Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Best Remote Support Software"
5/5
What do you like best about EV Reach?

Simplicity and easiness to use.

It has all the features for remote aupport Review collected by and hosted on G2.com.

What do you dislike about EV Reach?

No option to push softwares and policy updates Review collected by and hosted on G2.com.

JL
James L.
IT Support
Mid-Market (51-1000 emp.)
"Awesome Product!"
5/5
What do you like best about EV Reach?

Ease of use, seamless integration! Works well for remote and in office staff! Review collected by and hosted on G2.com.

What do you dislike about EV Reach?

None! This product goes above and beyond your needs! Review collected by and hosted on G2.com.

Verified User in Chemicals
AC
Verified User in Chemicals
Enterprise (> 1000 emp.)
"Extremely Useful Tool"
4/5
What do you like best about EV Reach?

It combines functionality of several products we were previously using. Review collected by and hosted on G2.com.

What do you dislike about EV Reach?

If we have an issue with the EV Reach server it causes big stoppage of work for several people Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Adding my Products"
4.5/5
What do you like best about EV Reach?

Full package system and I can replace 3 applications for one. Review collected by and hosted on G2.com.

What do you dislike about EV Reach?

IT is a little over welming at first till you get your hands on it. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Developers Best Friend When Perfroming UA"
4.5/5
What do you like best about EV Reach?

The system gives you access to the local PC resources to gauge the impact of new applications against the users experience. Being able to monitor memeory resources being allocated helps the development process. Also, being able to shadow users as the use new modules and apps gives insight on adoption. Review collected by and hosted on G2.com.

What do you dislike about EV Reach?

For my role it meets the requirements, but if I could reccomend one thing it might be an automatic screen snap shot to capture error messages before accessing a machine. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Very fluid, fast and 0 complaints"
4.5/5
What do you like best about EV Reach?

The fact that i havent encontered any bugs, its fast and fluid Review collected by and hosted on G2.com.

What do you dislike about EV Reach?

The menus can sometimes be a bit confusing Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"A good and fluid experience"
3.5/5
What do you like best about EV Reach?

The simplicity, speed and solid connections Review collected by and hosted on G2.com.

What do you dislike about EV Reach?

The menus can sometimes be a little confusing Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Easy remote support"
3.5/5
What do you like best about EV Reach?

Goverlan Reach is a simple solution for remoting supporting your users. Review collected by and hosted on G2.com.

What do you dislike about EV Reach?

The toolbar along the top takes up a far amount of screen size, making small text hard to read. Review collected by and hosted on G2.com.

VC
Vince C.
IT Infrastructure Manager
Mid-Market (51-1000 emp.)
"This is a powerful remote control tool"
4/5
What do you like best about EV Reach?

Being able to remote into computers anonymously, so that we do not distrub our users while they are working. Review collected by and hosted on G2.com.

What do you dislike about EV Reach?

that it has no database function to be able to query system info from nodes that have connected in the past. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Great Multitask Software"
4.5/5
What do you like best about EV Reach?

You can manage your network very easily because of its multiple features.

Everyday I have to help remotely a lot of people and this software is great to do different tasks at the same time being completely transparent to other users. Review collected by and hosted on G2.com.

What do you dislike about EV Reach?

Because of its many features, it takes time to learn how to use proprely EV Reach. But there are many guides and video tutorials easy to follow that can help you. Review collected by and hosted on G2.com.