--- title: ETIYA CRM Reviews meta_title: 'ETIYA CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how ETIYA CRM works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 2 scale: '5' date_modified: '2026-08-09' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # ETIYA CRM Reviews **Vendor:** Etiya **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.8/5.0 **Total Reviews:** 2 ## About ETIYA CRM Etiya's CRM is a next-gen product that enables businesses to build and maintain strong customer relationships, fostering loyalty and improving retention, ultimately driving revenue growth. It provides a scalable, AI-powered system to manage campaigns, leads, loyalty programs, and customer information. By leveraging AI and machine learning, Etiya CRM generates actionable insights, recommends services, and identifies cross-sell and up-sell opportunities based on customers' needs and usage patterns. Predictive and prescriptive analytics enhance conversion rates, while dynamic workflows and automation increase sales efficiency and elevate customer experiences across all touchpoints. ## ETIYA CRM Reviews ### 1. An Effective Means of Growing Your Business **Rating:** 4.5/5.0 stars **Reviewed by:** Mohammad ramzan a. | Senior Technical Writer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2023 **What do you like best about ETIYA CRM?** Etiya CRM is a fantastic choice for companies of any size. It's cheap, filled with useful functions, and simple to use. Etiya CRM is an excellent alternative if you need a customer relationship management system to streamline your sales procedure, delight your clientele, and expand your company. **What do you dislike about ETIYA CRM?** ETIYA CRM may not be the best CRM solution if you want great customer care, low pricing, and a simple UI. ETIYA CRM has promise. However, it might be much better by enhancing customer service, decreasing its price, simplifying its user interface, introducing additional functions, and improving its connection with other systems. **What problems is ETIYA CRM solving and how is that benefiting you?** ETIYA CRM is a full-featured CRM system that may assist organizations in improving their customer interactions, sales processes, marketing campaigns, customer care, and business information. Here are some additional benefits of using ETIYA CRM: Increased productivity Improved customer satisfaction Increased sales ### 2. Best CRM Solution for Customer Management **Rating:** 5.0/5.0 stars **Reviewed by:** Ashish A. | Technical support Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** June 01, 2023 **What do you like best about ETIYA CRM?** Etiya is the one-stop solution for customer management, revenue management, order management and many more. This solution is beneficial for me and my organization to manage all the think in just one click. **What do you dislike about ETIYA CRM?** Nothing is dislike in this Etiya CRM Solution. **What problems is ETIYA CRM solving and how is that benefiting you?** It is challenging to manage the customer till onboarding to customer satisfaction. So with the help of Etiya, our organization generates dollars of profit to manage the customer very efficiently and also manage the revenue as well. - [View ETIYA CRM pricing details and edition comparison](https://www.g2.com/products/etiya-crm/reviews?open_modal_url=%2Fproducts%2Fetiya-crm%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fetiya-crm%252Freviews%26source%3Dpdp_avatar§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+19%3A46%3A49+-0500&secure%5Bsession_id%5D=326f5939-b989-46c6-8bc8-937d9b3e95a2&secure%5Btoken%5D=37abe9a941c33870728747c93e24fdad936acace36d9789a2f9798109e8df6ea&format=llm_user) ## ETIYA CRM Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management - Contract/License Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics - Email Management - File Management - Deal Management **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics - Workflow Management - Opportunity Management - Sales Pipeline Management - Reporting/Analytics - Calendar Management - Pipeline Management - Content Management - Communication Management - Visual Analytics - Template Management - Predictive Analytics - Document Management - Channel Management - Commission Management - Field Sales Management **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support - Third-Party Integrations - Social Media Integration - Customer Support - Multi-Channel Social Integration **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation - Mobile Access - Lead Generation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Third-Party Integration - Internal Chat Integration - Collaboration Tools - Prospecting Tools - Real-Time Data **Generative AI** - AI Text Generation - Generative AI - Proposal Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Calendar/Reminder System **Additional Functionality** - Search/Filter - Alerts/Notifications - Data Import/Export - Lead Capture - Batch Processing - Email Tracking - Tagging - Pipeline Reports - Drag & Drop - Segmentation - Customizable Fields - Role-Based Permissions - Interaction Tracking - CRM - Document Storage - AI Copilot - Contact Database - Referral Tracking - Quotes/Estimates - Multi-Channel Communication - Lead Qualification - Marketing Automation - Email Templates - Sales Reports - Customer Journey Mapping - Reminders - Lead Scoring - Data Security - Customizable Reports - Calendar Sync - For Startups - Performance Metrics - Sales Trend Analysis - For iPad Devices - Customizable Templates - Activity Tracking - Reporting & Statistics - For Mac Devices - Landing Pages/Web Forms - Lead Nurturing - Gamification - Prioritization - Web-based Deployment - Softphone - Single Sign On - Customer Database - Event Triggered Actions - Mobile App - Email Sequences - Customer Segmentation - Lead Assignment - For Small Businesses - Live Chat - Business Card/Badge Scanning - Data Visualization - Customer Social Profiles - Social Promotion - Monitoring - Engagement Tracking - Social Media Monitoring - Customer Engagement - Sentiment Analysis - Brand Tracking - Audience Targeting - Workflow Automation ## Top ETIYA CRM Alternatives - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,690 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,243 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,302 reviews)