UF

Verified User in Facilities Services

Small-Business (50 or fewer emp.)

3/29/2021

"Easy to manage"

5/5

What do you like best about eTurns?

the record keeping and ability to track previous deductions Review collected by and hosted on G2.com.

What do you dislike about eTurns?

Slow wait times and need to double check deductions were recorded. Review collected by and hosted on G2.com.

UC

Verified User in Construction

Enterprise (> 1000 emp.)

8/26/2020

"Full viability for material for the project team"

5/5

What do you like best about eTurns?

We use this program to monitor and manage our inventory. It works very well and helps keep our crews productive. I would reccomend this to anyone looking to lower costs on inventory management Review collected by and hosted on G2.com.

What do you dislike about eTurns?

No dislikes. I wish we had this on other projects, it is a great value added service Review collected by and hosted on G2.com.

Recommendations to others considering eTurns:

Don't be intimidated by the training required to use the app. It is very user friendly and well worth the time spent training employees. Review collected by and hosted on G2.com.

What problems is eTurns solving and how is that benefiting you?

We spend less time as an organization on putting together purchase orders and managing the inventory of material on construction sites Review collected by and hosted on G2.com.

US

Verified User in Semiconductors

Mid-Market (51-1000 emp.)

12/17/2020

"ETURNS"

5/5

What do you like best about eTurns?

The ease of getting my information quickly Review collected by and hosted on G2.com.

What do you dislike about eTurns?

Reports section needs to be revamped. A little hard to figure out Review collected by and hosted on G2.com.

AC

Alex C.

Supply Chain Manager

Mid-Market (51-1000 emp.)

3/1/2019

"VMI Experience with eTurns."

5/5

What do you like best about eTurns?

The best feature of eTurns is its versatility. We have been able to implement this system in a variety of ways, from customer managed inventory to VMI. We have also used it to help our customer manage their material billing through the use of the work order function.. Review collected by and hosted on G2.com.

What do you dislike about eTurns?

The issues that we have had with using eTurns have been based on the PDA hardware we use and operator errors. The software itself is very reliable. Review collected by and hosted on G2.com.

Recommendations to others considering eTurns:

Users of eTurns that have some technology experience will find it easier to use. Basic computer applications, web services, etc. help bridge the gap from implementation to daily usage. Though we have worked with many personnel that are not technology savy, and with a little more time and effort on our part, they are able to use the system as needed. Review collected by and hosted on G2.com.

What problems is eTurns solving and how is that benefiting you?

We are trying using eTurns to help our customers maintain inventory at long term remote locations. The system allows us to keep our customers supplied with material at a more level rate of support, without overly burdening them with inventory costs. Review collected by and hosted on G2.com.

CE

Carlos E.

Director Of Technical Operations

Mid-Market (51-1000 emp.)

2/7/2019

"Quick and easy to start saving"

5/5

What do you like best about eTurns?

Light weight, customizable, Great customer support. Review collected by and hosted on G2.com.

What do you dislike about eTurns?

Some modules are only available on desktop version, or PDA. Review collected by and hosted on G2.com.

Recommendations to others considering eTurns:

Our company was using JD Edwards 9.1, and although this ERP did capture usage of materials, it was driven by only manual impute of consumables. With the addition of eTurns, our company was able to provide our 75 technicians with the ability to scan items in and out of our vehicles. This provided our purchasing team with real time, accurate consumption. Furthermore, this allowed us the ability to carry less items on the trucks and lowered our cost of goods carried in doing so. We reduced this average cost on truck from $20K, to $14K, while maintaining the same service levels to our customers. We also gained the ability for automate the managing of our ROP's, and ROQ's. The software managed our replenishment effectively to the point we were able to reduce out procurement staff from 8 reps to 3, moving them into other strategic roles. Our finance team also benefited from the real time reporting modules, allowing them a real time cost analysis of the consumed goods. Review collected by and hosted on G2.com.

What problems is eTurns solving and how is that benefiting you?

We needed a quick and easy way to allow our techs to scan barcodes in and out of our service vehicles. An unexpected benefit was we were able to reduce out carrying cost of goods, simply by have accurate and timely reporting of consumables, Review collected by and hosted on G2.com.

UA

Verified User in Aviation & Aerospace

Enterprise (> 1000 emp.)

1/24/2019

"Good Product"

3/5

What do you like best about eTurns?

What I like best about eturns is the ease of use and convenience of the product. Review collected by and hosted on G2.com.

What do you dislike about eTurns?

At this time, there is nothing I truly dislike about this product. Review collected by and hosted on G2.com.

SK

Scott K.

Mid-Market (51-1000 emp.)

1/21/2018

"eTurns fulfilled a need that few others can do."

4.5/5

What do you like best about eTurns?

First off eTurns works. A simple app with a lot of capability. Second, the team is wonderful to work with. Responsive and able. Any issues, needs, or questions were quickly dealt with. Review collected by and hosted on G2.com.

What do you dislike about eTurns?

eTurns has a lot of features. We only used a portion. The rest added burden that is in the way, but we got used to it. Review collected by and hosted on G2.com.

Recommendations to others considering eTurns:

Take the demos serious, ask the "what-if" questions. Picture your people using it and have users trial it. Like any software, you must take the time to fully understand how it will work and help. Review collected by and hosted on G2.com.

What problems is eTurns solving and how is that benefiting you?

We needed a tool to capture and transmit pulls form a consigned inventory. Had to be quick and EASY for our customer, eTurns is. Also need that information transmitted automatically into our P21 system as an order. Review collected by and hosted on G2.com.

DT

Derick T.

Asset Management Systems Manager

Mid-Market (51-1000 emp.)

4/30/2017

"Integrated us with EDI transmission in a few weeks, end-customer training took 5 min"

4/5

What do you like best about eTurns?

What my customer likes best is that eTurns only requires one scan to order. Review collected by and hosted on G2.com.

What do you dislike about eTurns?

Not much to dislike about eTurns making my customer happy. Review collected by and hosted on G2.com.

What problems is eTurns solving and how is that benefiting you?

Our airline customer is constantly reordering product from us and wanted a barcode scanning solution that let them reorder parts FAST. The customer was very happy that eTurns reduced to ONE step when other systems required three scans. And eTurns only took 2 weeks to integrate to our system. Training on eTurns only took 5 minutes and it has been running flawlessly ever since. Review collected by and hosted on G2.com.

BD

Bryan D.

Implementation Project Leader

Electrical/Electronic Manufacturing

Enterprise (> 1000 emp.)

1/19/2016

"eTurns has managed our customers' stockroom inventory successfully for 10 years"

5/5

What do you like best about eTurns?

Gexpro Services, a world-class distributor, is all about service. Our business model is to provide onsite VMI to our customers. eTurns provides us visibility into our customers' inventories and automates replenishment which reduces our cost-of-sales to a minimum. Because eTurns helps us optimize our customers' inventories and deliver great service levels, our customers reap the benefits of this value-added service. We have used all 4 of their tracking technologies -- iPhone, eVMI sensors, RFID, and scanners and they've all worked well for getting us real-time inventory status and managing that inventory. Their support is definitely a strong point - the team over there is VERY responsive. Review collected by and hosted on G2.com.

What do you dislike about eTurns?

Honestly, there is not a lot I can list here... other than it would be nice if they wouldn't sell eTurns to our direct competitors. Review collected by and hosted on G2.com.

Recommendations to others considering eTurns:

Over the past 10 years we have periodically taken a look to see if there were better remote storeroom inventory management solutions than what eTurns provides and each time we came up empty. ERP providers are too expensive and cumbersome and other inexpensive cloud software for inventory management was not as full-featured as eTurns. Review collected by and hosted on G2.com.

What problems is eTurns solving and how is that benefiting you?

With eTurns' new RFID solution, we will be able to have the customer pass their empty bins pass the RFID reader to order more material. This RFID solution provides our customers with a value-added service that automatically sends us orders for more material - it makes our customers more "sticky" to us as their distributor. Review collected by and hosted on G2.com.

JW

Jim W.

Owner

Computer Hardware

Small-Business (50 or fewer emp.)

4/27/2016

"President / CEO"

4/5

What do you like best about eTurns?

eTurns is a very efficient and flexible process for our customer VMI/CMI programs. The full implementation from initial item setup is great for our customers. Review collected by and hosted on G2.com.

What do you dislike about eTurns?

Not too many areas that I am in 'dislike' . . The presentation of the eTurns solutions to our customers requires further and ongoing sales training which could be enhanced. Review collected by and hosted on G2.com.

Recommendations to others considering eTurns:

The eTurns resource is very good overall. We have found the difficulty more on our side in terms of sales features & benefits training. Review collected by and hosted on G2.com.

What problems is eTurns solving and how is that benefiting you?

Providing customers a VMI/CMI solution over a wide geographic region with a real-time solution. Once the eTurns system is implemented many headaches are removed for ourselves and customers. Review collected by and hosted on G2.com.