Ettiq is an AI-powered community management platform that helps organizations moderate online communities, such as Higher Logic Vanilla, Khoros, Salesforce Experience Cloud, Gainsight, and more, effectively.
Using sentiment analysis, natural language processing (NLP), and real-time alerts, it detects spam, harmful content, and inappropriate behavior in real time.
Along with moderation, Ettiq provides analytics on engagement, user activity, and spam trends, giving teams a clear view of community health. By automating repetitive tasks and assisting with AI-generated replies or post summarization, it reduces manual effort while ensuring conversations remain active and constructive.
With Ettiq, organizations can:
- Automatically filter spam, profanity, and harmful content
- Prioritize issues with AI-driven sentiment analysis and alerts
- Support moderators with AI-powered summaries and replies
- Scale moderation as communities grow without adding extra resources
- Use real-time insights to guide engagement and community strategy