What truly stands out at Ethico is the great customer experience for the administrators and our employees. As an administrator, the support team is extremely prompt and helpful. Review collected by and hosted on G2.com.

I don't love the website design. It looks outdated compared to other systems I have used in the past. Review collected by and hosted on G2.com.

We switched to complianceline for our sanction checks and are saving $10k / year. Their product is easy to use, and their staff is super helpful whenever we have a question or run into an issue. Review collected by and hosted on G2.com.

At first it took a bit of getting used to (as with any new product), especially since bulk lists needed to be uploaded in csv format. But now I find it super easy to use. Review collected by and hosted on G2.com.

The dashboard that ComplianceLine has for the hotline calls is an easy way to at a glance to know where you are with the current volume of calls. The MyCM software is easy to use and has some great functionality in documenting the investigation and follow-ups for the hotline calls. Review collected by and hosted on G2.com.

The numbering of hotline calls is a little confusing but not a big issue. ComplianceLine has been great to work with on improvement ideas. Review collected by and hosted on G2.com.

Customer service is extremely responsive by email, phone, or video. The system itself is easy to implement and provides a reliable incident logging process. The team logging 800 numbers does an excellent job of logging calls, as well. The platform is easy to customize, both for logging and reporting. Review collected by and hosted on G2.com.

Honestly, I have little I dislike. Some of the graphics are slightly dated, but that's not what I'm getting a program like this for! Review collected by and hosted on G2.com.

The team has been highly responsive and helpful in answering questions before, during and after implementation.

I love that Ethico offers free webinars on essential topics. Review collected by and hosted on G2.com.

I would love to see a policy management tool with version control and the ability to send to employees for review and sign-off. Review collected by and hosted on G2.com.

There have been many perks to our using CompllianceLine.

1. The free compliance training webinars

2. The built-in reporting functions.

3. The very responsive help center.

4. The flexibility of the design

5. The integration ability with our internal reporting system

6. Working with Angela and Ashley Review collected by and hosted on G2.com.

Some areas that we have had to address:

1. Insuring they contact the right person in order for calls (this was resolved though).

2. Updating calls when there is a field that contained the wrong symbol (ie. comma and no text). This bug disrupted our system but it too got resolved. Review collected by and hosted on G2.com.

Compliance is very easy to understand and use. We like that there is a dedicated number assigned to our community. Calls are answered by a live person. It's a great way to manage calls and document investigations and follow-ups from the calls. Review collected by and hosted on G2.com.

Would like to see an expansion of languages. While there are many languages available, our culture and location have a lot of Tagalog-speaking, Chinese-speaking and Japanese-speaking people. Review collected by and hosted on G2.com.

ComplianceLine has been our partner for Hotline and Sanction screening services dating back to 2014. We recently chose to renew our partnership to continue to ensure that these critical needs are met. They have been an outstanding partner working towards finding solutions for us whenever possible. Review collected by and hosted on G2.com.

There is nothing that comes to mind at this time. Review collected by and hosted on G2.com.

The customer service reps are always friendly and responsive. They always have a compliance solution when we come to them with a need. Review collected by and hosted on G2.com.

I cant say there's anything I'd put here. Review collected by and hosted on G2.com.

Calls are answered by live personnel . Review collected by and hosted on G2.com.

Nothing to note . Review collected by and hosted on G2.com.