--- title: Octave Reliance (ETQ Reliance) Reviews meta\_title: 'Octave Reliance (ETQ Reliance) Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 624 reviews by the users' company size, role or industry to find out how Octave Reliance (ETQ Reliance) works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 624 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Environmental, Quality and Safety Management url: https://www.g2.com/categories/environmental-quality-and-safety-management --- # Octave Reliance (ETQ Reliance) Reviews & Product Details Visit Website Octave Reliance® (formerly ETQ Reliance) is the leading provider of quality, EHS and compliance management software, trusted by the world’s strongest brands. More than 600 customers globally, spanning industries such as manufacturing, medical devices, electronics, heavy industry, food and beverage, pharmaceuticals and automotive, use Reliance to secure positive brand reputations, enable higher levels of customer loyalty and enhance profitability. Octave Reliance offers built-in best practices and powerful flexibility to drive business excellence through quality. Reliance QMS provides customers with a suite of fundamental capabilities and a set of core applications that optimize quality management programs: • Document Control • Change Management • Audit Management • Corrective Action (CAPA) • Insights Advanced Analytics • Training Management • Suppliers, Materials and Chemicals • And more Reliance customers have long relied on its comprehensive, cross-industry portfolio of QMS applications to advance their quality programs and meet critical business goals. With Reliance NXG, customers can now accelerate their quality journey into the resilient and adaptable world of cloud-native quality and safety management, advanced analytics, controlled ubiquitous access and enterprise digital transformation. Reliance NXG allows customers to effectively future-proof their quality management systems and provide a powerful catalyst to digital transformation in their organizations. The technological foundation of Reliance NXG is based on four value pillars: usability, flexibility, visibility and scalability, enabled by advanced cloud-native technologies and a transformational vision. • Usability: The solution’s new search capability enables users to quickly find anything within the system, with enhanced navigation to streamline the user experience from any device. • Flexibility: New integration features, built upon a multi-tenant architecture, allow customers to break down the barriers that limit collaboration and keep up with changes in their business. • Visibility: Digital transformation efforts will drive QMS solutions deeper into an organization’s enterprise technology stack. Powered by Insights analytics, workflows can be configured to automatically classify events, improving the speed and accuracy of decisions. Users are provided not just with better information, but also guidance that can be used to streamline investigations and root cause analyses. • Scalability: The cloud-native QMS enables enterprise-wide quality processes, providing support for any number of users, any volume of data and any configuration with a high availability architecture with no single point of failure. Customers in regulated markets can leverage expedited validation and risk-based verification in Reliance to reduce testing effort required. Octave Reliance was originally founded in 1992 as ETQ and has main offices located in the U.S. and Europe. To learn more about Octave Reliance and its various product offerings, visit https://www.octave.com/products/asset-performance-management/reliance. * * * Product Website Octave Reliance (ETQ Reliance) Seller [Octave](https://www.g2.com/sellers/octave-9e5a428c-f303-4735-9417-dff1ef5736d4) Discussions [Octave Reliance (ETQ Reliance) Community](https://www.g2.com/products/octave-reliance-etq-reliance/discuss) Languages Supported German, English, French, Spanish, Chinese (Simplified) Solution Type All-in-One Overview by Kaitlyn Natchez Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 6 months [ View More Pricing Information ](https://www.g2.com/products/octave-reliance-etq-reliance/pricing) ## Octave Reliance (ETQ Reliance) Integrations (12) What do users say about integrations? Verified by Octave Reliance (ETQ Reliance) [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Acerta ](https://www.g2.com/products/acerta/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Augmentir ](https://www.g2.com/products/augmentir/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") AWS Cloud Development Kit (AWS CDK) ](https://www.g2.com/products/aws-cloud-development-kit-aws-cdk/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Docusign ](https://www.g2.com/products/docusign/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Infor CloudSuite Corporate ](https://www.g2.com/products/infor-cloudsuite-corporate/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Jira ](https://www.g2.com/products/jira/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft 365 ](https://www.g2.com/products/microsoft365/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Excel ](https://www.g2.com/products/microsoft-excel/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") NetSuite ](https://www.g2.com/products/oracle-netsuite/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SAP Concur ](https://www.g2.com/products/sap-concur/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Windchill ](https://www.g2.com/products/ptc-windchill/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Workday HCM ](https://www.g2.com/products/workday-hcm/reviews) Show More LB Lisa B. Contracts and Compliance Manger Small-Business (50 or fewer emp.) 4/15/2025 "Streamline Quality Management System" 5/5 What do you like best about Octave Reliance (ETQ Reliance)? Modular based to launch one at time or as a bundle. It's great to training staff separately and not all at once. Review collected by and hosted on G2.com. What do you dislike about Octave Reliance (ETQ Reliance)? We struggle with the support at times. I'm not the best at script writing or working through things myself. The support seems to be hands off sometimes and require hours to provide support. Review collected by and hosted on G2.com. What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you? We use the system as the standard Quality Management System, Documentation of Capas, Deviations, document control, Meeting management, Change Management, Audits, and a customized Privacy and Security Incidents. This is streamlining our documentation process and management of these items. We were paper based, and it was it was a great change for the electronic management. Review collected by and hosted on G2.com. Show More Response from Angela Anderson of Octave Reliance (ETQ Reliance) [Editedit](https://www.g2.com/survey_responses/octave-reliance-etq-reliance-review-11050195/official_response/edit) We're glad to hear that you find the modular approach of ETQ Reliance QMS beneficial for metering employee training versus having to train on everything at once. Validated ReviewerIncentivizedSource: Seller invite AH Andrey H. IT Applications analyst Enterprise (\> 1000 emp.) 9/9/2024 "Flexible and Powerful: ETQ Reliance QMS for Quality Assurance" 4.5/5 What do you like best about Octave Reliance (ETQ Reliance)? It is a very complete application, it has many modules already established, such as “Document Control”, yet it allows you to add and modify new or existing modules. Making it a very customizable tool Review collected by and hosted on G2.com. What do you dislike about Octave Reliance (ETQ Reliance)? Perhaps the learning curve, having specific jython libraries can make it complex for people who are not familiar with the code. Review collected by and hosted on G2.com. What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you? Due to the separation of Atmus with Cummins, it was a great opportunity to migrate applications to ETQ Review collected by and hosted on G2.com. Show More Response from Angela Anderson of Octave Reliance (ETQ Reliance) [Editedit](https://www.g2.com/survey_responses/octave-reliance-etq-reliance-review-10224763/official_response/edit) Hi Audrey, thank you for sharing your positive experience with ETQ Reliance and that you appreciate the flexibility to use built-in processes or configure new ones to meet your specific needs. 4/2/2025 Current UserValidated ReviewerIncentivizedSource: Seller invite RG Rene G. Customer Quality Manager Mid-Market (51-1000 emp.) 6/17/2025 "Team ETQ" 4.5/5 What do you like best about Octave Reliance (ETQ Reliance)? The ease of use and it flexibility in building processes Review collected by and hosted on G2.com. What do you dislike about Octave Reliance (ETQ Reliance)? ETQ could do a better job integrating themselves with the customer. What modules will help solve my problems? You did this in the initial evaluation, but stopped even though there are more problems to solve Review collected by and hosted on G2.com. What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you? Getting data into a System so that we can use it to help solve problems and reduce CoPQ Review collected by and hosted on G2.com. Show More Response from Angela Anderson of Octave Reliance (ETQ Reliance) [Editedit](https://www.g2.com/survey_responses/octave-reliance-etq-reliance-review-11305555/official_response/edit) Hi Rene, thank you for sharing your experience with ETQ. We're glad to hear that you find ETQ Reliance QMS easy to use and flexible for building processes. We would certainly like to continue supporting you throughout your quality journey. Please reach out to your account team so we can re-engage. Validated ReviewerSource: Organic ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 7/2/2025 "ETQ Reliance" 4.5/5 What do you like best about Octave Reliance (ETQ Reliance)? ETQ is responsive and user friendly. We find it to be easy to configure to adapt to our needs as a Blood Banking Industry. Review collected by and hosted on G2.com. What do you dislike about Octave Reliance (ETQ Reliance)? A downside about ETQ is that there may several options or ways to configure things you have to go through trial and error to determine what path works best for your company. Review collected by and hosted on G2.com. What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you? ETQ Reliance system helps us keep track of all incidents, we recently created a new application that allows users to request user access to different company applications, this allows us to track users access sitewide. Review collected by and hosted on G2.com. Show More Response from Angela Anderson of Octave Reliance (ETQ Reliance) [Editedit](https://www.g2.com/survey_responses/octave-reliance-etq-reliance-review-11358193/official_response/edit) We're pleased to hear that ETQ Reliance is helping you track incidents and manage user access requests effectively. We understand that the design process may have its challenges, especially with the flexibility and configurability ETQ offers. We are always here to support you with guidance on best practices. Validated ReviewerIncentivizedSource: Seller invite ![Mason P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mason P.") MP Mason P. Enterprise (\> 1000 emp.) 10/9/2024 "Better than MasterControl" 5/5 What do you like best about Octave Reliance (ETQ Reliance)? ETQ is way more configurable than our previous QMS. Also the support from ETQ has very willing to help and problem solve out issues. Review collected by and hosted on G2.com. What do you dislike about Octave Reliance (ETQ Reliance)? I have not been in the system long enough to have any issues with the system. Review collected by and hosted on G2.com. What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you? We are able to reconfigure how we manage change control better than before. Review collected by and hosted on G2.com. Show More Response from Angela Anderson of Octave Reliance (ETQ Reliance) [Editedit](https://www.g2.com/survey_responses/octave-reliance-etq-reliance-review-10355798/official_response/edit) Hi Mason, Thank you for your feedback! We're pleased to hear that you find ETQ Reliance QMS to be more configurable and that our support team has been helpful in problem-solving. We appreciate your input. 6/27/2025 Validated ReviewerIncentivizedSource: Seller invite ![Heidi J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Heidi J.") HJ Heidi J. Quality System Data Steward Enterprise (\> 1000 emp.) 9/27/2024 "I like ETQ reliance QMS, can see the benefits of an all inclusive system" 4/5 What do you like best about Octave Reliance (ETQ Reliance)? I think the system is relatively easy to use. I like the community access (ETQ Campus), and the live videos/webinars. Staff are knowledgable and easy to work with when you run into an a question. I use the system on a daily basis, its a major portion of my job. Once fully implemented, I can see it adding value to our work processes. The mobile accessibility is a huge perk, staff can access the system while traveling for work. Review collected by and hosted on G2.com. What do you dislike about Octave Reliance (ETQ Reliance)? I dislike the fact that there isnt a general overview document/index tied to the search bar with the basic information that comes with install. An index with definition of the fields/sections purposes. It would aid in building up our configuation specification documents when adding new features to the system. I understand that the system is built for our needs, but I am talking about the general fields and functions that come rather standard. Review collected by and hosted on G2.com. What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you? It is taking our many global facilities and trying to join and standardize how we do things. It gives us ease of use when working for one site or multiple. The securities adds another layer of protection so all employees cant view all documents at all sites. It keeps our data secure and also easy to access for things you are allowed to view. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Angel B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Angel B.") AB Angel B. Advanced Analytics, Software Development + Configuration (eQMS) Enterprise (\> 1000 emp.) 12/14/2023 "Reliable , Effective, and Expandable eQMS solution for Medical Device Companies" 5/5 What do you like best about Octave Reliance (ETQ Reliance)? The flexibility afforded by the framework - by that I not only mean the configuration of the documents, and workflows but the ability to expand the functionality using a popular, well understood script language. The solutions provided within the application are meaningful to the use cases they serve, and their impact is further enhanced by the ability to create new functionalities , interactions and integrations in a manner that can be well maintained. Here at Applied Medical, we have expanded the breadth of automations provided by existing EtQ Modules in a manner that is easy to maintain, train to, expand while meeting our strict software development validation standards. EtQ's underlying technologies have made allowed us to seamlessly integrate these enhanced automations within our software development lifecycle. Allowing us to develop meaningful , impactful solutions to our customers. Here are some examples - using Python to leverage Restful integrations with SAP allowing us to perform an ETL function ensuring the data is harmonized across SAP and EtQ. Automating the creation of tasks again using Python and EtQ's task profiles, creating advanced Views for the users to quickly glance and navigate the current states of their systems. Leverage the wealth of options allowable for user interfaces - such as using Views as a means to select items within a drop down (an amazing feature that improved our Complaints Module compliance with recent MDR IMDRF efforts). EtQ is so confident in the effectiveness and pertinence of their solutions, that they open up their entire ecosystem for us to explore and leverage when advancing our interests. Its refreshing and inspiring - EtQ hands you the keys and asks you to go wherever your imagination wants and the business needs, and they will be there each step of the way. Their consultants act as teachers , facilitators , and their customer service representatives are well versed in our industries , making each conversation fruitful and engaging. It all feels like one Company, Applied Medical and EtQ. Review collected by and hosted on G2.com. What do you dislike about Octave Reliance (ETQ Reliance)? Exploring the avenues that allow for enhanced functionality tailored to our use cases requires patience, its an incremental approach that may lead to some frustration based on how well documented some techological concepts are ... but the answer will be forthcoming. The answer is there, and EtQ will find it. As with all software development, it is critical that the added business logic and software constructs be documented and maintained. Wish EtQ could help a bit more with that, but its minor hiccup in an otherwise world class product and framework. Review collected by and hosted on G2.com. What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you? EtQ at Applied Medical is our primary eQMS system to meet the pertinent CFR requirements , including 820 and Part 11. As an adjunct, EtQ is allowing us to automate our calibration systems, and standards management. Review collected by and hosted on G2.com. Show More Response from Angela Anderson of Octave Reliance (ETQ Reliance) [Editedit](https://www.g2.com/survey_responses/octave-reliance-etq-reliance-review-9014111/official_response/edit) Hi Angel, thank you for so thoroughly commenting on your ETQ experience! We appreciate your long-time business and love to see how far you've come in expanding your deployment and the value it has delivered. 9/25/2024 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Packaging and Containers](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Packaging and Containers") AP Verified User in Packaging and Containers Enterprise (\> 1000 emp.) 10/10/2024 "Great tool that adapts to your business needs" 4.5/5 What do you like best about Octave Reliance (ETQ Reliance)? The best part about the ETQ Reliance is how easy and flexible the system is. Being able to customize your own modules and have all quality combined into one place, allow users be more motivated to follow procedures Review collected by and hosted on G2.com. What do you dislike about Octave Reliance (ETQ Reliance)? System contains a few limitations and missing a few features that other system has already available for a long time ago. Review collected by and hosted on G2.com. What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you? ETQ has been able to automate many processes that previously was only through emails. Now, with ETQ, not only the process is automated, but also highlighted some gaps that we have. Review collected by and hosted on G2.com. Show More Response from Angela Anderson of Octave Reliance (ETQ Reliance) [Editedit](https://www.g2.com/survey_responses/octave-reliance-etq-reliance-review-10359799/official_response/edit) We're glad you find ETQ Reliance QMS easy and flexible to use. Configurable modules and centralized quality management are indeed valuable features when it comes to encouraging users to adhere to procedures. 4/11/2025 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Aviation & Aerospace](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Aviation & Aerospace") AA Verified User in Aviation & Aerospace Mid-Market (51-1000 emp.) 6/17/2025 "Amazing Functionally" 5/5 What do you like best about Octave Reliance (ETQ Reliance)? I am really excited about the potential for expanding the out-of-box applications to meet our business needs as well as creating new applications. Review collected by and hosted on G2.com. What do you dislike about Octave Reliance (ETQ Reliance)? The training application has less functionality and automation then I was expecting. I would like to see a more diverse exam features besides just multiple choice. I would also like to see better data analytics capable of if / then analysis. Review collected by and hosted on G2.com. What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you? We are switching from an older eqms system and are excited for the configurability of etq. We are also excited to expand the software into other uses like calibration. Review collected by and hosted on G2.com. Show More Response from Angela Anderson of Octave Reliance (ETQ Reliance) [Editedit](https://www.g2.com/survey_responses/octave-reliance-etq-reliance-review-11302982/official_response/edit) We're glad to hear that you're excited about the potential for expanding the out-of-the-box applications and creating new ones to meet your business needs. Be sure to add your great product feedback to User Voice on ETQ Campus. Our product team uses those votes to prioritize the roadmap! Validated ReviewerSource: Organic ![Dipak P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dipak P.") DP Dipak P. Project Manager - EtQ Medical Devices Enterprise (\> 1000 emp.) 5/28/2020 "Easy Development Process!" 5/5 What do you like best about Octave Reliance (ETQ Reliance)? EtQ is providing inbuilt API and help tools to development new forms, views, workflows etc. It is providing better error log technique to handle errors in script. Providing multi language functionality. We can easily create new documents, new views, new work flows. Also, it is providing best user authentication functionality with groups. It is providing easy way to customize access profile for rest/sap web services. We can create multiple localization files to view content in local language for logged users. We can check current logged user and make them logout by forcefully during critical time. Review collected by and hosted on G2.com. What do you dislike about Octave Reliance (ETQ Reliance)? It is not allowing to update closed document without routing to open phase using new REST/SAP web services. Sometime syncing base localization file in localization profile, it gives error that "It is already in use". During the view creation sometime when we drag and drop column it is gives error like column design name is not available, we have to work with EtQ support to clear cache and restart instance to resolve issue. Review collected by and hosted on G2.com. Recommendations to others considering Octave Reliance (ETQ Reliance): We have prepared custom web services using ETQ RESTFUL services to send data of client to ETQ. Using it we are creating new complaints and investigation activities in Complaints schema. Also, we are creating new material in material profile in "Supplier, Materials and Chemicals" module. Using new web services we are managing 1000+ complaints and product of clients. If anyone who want to connect with EtQ, it is easy to use and very easy to do any change required as per requirement. Review collected by and hosted on G2.com. What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you? We are currently using Complaints module. It is help our clients to create complaints and investigate it. Also, users can generate reports as required. Its also allowing FDA support. Review collected by and hosted on G2.com. Show More 9/17/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about Octave Reliance (ETQ Reliance)? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Octave Reliance (ETQ Reliance) ](https://www.g2.com/products/octave-reliance-etq-reliance/discussions/new) GU Guest User What is ETQ Reliance QMS used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-etq-reliance-qms-used-for) BW Bruce Walker • Last activity about 6 years ago attachment limits 2 Upvotes 3 [ Join the conversation ](https://www.g2.com/discussions/25093-attachment-limits) [ View all Discussions ](https://www.g2.com/products/octave-reliance-etq-reliance/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 6 months ### Return on Investment 20 months ### Average Discount 11% ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/octave-reliance-etq-reliance/pricing) ## How much does Octave Reliance (ETQ Reliance) cost? Data powered by [BetterCloud](https://www.bettercloud.com). Estimated Price ### $$k - $$k Per Year Based on data from 5 purchases. 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