The transition from our legacy hotline to ComplianceLine was smooth and easy, with a lot of great support. The myCM dashboard is much more user-friendly, and configurable, and has all the metrics we use for internal monthly reporting. It is an excellent system to manage, document and follow-up on investigations. The training videos are a great resource unavailable through our old hotline, and the customer support has been responsive and thorough. We prefer the live Call Center reps, and the ability to customize the directives. ComplianceLine is an improvement over our previous system. Review collected by and hosted on G2.com.

Some minor problems early on, which were to be expected and have been fixed. Very little to dislike about Ethico. Review collected by and hosted on G2.com.

Customer Service as the promptness is immediate when I send a question. Review collected by and hosted on G2.com.

Running reports as they are difficult to create your own specific reports it should just be automatic set. Review collected by and hosted on G2.com.

Very helpful account manager. Good training and follow up. Reports are easy and provide good graphics. Review collected by and hosted on G2.com.

Not as intuitive as I would like to see. Review collected by and hosted on G2.com.

Live sessions of real professionals in similar fields. Sharing insights, tips, tricks, strategies, and information. The sessions are free so anyone can still attend based on any budget restrictions. Review collected by and hosted on G2.com.

I have yet to find any downsides. In the market, field, and society that we all function in, I think being able to do and attend these sessions are a positive and certainly not a negative. Review collected by and hosted on G2.com.

As a healthcare compliance consultant, it's valuable to find a system that does most of what Compliance departments require for their audit & monitoring program. Review collected by and hosted on G2.com.

myCM requires more robust features in order to be an all-inclusive incident management system. Review collected by and hosted on G2.com.

Intuitive and easy-to-use interface without significant training required. Review collected by and hosted on G2.com.

Some of the reporting features are either difficult to use and/or do not fully capture the necessary data without human intervention. Review collected by and hosted on G2.com.

Easy to use, good reporting features, good communication from Ethico reps Review collected by and hosted on G2.com.

Nothing so far, we have had no issues with Ethico Review collected by and hosted on G2.com.

Whatever your need is, they have someone to help and support you. I can always count on them to answer my questions, no matter what. Review collected by and hosted on G2.com.

So far, I cannot think of and haven't encountered anything I dislike. Review collected by and hosted on G2.com.

Support during implementation was outstanding. Review collected by and hosted on G2.com.

There is nothing that I dislike or feel can be improved. Review collected by and hosted on G2.com.

The process to implement the compliance line was easy to follow and painless. Review collected by and hosted on G2.com.

No complaints. Everything is working great so far. Review collected by and hosted on G2.com.