--- title: EV Reach Reviews meta_title: 'EV Reach Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 432 reviews by the users' company size, role or industry to find out how EV Reach works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 432 scale: '5' date_modified: '2026-08-04' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- # EV Reach Reviews **Vendor:** EasyVista **Category:** [Remote Support Software](https://www.g2.com/categories/remote-support) **Average Rating:** 4.5/5.0 **Total Reviews:** 432 ## About EV Reach Provide remote IT support, automate your IT management, network and system admin tasks with the industry's most secure on-premises remote access software EV Reach enables you to seamlessly support all your users and their machines, no matter where, and without the need for a VPN. With EV Reach you have: . Secure access to your users machines no matter where they are . Enterprise-class Remote Control . Active Directory administration and Password management . Behind-the-scenes systems reporting and management . Software and patch distribution . IT workflow automation . Compliance and security management ## EV Reach Pros & Cons **What users like:** - Users praise the **ease of use** of EV Reach, enabling intuitive navigation and streamlined workflows for all team members. (45 reviews) - Users love the **flexibility of remote access** with EV Reach, allowing efficient troubleshooting and device management. (23 reviews) - Users value the **remote support capabilities** of EV Reach, enabling quick issue resolution and enhanced user satisfaction. (21 reviews) - Users value **seamless remote access** with EV Reach, enhancing troubleshooting speed and overall user satisfaction significantly. (19 reviews) - Users value the **comprehensive feature set** of EV Reach, enhancing productivity and simplifying remote support management. (14 reviews) - Time Efficiency (12 reviews) - Users value the **remote support capabilities** of EV Reach, enhancing productivity and simplifying tech infrastructure management. (12 reviews) - Software Deployment (11 reviews) - Users appreciate the **automation features** of EV Reach, enhancing efficiency and reducing downtime in IT service management. (10 reviews) - Easy Setup (10 reviews) **What users dislike:** - Users face **remote access issues** with EV Reach, particularly around setup difficulties and connection reliability. (14 reviews) - Users note the lack of **missing features** in EV Reach, such as patch management and pre-built packages. (8 reviews) - Users face frequent **connection issues** , complicating setup and configuration processes for the EV Reach product. (7 reviews) - Users experience **slow performance** with EV Reach, particularly during peak times, impacting productivity and efficiency. (7 reviews) - Users feel the **feature limitations** of EV Reach hinder usability and flexibility, especially for new users and small teams. (6 reviews) - Limited Compatibility (5 reviews) - Users note a **steep learning curve** for new users, making initial setup and configuration challenging. (5 reviews) - Clunky Interface (4 reviews) - Users find the **pricing high for smaller setups** , which may deter some from fully utilizing EV Reach's features. (4 reviews) - Learning Curve (4 reviews) ## EV Reach Discussions - [DNS Issues](https://www.g2.com/discussions/dns-issues) - 1 comment, 1 upvote - [Is this just a Remote Desktop Solution or can I also do software deployment?](https://www.g2.com/discussions/product-information-3be546e7-99c4-4a78-844e-cedcf151ac05) - 2 comments, 1 upvote - [Is this product designed to manage corporate internal endpoints or over-the-internet external endpoints?](https://www.g2.com/discussions/product-information-6ece32f2-dddc-410f-b7b1-84ddf1d2c4cc) - 2 comments, 1 upvote - [Is this a Cloud-based solution or self-hosted? Is it secure?](https://www.g2.com/discussions/product-information-792d3484-3b09-481b-988d-e60e155f001c) - 2 comments, 1 upvote - [How is this product priced?](https://www.g2.com/discussions/pricing-information) - 2 comments, 1 upvote - [View EV Reach pricing details and edition comparison](https://www.g2.com/products/ev-reach/reviews?page=34§ion=pricing&secure%5Bexpires_at%5D=2026-08-06+18%3A26%3A32+-0500&secure%5Bsession_id%5D=99c47f1b-2e96-401c-9bcf-94b5422f72d3&secure%5Btoken%5D=bd5978e35f13a6526db2f79f737d0f76bfc7168a6f5830eb38e47f45d3813ade&format=llm_user) ## EV Reach Integrations - [ActiveDirectory Domain Controller for Windows 2016](https://www.g2.com/products/activedirectory-domain-controller-for-windows-2016/reviews) - [Azure Active Directory Domain Services](https://www.g2.com/products/azure-active-directory-domain-services/reviews) - [EasyVista Service Manager](https://www.g2.com/products/easyvista-service-manager/reviews) ## EV Reach Features **Administration** - Screen Sharing - File Sharing - Session Recording - Unattended Remote Access - Multi - Session Handling - Multi-Monitor Support **Analysis** - Threat Detection **Maintenance** - Remote Reboot - Remote Printing **Platform** - Unified Communications Platform - Remote Access - ITIL Policy Compliance - Asset Tracking **Communication ** - Text Chat - VoIP - Video Conference Call - Screen Annotations **Security** - Endpoint Protection - Patch Management - Service Management - Workflow Management - Remote Monitoring & Management **Security** - Data Encryption - Compliance **Device Support** - Mobile Device Access - Multi-Platform Support - Cross-Platform - Video Support **Agentic AI - Enterprise IT Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - AI/Machine Learning - Third-Party Integrations **Additional Functionality** - Audit Trail - Single Sign On - Security Tools - Server Monitoring - Generative AI - Self Service Portal - Event Logs - Maintenance Scheduling - Data Import/Export - Personalization and Recommendation - AI Copilot - IT Reporting - Alerts/Notifications - Access Controls/Permissions - Issue Auditing - Dashboard - API - Real-Time Notifications - Real-Time Monitoring - Workflow Automation **Performance** - Reporting **Additional Functionality** - Remote Monitoring & Management - AI Copilot - SSL Security - File Transfer - Two-Factor Authentication - Single Sign On - Compliance Management - Collaboration Tools - Summary Reports - Activity Dashboard - Chat/Messaging - Generative AI - Session Transfer - Remote Update/Installation - Audit Trail - Customizable Branding - Server Monitoring - Real-Time Updates - Troubleshooting - Real-Time Monitoring - Workflow Management - Multiple User Accounts - Multi-Channel Communication - CRM - Surveys & Feedback - Activity Tracking - Self Service Portal - API - Support Ticket Management - Access Controls/Permissions - Remote Access/Control - User Management - Customizable Reports - Real-Time Notifications - Video Conferencing - Diagnostic Tools - Third-Party Integrations - Reporting/Analytics **Administration** - Usage Information - Integrations - Diagnostics - Session Recording - Session Transfer - Unattended Access - File Sharing - Screen Sharing - File Transfer **Platform** - Cross-Platform Access - Mobile Device Access - Applications Management - Remote Device Control - Communication Management - Multiple Monitor Access **Security** - Remote Wipe - Device Management - Device Enrollment - Compliance Management - Remote Monitoring & Management - File Management - Meeting Management - Print Management - User Management **Additional Functionality** - Role-Based Permissions - Chat/Messaging - Whiteboard - AI Copilot - API - Two-Factor Authentication - Reporting & Statistics - Secure Data Storage - Customizable Branding - Reporting/Analytics - Remote Printing - Server Monitoring - Activity Dashboard - Real-Time Notifications - Desktop Virtualization - Access Controls/Permissions - Real-Time Monitoring - Activity Tracking - Remote Update/Installation - Event Logs - Performance Metrics - Secure Login - Monitoring - Real-Time Data - Uptime Reporting - Live Chat - Generative AI - Collaboration Tools - Authentication - Real-Time Chat - Diagnostics Tools - Summary Reports - Drag & Drop - Multiple User Accounts - Troubleshooting - Real-Time Updates ## Top EV Reach Alternatives - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - 4.5/5.0 (4,033 reviews) - [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) - 4.7/5.0 (386 reviews) - [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) - 4.7/5.0 (479 reviews)