I am using this product since 15 years, GoverLan is the simple , easy to use, multitasking Review collected by and hosted on G2.com.

It should include patch management. EV is best in asset discovery and managing services Review collected by and hosted on G2.com.

I love the easy device visibility, it's become a great tool for everyone. It allows me to access our employees' computers and offers various valuable features. It makes device management much easier, it's fantastic to have different user levels. Review collected by and hosted on G2.com.

It would be really useful if there were a connector available between the two products. I also wish there were more pre-built packages to choose from. Occasionally, the machines do not register as expected. Additionally, I would like to have an option to hide groups. Review collected by and hosted on G2.com.

It allows me to remotely assist end users in an easy manner while allow profiding helpful information about workstations. Review collected by and hosted on G2.com.

Nothing so far. It has helped me grow significantly as a new IT technician. Review collected by and hosted on G2.com.

Integration with AD and even with LAPS. Handy tools and scripts to deploy. Easy to manage and install programs. Usefull controls on the remote control. Automation works well. Review collected by and hosted on G2.com.

Missing 3rd party patching built-in. I know I can do it manually, but I need something that does patching automatically. Review collected by and hosted on G2.com.

I appreciated how smooth and quick the onboarding process was, as it didn't disrupt the staff's workflow at all. I also really like how seamlessly all the software applications are integrated, making the system very easy to use. What stands out to me most about EV Reach is the convenience of being able to manage everything from a single location. Review collected by and hosted on G2.com.

It would be nice if the remote access tool would ask the user for permission to connect. It would also be nice if it were a little more reliable so we can make sure we use it regularly. Review collected by and hosted on G2.com.

The remote desktop support is by far the easiest I have used Review collected by and hosted on G2.com.

We have experienced problems when deploying software remotely with systems not installing the software correctly. Review collected by and hosted on G2.com.

The software keeps getting better and better, no regrets. Review collected by and hosted on G2.com.

Maybe update the interface a but ro match the new Windows 11 design language. Review collected by and hosted on G2.com.

I have used EV Reach (formerly Goverlan) since 2015; a decade. To me it is a must have for our ability to service clients on our network. Remoting, monitor, installing, adding printers, and much more. It just makes everything easier. A must have in any network. Review collected by and hosted on G2.com.

Current documentation on the system, features, and customization. Everyone hates doing boring documentation, but if you are going to make the best software, its not better without good documentation. Review collected by and hosted on G2.com.

Accessibility and ease of navigation. Works great with Active Directory. Review collected by and hosted on G2.com.

Compatibility and setup when switching to an Entra only environment requires a lot of front-end setup ahead of time. Review collected by and hosted on G2.com.

Remote access is very useful. It connects quickly too Review collected by and hosted on G2.com.

It doesn't have the feature to record features and put into zendesk Review collected by and hosted on G2.com.