In my company, it is extremely helpful due to the size of the company, it is such a great time saver due to the fact that as a department we can remote up the troubled PC, and fix it from a distance, increasing safety as well as efficiency. Review collected by and hosted on G2.com.

There are no real downsides that come to mind with EV Reach, the only small one being sometimes the responsiveness can drop, but this is most likely due to external factors such as network connection. Although, one improvement would be to disable the keyboard for the Remotee's PC when focussed on the window, as pressing the Windows key will open the start menu for both the Remotee and the user. Review collected by and hosted on G2.com.

EV Reach has been very easy to start using as a newer IT person who provides support for users across multiple locations. As a regular user, it's been very dependable for my day-to-day support tasks as well as to help those having different issues. Review collected by and hosted on G2.com.

Trying to update credentials is a little confusing, took a bit to figure out where to go. Review collected by and hosted on G2.com.

EV Reach is most helpful for it ability to remote into users PCs, but also to remotely install or remove programs. Review collected by and hosted on G2.com.

It's server is a little slow or doesn't find what devices users are logged into all of the time correctly. Review collected by and hosted on G2.com.

The ease of being able to find computer names and remote in quickly to solve an issue. Review collected by and hosted on G2.com.

Creating scripts for pushing software can be time consuming until you become familar with the application. Review collected by and hosted on G2.com.

Very easy to setup and access to the computer, you can login in the computer without be logged Review collected by and hosted on G2.com.

Very expensive for me, but for a big company is affordable Review collected by and hosted on G2.com.

The fact that i can connect, control and work while being remote without the need to log in to another machine is the greatest aspect of this product. Review collected by and hosted on G2.com.

Will need to use for another few months to realise the mistake of EV reach. Review collected by and hosted on G2.com.

Fast working. Great interface. Significantly eases daily work. Integration into the operational environment is very easy. Support has always been reachable so far. Review collected by and hosted on G2.com.

We are completely satisfied and cannot identify any disadvantages. Review collected by and hosted on G2.com.

As a person who provides tech support to a school district with several building locations around the city, this is a huge daily time saver to installing software and troubleshooting issues with users remotely. Review collected by and hosted on G2.com.

I have not found anything that I dislike or have issues with after using it for about a year. Review collected by and hosted on G2.com.

Being able to easily look at all the computers connected to company network Review collected by and hosted on G2.com.

Sometimes certain functionalities dont work or are very slow. Like loading what programs are on the computer, or looking at the task manager. Review collected by and hosted on G2.com.

User-friendly and intuitive interface, making it easy to navigate and utilize its features effectively. And great customer support. Review collected by and hosted on G2.com.

I find EasyVista's EV Reach to be an exceptionally reliable and comprehensive tool with no significant drawbacks. Review collected by and hosted on G2.com.