[ eTurns Reviews ](https://www.g2.com/products/eturns/reviews) [ eTurns Reviews ](https://www.g2.com/products/eturns/reviews) # eTurns Features ##### ## Inventory Management Platform Features (25) Centralized Inventory Database Manage and track all inventory records across warehouses and retail locations through a single unified database. Inventory Level Dashboards Maintain a visual on product stock levels throughout your facilities with flexible inventory dashboards. Stock History Reporting View the history of individual items and compare the sales performance of new to old stock in order to inform purchasing decisions. Low Stock Notifications Set low stock thresholds and receive automatic alerts when stock decreases to that level. Bundles, Kits, & Variants Automatically adjust inventory for product bundles, kit orders, and product variations within the system. Asset Tracking Use barcode or radio-frequency identification (RFID) technology with specialized readers or mobile applications to track inventory assets throughout warehouse facilities. Inventory Forecasting Optimize inventory levels with features that suggest reorder points and economic order quantities (EOQs) that facilitate inventory management. eCommerce Integrations Integrate shopping carts, eCommerce platforms, POS, and payment gateways with the system to link inventory records between across platforms. Accounting Integrations Track inventory costs and costs of goods sold (COGS) with accounting software integrations. Data Exporting / Importing Transfer large volumes of inventory data records into and out of the system with built-in import / export tools. Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Transaction History Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Budget Tracking Track actual spending to ensure it's in line with the planned budget Cost Tracking Process to track, record, and analyze expenses that occurred over the entire duration of a given project Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Status Tracking Track the status over time for a request, process, asset, or transaction Demand Forecasting Forecast customer demand using historical insights and simulations Customer History Access previous interactions or concerns to maintain customer relationships Serial Number Tracking Track and assign specific serial numbers to products Status Tracking Track the status over time for a request, process, asset, or transaction Third-Party Integrations Set up connections to third-party platforms to improve business processes Demand Forecasting Forecast customer demand using historical insights and simulations Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Show More ##### ## Multichannel inventory management (3) Warehouse Inventory Transfer Allows users to create warehouse-to-warehouse transfers knowing the exact stock levels for both locations when sending and receiving Multichannel Inventory Syncing Allows users to sync inventory across multiple stores, marketplaces, and warehouses Multi-Warehouse Routing Allows users to connect sales channels to specific warehouses. Show More ##### ## 3PL inventory management (27) Client management Allows users to manage all thier clients on one system Marketplace connections Allows users to connect marketplaces for each client 3PL inventory tracking Allows inventory tracking for specific customer required attributes such as lot, serial, style/color/size Returns Management Track and facilitate returns of products sold Order Management Manage and track customer orders for goods, investments, or any other purchases Shipping Management Manage and track orders being shipped to customers Discount Management Track products that are for sale at a reduced price or part of coupon promotions Fee Management Track collected or paid charges for services performed or access granted Consignment Management Manage goods purchased or received from third-party suppliers/consignors Layaway Management Purchasing method in which a consumer places a deposit on an item for later pick-up when they come back and pay the balance Gift Card Management Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Manufacturing Inventory Management Software specialized for manufacturers to track work orders, bills of materials, and manufacture orders to help streamline operations Multi-Channel Management Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels eCommerce Management Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Catalog Management Create and manage digital catalog of products/services with their details, specifications, and price Retail Inventory Management Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process Reorder Management Purchase and replenish product stock based on inventory levels and needs Warehouse Management Manage and track operations and inventory within warehouses Purchase Order Management Create, send, and track purchase orders and their statuses Barcode/Label Management Print and scan barcode or labels Shop Floor Management Manage and control operations that take place on the shop floor or factory floor Supplier Management Manage all supplier data and operations Inventory Management Track and manage inventory levels to maintain proper supply Item Management Collect, organize, and track inventory/product data including item numbers, descriptions, etc. Pricing Management Tool used to determine accurate pricing and product eligibility for borrowers Invoice Management Captures invoice data and maintains comprehensive records for auditing and reporting purposes Sales Order Management An order generated by a seller to a customer, containing details about products or services Show More ##### ## Inventory Management (10) Inventory Tracking Real-time inventory tracking. Maintains accurate "On Hand" information by matching reserved inventory requested on purchase and sales orders. Inventory Costing Ability to establish costing methods such as Average, LIFO, FIFO, and Specific Unit. Product Master Manage and track all inventory records across warehouses and retail locations through a single unified database. Inventory Forecasting Optimize inventory levels with features that suggest reorder points and economic order quantities (EOQs) that facilitate inventory management. Integrations Integrate shopping carts, eCommerce platforms, POS, and accounting with the system to link inventory records across platforms. IoT Integration Integration with Internet of Things devices to automate real-time tracking, data collection and other processes Vendor Managed Inventory Vendor takes full responsibility for maintaining an agreed inventory of the material on behalf of the buyer Stock Levels Maintain visual on stock levels Flow Of Goods Track available inventory and manage flow of goods to/from warehouses Reserving Goods Reserve goods that have been added to cart and update stock levels Show More ##### ## Barcode support (5) Symbologies Supports various barcode symbiologies such as UPC, ISBN and ISMN Serialization Supports advanced serilaization and sequentially numbered bar codes Standard formatting Provide barcodes with precise bar width specifications and readable text formatting Printing Ability to print barcodes directly to a printer with various formats. Integrations Ability to integrate with existing inventory, warehouse management, ERP and other third party software Show More ##### ## Design (7) Label formats Ability to create and save custom label formats WYSIWYG editor Ability create labels with a WYSIWYG editor Color editor Ability to design barcodes with a full color editor Graphics import Provides users with graphic imports in different formats 1D and 2D barcodes Allows users to add 1D and 2D bar codes to your labels. RFID Encoding Allows users to encode RFID tags Barcoding/RFID Identify and track items using barcode tags or RFID (radio-frequency identification) tags Show More ##### ## Order Entry (5) Entry Enter and convert orders and quotes Register Register received orders in the system Notifications Provide real-time notifications and status updates Order Entry Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Remote Order Entry The ability to enter orders from a remote location such as a computer, mobile, or tablet. Show More ##### ## Order Tracking (6) Shipping Verify shipping preferences Tracking Track orders and their statuses as they move along the supply chain Backorder Manage orders for products that are unavailable due to inventory shortage Discount Management Track products that are for sale at a reduced price or part of coupon promotions Order Tracking Track orders throughout the fulfillment process Purchase Order Management Create, send, and track purchase orders and their statuses Show More ##### ## Customer Management (6) Order Status Track status of orders from shipment to delivery Information Access Provide customers access to their information in order to answer FAQs Email Notifications Automatically send emails using certain triggers to notify customer service of issues Mobile Access Access software remotely via mobile devices Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Recurring Orders Managing orders that a customer purchases repeatedly and regularly Show More ##### ## Subscription Management (5) Payment Data Store payment data and customer information Payment Gateway Support and/or integrate with a payment gateway(s) Billing Automate billing and contracts Automatic Payments Accomidate automatic payments from various payment methods Real-Time Data Receive data and information in real time Show More ##### ## Inventory Management - RFID (2) Stock Levels Identifies and alerts users of stock level changes Inventory Tracking Allows users to manage and identify inventory needs Show More ##### ## Integration Capabilities - RFID (2) Enterprise Resource Planning (ERP) Warehouse Management Systems (WMS) Show More ##### ## Agentic AI - Order Management (2) Adaptive Learning Improves performance based on feedback and experience Natural Language Interaction Engages in human-like conversation for task delegation Show More ##### ## Additional Functionality (137) Multi-Location Manage and support multiple locations Barcode/Ticket Scanning Scan barcodes to ensure accurate pricing and label tracking Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. Product Configurator Customize the specifications of a finished product to meet the particular needs of a customer Data Import/Export Import and export data to and from software applications AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Inventory Auditing Cross-checking financial records with physical inventory counts and records Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Quotes/Estimates Generate quotes or estimates for customers Customer History Access previous interactions or concerns to maintain customer relationships Invoice Creation Create invoices from scratch or have recurring invoices Order Fulfillment Manage the process of receiving, preparing, and delivering orders for goods/products Client Portal Private online space that lets businesses securely share documents and provide information access to clients Shipping Management Manage and track orders being shipped to customers Assignment Management Assign issues and tasks based on availability or required skills Workflow Management Create, design and manage workflows for repetitive tasks Warehouse Management Manage and track operations and inventory within warehouses Multi-Channel Management Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Contact Database Centralized database of stakeholders and their contact information such as names, address, phone number etc. Generative AI Use AI to generate content in the form of text, images, videos, etc. Billing & Invoicing Create, manage, and send invoices or bills to customers eCommerce Management Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Delivery Management Manage order deliveries until they are received by the customers Real-Time Updates Receive system updates as soon as any changes are made Returns Management Track and facilitate returns of products sold Label Printing Process of printing custom labels through various methods. Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Search/Filter Search and filter data across systems to locate required information by entering keywords or certain criteria Order Management Manage and track customer orders for goods, investments, or any other purchases Catalog Management Create and manage digital catalog of products/services with their details, specifications, and price Inventory Management Track and manage inventory levels to maintain proper supply Third-Party Integrations Set up connections to third-party platforms to improve business processes For eCommerce Intended to be used by online stores Backorder Management Manage customer orders that cannot be filled immediately due to out-of-stock items Supplier Management Manage all supplier data and operations Batch Processing Software's ability to perform similar action on multiple similar files simultaneously Order Routing Set up routing rules that connect sales channels with warehouses to minimize order processing time Promotion Optimization Assess and optimize pricing markdowns, special offers, or other promos API Application programming interface that allows for integration with other systems/databases Multi-Currency Manage and handle various international currencies Shipping Labels Generate or print labels that contain shipping information for packages Customer Management Store and organize information about customers and previous interactions Order Processing Send / receive, process, and execute orders Exchange Management Enable the process of exchanging one item for another Customizable Branding Add customized logos and colors to align with company branding Special Order Management Manage special order requested by a customer Forecasting Form predictions based on past and present data/trends Vendor Management Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Data Import/Export Import and export data to and from software applications Check Printing Print paychecks issued to confirm payment of wages or salary Price Optimization Track factors that affect pricing and adjust prices accordingly to increase sales Online Store Builder Includes functionalities for creating custom eCommerce websites Customizable Fields Customize data fields to support various needs and use cases Categorization/Grouping Organize and group data or items based on various criteria Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Inventory Optimization Maintain and control the stock level of inventory Shopping Cart Checkout of online store Customizable Reports Alter the layout and content of reports Sales Reports Reports specific to sales analysis for trends and strategies Credit Card Processing Accept and process credit card transactions AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Multi-Location Manage and support multiple locations Mobile App Access the system via a mobile application Generative AI Use AI to generate content in the form of text, images, videos, etc. Automatic Backup Data is backed up automatically to prevent data loss Label Printing Process of printing custom labels through various methods. Point of Sale (POS) Accept and process customer payments for products or services using hardware and software Multi-Currency Manage and handle various international currencies Self Service Portal Online portal through which end users can access the system, manage tasks, or obtain information Order Processing Send / receive, process, and execute orders Purchasing & Receiving Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity SKU/UPC Codes Internal and external product tracking codes Billing & Invoicing Create, manage, and send invoices or bills to customers Check-in/Check-out Track the status of assets and whether they're checked in or out Barcode/Ticket Scanning Scan barcodes to ensure accurate pricing and label tracking Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Search/Filter Search and filter data across systems to locate required information by entering keywords or certain criteria Collaboration Tools Provides a channel for team members to share media files, communicate, and work together Backup and Recovery Create backups and provide methods to recover deleted/lost data Data Synchronization Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Product Identification Ability to link barcodes or serial numbers with specific items for identification Kitting Group and package individual but related items as one package set Mobile Access Access software remotely via mobile devices Predictive Analytics Predict future data based on historical data sets Inventory Control Monitor product stock levels Inventory Auditing Cross-checking financial records with physical inventory counts and records API Application programming interface that allows for integration with other systems/databases Bill of Materials Access to a library of manufacturing parts, models, and specs Ordering Automation Automate order processes to improve operational efficiency in fulfillment, shipping, and more Inventory Replenishment Track stock count levels to manage product reordering Custom Pricing Rules Create custom predefined rules for prices for products and services Barcode/Ticket Scanning Scan barcodes to ensure accurate pricing and label tracking Multi-Channel Management Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Supplier Management Manage all supplier data and operations Workflow Management Create, design and manage workflows for repetitive tasks Customizable Fields Customize data fields to support various needs and use cases Purchasing & Receiving Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity Generative AI Use AI to generate content in the form of text, images, videos, etc. Data Import/Export Import and export data to and from software applications Returns Management Track and facilitate returns of products sold Customizable Reports Alter the layout and content of reports Order Tracking Track orders throughout the fulfillment process Historical Reporting Information, data and reports that are being tracked over time Shipping Management Manage and track orders being shipped to customers Real-Time Data Receive data and information in real time Stock Management Manage the buying, selling, and holding of stocks Invoice Management Captures invoice data and maintains comprehensive records for auditing and reporting purposes Order Processing Send / receive, process, and execute orders Asset Tracking Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Labeling Billing & Invoicing Create, manage, and send invoices or bills to customers API Application programming interface that allows for integration with other systems/databases Label Templates Premade examples and templates for labels Customizable Branding Add customized logos and colors to align with company branding Inventory Replenishment Track stock count levels to manage product reordering Serial Number Tracking Track and assign specific serial numbers to products Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements Multi-Location Manage and support multiple locations Inventory Optimization Maintain and control the stock level of inventory Warehouse Management Manage and track operations and inventory within warehouses Summary Reports Sales Order Management An order generated by a seller to a customer, containing details about products or services Mobile Access Access software remotely via mobile devices Barcode Recognition The ability to identify a barcode on or within an image or packaging Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Audit Management Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Cost Tracking Process to track, record, and analyze expenses that occurred over the entire duration of a given project Inventory Management Track and manage inventory levels to maintain proper supply Activity Tracking Track and document all activities across devices, networks, and other systems Order Management Manage and track customer orders for goods, investments, or any other purchases Status Tracking Track the status over time for a request, process, asset, or transaction AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Customization Create labels for products that contain required information such as colors, sizes, dates, etc. Inventory Tracking Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Purchase Order Management Create, send, and track purchase orders and their statuses Location Tracking Identify 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