--- title: Ethico Reviews meta_title: 'Ethico Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 66 reviews by the users' company size, role or industry to find out how Ethico works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 66 scale: '5' date_modified: '2026-08-07' parent_category: name: HR url: https://www.g2.com/categories/hr --- # Ethico Reviews **Vendor:** Ethico **Category:** [Whistleblowing Software](https://www.g2.com/categories/whistleblowing) **Average Rating:** 4.8/5.0 **Total Reviews:** 66 ## About Ethico Empowering the Ethics & Compliance and HR industries for more than 25 years, Ethico provides a suite of solutions that help companies manage risk and reinforce their healthy cultures. From whistleblower and case management software that saves time, to employee screening and monitoring services that actually work, to e-learning that doesn't suck, we focus on the human element to Make The World A Better Workplace. We’ve provided HR & compliance solutions that serve over 8,000,000 million employees in 100+ countries. We have helped E&C leaders investigate nearly 10 million reports, offering employees the industry’s leading-edge tools to report unethical or illegal behavior free from retaliation. ## Ethico Pros & Cons **What users like:** - Users commend the **responsive customer support** of Ethico, making issue resolution and communication seamless and effective. (12 reviews) - Users value Ethico's **excellent support and ease of use** for reporting compliance issues effectively. (9 reviews) - Users find Ethico's platform to be **highly user-friendly** , appreciating its straightforward interface and responsive support. (6 reviews) - Users commend the **excellent response time** of Ethico, praising their helpful and attentive customer support team. (6 reviews) - Users appreciate the **implementation ease** of Ethico, benefiting from responsive support that simplifies the onboarding process. (5 reviews) - Professional Support (5 reviews) - Professional Service (4 reviews) - Staff Professionalism (4 reviews) - Team Helpfulness (4 reviews) - Communication (3 reviews) **What users dislike:** - Users find the **complex navigation** initially challenging, but it improves with familiarity over time. (1 reviews) - Users experience **difficult learning** initially with Ethico, finding it challenging to navigate reports and investigations. (1 reviews) - Users find the **initial difficulty** in navigating Ethico challenging, but it improves with familiarity over time. (1 reviews) - Users find the initial **learning curve challenging** , especially with running reports and entering investigations. (1 reviews) - Users find the **reporting tool difficult to navigate** initially, complicating the process of running reports effectively. (1 reviews) - Reporting Issues (1 reviews) - Users note **update issues** but see a willingness from the team to make improvements for a better experience. (1 reviews) ## Ethico Reviews ### 1. Amazing experience using Ethico **Rating:** 5.0/5.0 stars **Reviewed by:** Mandy G. | Corporate Compliance Officer, Enterprise (> 1000 emp.) **Reviewed Date:** October 09, 2025 **What do you like best about Ethico?** They are highly responsive, and the software itself is straightforward to use. **What do you dislike about Ethico?** There isn’t much that I dislike. When I was first getting to know the system, I did find it a bit challenging to figure out how to run reports and where to enter investigations. However, as I became more familiar with it, these tasks became easier. **What problems is Ethico solving and how is that benefiting you?** We can keep track of all our issues in a single, centralized place. ### 2. Ethico for Employee and Patient Compliance Hotline **Rating:** 5.0/5.0 stars **Reviewed by:** Joseph A. | Vice President Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2025 **What do you like best about Ethico?** "Ethico provides an excellent system for reporting compliance issues, serving both our employees and customers effectively. Their team has been instrumental in managing incoming calls and complaints. Even though the call center isn't frequently used for compliance complaints, Ethico has consistently demonstrated its ability to thoroughly investigate issues and report them clearly through their portal." **What do you dislike about Ethico?** So far into our third year of usage I can't think of any complaints. They continue to improve their technology and keep up with the times. **What problems is Ethico solving and how is that benefiting you?** Compliance Hotline. ### 3. Ethico/Loryn Smith **Rating:** 5.0/5.0 stars **Reviewed by:** Myrna H. | Manager of Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2024 **What do you like best about Ethico?** The ease of using Ethico for logging our HR and Compliance issues. Creating a case and updating it are simplistic in this software. I have used others that are not so user friendly! Loryn, what can I say, she is simply amazing, responsive and always letting us know what new products are coming out as well as keepung us in the loop in updates that are going to be taking place. She is a pleasure to interact with! Thank you for all you do for u Loryn! **What do you dislike about Ethico?** Can't think of any! When I am using the system, I know right where to go to add the information. **What problems is Ethico solving and how is that benefiting you?** Having one place to track all our HR and Compliance issues. **Official Response from Angela Meier:** > Thank you for your kind words about Ethico and Loryn! We're glad to hear that the software is easy to use and that Loryn has been responsive and helpful. We strive to provide a seamless experience for tracking HR and Compliance issues. ### 4. Best Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Bob M. | Chief Compliance Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2024 **What do you like best about Ethico?** I have worked with several Hotline, case management, and other compliance software providers and the staff at Ethico far exceeds the other providers for customer service. From the set-up to the ongoing account support, the staff is knowledgeable, actively listens to your issues, and promptly resolves your issues. Unlike other Holtine providers, they aren't trying to upsell you on new products and provide assistance with the customer's busy schedule in mind. Jess, Marissa, Ashley, and Amrita are just a few that stand out. The co-owners are very hands-on as well. **What do you dislike about Ethico?** The few issues that I believe can be improved on (sequential case numbering system) have been communicated to the owners and product team. They seem intent on improving **What problems is Ethico solving and how is that benefiting you?** N/A **Official Response from Angela Meier:** > We are glad to hear that our customer service team, including Jess, Marissa, Ashley, and Amrita, have made a positive impact on your experience with Ethico. We will be sure to pass along your kind words to them and the co-owners. Thank you for taking the time to share your feedback with us and we appreciate your input on the sequential case numbering system and are committed to making ongoing improvements based on our clients' needs! ### 5. I have had great experience with the product(s) and the people at Ethico. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** December 04, 2024 **What do you like best about Ethico?** I really enjoy the ease of the MyCM and how easy it is to review cases. I also very much appreciate the customer service and the responsiveness of our representative. Our implementation went very smooth and I was also very impressed at how much we were able and allowed to customize for our hotline landing page. I met with Loryn today and she was great to speak with and very informative of the upcoming features and product enhancements. She was also very prompt to schedule a meeting I requested and to follow-up in a timely fashion. **What do you dislike about Ethico?** I do not have any negative feedback. I did request an additonal training on reporting functionality so I can be ready to pull reports for our Board, but that has already been scheduled. **What problems is Ethico solving and how is that benefiting you?** Ethico helps us comply with our CIA. **Official Response from Angela Meier:** > Thank you for sharing your positive experience with Ethico! We are delighted to hear that you find MyCM easy to use and appreciate our customer service and responsiveness. We're also glad that you found the customization options for your hotline landing page helpful. If you have any suggestions for additional training or features, please let us know. ### 6. Excellence to its Fullest **Rating:** 5.0/5.0 stars **Reviewed by:** Linda F. | Compliance Officer, Enterprise (> 1000 emp.) **Reviewed Date:** July 16, 2024 **What do you like best about Ethico?** Ethico excels at customer service and provides exceptional compliance guidance. I was impressed by their professionalism when I contacted Ethico (formerly ComplianceLine). Their commitment to helping me navigate complex compliance requirements seamlessly and with stress-free integration gave me confidence in their services. I highly recommend Ethico for all of your compliance needs. What truly sets Ethico apart is its commitment to customer service. They have always gone above and beyond to make themselves available to answer any questions I may have had. **What do you dislike about Ethico?** I have had nothing but helpful experiences with their multiple number of features. **What problems is Ethico solving and how is that benefiting you?** They display a remarkable wealth of knowledge and expertise in their field. They tailored their guidance to my specific needs, thus saving me valuable time and resources. **Official Response from Angela Meier:** > Thank you so much for taking the time to leave us such a kind review. We're delighted to be your trusted partner! ### 7. Incredible Experience with our Client Success Manager! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** December 23, 2024 **What do you like best about Ethico?** The platform is user-friendly and offers features such as ad hoc reporting, which enables us to meet our business needs efficiently. One feature I particularly appreciate is the ability to select specific sanctions rather than having to exclude those we do not audit. The implementation of the Client Success Manager has been outstanding. Loryn has been incredibly helpful and responsive to all our questions. I look forward to continuing our collaboration with her in the new year. **What do you dislike about Ethico?** So far, I have not identified areas that I do not dislike. **What problems is Ethico solving and how is that benefiting you?** Ethico allows us to monitor and audit sanctions based on business needs timely, accurately, and efficiently. **Official Response from Angela Meier:** > Thank you for sharing your positive experience with our platform and Client Success Manager, Loryn! We are glad to hear that our features, such as ad hoc reporting and specific sanctions selection, have been beneficial to your business needs. ### 8. Knowledgeable & Great Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2024 **What do you like best about Ethico?** My account manager is phenomenal! Very knowledgeable, transparent, and friendly. I appreciate her support and suggestions as we discuss my plans for the coming year. We use the sanctions check solution and have found the platform to be user friendly and well-supported. **What do you dislike about Ethico?** None - we don't have any complaints at this time. **What problems is Ethico solving and how is that benefiting you?** The sanctions check platform, ecoCheck, gives us confidence that we aren't doing business with restricted or sanctioned persons or entities. **Official Response from Angela Meier:** > Thank you for your kind words about your account manager and our sanctions check solution, ecoCheck. It's wonderful to hear that you find the platform user-friendly and well-supported! ### 9. Good experience with Ethico **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2024 **What do you like best about Ethico?** Customer support response time is excellent, and everyone has been very helpful in answering my questions. We recently updated our account and implemented a web form, and the Ethico team made the process very easy, again being very responsive to our needs and questions. **What do you dislike about Ethico?** We do not receive many reports and are in the early stages of the web form, so nothing to note at this time. **What problems is Ethico solving and how is that benefiting you?** Providing ways for individuals to report issues concerning the company in a private/anonymous manner. **Official Response from Angela Meier:** > We're thrilled to hear that you had a positive experience with our customer support team and that the implementation process was smooth for you. Thank you for your feedback! ### 10. Best Compliance Hotline Out There! **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer M. | Enterprise (> 1000 emp.) **Reviewed Date:** July 27, 2023 **What do you like best about Ethico?** My health system has been using Ethico since 2006, and I came into the picture in 2011. We've done requests for proposals because we are good stewards of our resources and want to ensure we have the best product and service for the best price. Hands down, Ethico always comes out on top. Their hotline representatives are so well trained (they are almost attorneys!) and professional and pull the information we need for our investigations from often emotional and difficult callers. Our account representatives are always amazing, as is their tech support. I highly recommend this company! **What do you dislike about Ethico?** There was one feature that Ethico didn't have that other hotline services did when we conducted our last RFP, and that was to contact complainants prior to their call back dates. Since then, Ethico created and added this feature. So, there is nothing that we dislike! **What problems is Ethico solving and how is that benefiting you?** Ethico provides a way for our employees to report compliance concerns. We use the same number for all of our 130,000 employees and they are able to keep everything organized and provide the information we need to conduct investigations. Allowing us to get this information before the employees become whistleblowers so we can address problems immediately has undoubtably save us millions over the years. **Official Response from Angela Meier:** > Hey Jennifer, WOW! We are thrilled that your organization continues to choose Ethico! We are nothing without our clients- thank you for your trust and partnership! ### 11. Flexible and customer focused **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Enterprise (> 1000 emp.) **Reviewed Date:** July 19, 2023 **What do you like best about Ethico?** They are customer focused. If there is an issue at any time I can reach my account rep or even the CEO if necessary. I also love that I can get with their tech team to brainstorm customizations that work for my company needs. **What do you dislike about Ethico?** I have not found anything that I dislike about the company. I had been assigned a rep that was less than stellar, but he was replaced and the service was back to expectation. **What problems is Ethico solving and how is that benefiting you?** Ethico was able to provide me with a solution to verify third parties were not sanctioned or debarred prior to engagement and continuosly monitor through the life of the engagement. As a government contractor this si critical for our business and sustainability. **Official Response from Angela Meier:** > Hi there, thank you so much for taking a few minutes to share feedback on your services with Ethico! You said it best- our clients are the heart of our organization. Transparency and accessibility are key factors in maintaining strong partnerships, and we are proud that our clients can see it in action! Thank you again! ### 12. Happy with the service so far **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2023 **What do you like best about Ethico?** Easy to use, good reporting features, good communication from Ethico reps **What do you dislike about Ethico?** Nothing so far, we have had no issues with Ethico **What problems is Ethico solving and how is that benefiting you?** We are able to track compliance issues with ease by utilizing Ethico. **Official Response from Angela Meier:** > Thank you for your positive review and trusting us here at Ethico with your E&C needs! ## Ethico Discussions - [Do you have a step by step guide/instructions for web reporting](https://www.g2.com/discussions/37708-do-you-have-a-step-by-step-guide-instructions-for-web-reporting) - 1 comment, 2 upvotes - [What is ComplianceLine used for?](https://www.g2.com/discussions/what-is-complianceline-used-for) - 2 comments - [View Ethico pricing details and edition comparison](https://www.g2.com/products/ethico/reviews?filters%5Bsentiment_snippet%5D=1486078&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+18%3A32%3A43+-0500&secure%5Bsession_id%5D=080503a6-56fc-485d-8f3a-db6e73cd1990&secure%5Btoken%5D=270a5ae3739533b1340946bcbaebf18528eac76cb2e4166612721dcf03947d66&format=llm_user) ## Ethico Features **Additional Functionality** - Incident Management - Real-Time Monitoring - Evidence Management - Risk Alerts - Reporting & Statistics - Third-Party Integrations - Workflow Management - Risk Analysis - Sarbanes-Oxley Compliance - Single Sign On - Compliance Management - Policy Management - Real-Time Reporting - Audit Trail - Assessment Management - HIPAA Compliant - Operational Risk Management - Document Storage - Enterprise Risk Management - Data Visualization - Configurable Workflow - Vendor Management - IT Risk Management - User Management - Issue Management - Internal Controls Management - AI Copilot - Environmental Compliance - Customizable Reports - Data Import/Export - Risk Management - API - Document Management - Risk Assessment - Activity Dashboard - Task Management - Audit Management - Generative AI - Governance - Corrective and Preventive Actions (CAPA) - Alerts/Notifications - FDA Compliance - Secure Data Storage - Approval Process Control - Version Control **Maintenance of Compliance** - HIPAA Compliance - Employee Training - Auditing & Risk Assessment - Incident Management - Documentation Management - Document Management - Training Management - Audit Management - Task Management - Risk Management - Vendor Management - Workflow Management - Assessment Management - User Management - Compliance Management - Remediation Management - Sarbanes-Oxley Compliance **Platform Basics** - Interoperability - Performance **Platform Basics** - Reporting - Secure - Performance - Incident Reporting **Training & eLearning** - Manager Portals - Content Libraries **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Learning Content - Ethics and Compliance Learning** - Standard Courses - Authoring - Internal Policies - Programs - External Courses **Additional Functionality** - Customizable Templates - AI Copilot - Third-Party Integrations - Data Import/Export - Secure Data Storage - Audit Trail - Collaboration Tools - Reporting & Statistics - Drag & Drop - Search/Filter - Archiving & Retention - Vulnerability Scanning - Customizable Reports - Data Security - Self Service Portal - Customizable Forms - For Healthcare - Document Storage - Risk Alerts - API - Generative AI - HIPAA Compliant - Activity Tracking - Access Controls/Permissions - Real-Time Reporting - Document Templates - Reminders - Compliance Tracking - Version Control - Activity Dashboard - Risk Analysis - Monitoring **Additional Functionality** - Onboarding - Individual Development Plans - Career Development - Approval Process Control - Customizable Branding - AI Copilot - Reminders - Customizable Templates - Employee Profiles - Employee Engagement - Learning & Development - API **Platform Data** - Visualization - Platform Search - Alerts and Notifications **Platform Additional Functionality** - Mobility - Telephone - Internal promotion **Ethics - Ethics and Compliance Learning** - Offensive Behavior - Business Ethics - Code of Conduct **Platform Content** - Automation - File Sharing - Content Library **Platform Data** - Dashboard - Alerts and Notifications - Case Management - Compliance Management - Communication Management - Feedback Management - Forms Management - Incident Management - Policy Management - Workflow Management - Training Management - Data Storage Management - Audit Management - Real-Time Notifications **Compliance - Ethics and Compliance Learning** - Corporate Compliance - Department Specific Content - Safety - Industry Specific Content **Generative AI** - AI Text Summarization - Generative AI **Generative AI** - AI Text Summarization **Certifications - Ethics and Compliance Learning** - Renewals - Job Related - Regulatory **Additional Functionality** - Pulse Surveys - Multi-Language - Data Import/Export - Data Capture and Transfer - Categorization/Grouping - Risk Analysis - Chat/Messaging - AI Copilot - Web Forms - Multimedia Support - Single Sign On - Customizable Forms - Monitoring - Alerts/Escalation - Anonymous Feedback - API - Real-Time Chat - Mobile Access - Reporting & Statistics - Audit Trail - Risk Assessment - Reporting/Analytics - FDA Compliance - Customizable Branding - Surveys & Feedback - Third-Party Integrations - Automated Routing - Configurable Workflow - Customizable Questions - Sarbanes-Oxley Compliance - Archiving & Retention - Real-Time Monitoring - Access Controls/Permissions - Two-Factor Authentication - Customizable Reports - Workflow Automation **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Activity Dashboard - Activity Dashboard - Mobile Access - Activity Dashboard - Training Management - Goal Management - Feedback Management - Action Management - Mobile Access - Activity Dashboard - Benefits Dashboard - Activity Dashboard - Feedback Management - Performance Management - Recruitment Management - Compliance Management - Training Management - Calendar Management - Employee Management - Orientation Workflow Management - Task Management - HR Management - Help Desk Management - Mobile Access - Payroll Management - Document Management - Job Description Management - Social Media Integration - Mobile Access - Activity Dashboard - Third-Party Integrations - Assessment Management - Social Media Integration - Activity Dashboard - Mobile Access - Third-Party Integration - Initiative Management - Workflow Management - Community Management - Employee Referral Management - Candidate Management - Workflow Management - Communication Management - Advertising Management - Application Management - Email Management - Job Management - Discount Management - Pipeline Management - File Management - Job Management - Data Storage Management - Compensation Management - Employee Management - Job Application Management - HR Management - Competency Management - Performance Management - Compliance Management - Job Description Management - Evaluation Management - User Management - Role-Based Permissions - Third-Party Integrations **Reporting - Ethics and Compliance Learning** - Feedback - Performance - 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