MW

Michael W.

Small-Business (50 or fewer emp.)

7/23/2025

"Korndoerfer Homes - Ethos Review"

5/5

What do you like best about ETHOSystems?

the technicians have been great and are very helpful and proactive Review collected by and hosted on G2.com.

What do you dislike about ETHOSystems?

It is often difficult to complete the task that needs to be done in the time allotted and there is no way for us to understand how much time is needed, so often times it takes 2 or three meetings to complete the task Review collected by and hosted on G2.com.

Recommendations to others considering ETHOSystems:

It would be great to offer a 1 hour free consultation to review work that needs to be done and then to provide an estimate of time needed to complete the work so we can properly schedule all of the work that needs to be done. We have a lot more that needs to be done, but the hassle of scheduling is the main thing holding back getting it done. Review collected by and hosted on G2.com.

What problems is ETHOSystems solving and how is that benefiting you?

Sage 300 - repairs and optimization Review collected by and hosted on G2.com.

AC

Verified User in Construction

Small-Business (50 or fewer emp.)

10/21/2025

"Exceptional Support Team That Truly Cares"

5/5

What do you like best about ETHOSystems?

They are always willing and able to help. They take their time with you and make sure you're left with no more questions. And easy to talk to! Even if your issue has a backstory, they get it! Review collected by and hosted on G2.com.

What do you dislike about ETHOSystems?

So far, I haven't come across anything I dislike. They have genuinely been fantastic! Review collected by and hosted on G2.com.

Recommendations to others considering ETHOSystems:

Quit considering and do it - they're so knowledgeable and will not disappoint! Review collected by and hosted on G2.com.

What problems is ETHOSystems solving and how is that benefiting you?

ETHOSystems is assisting in troubleshooting areas of Sage 300 for Construction and Real Estate. I am a new hire to the company and role with little resource or training on the software that was especially customized to our business, and ETHOS has been incredibly available to help walk me through even the smallest of issues. Review collected by and hosted on G2.com.

WO

Wendy O.

Small-Business (50 or fewer emp.)

12/2/2024

"Support strength ....people helping people"

5/5

What do you like best about ETHOSystems?

We like the people who represent Ethosystems. They're the Ambassadors. We talk and work together for problem solving. They're organized, patient, knowledgeable and make themselves available to resolve problems to completion.

They care about their customers and their issues, which shows that they care about their Company. Review collected by and hosted on G2.com.

What do you dislike about ETHOSystems?

We have no dislikes with this strong group of support techs, and business owners. Review collected by and hosted on G2.com.

Recommendations to others considering ETHOSystems:

It's difficult to be an on the phone support techie, so it's critical that they have the latest and robust internal system to help with yours. It's imperative that they know their product, with and without looking through a desktop manual for answers. They accomplish these goals...with patience and followthrough for all answers. Review collected by and hosted on G2.com.

What problems is ETHOSystems solving and how is that benefiting you?

They help with all aspects of software related issues and in our case, Construction Accounting related questions and answers. Review collected by and hosted on G2.com.

DM

Darcie M.

Small-Business (50 or fewer emp.)

7/18/2025

"Jeremy is always so helpful in quickly and efficiently tackling any issues we bring to him."

5/5

What do you like best about ETHOSystems?

We are so appreciative of Jeremy! I love that ETHOSystems put in the calendly where we can quickly get an appointment with Jeremy. It has helped us get things quickly addressed. Jeremy has done really great work for our company for the past five years and we like collaborating with him to continue to make our work more efficient. Review collected by and hosted on G2.com.

What do you dislike about ETHOSystems?

n/a - I do not have any downsides, we have a positive experience. Review collected by and hosted on G2.com.

What problems is ETHOSystems solving and how is that benefiting you?

Jeremy knows our company well after years of working together. He has such a wide range of experience, he has usually encounted a similar issue and can quickly help us. In addition, he is often referencing new things he has learned that may be applicable to us to help us get better information from Sage. Review collected by and hosted on G2.com.

DL

dennise l.

Small-Business (50 or fewer emp.)

8/21/2025

"Knowledgeable, friendly guidance every time."

5/5

What do you like best about ETHOSystems?

The consultant's availability and in-depth expertise. Review collected by and hosted on G2.com.

What do you dislike about ETHOSystems?

We have not encountered any downside to utilizing Ethos services. Review collected by and hosted on G2.com.

Recommendations to others considering ETHOSystems:

If you are looking for a consultant who takes the time to explain things clearly, possesses the knowledge to guide you step by step, and never makes you feel like a burden, then Ethos is an excellent choice. Review collected by and hosted on G2.com.

What problems is ETHOSystems solving and how is that benefiting you?

Robyn Brimhall is an invaluable resource when it comes to our accounting software. Whenever I encounter a mistake or find myself unsure of how to navigate the system, she is always ready to provide expert guidance. Her support not only helps me resolve issues but also boosts my confidence in using the software effectively.. Review collected by and hosted on G2.com.

CH

Cindy H.

Mid-Market (51-1000 emp.)

10/27/2025

"Exceptional Support and Expertise Keep Us Coming Back"

5/5

What do you like best about ETHOSystems?

Their deep understanding of our system, along with their prompt responses and consistent availability, are crucial to us and remain the main reasons we continue to return to them. Review collected by and hosted on G2.com.

What do you dislike about ETHOSystems?

During the period we've used their services, I haven't encountered any negative experiences. Review collected by and hosted on G2.com.

SM

SarahBeth M.

Small-Business (50 or fewer emp.)

9/2/2025

"Fast effective help"

4.5/5

What do you like best about ETHOSystems?

The quick response and everyone helping to keep you calm. Review collected by and hosted on G2.com.

What do you dislike about ETHOSystems?

I was pleased with all services provided. Review collected by and hosted on G2.com.

Recommendations to others considering ETHOSystems:

Good customer service, I was pleased. Review collected by and hosted on G2.com.

What problems is ETHOSystems solving and how is that benefiting you?

We had an error with how an employee was entered and couldn't get his paycheck to process. We had fixed everything we could and didn't know what the problem was. Robyn called and was able to quickly show us what was wrong and help us get it fixed. This allowed us to get the employee paid on time. Payroll errors are stressful, and Robyn took the stress away and got us going again. Review collected by and hosted on G2.com.

AA

Verified User in Accounting

Mid-Market (51-1000 emp.)

7/30/2025

"Reliable Experts in Custom Reporting and Sage 300 Optimization"

5/5

What do you like best about ETHOSystems?

Their ability to translate complex system functionality into practical solutions is unmatched. They are true experts when it comes to understanding how our Sage 300 works under the hood. Whether it’s creating tailored reports, troubleshooting issues, or offering general best practices, their guidance has been consistently valuable and easy to implement. Review collected by and hosted on G2.com.

What do you dislike about ETHOSystems?

I have dislikes at this time. Their turnaround time is fantastic and I'm always able to get a meeting within a few days of my original request. Review collected by and hosted on G2.com.

Recommendations to others considering ETHOSystems:

If your team needs better reporting, cleaner data output, or just a clearer understanding of how to get the most out of your accounting system, I highly recommend working with this ETHOSystems. Come prepared with specific reporting goals or challenges, and they’ll deliver solutions that truly align with your business needs. Review collected by and hosted on G2.com.

What problems is ETHOSystems solving and how is that benefiting you?

We were facing major challenges with limited visibility into our financial data and struggling to get the reports we needed out of our accounting system. ETHOSystems helped us design and implement custom reports that provide accurate, timely insights for better decision-making. Their deep system knowledge also helped us better understand and utilize features we didn’t even know existed, significantly improving our internal processes and efficiency. Review collected by and hosted on G2.com.

TC

Tricia C.

Mid-Market (51-1000 emp.)

7/14/2025

"Amazing!"

5/5

What do you like best about ETHOSystems?

I love that they offer a free monthly online meeting so that we can ask questions and they give us helpful tips and tricks. Very easy to schedule additional meetings. Review collected by and hosted on G2.com.

What do you dislike about ETHOSystems?

Haven't come across any downsides. Nothing to dislike. Review collected by and hosted on G2.com.

MP

Melissa P.

Accountant

Small-Business (50 or fewer emp.)

8/13/2025

"Great experience working with Ethos & Robyn!"

5/5

What do you like best about ETHOSystems?

Quick turnaround time for inquiries and a wealth of knowledge on our systems. Review collected by and hosted on G2.com.

What do you dislike about ETHOSystems?

There’s nothing I dislike about Ethos. My experience with their customer service has been exceptional from start to finish—friendly, responsive, and genuinely helpful. Review collected by and hosted on G2.com.

What problems is ETHOSystems solving and how is that benefiting you?

As a new user to the system, I quickly saw opportunities to improve efficiency—but I wasn’t sure how to turn those ideas into reality. That’s where Robyn came in. I explained what I was envisioning, and she immediately understood and showed me exactly how to make it happen. Thanks to her guidance and Ethos’ support, we’re now improving our reporting capabilities and becoming a much more efficient team! Review collected by and hosted on G2.com.