--- title: Octave Reliance (ETQ Reliance) Reviews meta\_title: 'Octave Reliance (ETQ Reliance) Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 624 reviews by the users' company size, role or industry to find out how Octave Reliance (ETQ Reliance) works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 624 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Environmental, Quality and Safety Management url: https://www.g2.com/categories/environmental-quality-and-safety-management ---

# Octave Reliance (ETQ Reliance) Reviews & Product Details

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Octave Reliance® (formerly ETQ Reliance) is the leading provider of quality, EHS and compliance management software, trusted by the world’s strongest brands. More than 600 customers globally, spanning industries such as manufacturing, medical devices, electronics, heavy industry, food and beverage, pharmaceuticals and automotive, use Reliance to secure positive brand reputations, enable higher levels of customer loyalty and enhance profitability. Octave Reliance offers built-in best practices and powerful flexibility to drive business excellence through quality. Reliance QMS provides customers with a suite of fundamental capabilities and a set of core applications that optimize quality management programs: • Document Control • Change Management • Audit Management • Corrective Action (CAPA) • Insights Advanced Analytics • Training Management • Suppliers, Materials and Chemicals • And more Reliance customers have long relied on its comprehensive, cross-industry portfolio of QMS applications to advance their quality programs and meet critical business goals. With Reliance NXG, customers can now accelerate their quality journey into the resilient and adaptable world of cloud-native quality and safety management, advanced analytics, controlled ubiquitous access and enterprise digital transformation. Reliance NXG allows customers to effectively future-proof their quality management systems and provide a powerful catalyst to digital transformation in their organizations. The technological foundation of Reliance NXG is based on four value pillars: usability, flexibility, visibility and scalability, enabled by advanced cloud-native technologies and a transformational vision. • Usability: The solution’s new search capability enables users to quickly find anything within the system, with enhanced navigation to streamline the user experience from any device. • Flexibility: New integration features, built upon a multi-tenant architecture, allow customers to break down the barriers that limit collaboration and keep up with changes in their business. • Visibility: Digital transformation efforts will drive QMS solutions deeper into an organization’s enterprise technology stack. Powered by Insights analytics, workflows can be configured to automatically classify events, improving the speed and accuracy of decisions. Users are provided not just with better information, but also guidance that can be used to streamline investigations and root cause analyses. • Scalability: The cloud-native QMS enables enterprise-wide quality processes, providing support for any number of users, any volume of data and any configuration with a high availability architecture with no single point of failure. Customers in regulated markets can leverage expedited validation and risk-based verification in Reliance to reduce testing effort required. Octave Reliance was originally founded in 1992 as ETQ and has main offices located in the U.S. and Europe. To learn more about Octave Reliance and its various product offerings, visit https://www.octave.com/products/asset-performance-management/reliance.

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Product Website
Octave Reliance (ETQ Reliance)
Seller
[Octave](https://www.g2.com/sellers/octave-9e5a428c-f303-4735-9417-dff1ef5736d4)
Discussions
[Octave Reliance (ETQ Reliance) Community](https://www.g2.com/products/octave-reliance-etq-reliance/discuss)
Languages Supported

German, English, French, Spanish, Chinese (Simplified)

Solution Type

All-in-One

Overview by
Kaitlyn Natchez

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

6 months

[
View More Pricing Information
](https://www.g2.com/products/octave-reliance-etq-reliance/pricing)

## Octave Reliance (ETQ Reliance) Integrations
(12)

What do users say about integrations?

Verified by Octave Reliance (ETQ Reliance)

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Microsoft 365

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NetSuite

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Windchill

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Workday HCM

](https://www.g2.com/products/workday-hcm/reviews)

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VC

Valentino C.

Quality engineer

Cosmetics

Small-Business (50 or fewer emp.)

7/2/2025

"ETQ Reliance QMS finally made our audit readiness feel completely in control"

4.5/5

What do you like best about Octave Reliance (ETQ Reliance)?

The strong point of ETQ Reliance QMS that I like most is the formidable module on CAPA. It actually assists us to make our corrective and preventive measures lean in the aspect of implementation and closure. We are able to keep track of the non-conformances and even trace them back to the root cause analysis easily. The other massive advantage is the integrated document control system. It also makes sure that everyone is at all times using up-to-date approved copies. This has made the audit preparations so easy. Review collected by and hosted on G2.com.

What do you dislike about Octave Reliance (ETQ Reliance)?

The complexity of the setup is one of my greatest dislikes about ETQ Reliance QMS. It took us a lot of time and effort to get all setup to our specific work flows. The user interface also takes more or less outdated at times. It is not as obvious as some of the newer cloud based apps. Although it works, it certainly has a steeper learning curve than the new users. Review collected by and hosted on G2.com.

What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?

ETQ Reliance QMS is resolving our first big issue fragmented, manual quality. Prior to that we had lots and lots of shared drives plus spreadsheets. There was a mad scramble of papers to follow an issue all the way through the customers complaint to a finished CAPA. We have everything centralized and connected, all our quality data is in ETQ Reliance. This implies that we only have a source of truth on everything. We are quicker at our compliance checks and we become a lot more confident when there is a regulatory audit. Review collected by and hosted on G2.com.

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Response from Angela Anderson of Octave Reliance (ETQ Reliance)

[Editedit](https://www.g2.com/survey_responses/octave-reliance-etq-reliance-review-11357350/official_response/edit)

We're thrilled to hear that ETQ Reliance QMS has helped you gain control over your audit readiness and streamline your CAPA process. Our CAPA module is designed to make corrective and preventive measures more efficient and effective, and we're glad to hear it's working well for you.

Validated ReviewerIncentivizedSource: Seller invite

 ![Maurizio A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maurizio A.")
MA

Maurizio A.

Data control specialist

Professional Training & Coaching

Small-Business (50 or fewer emp.)

6/22/2025

"Finding the correct version of a document is effortless and reliable with ETQ Reliance"

4.5/5

What do you like best about Octave Reliance (ETQ Reliance)?

I like so much the configurability of ETQ Reliance. It has a possibility to customize workflows based on our exact business procedures. This will encourage less manual work and minimal chances of compliance. The system modules included such as document control and CAPA are fantastic as well. They make all our quality information centralize. This makes tracking and reporting quite easier. Review collected by and hosted on G2.com.

What do you dislike about Octave Reliance (ETQ Reliance)?

It requires some amount of trouble getting set up and configured initially. It is time consuming and demands special expertise. To some extent the user interface is a bit dated compared to recent software as well. It can also seem less intuitive to navigate than it ought to. This may make new users slow in mastering the system. Review collected by and hosted on G2.com.

What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?

ETQ Reliance is our major solution to the problem of lack of cohesiveness in quality management processes. In the past, our documents, nonconformances and audits were handled on numerous incompatible systems. This left to mistakes and extreme pressure at external audits. All this has been centralized in ETQ. We possess definitive audit trails and automated work flow. This will greatly help our compliance risk and in the overall efficiency. Review collected by and hosted on G2.com.

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Response from Angela Anderson of Octave Reliance (ETQ Reliance)

[Editedit](https://www.g2.com/survey_responses/octave-reliance-etq-reliance-review-11318604/official_response/edit)

Hi Maurizio, We're glad to hear that you find ETQ Reliance's configurability and customizable workflows beneficial for your business procedures. Our goal is to streamline processes and minimize manual work for our users.

Validated ReviewerIncentivizedSource: Seller invite

 ![Sangamesh P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sangamesh P.")
SP

Sangamesh P.

Sr Software Engg QMS

Enterprise (\> 1000 emp.)

5/3/2022

"ETQ NXG"

5/5

What do you like best about Octave Reliance (ETQ Reliance)?

ETQ NXG - the SaaS version of ETQ is clean, crisp and loaded with huge number of integrated modules,

The underlying design of the modules is very scalable, easily customizable, be able to rapidly add new custom modules and yet keep same transactional integrity to the record set. The flexibility in building, integrating modules and features like audit trail, customizable workflows, application promotions etc., are some of the key elements why I like ETQ. Review collected by and hosted on G2.com.

What do you dislike about Octave Reliance (ETQ Reliance)?

Though lot many REST API features has been added, the documentation on the API usage needs to improve. Some key features like the ability for the users to save view filters and additional level of controls in View configuration and Centralized reports is missing. Review collected by and hosted on G2.com.

What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?

The out of box modules cover all areas of quality process in Lifesciences, Manufacturing, Medical etc. The audit trail features are Gxp/FDA compliant and ready to work with a simple configuration.

In my current role, we are able to benefit with the ease of managing and auditing Suppliers, Assets & Calibrations, Document control, tracking and resolving CAPA/SCAR issues. Review collected by and hosted on G2.com.

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Response from Angela Anderson of Octave Reliance (ETQ Reliance)

[Editedit](https://www.g2.com/survey_responses/octave-reliance-etq-reliance-review-6568354/official_response/edit)

Hi Sangamesh, thank you for sharing your positive experience! It's great to hear that your company benefits from the flexibility and scalability that ETQ Reliance NXG offers. We also appreciate your feedback on improving API documentation.

4/1/2025
Current UserValidated ReviewerIncentivizedSource: G2 Gives Campaign

DR

Dorci R.

NPD Coordinator

Enterprise (\> 1000 emp.)

4/26/2022

"Versitile software, knowledgeable support!"

5/5

What do you like best about Octave Reliance (ETQ Reliance)?

As a Reliance Administrator, I love how scalable and customizable ETQ Reliance is. I can create or modify fields, views, and notifications. I can even develop custom modules within the applications, ALL WITHOUT BEING A PROGRAMMER! I can also integrate data from other modules within Reliance or from other external applications. Reliance is, by far, the best database front end I've ever worked with! I also appreciate their "User Voice" feature that allows users to make and track suggestions for future application changes. Review collected by and hosted on G2.com.

What do you dislike about Octave Reliance (ETQ Reliance)?

I dislike the use of several software languages throughout the system (sql, python, etqscript). It's sometimes difficult to know when to use which language. The data entry of the new user interface isn't as user friendly as prior versions, but ETQ is working to improve that. Review collected by and hosted on G2.com.

What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?

We've used Reliance to consolidate applications, providing users one-stop shopping for applications and information to support business processes. Reliance has also provided a platform for developing custom applications. Review collected by and hosted on G2.com.

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Response from Angela Anderson of Octave Reliance (ETQ Reliance)

[Editedit](https://www.g2.com/survey_responses/octave-reliance-etq-reliance-review-6546791/official_response/edit)

Hi Dorci, We're glad to hear that you find ETQ Reliance QMS to be a robust and versatile platform without having to be a programmer. Keep your feedback coming!

3/14/2025
Current UserValidated ReviewerIncentivizedSource: G2 Gives Campaign

DL

Deja L.

Attending

Small-Business (50 or fewer emp.)

1/7/2026

"Perfect QMS Solution: Easy Navigation and Comprehensive Information"

5/5

What do you like best about Octave Reliance (ETQ Reliance)?

Everything about ETQ Reliance QMS is perfect.. it’s easy to navigate thru and has plenty information Review collected by and hosted on G2.com.

What do you dislike about Octave Reliance (ETQ Reliance)?

I don’t find anything least helpful. It is a great thing Review collected by and hosted on G2.com.

What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?

No problems at all and it’s benefiting me in good ways Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

GC

Geeta C.

Regulatory affairs specialist 

Pharmaceuticals

Small-Business (50 or fewer emp.)

5/11/2025

"Finally got all our quality tasks under one roof!"

4.5/5

What do you like best about Octave Reliance (ETQ Reliance)?

ETQ Reliance’s customizability is among the greatest advantages of the product for our organization. Arel we involve ETQ Reliance across our organization, and the flexibility in customizing distinct workflow plans for each body is very beneficial. It is a great thing how it automatically hooks up with our ERP, which makes data entry seamless and reduces the risk of duplicates from being generated. Familiarization with it enables smooth usability since we also use it every day for audit, CAPAs, and document control. Review collected by and hosted on G2.com.

What do you dislike about Octave Reliance (ETQ Reliance)?

ETQ Reliance QMS appears to be outdated and somewhat become cumbersome especially if one is starting from ground zero. We often realise that it takes a lot of time to train new employees and this usually frustrates the onboarding process. It does provide some flexibility though and building your own custom workflows can be rather problematic and usually requires some assistance from administrators. Such lack of user-friendliness is an impediment to growth when you demand immediate changes. Review collected by and hosted on G2.com.

What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?

CAPAs and audits tracking prior to ETQ Reliance was a somewhat prerogative of spreadsheets, email chain, and additional storage folders. We don’t miss anything because everything is laid out in one place. We’ ve made it way easier for compliance and it only takes us half the time to prepare for audits. The collaboration between teams has been improved whereby everyone can update and access quality processes through the system. In other words, it ensures that accountability is achieved on all fronts. Review collected by and hosted on G2.com.

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Response from Angela Anderson of Octave Reliance (ETQ Reliance)

[Editedit](https://www.g2.com/survey_responses/octave-reliance-etq-reliance-review-11153418/official_response/edit)

Hi Geeta, It's great to hear that ETQ Reliance QMS has helped streamline your CAPAs and audits tracking, making compliance preparation more efficient. We're pleased that the system has improved collaboration and accountability across your teams. We appreciate your feedback on aspects of the interface and we are continually improving in those areas.

Validated ReviewerIncentivizedSource: Seller invite

PW

Priya W.

Senior QA Compliance Officer

Mid-Market (51-1000 emp.)

10/29/2025

"User-Friendly Layout, But Misses Designer Mode"

5/5

What do you like best about Octave Reliance (ETQ Reliance)?

the usability, user friendly and the layout Review collected by and hosted on G2.com.

What do you dislike about Octave Reliance (ETQ Reliance)?

Prod has lost the ability to go on the designer mode Review collected by and hosted on G2.com.

What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?

Helps in managing our QMS and generating reports Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

VL

Victoria L.

Compliance Manager

Mid-Market (51-1000 emp.)

4/21/2025

"ETQ is a flexible tool with easy-to-use data management features"

5/5

What do you like best about Octave Reliance (ETQ Reliance)?

I liked it a lot because this tool is flexible and ideal for tracking and managing data. Moreover, it is easy to use. I like that it is comprehensive and has reliable features such as monitoring, correction, and preventive measures. I like the tracking, and its search functions is amazing. Review collected by and hosted on G2.com.

What do you dislike about Octave Reliance (ETQ Reliance)?

I would like to see more customization features, especially capabilities like changing font size and font. Review collected by and hosted on G2.com.

What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?

Generally, I can say that it is a good experience, which solves problems and benefit us, especially in regulatory compliance, data management, and quality management, as well as environmental health and safety. ETQ offers all of this and is the tool that has helped us and has performed excellently. Review collected by and hosted on G2.com.

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Response from Angela Anderson of Octave Reliance (ETQ Reliance)

[Editedit](https://www.g2.com/survey_responses/octave-reliance-etq-reliance-review-11066963/official_response/edit)

We're thrilled to hear that ETQ Reliance QMS has been beneficial for your organization in regulatory compliance, data management, and quality management. We appreciate your feedback and will continue to strive for excellence.

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Biotechnology](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Biotechnology")
AB

Verified User in Biotechnology

Mid-Market (51-1000 emp.)

10/14/2019

"Reliance - Gets the Job Done"

4/5

What do you like best about Octave Reliance (ETQ Reliance)?

ETQ Reliance is effective in maintaining a digital quality management system. It is user-friendly and provides a single source of information for the company's quality data. Since upgrading from Verse, there have been several improvements that make the system more and more worth the work that goes into the setup and maintenance. Recently, newer enhancements in Reliance CG (2020 and up) have made the system more bug-free and designer-friendly. The number of support tickets we need to create has decreased significantly from 2019 to now. The software's ability to handle advanced configurations and integrate with external software has made it all the more valuable. Flexibility is a large plus: if you know how to utilize ETQ Script, you can make the system do virtually anything. Additionally, once you purchase RC (Remote Configuration) hours, the support team is very helpful when implementing unique configurations or applications. Review collected by and hosted on G2.com.

What do you dislike about Octave Reliance (ETQ Reliance)?

ETQ Reliance is a powerful tool, but it still has its limitations. These limitations mostly appear on the designer side: while it is user-friendly, it is not always designer-friendly. My main pet peeve as a designer/administrator is that every time we update or patch, something else in the system seems to break. It has made me very cautious of upgrades. Some design limitations may make it so that users need to use annoying workarounds, such as needing to close two separate forms for one process. Lastly, the pricing structure (for yearly subscriptions, support, MAUs or CCUs, add-ons, QDL or Insights, and RC hours) is not ideal for small companies. Review collected by and hosted on G2.com.

Recommendations to others considering Octave Reliance (ETQ Reliance):

Start small! Review collected by and hosted on G2.com.

What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?

ETQ's software has given our company the opportunity to realize a fully digital Quality Management System. We have a digital repository for nearly all of our records and documents, and we have a customizable environment that all of our employees can use (with some level of ease). We are also utilizing Reliance's advanced capabilities to perform data analysis and facilitate continual improvement at our company. Review collected by and hosted on G2.com.

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6/27/2025
Validated ReviewerIncentivizedSource: G2 Gives Campaign

JM

Jensika M.

Senior Quality Systems Administrator

Mid-Market (51-1000 emp.)

10/29/2025

"Highly Customizable, But SSO Setup Needs Improvement"

5/5

What do you like best about Octave Reliance (ETQ Reliance)?

ETQ can be customized to fit any organisation's needs. Review collected by and hosted on G2.com.

What do you dislike about Octave Reliance (ETQ Reliance)?

SSO setup is not as easy as it is mentioned in the guide. Review collected by and hosted on G2.com.

What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?

We are able to customize all modules that we require for our organisation.

Being able to extract records easily helps us during audits. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: Seller invite

## Questions about Octave Reliance (ETQ Reliance)? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Octave Reliance (ETQ Reliance)
](https://www.g2.com/products/octave-reliance-etq-reliance/discussions/new)

GU

Guest User

What is ETQ Reliance QMS used for?

0 Upvotes

0

[
Join the conversation
](https://www.g2.com/discussions/what-is-etq-reliance-qms-used-for)

BW

Bruce Walker
•
Last activity about 6 years ago

attachment limits

2 Upvotes

3

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](https://www.g2.com/discussions/25093-attachment-limits)

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View all Discussions
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## Pricing Insights

Averages based on real user reviews.

### Time to Implement

6 months

### Return on Investment

20 months

### Average Discount

11%

### Perceived Cost

$$$$$

[
View More Pricing Information
](https://www.g2.com/products/octave-reliance-etq-reliance/pricing)

## How much does Octave Reliance (ETQ Reliance) cost?

Data powered by [BetterCloud](https://www.bettercloud.com).

Estimated Price

### $$k - $$k

Per Year

Based on data from 5 purchases.

Get Price Estimate

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##### 
##### Octave Reliance (ETQ Reliance) Features

Nonconformance

Conformance Records

CAPA

Change Management

Quality system

Document Control

Analytics and Reports

Inspection Management

Templates

Workflows

Corrective Actions

Platform

Integration

Security & Privacy

Flexibility

[
View More Features
](https://www.g2.com/products/octave-reliance-etq-reliance/features)

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##### Categories on G2

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