpoint management and security (UEMS) solution that delivers end-to-end life cycle management and endpoint protection. From automated multi-OS patching and software deployment to asset intelligence and mobile device management, it unifies the core workflows IT teams rely on every day. On the security side, its next-generation antivirus (NGAV) uses behavioral detection, AI, and real-time analytics to detect and stop advanced threats, while built-in attack surface management, browser security, and data loss prevention keep sensitive data protected across office, remote, and frontline endpoints alike. Endpoint Central also prioritizes productivity through digital employee experience (DEX) monitoring, delivering real-time insights into device health, application performance, and endpoint telemetry so IT teams can resolve issues before they impact employees. Recognized as a leader by Gartner®, IDC, and Forrester, Endpoint Central is trusted by over 31, 000 enterprises worldwide and available in both on-premises and SaaS editions. This solution streamlines the complex landscape of endpoint management, empowering IT and security teams to manage more with less, delivering intelligent automation and AI-powered threat mitigation through one unified platform. Business benefits and ROI A commissioned Forrester Total Economic Impact™ study found that organizations deploying Endpoint Central achieved several significant business benefits, including: - 442% return on investment over three years, driven by tool consolidation, automation, and reduced operational overhead. - $4.5 million in total quantified economic benefits (present value), a net present value of $3.7 million, and a payback period of under six months. - 95% reduction in manual patching time, as well as cut licensing and insurance costs through improved security posture and compliance. - Significant reductions in compliance violations and security-related disruptions driven by Endpoint Central’s capability to convert endpoint stability and risk reduction into measurable business outcomes. **Average Rating:** 4.5/5.0 **Total Reviews:** 1,118 #### How Do G2 Users Rate ManageEngine Endpoint Central? - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.9/10) - **Service Management:** 8.2/10 (Category avg: 8.6/10) - **ITIL Policy Compliance:** 8.2/10 (Category avg: 8.4/10) - **Disaster Recovery:** 7.2/10 (Category avg: 7.6/10) #### Who Is the Company Behind ManageEngine Endpoint Central? - **Seller:** [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704) - **Year Founded:** 1996 - **HQ Location:** Austin, TX - **Twitter:** @Zoho 137,880 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9c8e45ddb296c32c6c5597ef9ba945c94562c57624f7bd1dcf1a9e9931f71578&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F38373%2F&secure%5Burl_type%5D=linkedin_company_website) 30,766 employees on LinkedIn® - **Phone:** +1 (888) 900-9646 #### Who Uses This Product? - **Who Uses This:** IT Manager, System Administrator - **Top Industries:** Information Technology and Services, Financial Services - **Company Size:** 64% Medium, 24% Large #### What Do G2 Reviewers Say About ManageEngine Endpoint Central? _AI-generated summary from verified user reviews_ ##### Pros - Users commend the **ease of use** of Endpoint Central, highlighting its friendly interface and seamless integration with existing systems. - Users value the **easy and efficient patch management** system of ManageEngine Endpoint Central, enhancing security and usability. - Users love the **extensive features** of ManageEngine Endpoint Central for efficient endpoint and patch management. - Users find the **software deployment capabilities** of ManageEngine Endpoint Central to be efficient and time-saving for IT management. - Users appreciate the **rich features** of ManageEngine Endpoint Central, making endpoint and security management seamless on one platform. ##### Cons - Users find the **missing reporting functionality** a drawback, limiting effectiveness for managed service providers. - Users face challenges with **feature issues** in Endpoint Central, particularly regarding dynamic groups and unclear deployment remarks. - Users face **patching issues** with ManageEngine Endpoint Central, as it struggles to update software and hardware efficiently. - Users find the **complexity of the interface** overwhelming, with unclear guidance on features and mobile management. - Users note a **steep learning curve** and limited customization, hindering effective use of ManageEngine Endpoint Central. #### What Are Recent G2 Reviews of ManageEngine Endpoint Central? **["Fantastic Product with Great Support"](https://www.g2.com/survey_responses/manageengine-endpoint-central-review-8854133)** **Rating:** 5.0/5.0 stars _— Seth G._ [Read full review](https://www.g2.com/survey_responses/manageengine-endpoint-central-review-8854133) **["Simplifying Enterprise Patch Management with Test-and-Approve Workflows and Automation"](https://www.g2.com/survey_responses/manageengine-endpoint-central-review-13103876)** **Rating:** 4.5/5.0 stars _— Abdallah A._ [Read full review](https://www.g2.com/survey_responses/manageengine-endpoint-central-review-13103876) #### What Are G2 Users Discussing About ManageEngine Endpoint Central? - [What is Zoho ManageEngine Desktop Central?](https://www.g2.com/discussions/what-is-zoho-manageengine-desktop-central) - 3 comments - [What is ManageEngine software?](https://www.g2.com/discussions/manageengine-desktop-central-what-is-manageengine-software) - 1 comment, 1 upvote - [What is ManageEngine desktop?](https://www.g2.com/discussions/what-is-manageengine-desktop) - 1 comment - [What is ManageEngine Desktop Central used for?](https://www.g2.com/discussions/what-is-manageengine-desktop-central-used-for) - 1 comment ### [Atera](https://www.g2.com/it/products/atera/reviews) Atera sta definendo la categoria dell'IT autonomo, dove agenti AI risolvono incidenti tecnici dall'inizio alla fine, senza un tecnico nel processo. La piattaforma di gestione IT nativa AI di Atera consolida RMM, helpdesk, ticketing, reportistica avanzata e automazione, permettendo ai team IT e agli MSP di gestire e proteggere l'infrastruttura, automatizzare compiti e migliorare la qualità del servizio riducendo i tempi di inattività e migliorando gli SLA. L'agente AI autonomo di Atera, Robin, rileva, diagnostica, risolve e verifica gli incidenti agendo direttamente su dispositivi, server, reti e mainframe, risolvendo completamente incidenti di livello 1 e complessi di livello 2. 1) Risoluzione senza attesa. Robin non si limita a suggerire o assistere, agisce e risolve, da solo, istantaneamente. 2) Copertura sempre attiva, giorno e notte. Robin estende la portata del tuo team 24 ore su 24, risolvendo problemi alle 2 del mattino con la stessa affidabilità delle 2 del pomeriggio, così il tuo team non è l'unica linea di difesa quando si tratta di combattere i tempi di inattività. 3) Un tecnico IT personale per ogni dipendente. Un agente AI intelligente e consapevole del contesto che comprende il tuo ambiente, si adatta a ogni utente e risponde istantaneamente. Costruito su un'architettura brevettata, Robin opera come un sistema di azione all'interno del tuo ambiente aziendale esistente, aderendo ai più alti standard di sicurezza e conformità di livello aziendale. È governato da guide configurabili, un tracciato completo di audit e flussi di lavoro di approvazione, quindi l'autonomia non viene mai a scapito del controllo. Più di 13.000 organizzazioni in oltre 120 paesi si affidano ad Atera per mantenere il loro personale operativo, senza interruzioni. Scopri come Atera può aiutarti a raggiungere un'efficienza organizzativa senza pari su www.atera.com. **Average Rating:** 4.6/5.0 **Total Reviews:** 1,223 #### How Do G2 Users Rate Atera? - **Ritiene che the product sia stato un valido partner commerciale?:** 9.2/10 (Category avg: 8.9/10) - **Gestione dei Servizi:** 8.3/10 (Category avg: 8.6/10) - **Conformità alla Politica ITIL:** 8.1/10 (Category avg: 8.4/10) - **Recupero di emergenza:** 7.4/10 (Category avg: 7.6/10) #### Who Is the Company Behind Atera? - **Venditore:** [Atera](https://www.g2.com/it/sellers/atera) - **Sito web dell'azienda:** www.atera.com - **Anno di Fondazione:** 2011 - **Sede centrale:** Tel Aviv - **Twitter:** @AteraCloud 1,675 follower su Twitter - **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d38cf3be9c748c5d823f0616da1e9a35094eec1b19735765c7c4c229a7d79702&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F98739%2F&secure%5Burl_type%5D=linkedin_company_website) 416 dipendenti su LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, IT Manager - **Top Industries:** Tecnologia dell'informazione e servizi, Sicurezza informatica e di rete - **Company Size:** 55% Small, 31% Medium #### What Do G2 Reviewers Say About Atera? _AI-generated summary from verified user reviews_ ##### Pros - Gli utenti trovano Atera incredibilmente **facile da usare** , semplificando la gestione delle workstation e dei server in un unico posto. - Gli utenti apprezzano i **potenti strumenti di automazione** di Atera, che consentono una gestione efficiente delle workstation e dei server tramite script e accesso remoto. - Gli utenti apprezzano il **cruscotto tutto-in-uno** di Atera, che semplifica il loro flusso di lavoro e migliora drasticamente la produttività. - Gli utenti apprezzano l' **efficienza** di Atera, notando che la sua automazione e facilità d'uso semplificano la gestione dei loro dispositivi. - Gli utenti apprezzano il **monitoraggio proattivo** di Atera, migliorando l'efficienza con un dashboard tutto-in-uno senza soluzione di continuità per un flusso di lavoro migliore. ##### Cons - Gli utenti notano **funzionalità mancanti** come le liste di controllo e un contesto di avviso insufficiente, complicando la loro esperienza complessiva con Atera. - Gli utenti trovano le **funzionalità limitate** di Atera restrittive, specialmente nell'app mobile e nelle opzioni di fatturazione. - Gli utenti segnalano che **è necessario un miglioramento** nei cambiamenti dell'interfaccia di Atera e nell'affidabilità dell'accesso remoto, influenzando i flussi di lavoro. - Gli utenti notano che **i tempi di caricamento dei report e la personalizzazione limitata** possono ostacolare l'efficienza e l'usabilità all'interno di Atera. - Gli utenti evidenziano **problemi di funzionalità** con Atera, inclusi incrementi di fatturazione scomodi e cambiamenti dell'interfaccia che disturbano. #### What Are Recent G2 Reviews of Atera? **["Monitoraggio stabile, pulito e facile con AI integrata"](https://www.g2.com/it/survey_responses/atera-review-13213152)** **Rating:** 4.5/5.0 stars _— Dieter S._ [Read full review](https://www.g2.com/it/survey_responses/atera-review-13213152) **["Un modo pratico per coordinare tecnici, utenti e lavori infrastrutturali"](https://www.g2.com/it/survey_responses/atera-review-13121276)** **Rating:** 4.5/5.0 stars _— Alamgir H._ [Read full review](https://www.g2.com/it/survey_responses/atera-review-13121276) #### What Are G2 Users Discussing About Atera? - [A cosa serve Atera?](https://www.g2.com/it/discussions/what-is-atera-used-for) - 1 comment - [Qual è il miglior strumento RMM?](https://www.g2.com/it/discussions/what-is-the-best-rmm-tool) - 1 comment - [Atera è sicuro?](https://www.g2.com/it/discussions/is-atera-safe) - 2 comments - [Che cos'è atera RMM?](https://www.g2.com/it/discussions/what-is-atera-rmm) - 1 comment - [Che cos'è il software Atera?](https://www.g2.com/it/discussions/what-is-atera-software) - 1 comment ### [AWS Systems Manager](https://www.g2.com/products/aws-systems-manager/reviews) AWS Systems Manager gives you visibility and control of your infrastructure on AWS. Systems Manager provides a user interface so you can view operational data from multiple AWS services and allows you to automate operational tasks across your AWS resources. **Average Rating:** 4.5/5.0 **Total Reviews:** 25 #### How Do G2 Users Rate AWS Systems Manager? - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10) - **Service Management:** 9.0/10 (Category avg: 8.6/10) - **ITIL Policy Compliance:** 9.0/10 (Category avg: 8.4/10) - **Disaster Recovery:** 8.8/10 (Category avg: 7.6/10) #### Who Is the Company Behind AWS Systems Manager? - **Seller:** [Amazon Web Services (AWS)](https://www.g2.com/sellers/amazon-web-services-aws-3e93cc28-2e9b-4961-b258-c6ce0feec7dd) - **Year Founded:** 2006 - **HQ Location:** Seattle, WA - **Twitter:** @awscloud 2,232,483 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=072881eee28a2afe24f8d1bda9f20e3e146b9fb4b214f216411ce2ed6898b31e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Famazon-web-services%2F&secure%5Burl_type%5D=linkedin_company_website) 147,094 employees on LinkedIn® - **Ownership:** NASDAQ: AMZN #### Who Uses This Product? - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 42% Large, 31% Medium #### What Do G2 Reviewers Say About AWS Systems Manager? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **automation features** of AWS Systems Manager, enhancing security and compliance through efficient patch management. - Users appreciate the **robust customer support** for AWS Systems Manager, with easy access to documentation and community help. - Users find the **ease of use** in AWS Systems Manager beneficial for managing security and compliance effectively. - Users value the **easy integrations** of AWS Systems Manager, enhancing security and compliance effortlessly across services. - Users find **implementation easy** with AWS Systems Manager, benefiting from straightforward integration and excellent support resources. ##### Cons - Users find the **complexity of identifying sensitive information** using AWS Systems Manager to be a significant challenge. - Users find **learning difficulties** with identifying PII in images or PDFs using AWS Systems Manager, complicating compliance efforts. #### What Are Recent G2 Reviews of AWS Systems Manager? **["Secure and Simple Configuration & Secrets Management for AWS Applications"](https://www.g2.com/survey_responses/aws-systems-manager-review-13126095)** **Rating:** 5.0/5.0 stars _— Atharva P._ [Read full review](https://www.g2.com/survey_responses/aws-systems-manager-review-13126095) **["Centralized AWS Management Made Easy with Session Manager and Patch Automation"](https://www.g2.com/survey_responses/aws-systems-manager-review-13164375)** **Rating:** 5.0/5.0 stars _— ganapathy n._ [Read full review](https://www.g2.com/survey_responses/aws-systems-manager-review-13164375) #### What Are G2 Users Discussing About AWS Systems Manager? - [What is AWS Systems Manager used for?](https://www.g2.com/discussions/what-is-aws-systems-manager-used-for) ### [OpManager Nexus](https://www.g2.com/products/opmanager-nexus/reviews) OpManager Nexus is a full-stack observability platform that helps IT teams monitor and manage their entire infrastructure, including networks, servers, applications, databases, and websites, from a single console. Designed for mid-size to large organizations managing hybrid and on-premises environments, OpManager Nexus provides deep visibility across every layer of the IT stack. IT teams gain a consolidated view of their infrastructure, eliminating the need for multiple disconnected monitoring tools and reducing the operational overhead that comes with managing them. This unified approach enables faster decision-making and helps organizations maintain service reliability across complex, distributed environments where downtime can have a direct impact on business continuity. OpManager Nexus includes AIOps capabilities that go beyond traditional monitoring. Agentic AI and generative AI integrations automate routine diagnostics and accelerate issue resolution, while smart event correlation identifies relationships between alerts across the stack. Together, these capabilities help IT teams detect issues early, cut through alert noise, and resolve problems before they impact end users or broader business operations. For IT teams dealing with high volumes of events across large environments, this level of automation significantly reduces the time spent on manual troubleshooting. On the deployment front, OpManager Nexus supports both on-premises installation and cloud access (powered by Site24x7) through ManageEngine's private datacenters. Organizations can choose the model that aligns with their infrastructure strategy, security policies, and compliance requirements, without compromising on monitoring depth or platform capability. As part of the ManageEngine ecosystem, OpManager Nexus integrates natively with ITSM, analytics, and security tools, giving IT teams the full operational context needed to manage infrastructure performance and respond to incidents end to end. **Average Rating:** 4.6/5.0 **Total Reviews:** 223 #### How Do G2 Users Rate OpManager Nexus? - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.9/10) - **Service Management:** 10.0/10 (Category avg: 8.6/10) - **ITIL Policy Compliance:** 10.0/10 (Category avg: 8.4/10) #### Who Is the Company Behind OpManager Nexus? - **Seller:** [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704) - **Company Website:** www.zoho.com - **Year Founded:** 1996 - **HQ Location:** Austin, TX - **Twitter:** @Zoho 137,880 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9c8e45ddb296c32c6c5597ef9ba945c94562c57624f7bd1dcf1a9e9931f71578&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F38373%2F&secure%5Burl_type%5D=linkedin_company_website) 30,766 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** IT Manager, Network Administrator - **Top Industries:** Information Technology and Services, Financial Services - **Company Size:** 54% Medium, 32% Large #### What Do G2 Reviewers Say About OpManager Nexus? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **monitoring capabilities** of OpManager Nexus, praising its ease of use and effective real-time alerting. - Users value the **real-time monitoring** of OpManager Nexus, enhancing issue resolution and maintaining system efficiency. - Users appreciate the **ease of use** of OpManager Nexus, which simplifies monitoring and management of critical systems. - Users value the **intuitive user interface** of OpManager Nexus, enhancing their monitoring experience with easy navigation and alerts. - Users value the **comprehensive monitoring** capabilities of OpManager Nexus for enhanced server and network management. ##### Cons - Users find that the **complexity of setup** for OpManager Nexus can lead to difficulties in management and notifications. - Users find the **complex configuration** of OpManager challenging, especially during initial setup and management of alerts. - Users find the **complex setup** of OpManager Nexus challenging, especially during the initial onboarding process. - Users note **missing features** in OpManager Nexus, with some advanced options locked behind higher editions, limiting functionality. - Users find the **difficult configuration** of OpManager challenging, often leading to excessive alerts without proper adjustments. #### What Are Recent G2 Reviews of OpManager Nexus? **["Clear Dashboards and Proactive Alerts for Full Infrastructure Visibility"](https://www.g2.com/survey_responses/opmanager-nexus-review-13121842)** **Rating:** 4.5/5.0 stars _— Tarun A._ [Read full review](https://www.g2.com/survey_responses/opmanager-nexus-review-13121842) **["Centralized NOC Dashboards and Real-Time Monitoring Made Simple"](https://www.g2.com/survey_responses/opmanager-nexus-review-13134137)** **Rating:** 5.0/5.0 stars _— Francesco T._ [Read full review](https://www.g2.com/survey_responses/opmanager-nexus-review-13134137) #### What Are G2 Users Discussing About OpManager Nexus? - [What is ManageEngine OpManager used for?](https://www.g2.com/discussions/what-is-manageengine-opmanager-used-for) - [How do I upgrade ManageEngine OpManager?](https://www.g2.com/discussions/how-do-i-upgrade-manageengine-opmanager) - 1 comment, 3 upvotes - [What is ManageEngine software?](https://www.g2.com/discussions/manageengine-opmanager-what-is-manageengine-software) - 1 comment - [How do you use OpManager tools?](https://www.g2.com/discussions/how-do-you-use-opmanager-tools) - 1 comment - [What is the use of OpManager?](https://www.g2.com/discussions/what-is-the-use-of-opmanager) ### [Amazon EC2 Systems Manager](https://www.g2.com/products/amazon-ec2-systems-manager/reviews) Amazon EC2 Systems Manager is a management service designed to help users automatically collect software inventory, apply OS patches, create system images, and configure Windows and Linux operating systems. **Average Rating:** 4.4/5.0 **Total Reviews:** 108 #### How Do G2 Users Rate Amazon EC2 Systems Manager? - **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 8.9/10) - **Service Management:** 8.7/10 (Category avg: 8.6/10) - **ITIL Policy Compliance:** 8.4/10 (Category avg: 8.4/10) - **Disaster Recovery:** 8.1/10 (Category avg: 7.6/10) #### Who Is the Company Behind Amazon EC2 Systems Manager? - **Seller:** [Amazon Web Services (AWS)](https://www.g2.com/sellers/amazon-web-services-aws-3e93cc28-2e9b-4961-b258-c6ce0feec7dd) - **Year Founded:** 2006 - **HQ Location:** Seattle, WA - **Twitter:** @awscloud 2,232,483 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=072881eee28a2afe24f8d1bda9f20e3e146b9fb4b214f216411ce2ed6898b31e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Famazon-web-services%2F&secure%5Burl_type%5D=linkedin_company_website) 147,094 employees on LinkedIn® - **Ownership:** NASDAQ: AMZN #### Who Uses This Product? - **Who Uses This:** Software Engineer - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 58% Large, 30% Medium #### What Are Recent G2 Reviews of Amazon EC2 Systems Manager? **["Centralized EC2 Management with Secure, SSH-Free Access via Session Manager"](https://www.g2.com/survey_responses/amazon-ec2-systems-manager-review-12934205)** **Rating:** 5.0/5.0 stars _— Atharva P._ [Read full review](https://www.g2.com/survey_responses/amazon-ec2-systems-manager-review-12934205) **["The best place to monitor all the EC2 instances : EC2 Systems Manager"](https://www.g2.com/survey_responses/amazon-ec2-systems-manager-review-8942363)** **Rating:** 4.5/5.0 stars _— Deep N._ [Read full review](https://www.g2.com/survey_responses/amazon-ec2-systems-manager-review-8942363) #### What Are G2 Users Discussing About Amazon EC2 Systems Manager? - [What is Amazon EC2 Systems Manager used for?](https://www.g2.com/discussions/what-is-amazon-ec2-systems-manager-used-for) - 1 comment, 1 upvote - [How do I use AWS system manager?](https://www.g2.com/discussions/how-do-i-use-aws-system-manager) - [What are the features of the Amazon ec2 service?](https://www.g2.com/discussions/what-are-the-features-of-the-amazon-ec2-service) - [What is ec2 systems manager?](https://www.g2.com/discussions/what-is-ec2-systems-manager) - [What does AWS systems manager do?](https://www.g2.com/discussions/what-does-aws-systems-manager-do) ### [TeamViewer](https://www.g2.com/products/teamviewer/reviews) TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficiency and achieve their business goals by digitally transforming their processes. We offer a selection of bespoke solutions: TeamViewer Tensor, our enterprise remote connectivity solution, enables businesses to connect, manage, and protect computers, mobile devices, and embedded platforms – on site and around the globe. TeamViewer Remote, our remote access and support solution, enables secure access to devices for remote support in small and medium-sized businesses. A free version of TeamViewer Remote is available for personal use. TeamViewer is actively working to shape the digital revolution by innovating in the fields of augmented reality (AR) and the Internet of Things (IoT). Our AR platform, Frontline, brings digital technology onto the shop floor with industrial AR solutions designed to optimize manual processes. Strategic partnerships and software integrations with other industry leaders such as SAP, Google, and Microsoft let us provide our customers with a seamless experience, regardless of their device or operating system. Since TeamViewer was founded in Göppingen, Germany, in 2005, our solutions have been installed on more than 2.5 billion devices worldwide. For more information, visit www.teamviewer.com. **Average Rating:** 4.5/5.0 **Total Reviews:** 4,033 #### How Do G2 Users Rate TeamViewer? - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.9/10) - **Service Management:** 9.7/10 (Category avg: 8.6/10) - **ITIL Policy Compliance:** 9.1/10 (Category avg: 8.4/10) - **Disaster Recovery:** 9.2/10 (Category avg: 7.6/10) #### Who Is the Company Behind TeamViewer? - **Seller:** [TeamViewer](https://www.g2.com/sellers/teamviewer) - **Company Website:** www.teamviewer.com - **Year Founded:** 2005 - **HQ Location:** Goppingen - **Twitter:** @TeamViewer 48,070 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=19ecae1c1749b1b5b63060d84138c5e550a373f67a37dee81701b6d78c4fc845&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3479536%2F&secure%5Burl_type%5D=linkedin_company_website) 2,769 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Software Engineer, IT Manager - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 41% Small, 34% Medium #### What Do G2 Reviewers Say About TeamViewer? _AI-generated summary from verified user reviews_ ##### Pros - Users enjoy the **ease of use** of TeamViewer, appreciating its flexible interface and accessible features for collaboration. - Users appreciate the **ease of use** and reliable connections TeamViewer offers, making remote access seamless and effective. - Users value the **ease of use** of TeamViewer for reliable remote access and seamless technical support. - Users appreciate the **easy access** of TeamViewer, enabling seamless control and support across all devices. - Users find TeamViewer's **remote access capabilities** invaluable for virtual meetings and seamless collaboration without platform limitations. ##### Cons - Users often face **connection issues** with TeamViewer, leading to frustrations in maintaining stable connections during use. - Users experience **connectivity issues** with TeamViewer, leading to difficulties during connections and affecting performance. - Users find TeamViewer's pricing to be **quite steep** , especially when considered against its competitors' offerings. - Users often experience **slow performance** during screenshare, particularly with weak internet connections affecting usability. - Users find **remote access issues** with TeamViewer frustrating, often struggling with connectivity and confusing control panels. #### What Are Recent G2 Reviews of TeamViewer? **["Essential for remote support, but with an initial learning curve"](https://www.g2.com/survey_responses/teamviewer-review-13188681)** **Rating:** 5.0/5.0 stars _— Bruno B._ [Read full review](https://www.g2.com/survey_responses/teamviewer-review-13188681) **["Easy use of remote support at an affordable price"](https://www.g2.com/survey_responses/teamviewer-review-13208877)** **Rating:** 5.0/5.0 stars _— Héctor G._ [Read full review](https://www.g2.com/survey_responses/teamviewer-review-13208877) #### What Are G2 Users Discussing About TeamViewer? - [What are the unique benefits of using TeamViewer Remote for remote access and support?](https://www.g2.com/discussions/what-are-the-unique-benefits-of-using-teamviewer-remote-for-remote-access-and-support) - 2 comments, 1 upvote - [How is TeamViewer Remote being used to enhance operational efficiency and user experience in its specific field?](https://www.g2.com/discussions/how-is-teamviewer-remote-being-used-to-enhance-operational-efficiency-and-user-experience-in-its-specific-field) - 1 comment - [What is TeamViewer used for?](https://www.g2.com/discussions/what-is-teamviewer-used-for) - 2 comments - [Do hackers use TeamViewer?](https://www.g2.com/discussions/teamviewer-do-hackers-use-teamviewer) - 2 comments - [What is TeamViewer tensor?](https://www.g2.com/discussions/teamviewer-engage-what-is-teamviewer-tensor) ### [Red Hat Ansible Automation Platform](https://www.g2.com/products/red-hat-ansible-automation-platform/reviews) Red Hat® Ansible® Automation Platform is Red Hat's primary enterprise automation product offering., it includes all of the tooling needed for building, deploying, and managing end-to-end automation at scale. Ansible Automation Platform makes it possible for users across an organization to share, vet, and manage automation content by means of a simple, powerful, and agentless technical implementation. IT managers can provide guidelines on how automation is applied to individual teams. Meanwhile, automation creators retain the freedom to write tasks that use existing knowledge, without the operational overhead of conforming to complex tools and frameworks. It is a more secure and stable foundation for deploying end-to-end automation solutions, from hybrid cloud to the edge. Ansible Automation Platform uses an open source development model of the Ansible project to create an experience tailored to enterprise automation. This open development model connects the engineers behind Ansible Automation Platform to more than a dozen open source Ansible projects in the community. As members work together to identify and elevate the best ideas, Red Hat supports them by contributing to the code and creating products from upstream projects. View more at https://www.ansible.com/compare Ansible Automation Platform simplifies packaging and distribution while providing tested and trusted interoperability between all the components. Combined with an 18-month support life cycle, Ansible Automation Platform takes the complexity, uncertainty, and guesswork out of using upstream open source tools. With a Red Hat subscription, you get certified and validated automation content from our robust partner ecosystem; added security, reporting, and analytics; and life cycle technical support from Red Hat and Red Hat’s technology partners to scale automation across your organization. And you’ll get expert knowledge gained from our success with thousands of customers. **Average Rating:** 4.6/5.0 **Total Reviews:** 369 #### How Do G2 Users Rate Red Hat Ansible Automation Platform? - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10) - **Service Management:** 8.6/10 (Category avg: 8.6/10) - **ITIL Policy Compliance:** 6.3/10 (Category avg: 8.4/10) - **Disaster Recovery:** 6.8/10 (Category avg: 7.6/10) #### Who Is the Company Behind Red Hat Ansible Automation Platform? - **Seller:** [Red Hat](https://www.g2.com/sellers/red-hat) - **Year Founded:** 1993 - **HQ Location:** Raleigh, NC - **Twitter:** @RedHat 300,769 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4e0d3729ea76bc2ca4cd8f1f390777549ab9f3d824d6dd01fe584e175b43fe7a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3545%2F&secure%5Burl_type%5D=linkedin_company_website) 19,413 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** DevOps Engineer, Software Engineer - **Top Industries:** Information Technology and Services, Financial Services - **Company Size:** 48% Large, 36% Medium #### What Do G2 Reviewers Say About Red Hat Ansible Automation Platform? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **automation efficiency** of Red Hat Ansible Automation Platform, simplifying task execution without human intervention. - Users value the **automation efficiency** of Red Hat Ansible Automation Platform, streamlining tasks without human intervention. - Users value the **easy integrations** of Red Hat Ansible Automation Platform, streamlining their automation processes efficiently. - Users value the **task automation** capabilities of Red Hat Ansible, enabling efficient, hands-free operations for repeatable tasks. - Users appreciate the **ease of use** of Red Hat Ansible Automation Platform, enabling efficient multitasking and streamlined operations. ##### Cons - Users face a **steep learning curve** with Ansible, requiring a shift from traditional methods and challenging installations. - Users find the **learning difficulty** of the Red Hat Ansible Automation Platform due to its complexity and daunting environment. - Users find the **complexity of the environment** and licensing challenging, making management and scaling difficult. - Users find the **complex setup** of Red Hat Ansible Automation Platform challenging, particularly when managing dependencies in isolated environments. - Users find **automation issues** with Ansible Automation Platform, citing bugs and limited export functionality as concerns. #### What Are Recent G2 Reviews of Red Hat Ansible Automation Platform? **["Efficient Automation with Some Learning Curves"](https://www.g2.com/survey_responses/red-hat-ansible-automation-platform-review-12646247)** **Rating:** 4.0/5.0 stars _— Jairo R._ [Read full review](https://www.g2.com/survey_responses/red-hat-ansible-automation-platform-review-12646247) **["Consistent, Scalable Automation That Boosts Stability and Efficiency"](https://www.g2.com/survey_responses/red-hat-ansible-automation-platform-review-12121846)** **Rating:** 5.0/5.0 stars _— Prasanth K._ [Read full review](https://www.g2.com/survey_responses/red-hat-ansible-automation-platform-review-12121846) #### What Are G2 Users Discussing About Red Hat Ansible Automation Platform? - [What is Red Hat Ansible Automation Platform used for?](https://www.g2.com/discussions/what-is-red-hat-ansible-automation-platform-used-for) - 1 comment - [Is Red Hat Ansible free?](https://www.g2.com/discussions/is-red-hat-ansible-free) - [What should I automate with Ansible?](https://www.g2.com/discussions/what-should-i-automate-with-ansible) - [What are the three main components in Red Hat Ansible automation platform?](https://www.g2.com/discussions/what-are-the-three-main-components-in-red-hat-ansible-automation-platform) - [What is Red Hat Ansible automation platform?](https://www.g2.com/discussions/what-is-red-hat-ansible-automation-platform) ### [AWS Management Console](https://www.g2.com/products/aws-management-console/reviews) The AWS Management Console is a web-based interface that provides centralized access to a vast array of Amazon Web Services (AWS). It enables users to manage and monitor their cloud resources efficiently, offering tools to configure, deploy, and oversee applications across AWS's global infrastructure. With its intuitive design, the console simplifies cloud management tasks, making it accessible for both beginners and experienced users. Key Features and Functionality: - Unified Dashboard: Access and manage over 200 AWS services from a single location, streamlining operations and reducing the need to switch between multiple platforms. - Customization: Tailor the Console Home with widgets such as Recently Visited, AWS Health, and Cost and Usage, allowing users to focus on the information most relevant to their needs. - Resource Management: Easily create, configure, and monitor AWS resources like EC2 instances, S3 buckets, and RDS databases, facilitating efficient resource allocation and oversight. - Billing and Cost Management: Monitor usage patterns and manage expenses with integrated billing tools, providing transparency and control over cloud expenditures. - Security and Compliance: Utilize AWS Identity and Access Management (IAM) to control user permissions and ensure secure access to resources, enhancing the overall security posture. - Mobile Access: Manage AWS resources on-the-go with the AWS Console Mobile Application, offering flexibility and continuous oversight of cloud operations. Primary Value and Solutions Provided: The AWS Management Console addresses the complexity of cloud resource management by offering a centralized, user-friendly platform. It empowers users to efficiently oversee their cloud infrastructure, optimize performance, and control costs. By integrating various AWS services into a cohesive interface, the console enhances productivity, accelerates deployment times, and ensures that users can effectively manage their cloud environments without the need for extensive technical expertise. **Average Rating:** 4.5/5.0 **Total Reviews:** 46 #### How Do G2 Users Rate AWS Management Console? - **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 8.9/10) - **Service Management:** 8.5/10 (Category avg: 8.6/10) - **ITIL Policy Compliance:** 8.9/10 (Category avg: 8.4/10) - **Disaster Recovery:** 8.6/10 (Category avg: 7.6/10) #### Who Is the Company Behind AWS Management Console? - **Seller:** [Amazon Web Services (AWS)](https://www.g2.com/sellers/amazon-web-services-aws-3e93cc28-2e9b-4961-b258-c6ce0feec7dd) - **Year Founded:** 2006 - **HQ Location:** Seattle, WA - **Twitter:** @awscloud 2,232,483 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=072881eee28a2afe24f8d1bda9f20e3e146b9fb4b214f216411ce2ed6898b31e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Famazon-web-services%2F&secure%5Burl_type%5D=linkedin_company_website) 147,094 employees on LinkedIn® - **Ownership:** NASDAQ: AMZN #### Who Uses This Product? - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 45% Small, 28% Large #### What Do G2 Reviewers Say About AWS Management Console? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **centralized management** of AWS services, facilitating efficiency and reducing context switching across accounts. - Users appreciate the **unified web interface** of AWS Management Console for streamlined access and enhanced productivity. - Users value the **customizable home page** that optimizes their AWS experience with tailored widgets and organization. - Users appreciate the **ease of use** of AWS Management Console, benefiting from a streamlined, intuitive interface for managing resources. - Users appreciate the **unified web interface and customizable dashboard** , enhancing efficiency and accessibility for AWS services. #### What Are Recent G2 Reviews of AWS Management Console? **["Centralized, Searchable Hub for Managing Virtually Every AWS Service"](https://www.g2.com/survey_responses/aws-management-console-review-12934121)** **Rating:** 5.0/5.0 stars _— Atharva P._ [Read full review](https://www.g2.com/survey_responses/aws-management-console-review-12934121) **["The core console/dashboard for AWS ecosystem"](https://www.g2.com/survey_responses/aws-management-console-review-11618581)** **Rating:** 5.0/5.0 stars _— Luca P._ [Read full review](https://www.g2.com/survey_responses/aws-management-console-review-11618581) #### What Are G2 Users Discussing About AWS Management Console? - [What is AWS Management Console used for?](https://www.g2.com/discussions/what-is-aws-management-console-used-for) - [How long will your session with the AWS Management Console remain active?](https://www.g2.com/discussions/how-long-will-your-session-with-the-aws-management-console-remain-active) - [Is ie 10.8 supported on AWS Management Console?](https://www.g2.com/discussions/is-ie-10-8-supported-on-aws-management-console) - [How do I use AWS Management Console?](https://www.g2.com/discussions/how-do-i-use-aws-management-console) - [What is the management console in AWS?](https://www.g2.com/discussions/what-is-the-management-console-in-aws) ### [SymphonyAI IT Service Management](https://www.g2.com/products/symphonyai-it-service-management/reviews) SymphonyAI IT Service Management offers an enterprise-class solution that delivers measurable business outcomes leveraging automation, predictive, and generative AI. Customers have been able to automate 60% of service requests, achieve a 50% faster resolution, and realize a 30% savings on hardware and software costs using our ITSM platform. We are recognized as a Gartner Customers’ Choice, featured as a leader and significant player in many leading analyst reports. Leading global companies like KPMG, Toyota, Trelix, Ameritas, Hershey’s, Smart & Final, are SymphonyAI customers. SymphonyAI ITSM can generate significant cost savings and a faster time to value compared to any leading players in the market. **Average Rating:** 4.6/5.0 **Total Reviews:** 66 #### How Do G2 Users Rate SymphonyAI IT Service Management? - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.9/10) - **Service Management:** 8.7/10 (Category avg: 8.6/10) - **ITIL Policy Compliance:** 8.8/10 (Category avg: 8.4/10) - **Disaster Recovery:** 6.7/10 (Category avg: 7.6/10) #### Who Is the Company Behind SymphonyAI IT Service Management? - **Seller:** [SymphonyAI](https://www.g2.com/sellers/symphonyai-cf01fc99-7338-420c-9ae6-2c2a4552d056) - **Year Founded:** 2017 - **HQ Location:** Palo Alto, California - **Twitter:** @SymphonySummit 470 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=39fa2cf17e2234d6aba86e0c18128a50167d80d8c2801b1a0f9efab806506b2a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsymphonyai%2F&secure%5Burl_type%5D=linkedin_company_website) 2,086 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Information Technology and Services, Automotive - **Company Size:** 68% Large, 32% Medium #### What Do G2 Reviewers Say About SymphonyAI IT Service Management? _AI-generated summary from verified user reviews_ ##### Pros - Users praise the **automation of service requests** , enhancing efficiency and streamlining the onboarding process for organizations. - Users love the **automation efficiency** in SymphonyAI, especially for seamlessly converting emails into service requests. - Users praise the **ease of configuration** for service requests, highlighting the seamless automation and manual creation options. - Users value the **customizability** of SymphonyAI, allowing easy configuration and automation of service requests via email. - Users find SymphonyAI IT Service Management extremely **easy to use** with intuitive configuration and seamless email integration. ##### Cons - Users find the **complex configuration** challenging and seek more streamlined back-end setup options. - Users find the **back end configurations too complex** , leading to challenges in usability and overall integration. - Users find the **complex setup** of SymphonyAI IT Service Management challenging, requiring simplification for better usability. - Users find the **expensive subscription model** challenging for mid to large organizations, limiting accessibility and flexibility. - Users face **filtering issues** with SymphonyAI IT Service Management, particularly in excluding specific email addresses. #### What Are Recent G2 Reviews of SymphonyAI IT Service Management? **["Good ITSM Tool to manage incident and SRs"](https://www.g2.com/survey_responses/symphonyai-it-service-management-review-11011556)** **Rating:** 4.5/5.0 stars _— Deepak M._ [Read full review](https://www.g2.com/survey_responses/symphonyai-it-service-management-review-11011556) **["Great product to use and helps to resolve IT tickets faster"](https://www.g2.com/survey_responses/symphonyai-it-service-management-review-1078494)** **Rating:** 5.0/5.0 stars _— Verified User in Automotive_ [Read full review](https://www.g2.com/survey_responses/symphonyai-it-service-management-review-1078494) #### What Are G2 Users Discussing About SymphonyAI IT Service Management? - [What is ITSM system?](https://www.g2.com/discussions/what-is-itsm-system) - [What is Summit Asset agent?](https://www.g2.com/discussions/what-is-summit-asset-agent) - [What is SummitAI?](https://www.g2.com/discussions/what-is-summitai) - [What is symphony Summit tool?](https://www.g2.com/discussions/what-is-symphony-summit-tool) ### [Tines](https://www.g2.com/products/tines/reviews) Tines is the intelligent workflow platform trusted by the world's most advanced organizations. Companies like Coinbase, Databricks, Mars, Reddit, and SAP use Tines to power their most important workflows. With Tines, they’ve built a secure, flexible foundation to operationalize AI agents and intelligent workflows, unlocking productivity, moving faster, and future-proofing how work gets done. You can start building right away, by signing up for our always-free Community Edition and importing one of our pre-built workflows from the library. **Average Rating:** 4.7/5.0 **Total Reviews:** 399 #### How Do G2 Users Rate Tines? - **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 8.9/10) - **Service Management:** 9.2/10 (Category avg: 8.6/10) - **Disaster Recovery:** 8.3/10 (Category avg: 7.6/10) #### Who Is the Company Behind Tines? - **Seller:** [Tines](https://www.g2.com/sellers/tines) - **Company Website:** www.tines.com - **Year Founded:** 2018 - **HQ Location:** Dublin, IE - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4fc971f982798d83e47683f1503ab5657fee83ad46901a0ba9319f85a0d8adbf&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftines-io%2F&secure%5Burl_type%5D=linkedin_company_website) 568 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Security Engineer, Software Engineer - **Top Industries:** Computer & Network Security, Information Technology and Services - **Company Size:** 38% Medium, 35% Large #### What Do G2 Reviewers Say About Tines? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of Tines, enabling efficient automation without requiring extensive technical knowledge. - Users find Tines makes **automation effortless** , enabling easy task handling without requiring coding skills. - Users praise Tines for their **exceptional customer support** , providing fast, friendly, and effective assistance anytime it’s needed. - Users value the **easy integrations** of Tines, enabling quick and effective automation without coding skills. - Users praise Tines for its **seamless integrations** and robust support, enabling efficient workflow automation with ease. ##### Cons - Users find Tines lacks essential features, notably a robust **IDE and code review capabilities** , affecting workflow efficiency. - Users experience a **steep learning curve** with Tines, requiring deep understanding for effective automation and customization. - Users find the **lack of advanced features** in Tines hampers their ability to create complex workflows effectively. - Users find Tines **expensive** , particularly for smaller teams, due to its rigid pricing model and limited ticketing features. - Users find the **learning curve and complexity** challenging, making it hard to fully utilize Tines' capabilities. #### What Are Recent G2 Reviews of Tines? **["Powerful No-Code Automation with a Flexible, Secure Visual Interface."](https://www.g2.com/survey_responses/tines-review-13218331)** **Rating:** 4.5/5.0 stars _— Anil B._ [Read full review](https://www.g2.com/survey_responses/tines-review-13218331) **["Intuitive No-Code Automation with Strong AI and Integrations"](https://www.g2.com/survey_responses/tines-review-13208088)** **Rating:** 4.5/5.0 stars _— Harsh C._ [Read full review](https://www.g2.com/survey_responses/tines-review-13208088) #### What Are G2 Users Discussing About Tines? - [How do you use Tines?](https://www.g2.com/discussions/how-do-you-use-tines) - [Is tines a soar?](https://www.g2.com/discussions/is-tines-a-soar) - 1 comment - [What does Tines do?](https://www.g2.com/discussions/what-does-tines-do) - 1 comment - [What is Tines automation?](https://www.g2.com/discussions/what-is-tines-automation) - 2 comments ### [Freshservice](https://www.g2.com/products/freshservice/reviews) Freshservice by Freshworks is an AI-powered ServiceOps platform built for modern enterprises that need to move fast without sacrificing control. By unifying ITSM, ITOM, IT asset management, and enterprise service management on a single platform with a shared data layer, Freshservice eliminates the tool sprawl and visibility gaps that slow teams down - creating one source of truth across services, assets, and infrastructure. IT teams get full visibility into their environment: automated discovery, a robust CMDB for impact analysis and root cause resolution, and streamlined incident, problem, change, and major incident management. Beyond IT, Freshservice extends seamlessly to HR, finance, and facilities - giving every business team the same consistent, efficient service experience without the complexity of separate tools. Freshservice comes with a natively embedded AI layer called Freddy AI, that helps agents resolve issues faster, automates employee service requests, and gives leaders the insights they need to make better decisions. The result isn't just faster service; it's a fundamentally more proactive operation that surfaces and resolves issues before they impact employees. **Average Rating:** 4.6/5.0 **Total Reviews:** 1,299 #### How Do G2 Users Rate Freshservice? - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.9/10) - **Service Management:** 8.9/10 (Category avg: 8.6/10) - **ITIL Policy Compliance:** 8.7/10 (Category avg: 8.4/10) - **Disaster Recovery:** 7.5/10 (Category avg: 7.6/10) #### Who Is the Company Behind Freshservice? - **Seller:** [Freshworks](https://www.g2.com/sellers/freshworks) - **Company Website:** www.freshworks.com - **Year Founded:** 2010 - **HQ Location:** San Mateo, CA - **Twitter:** @FreshworksInc 19,020 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5f531480627d021846a1bab97814f28776888079b40b7e07b52045e7d1e35c99&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffreshworks-inc%2F&secure%5Burl_type%5D=linkedin_company_website) 7,505 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** IT Manager, IT Director - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 61% Medium, 21% Large #### What Do G2 Reviewers Say About Freshservice? _AI-generated summary from verified user reviews_ ##### Pros - Users highlight the **ease of use** of Freshservice, appreciating its intuitive design and efficient ticket management. - Users appreciate the **intuitive interface and extensive features** of Freshservice, simplifying both complex tasks and daily activities. - Users value the **automation features** of Freshservice, significantly enhancing efficiency and streamlining ticket management processes. - Users praise the **variety of ticket organization options** in Freshservice, enhancing efficiency and user experience. - Users value the **intuitive ticket management** in Freshservice, enhancing usability and streamlining internal approval processes. ##### Cons - Users find the **missing features** in Freshservice frustrating, particularly the lack of intuitive reporting and search functionalities. - Users find the **limited features** of Freshservice restrictive, impacting the effectiveness of reporting and project management. - Users find the **learning curve steep** , with complicated configurations and unintuitive reporting features causing frustration. - Users find **limited customization** options in Freshservice, which can restrict tailoring the system to specific business needs. - Users find **ticketing issues** frustrating, especially with confusing reporting and difficulty in extracting data for management. #### What Are Recent G2 Reviews of Freshservice? **["User-Friendly No-Code Automation with Helpful API Integrations and Reporting"](https://www.g2.com/survey_responses/freshservice-review-13141245)** **Rating:** 5.0/5.0 stars _— Shubham C._ [Read full review](https://www.g2.com/survey_responses/freshservice-review-13141245) **["Clean, Customizable, and Fast—Freshservice Keeps Us Organized"](https://www.g2.com/survey_responses/freshservice-review-13160237)** **Rating:** 4.5/5.0 stars _— Enrique L._ [Read full review](https://www.g2.com/survey_responses/freshservice-review-13160237) #### What Are G2 Users Discussing About Freshservice? - [What is Freshservice used for?](https://www.g2.com/discussions/what-is-freshservice-used-for) - 3 comments, 1 upvote ### [Azure Secure and Well-Managed Cloud](https://www.g2.com/products/azure-secure-and-well-managed-cloud/reviews) Gain visibility and control across your hybrid cloud with simplified operations management and security **Average Rating:** 3.9/5.0 **Total Reviews:** 96 #### How Do G2 Users Rate Azure Secure and Well-Managed Cloud? - **Has the product been a good partner in doing business?:** 7.7/10 (Category avg: 8.9/10) - **Service Management:** 8.0/10 (Category avg: 8.6/10) - **ITIL Policy Compliance:** 8.3/10 (Category avg: 8.4/10) - **Disaster Recovery:** 7.6/10 (Category avg: 7.6/10) #### Who Is the Company Behind Azure Secure and Well-Managed Cloud? - **Seller:** [Microsoft](https://www.g2.com/sellers/microsoft) - **Year Founded:** 1975 - **HQ Location:** Redmond, Washington - **Twitter:** @microsoft 13,091,739 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9458f51bd6ded48ad432a804f19ad736469f007787569b63827154231c315630&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmicrosoft%2F&secure%5Burl_type%5D=linkedin_company_website) 231,632 employees on LinkedIn® - **Ownership:** MSFT #### Who Uses This Product? - **Top Industries:** Information Technology and Services, Hospital & Health Care - **Company Size:** 54% Large, 24% Small #### What Are Recent G2 Reviews of Azure Secure and Well-Managed Cloud? **["Managing our cloud resources as well as on premise resources through single cloud platform"](https://www.g2.com/survey_responses/azure-secure-and-well-managed-cloud-review-5147135)** **Rating:** 4.0/5.0 stars _— Verified User in Food & Beverages_ [Read full review](https://www.g2.com/survey_responses/azure-secure-and-well-managed-cloud-review-5147135) **["Your one view for both on-premise and cloud Infrastructure monitoring"](https://www.g2.com/survey_responses/azure-secure-and-well-managed-cloud-review-6635957)** **Rating:** 4.5/5.0 stars _— Temitope P._ [Read full review](https://www.g2.com/survey_responses/azure-secure-and-well-managed-cloud-review-6635957) #### What Are G2 Users Discussing About Azure Secure and Well-Managed Cloud? - [What are the benefits and challenges of using Azure Secure and Well-Managed Cloud for your cloud infrastructure?](https://www.g2.com/discussions/what-are-the-benefits-and-challenges-of-using-azure-secure-and-well-managed-cloud-for-your-cloud-infrastructure) - [What is Microsoft Operations Management Suite used for?](https://www.g2.com/discussions/what-is-microsoft-operations-management-suite-used-for) ### [SolarWinds Observability](https://www.g2.com/products/solarwinds-worldwide-llc-solarwinds-observability/reviews) SolarWinds® Observability is a comprehensive full-stack observability solution designed to meet the diverse needs of modern organizations, regardless of their size. This solution provides deep visibility into hybrid ecosystems, enabling users to monitor and manage both on-premises and cloud environments effectively. By optimizing performance and ensuring availability across distributed hybrid IT infrastructures, SolarWinds Observability supports organizations in navigating the complexities of their IT environments. Targeted at IT professionals and organizations that require robust monitoring capabilities, SolarWinds Observability caters to a wide range of use cases. It is particularly beneficial for businesses operating in hybrid environments, where the integration of on-premises and cloud resources is essential. The solution allows users to gain a holistic view of their networks, applications, databases, and user experiences, thereby facilitating better decision-making and operational efficiency. This is especially crucial in today’s fast-paced digital landscape, where downtime can significantly impact service reliability and customer satisfaction. One of the standout features of SolarWinds Observability is its built-in intelligence powered by AIOps capabilities. This functionality accelerates issue remediation by enabling users to detect, troubleshoot, and resolve problems more efficiently. The advanced predictive analysis and anomaly-based alerts help organizations proactively address potential issues before they escalate, ultimately reducing downtime and enhancing service reliability. Additionally, the solution's log pattern analysis further streamlines the troubleshooting process, allowing IT teams to focus on strategic initiatives rather than being bogged down by operational challenges. SolarWinds Observability offers flexibility in deployment, providing users with the option to choose between self-hosted and SaaS models. The self-hosted option integrates seamlessly with other SolarWinds services, such as security and storage monitoring, while the SaaS option is tailored for deeper monitoring of custom and cloud-based applications. This adaptability ensures that organizations can select the deployment method that best aligns with their operational needs and infrastructure. Moreover, SolarWinds Observability stands out by consolidating multiple monitoring tools into a single, integrated solution. This not only simplifies the monitoring process but also helps organizations reduce costs associated with managing disparate systems. By offering comprehensive visibility across hybrid IT environments, SolarWinds Observability empowers organizations to optimize their operations and enhance overall performance. **Average Rating:** 4.3/5.0 **Total Reviews:** 824 #### How Do G2 Users Rate SolarWinds Observability? - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10) - **Service Management:** 9.5/10 (Category avg: 8.6/10) - **ITIL Policy Compliance:** 6.7/10 (Category avg: 8.4/10) - **Disaster Recovery:** 7.1/10 (Category avg: 7.6/10) #### Who Is the Company Behind SolarWinds Observability? - **Seller:** [SolarWinds Worldwide LLC](https://www.g2.com/sellers/solarwinds-worldwide-llc) - **Company Website:** www.solarwinds.com - **Year Founded:** 1999 - **HQ Location:** Austin, TX - **Twitter:** @solarwinds 19,570 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a1765c38bb6352c68352819e76f659e536738a569e70b5125a52a054a2348dc6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F166039%2F&secure%5Burl_type%5D=linkedin_company_website) 2,824 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Network Engineer, Network Administrator - **Top Industries:** Information Technology and Services, Hospital & Health Care - **Company Size:** 43% Large, 35% Medium #### What Do G2 Reviewers Say About SolarWinds Observability? _AI-generated summary from verified user reviews_ ##### Pros - Users highlight the **ease of use** of SolarWinds Observability, appreciating its intuitive interface and unified dashboards. - Users appreciate the **comprehensive visibility** with SolarWinds Observability, enhancing system management and performance monitoring effortlessly. - Users appreciate the **visibility** provided by SolarWinds Observability, making system management and performance monitoring effortless. - Users appreciate the **real-time monitoring** of SolarWinds Observability, which enhances system management and troubleshooting efficiency. - Users appreciate the **easy-to-read dashboards** of SolarWinds Observability, making monitoring and system management seamless and efficient. ##### Cons - Users face a **significant learning curve** in leveraging advanced features and navigating the setup and configuration process. - Users find the **pricing to be steep** , especially with costs increasing rapidly as more features are utilized. - Users find SolarWinds Observability **not user-friendly** due to a difficult new interface and outdated setup documentation. - Users face **integration issues** due to limited out-of-the-box support and challenges with setup and custom work. - Users report **poor customer support** from SolarWinds Observability, with insufficient assistance for integrations and troubleshooting issues. #### What Are Recent G2 Reviews of SolarWinds Observability? **["Powerful Database Observability"](https://www.g2.com/survey_responses/solarwinds-observability-review-12663147)** **Rating:** 4.5/5.0 stars _— Naveen T._ [Read full review](https://www.g2.com/survey_responses/solarwinds-observability-review-12663147) **["Highly recommended for organizations looking to modernize their monitoring strategy."](https://www.g2.com/survey_responses/solarwinds-observability-review-13140564)** **Rating:** 5.0/5.0 stars _— MJ S._ [Read full review](https://www.g2.com/survey_responses/solarwinds-observability-review-13140564) #### What Are G2 Users Discussing About SolarWinds Observability? - [What is SolarWinds Network Performance Monitor used for?](https://www.g2.com/discussions/what-is-solarwinds-network-performance-monitor-used-for) - 2 comments - [What is SolarWinds NetFlow Traffic Analyzer used for?](https://www.g2.com/discussions/what-is-solarwinds-netflow-traffic-analyzer-used-for) - 1 comment - [What is SolarWinds Network Configuration Manager used for?](https://www.g2.com/discussions/what-is-solarwinds-network-configuration-manager-used-for) - [What is SolarWinds Storage Resource Monitor used for?](https://www.g2.com/discussions/what-is-solarwinds-storage-resource-monitor-used-for) - [What is SolarWinds Log Analyzer used for?](https://www.g2.com/discussions/what-is-solarwinds-log-analyzer-used-for) - ‹ Prev‹ Prev - 1 - [2](/categories/enterprise-it-management/enterprise?open_modal_url=%2Fproducts%2Fev-reach%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fenterprise-it-management%252Fenterprise%26source%3Dcategory&order=g2_score&page=2#product-list) - [3](/categories/enterprise-it-management/enterprise?open_modal_url=%2Fproducts%2Fev-reach%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fenterprise-it-management%252Fenterprise%26source%3Dcategory&order=g2_score&page=3#product-list) - [Next ›Next ›](/categories/enterprise-it-management/enterprise?open_modal_url=%2Fproducts%2Fev-reach%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fenterprise-it-management%252Fenterprise%26source%3Dcategory&order=g2_score&page=2#product-list) Spotlight Categories [Employee Communications Software](https://www.g2.com/categories/employee-communications) [Knowledge Base Software](https://www.g2.com/categories/knowledge-base-software) [Sales Enablement Software](https://www.g2.com/categories/sales-enablement) [SaaS Backup Software](https://www.g2.com/categories/saas-backup) [Account-Based Orchestration Platforms](https://www.g2.com/categories/account-based-orchestration-platforms) Similar Categories - [Application Portfolio Management](/categories/application-portfolio-management) - [Auto Scaling](/categories/auto-scaling) - [Cloud Cost Management](/categories/cloud-cost-management) - [Cloud Management Platforms](/categories/cloud-management-platforms) - [Cloud Migration Assessment Tools](/categories/cloud-migration-assessment-tools) - [Columnar Databases](/categories/columnar-databases) - [Data as a Service (DaaS)](/categories/data-as-a-service-daas) - [Data Destruction](/categories/data-destruction) - [Data Extraction](/categories/data-extraction-tools) - [Data Governance](/categories/data-governance-tools) - [Data Observability](/categories/data-observability) - [Data Recovery](/categories/data-recovery) - [Digital Employee Experience (DEX) Management](/categories/digital-employee-experience-dex-management) - [Digital Experience Monitoring (DEM)](/categories/digital-experience-monitoring-dem) - [Digital Governance](/categories/digital-governance) [Browse Enterprise IT Management Themes](/categories/enterprise-it-management/themes)