The platform is user-friendly and offers features such as ad hoc reporting, which enables us to meet our business needs efficiently. One feature I particularly appreciate is the ability to select specific sanctions rather than having to exclude those we do not audit. The implementation of the Client Success Manager has been outstanding. Loryn has been incredibly helpful and responsive to all our questions. I look forward to continuing our collaboration with her in the new year. Review collected by and hosted on G2.com.

So far, I have not identified areas that I do not dislike. Review collected by and hosted on G2.com.

My account manager is phenomenal! Very knowledgeable, transparent, and friendly. I appreciate her support and suggestions as we discuss my plans for the coming year.

We use the sanctions check solution and have found the platform to be user friendly and well-supported. Review collected by and hosted on G2.com.

None - we don't have any complaints at this time. Review collected by and hosted on G2.com.

It's nice for our employees and customers to have a way to report concerns easliy and anonymously. It removes a lot of barriers that may otherwise keep people from speaking up. It was also a very easy implementation process, which is always nice when using a new software. Review collected by and hosted on G2.com.

Depending on your company size, it can be costly. Review collected by and hosted on G2.com.

The site is great. The reporting is great. My account rep, Lloryn Smith is great, attentive and full of ideas to ensure we receive the full benefits offered by Ethico. Review collected by and hosted on G2.com.

This field is requiring a dislkie and I do not have any. Review collected by and hosted on G2.com.

Customer support response time is excellent, and everyone has been very helpful in answering my questions.

We recently updated our account and implemented a web form, and the Ethico team made the process very easy, again being very responsive to our needs and questions. Review collected by and hosted on G2.com.

We do not receive many reports and are in the early stages of the web form, so nothing to note at this time. Review collected by and hosted on G2.com.

Ethico is a such a platform where someone with ethical concern will be able to learn tools and techniques for own and for the institution. Participants from diversified industry can share their though and challenges that cna benefits others. Review collected by and hosted on G2.com.

Sometimes, not possible to get answer to questions during live session. A certificate of attendance can be provided with particioant's name on it. Review collected by and hosted on G2.com.

We received great customer service, from initial contact through the sales process to implementation. The ongoing support now we're operational is also excellent. Review collected by and hosted on G2.com.

At a company / support level I have no dislikes at all. Review collected by and hosted on G2.com.

I engaged Ethico in a new role after using a competitor at my last two companies. Ethico is Compliance focused and built to leverage all the information a Compliance Officer would need. THey make the program easy to use and implementation is a breeze. Their customer service reps are extremely helpful and very responsive. Review collected by and hosted on G2.com.

While they are the most complete Compliance focused product on the market I believe they can continue to develop new features which would be helpful for the industry. Review collected by and hosted on G2.com.

It is simple to use, and results are received quickly. Customer Support was been great whenever we have had any questions ot issues. Review collected by and hosted on G2.com.

Honestly, I can not think of anything that I dislike. For the saize of our company, Ethico meets all of our needs. Review collected by and hosted on G2.com.

So far so good. Over the past ~18 months I worked on the Hotline RFP, contract negotiation, solution implementation (including integration to our internal systems and the subsequent onboarding of different Enterprise business units to ComplianceLine’s Hotline Services (now Ethico). I have asked a key user to participate in this review as well.

What we like best:

• Reporters quickly reach a live person, not a menu tree, no machines, they hear a compassionate human voice.

• It was great that we could integrate with our internal case management system and that we can also use their case management portal, MyCM, which has a lot of nice features, such as the ability to easily document updates within the information section and provide additional information to reporters through the resolution area.

• It is nice that we can attach documents to reports.

• The reporting capabilities are great as we can breakdown the reports we receive and create charts and graphs.

• Ethico also hosts free weekly webinars on a wide variety of relevant topics targeted at those with various levels of sophistication and maturity with respect to their Compliance programs. The 1-hour webinars are casual, informative, often offer tips & tricks, and provide a means to connect with others in the field. Review collected by and hosted on G2.com.

• There were some difficulties and delays with the initial implementation and integration, not as much attention to detail and some miscommunications/misunderstandings, that we did work together to sort out. Both parties had learning curves. As other business units have been onboarded, we’ve found our groove and the onboarding goes rather seamlessly.

• The turnaround time to correct issues can be lengthy at times. For example, it took over a week to correct an issue impacting emails for each new case.

• We had a few instances with the integration breaking, however we worked together to identify the issues and find/implement a resolution.

• The look & feel could be more intuitive, and it’s slightly dated, but if this is what I can find to dislike, clearly, they have a pretty good solution and good people supporting it. Review collected by and hosted on G2.com.