--- title: Octave Reliance (ETQ Reliance) Reviews meta\_title: 'Octave Reliance (ETQ Reliance) Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 624 reviews by the users' company size, role or industry to find out how Octave Reliance (ETQ Reliance) works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 624 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Environmental, Quality and Safety Management url: https://www.g2.com/categories/environmental-quality-and-safety-management ---

# Octave Reliance (ETQ Reliance) Reviews & Product Details

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Octave Reliance® (formerly ETQ Reliance) is the leading provider of quality, EHS and compliance management software, trusted by the world’s strongest brands. More than 600 customers globally, spanning industries such as manufacturing, medical devices, electronics, heavy industry, food and beverage, pharmaceuticals and automotive, use Reliance to secure positive brand reputations, enable higher levels of customer loyalty and enhance profitability. Octave Reliance offers built-in best practices and powerful flexibility to drive business excellence through quality. Reliance QMS provides customers with a suite of fundamental capabilities and a set of core applications that optimize quality management programs: • Document Control • Change Management • Audit Management • Corrective Action (CAPA) • Insights Advanced Analytics • Training Management • Suppliers, Materials and Chemicals • And more Reliance customers have long relied on its comprehensive, cross-industry portfolio of QMS applications to advance their quality programs and meet critical business goals. With Reliance NXG, customers can now accelerate their quality journey into the resilient and adaptable world of cloud-native quality and safety management, advanced analytics, controlled ubiquitous access and enterprise digital transformation. Reliance NXG allows customers to effectively future-proof their quality management systems and provide a powerful catalyst to digital transformation in their organizations. The technological foundation of Reliance NXG is based on four value pillars: usability, flexibility, visibility and scalability, enabled by advanced cloud-native technologies and a transformational vision. • Usability: The solution’s new search capability enables users to quickly find anything within the system, with enhanced navigation to streamline the user experience from any device. • Flexibility: New integration features, built upon a multi-tenant architecture, allow customers to break down the barriers that limit collaboration and keep up with changes in their business. • Visibility: Digital transformation efforts will drive QMS solutions deeper into an organization’s enterprise technology stack. Powered by Insights analytics, workflows can be configured to automatically classify events, improving the speed and accuracy of decisions. Users are provided not just with better information, but also guidance that can be used to streamline investigations and root cause analyses. • Scalability: The cloud-native QMS enables enterprise-wide quality processes, providing support for any number of users, any volume of data and any configuration with a high availability architecture with no single point of failure. Customers in regulated markets can leverage expedited validation and risk-based verification in Reliance to reduce testing effort required. Octave Reliance was originally founded in 1992 as ETQ and has main offices located in the U.S. and Europe. To learn more about Octave Reliance and its various product offerings, visit https://www.octave.com/products/asset-performance-management/reliance.

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Product Website
Octave Reliance (ETQ Reliance)
Seller
[Octave](https://www.g2.com/sellers/octave-9e5a428c-f303-4735-9417-dff1ef5736d4)
Discussions
[Octave Reliance (ETQ Reliance) Community](https://www.g2.com/products/octave-reliance-etq-reliance/discuss)
Languages Supported

German, English, French, Spanish, Chinese (Simplified)

Solution Type

All-in-One

Overview by
Kaitlyn Natchez

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

6 months

[
View More Pricing Information
](https://www.g2.com/products/octave-reliance-etq-reliance/pricing)

## Octave Reliance (ETQ Reliance) Integrations
(12)

What do users say about integrations?

Verified by Octave Reliance (ETQ Reliance)

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Microsoft 365

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Microsoft Excel

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NetSuite

](https://www.g2.com/products/oracle-netsuite/reviews)[

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SAP Concur

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Windchill

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 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Workday HCM

](https://www.g2.com/products/workday-hcm/reviews)

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 ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing")
AM

Verified User in Manufacturing

Enterprise (\> 1000 emp.)

9/11/2024

"Streamlined Document Control Management"

2.5/5

What do you like best about Octave Reliance (ETQ Reliance)?

EtQ is an excellent tool for organizing documents and automating approval workflows, ensuring all published documents are accurate and vetted. Its user-friendly interface allows for easy document management, while customizable workflows enhance accountability and quality control. It's ideal for cross-functional teams, EtQ provides a centralized repository, simplifying access to the latest documents and minimizing version control issues. With robust search functionality and efficient notifications, EtQ streamlines document management and improves collaboration, making it a valuable asset for businesses seeking to maintain compliance and boost productivity.

It's important to note that I was offered compensation for this review, so it is likely others were too. Review collected by and hosted on G2.com.

What do you dislike about Octave Reliance (ETQ Reliance)?

Limitations when it comes to managing roles Review collected by and hosted on G2.com.

What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?

Enhanced efficiency in locating and managing documents, reduced errors, and improved compliance with regulatory requirements. Saves time and reduces bottlenecks by ensuring documents move smoothly through the approval process, ultimately speeding up project timelines. Minimizes the stress and effort associated with audit preparation, ensuring a smoother audit process. Review collected by and hosted on G2.com.

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9/18/2024
Current UserValidated ReviewerIncentivizedSource: Seller invite

HS

Herbert S.

ISO Systems Manager

Enterprise (\> 1000 emp.)

1/29/2025

"Very positive, Understanding the eQMS compared to old manual process more difficult than expected"

4.5/5

What do you like best about Octave Reliance (ETQ Reliance)?

Ease of use. All inclusive modules that speak to one another Review collected by and hosted on G2.com.

What do you dislike about Octave Reliance (ETQ Reliance)?

Etq Academy follows more advanced features instead of out of box examples Review collected by and hosted on G2.com.

What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?

Document control, record keeping, training integration with document control and record keeping. CAPA action status and proper follow up. Escalation principles Review collected by and hosted on G2.com.

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Response from Angela Anderson of Octave Reliance (ETQ Reliance)

[Editedit](https://www.g2.com/survey_responses/octave-reliance-etq-reliance-review-10780554/official_response/edit)

Hi Herbert, Thank you for sharing your positive experience with ETQ Reliance QMS. We appreciate your feedback about the ease of use and the interconnected modules. We appreciate your feedback on ETQ Academy content and will consider it for future development. It's great that the system solves your document control, record keeping, training integration, and CAPA action status challenges.

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing")
CM

Verified User in Manufacturing

Mid-Market (51-1000 emp.)

9/12/2024

"Fast implementation of Core QMS Apps"

4.5/5

What do you like best about Octave Reliance (ETQ Reliance)?

ETQ's implementation capability is very high, fast and without issue that could not be resolved on the fly. The system was delivered in less than three months. Working hand in hand and with strong internal preparation, understanding the capabilities and connections between apps and then a focused change management is an important premise for success. The App selection is extensive and can be expanded on, and come with a basic functionality. With the right internal Admin and Designer resources a lot of smaller modification can be performed, and ETQ offers packages for further rollout stages with their experiences implementation staff. Review collected by and hosted on G2.com.

What do you dislike about Octave Reliance (ETQ Reliance)?

ETQ has a big suite of "out of the box" applications. Activating them properly needs more effort than initally expected. For proper expectation and requirement alignment, ensure that you get early access to the ETQ Academy for each future application owner to properly check the functionality of the applicable Apps. These apps can be futher custimized and improved with internal dedicated resources, just ensure you understand potential gaps from the beginning and select the best fit App packages - as they work together - that deliver the best ROI. Review collected by and hosted on G2.com.

What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?

Right of the start, proper documentation management and training of these is a core deliverable when you get started. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Vindula S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vindula S.")
VS

Vindula S.

EtQ Developer and Administrator

Enterprise (\> 1000 emp.)

5/29/2020

"Tool for your Quality Management needs"

5/5

What do you like best about Octave Reliance (ETQ Reliance)?

1. EtQ Reliance has lot of features and functionalities covering Quality needs for different domains.

2. Pre-configured modules are designed to meet the customer needs.

3. New EtQ Reliance brings the user experience to whole new level. Review collected by and hosted on G2.com.

What do you dislike about Octave Reliance (ETQ Reliance)?

1. Customer Support can be better.

2. Tool Administration is sometimes confusing. Review collected by and hosted on G2.com.

What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?

Being a Medical device company, using EtQ Reliance, our main focus is on Complaints Handling, CAPA. Apart from that we are utilizing OOB (Out of Box) modules. EtQ gives ability to design and build our own modules.

Using this, we have transformed QMS application into Enterprise Application. Our scope is not only limited to regulatory world, but reaching far beyond that and ventured into custom build modules for different business teams Review collected by and hosted on G2.com.

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8/27/2024
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Oil & Energy](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Oil & Energy")
AO

Verified User in Oil & Energy

Enterprise (\> 1000 emp.)

9/11/2024

"Spectacular application for both user and designer"

5/5

What do you like best about Octave Reliance (ETQ Reliance)?

As a designer, the application allows me to build a module quickly and provide the user with a visual instantly. We can then collaborate on how the application should be built and what all we need to include. The live webinars to sharpen our skillset is also great! I can provide updates to our users when something new is coming. The application is very user-friendly and our users suggest new ideas on how manual processes can be add to ETQ. We just started our integration piece with our main ERP system and I cannot wait to see the finished product. So far, we are very happy with this product. As an administrator, when I open a ticket, it is quickly resolved. If there seems to be multiple back and forth conversations, there is a request for a meeting which is very helpful! Review collected by and hosted on G2.com.

What do you dislike about Octave Reliance (ETQ Reliance)?

There are not many downsides except, I cannot just google an issue I'm having and find it on the internet. Also I wish I can see another customer's ERP integration and how other companies use the application so we can brainstorm how it can help our organization. It would be nice to have a free yearly session with a consultant to see how else we can improve our use of the application. Review collected by and hosted on G2.com.

What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?

Turning manual processes into recordable and efficent processes. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing")
AM

Verified User in Manufacturing

Mid-Market (51-1000 emp.)

9/11/2024

"ETQ Reliance is, in general, a good solution for large scale companies to use."

4/5

What do you like best about Octave Reliance (ETQ Reliance)?

ETQ's modules allow for compartimetalization of quality tracking tasks, such as document control.

It offers a large amount of control to the admins to make sure that the right information is being forwarded to the right places and people.

For example, the document control modules approval process provides adaquate measures to ensure that proper review of procedures and forms is completed before put into production.

ETQ script allows for great customizability in the process and some favorable automation. Review collected by and hosted on G2.com.

What do you dislike about Octave Reliance (ETQ Reliance)?

ETQ Reliance could benefit from some better integration with Microsoft Office products.

It would be incredibly nice to have a built in web editor for forms, as opposed to the current download/upload process.

ETQ can be frustrating to some users in fast-paced environments where web access is limited. Review collected by and hosted on G2.com.

What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?

We leverage the document control module primarily in ETQ Reliance.

It allows for tightly controlled form and specification revision.

Provided that users follow protocol, it ensures we always are using up-to-date forms, procedures, and specifications. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Pharmaceuticals](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Pharmaceuticals")
AP

Verified User in Pharmaceuticals

Mid-Market (51-1000 emp.)

9/9/2024

"ETQ works, but there is a learning curve"

3/5

What do you like best about Octave Reliance (ETQ Reliance)?

- Having a QMS really helped the company keep documents sorted better than keeping everything on paper

- Having one place to keep documents and training together can be helpful

- built in quiz tracking is a nice feature to have Review collected by and hosted on G2.com.

What do you dislike about Octave Reliance (ETQ Reliance)?

- Learning the process of how everything works in ETQ can be very difficult. Routing a document through the entire system the first time can be a bit daunting as there is a lot going on

- It feels like there are a lot of areas in ETQ that hinder productivity and are just overall clunky. For example, if you enter your password incorrectly you now need to enter in your username and password again, and need to every time you type something in incorrectly.

- Switching between documents/modules does not feel right, I see a lot of people just backing out completely and finding the document again instead of using the tab system at the top

- needing to download a document every time training is required instead of having a way to preview the document first clutters up a lot of people's downloads folders Review collected by and hosted on G2.com.

What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?

Before we started using ETQ, everything was done on paper. Training binders were used and could be easily left not up to date for some training if staff were not vigilant about keeping up to date. Having a QMS system ensures staff are doing training regularly and on time. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Pharmaceuticals](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Pharmaceuticals")
AP

Verified User in Pharmaceuticals

Mid-Market (51-1000 emp.)

9/9/2024

"Comprehensive and Scalable Quality Management Solution"

5/5

What do you like best about Octave Reliance (ETQ Reliance)?

ETQ Reliance QMS offers a highly configurable platform that provides excellent flexibility for organizations of all sizes. Its user-friendly interface makes it easy to navigate, and the wide range of modules—including Document Control, Corrective Action, Audit Management, and Risk Management—integrates seamlessly into business processes. The scalability of the platform ensures that it can grow with the organization, adapting to increasing complexities and regulatory requirements. I particularly appreciate the advanced analytics and reporting features that provide valuable insights and real-time tracking of quality metrics. Its cloud-based infrastructure also allows for remote access, which is ideal for distributed teams. Review collected by and hosted on G2.com.

What do you dislike about Octave Reliance (ETQ Reliance)?

While ETQ Reliance QMS is feature-rich, the initial implementation and configuration can take time, especially if you are managing large-scale operations with complex workflows. Some users might need external support during this phase, as the system's customization capabilities require a bit of a learning curve. However, once the system is fully set up, it runs smoothly and efficiently. Review collected by and hosted on G2.com.

What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?

ETQ Reliance QMS is addressing several key challenges in Document Management and Training, with a focus on transitioning to a paperless environment and integrating e-signature capabilities.

One of the primary challenges was maintaining up-to-date documents across multiple teams and departments. ETQ Reliance has centralized document control, allowing easy access, version control, and secure document sharing. The e-signature functionality ensures that documents are approved and signed off electronically, reducing delays, eliminating paper, and ensuring compliance with industry standards like FDA 21 CFR Part 11. This has greatly streamlined our workflow, minimizing errors related to document mismanagement and improving audit readiness.

In training, the manual tracking of employee certifications, training schedules, and compliance was time-consuming. ETQ Reliance automates these processes, assigning training tasks, notifying employees of upcoming certifications, and maintaining digital records with e-signature validation. This shift to a paperless system has resulted in better compliance tracking, reduced human error, and ensured that all employees are trained and certified according to the necessary regulations. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Medical Devices](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Devices")
AM

Verified User in Medical Devices

Mid-Market (51-1000 emp.)

12/12/2024

"ETQ is easy to create"

4.5/5

What do you like best about Octave Reliance (ETQ Reliance)?

The system is very configurable and allows for the creation and selection of keywords, categories to allow for easy search and linking. To update or change a list is farily easy, as it is either a simple add button or if mass changes, an easy to perform upload.

The implementation of our QMS went smoothly as the standard workflow and template meet the majority of our needs without the need for much additional changes. Review collected by and hosted on G2.com.

What do you dislike about Octave Reliance (ETQ Reliance)?

The downside of ETQ is not really a downside but the more modules you use the more powerfult he system is. Using the document control module alone is nice and efficient to manage documents, but the ability to link to CAPA, NCMRs, Audits, inspections is more powerful. Review collected by and hosted on G2.com.

What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?

The ability to track/maintain all our QMS documents in an easy to search and change process. Review collected by and hosted on G2.com.

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Response from Angela Anderson of Octave Reliance (ETQ Reliance)

[Editedit](https://www.g2.com/survey_responses/octave-reliance-etq-reliance-review-10639975/official_response/edit)

Thank you for sharing your positive experience with ETQ Reliance QMS. It's great to hear that the system's configurability and standard workflow met the majority of your needs during implementation.

Validated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing")
AM

Verified User in Manufacturing

Mid-Market (51-1000 emp.)

8/29/2024

"Features are nice but Support can be a big hit or miss."

3.5/5

What do you like best about Octave Reliance (ETQ Reliance)?

The ease of implementation with the drag and drop feature. Scripting isn't too bad to a certain point so it makes it easier to figure out with basic knowledge. Review collected by and hosted on G2.com.

What do you dislike about Octave Reliance (ETQ Reliance)?

Mostly the support system. Some support members are great to work with and can break down issues into details very well but, if you get unlucky your case can take forever to figure out. There should be a copy system for sections and subforms that would make it way easier to create new module because a decent amount of stuff is similarly used in new modules or exactly the same like part lookup subforms there the same in almost every module. RC people are also a hit or miss sometimes if you get a less experienced person the person will use way more rc hours to figure an issue out which I know makes sense for someone newer but it becomes an issue on my side because I have only a certain number of rc hours per year. Review collected by and hosted on G2.com.

What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?

It makes it so everything is in one place which makes it easier to follow work especially with the due dates and email notifications. There is a module that almost every department is able to use or get implemented. One big thing is traceability which ETQ is really good at since you can lookup field history or see who was assigned in the past phase so it makes it easier to know who to goto and who made a mistake. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

## Questions about Octave Reliance (ETQ Reliance)? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Octave Reliance (ETQ Reliance)
](https://www.g2.com/products/octave-reliance-etq-reliance/discussions/new)

BW

Bruce Walker
•
Last activity about 6 years ago

attachment limits

2 Upvotes

3

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GU

Guest User

What is ETQ Reliance QMS used for?

0 Upvotes

0

[
Join the conversation
](https://www.g2.com/discussions/what-is-etq-reliance-qms-used-for)

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## Pricing Insights

Averages based on real user reviews.

### Time to Implement

6 months

### Return on Investment

20 months

### Average Discount

11%

### Perceived Cost

$$$$$

[
View More Pricing Information
](https://www.g2.com/products/octave-reliance-etq-reliance/pricing)

## How much does Octave Reliance (ETQ Reliance) cost?

Data powered by [BetterCloud](https://www.bettercloud.com).

Estimated Price

### $$k - $$k

Per Year

Based on data from 5 purchases.

Get Price Estimate

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##### 
##### Octave Reliance (ETQ Reliance) Features

Nonconformance

Conformance Records

CAPA

Change Management

Quality system

Document Control

Analytics and Reports

Inspection Management

Templates

Workflows

Corrective Actions

Platform

Integration

Security & Privacy

Flexibility

[
View More Features
](https://www.g2.com/products/octave-reliance-etq-reliance/features)

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