Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Speak Up Culture Ball Roller"
4.5/5
What do you like best about Ethico?

The Ethico team are a great asset to the promotion and facilitation of our company's speak up culture. Review collected by and hosted on G2.com.

What do you dislike about Ethico?

Our company partnership with Ethico continues thriving. Review collected by and hosted on G2.com.

Response from Angela Meier of Ethico

Thanks for trusting Ethico, and for your kind review!

Nurdes G.
NG
Nurdes G.
Human Resources Manager
Mid-Market (51-1000 emp.)
"Ethico is a Great Service"
5/5
What do you like best about Ethico?

- Confidentiality

- Speed of notifications

- Phone calls when higher level cases are submitted to expedite processing

- Easy to use system

- Customer support is fast and easy - Angela Meier is excellent and always sharing new ways to improve our outreach with our team to utilize the service.

- Webinars and resources that are provided are helpful Review collected by and hosted on G2.com.

What do you dislike about Ethico?

- The platform and service suits our needs so we don't dislike anything about the service. It is essential to have a confidential, anonymous escalation process in any corporate environment. Review collected by and hosted on G2.com.

Response from Angela Meier of Ethico

Thanks for your partnership Nurdes!

Verified User in Mechanical or Industrial Engineering
UM
Verified User in Mechanical or Industrial Engineering
Mid-Market (51-1000 emp.)
"Ethico for HR Team"
5/5
What do you like best about Ethico?

I like the customer service and quality of their responses and response time. Review collected by and hosted on G2.com.

What do you dislike about Ethico?

Nothing I really dislike. They have been extremely helpful and professional. Review collected by and hosted on G2.com.

Response from Angela Meier of Ethico

Thank you for your thoughtful review!!

JM
Jennifer M.
Enterprise (> 1000 emp.)
"Best Compliance Hotline Out There!"
5/5
What do you like best about Ethico?

My health system has been using Ethico since 2006, and I came into the picture in 2011. We've done requests for proposals because we are good stewards of our resources and want to ensure we have the best product and service for the best price. Hands down, Ethico always comes out on top. Their hotline representatives are so well trained (they are almost attorneys!) and professional and pull the information we need for our investigations from often emotional and difficult callers. Our account representatives are always amazing, as is their tech support. I highly recommend this company! Review collected by and hosted on G2.com.

What do you dislike about Ethico?

There was one feature that Ethico didn't have that other hotline services did when we conducted our last RFP, and that was to contact complainants prior to their call back dates. Since then, Ethico created and added this feature. So, there is nothing that we dislike! Review collected by and hosted on G2.com.

Response from Angela Meier of Ethico

Hey Jennifer, WOW! We are thrilled that your organization continues to choose Ethico! We are nothing without our clients- thank you for your trust and partnership!

HK
Hannah K.
Mid-Market (51-1000 emp.)
"Easy to use, very useful tools"
5/5
What do you like best about Ethico?

We use Ethico for sanctioned persons and entities screening. What originally drew us to them was their $5 million "Actioncheck Guarantee" which the execs really loved. The onboarding process was very easy and they provided training to teach me how to use the system. I also get reports emailed directly to me as soon as they're available, which is extremely quickly. It's such an easy process that I also just signed up with them for their conflict of interest reporting system which I'm very excited to use. Review collected by and hosted on G2.com.

What do you dislike about Ethico?

I have interacted with a number of different people, so the only issue I've come across is losing track of where to go for each question I have. I think there was a little bit of turnover in the team I was using, but that's happening everywhere and they have made the transition very easy. Not a huge concern at all. Review collected by and hosted on G2.com.

Response from Angela Meier of Ethico

Hannah, thank you so much for taking the time to review our services. We are proud & honored to partner with your company!!

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"It's like joining a compliance community!"
4/5
What do you like best about Ethico?

Complianceline has really helpful webinars on meaningful topics to a Compliance Officer. The content is engaging and the company promotes and provides an avenue for connecting with others in the field across the country. Review collected by and hosted on G2.com.

What do you dislike about Ethico?

I'd like to use MyCM as a data repository for internal compliance investigations/record keeping purposes. It would be great if it was more adaptable to support this type of activity vs being a ticketing intake. It would be easier to search items for making updates by subject vs. ticket number. Review collected by and hosted on G2.com.

Response from Angela Meier of Ethico

Hello & thank you so much for taking the time to let us know how we're doing! We'd welcome the opportunity to show you how other clients are leveraging our case management software to track and manage internal issues & investigations. If this is something you're interested in, please reach out to your dedicated account manager or you may email accountmanagement@ethico.com and we'll gladly assist! Thank you again

AO
Adele O.
Senior Client Advisor CFP
Financial Services
Small-Business (50 or fewer emp.)
"Reporting of compliance by employees"
5/5
What do you like best about Ethico?

Ethico allows us to reach out to complainants before their scheduled call, back dates. This feature was missing in our RFP. Review collected by and hosted on G2.com.

What do you dislike about Ethico?

The service enables reporting of complaint by employees it is potentially hinder transparency. Review collected by and hosted on G2.com.

Response from Angela Meier of Ethico

Thank you Adele!

Verified User in Government Administration
AG
Verified User in Government Administration
Enterprise (> 1000 emp.)
"Highly Recommended"
5/5
What do you like best about Ethico?

The system is easy to navigate and configure and includes robust reporting metrics. The free webinars and training videos are high-quality and provide tremendous value. Customer and tech support is consistently responsive, efficient and friendly. Review collected by and hosted on G2.com.

What do you dislike about Ethico?

We have yet to experience any real issues. A few customizations we hoped for aren't currently possible but were added to a future enhancements list, so we have no complaints! Review collected by and hosted on G2.com.

Response from Angela Meier of Ethico

Hi there, thank you so very much for the detailed review! We are SO happy to hear your positive sentiments about our partnership. Thank you for your trust in us and willingness to tell the world about it!

SH
Sonja H.
Enterprise (> 1000 emp.)
"I'm so glad I called"
5/5
What do you like best about Ethico?

Our Account Manager, Angela, was very knowledgable and demonstrated a high level of overall effectiveness. Her contribution will be a great help the success of our compliance and awareness efforts. Review collected by and hosted on G2.com.

What do you dislike about Ethico?

I dont have anything negative to say about Ethico Review collected by and hosted on G2.com.

Response from Angela Meier of Ethico

Hey Sonja, thanks so much for taking the time to leave us a review. It is an absolute pleasure working with your team!

Verified User in Civil Engineering
AC
Verified User in Civil Engineering
Enterprise (> 1000 emp.)
"Flexible and customer focused"
5/5
What do you like best about Ethico?

They are customer focused. If there is an issue at any time I can reach my account rep or even the CEO if necessary. I also love that I can get with their tech team to brainstorm customizations that work for my company needs. Review collected by and hosted on G2.com.

What do you dislike about Ethico?

I have not found anything that I dislike about the company. I had been assigned a rep that was less than stellar, but he was replaced and the service was back to expectation. Review collected by and hosted on G2.com.

Response from Angela Meier of Ethico

Hi there, thank you so much for taking a few minutes to share feedback on your services with Ethico! You said it best- our clients are the heart of our organization. Transparency and accessibility are key factors in maintaining strong partnerships, and we are proud that our clients can see it in action! Thank you again!