CN
Carissa N.
"Fun, Informative, but LMS Compatibility Issues"
4/5
What do you like best about Ethena?

I appreciate how quick and informative the course provided by Ethena is, fulfilling our specific compliance needs when other content providers couldn't. I love the lighthearted and fun approach of the course content, which was a refreshing change from what we usually experience. The customer service from Ethena is exceptional. Specifically, Ellana, our Customer Success Manager, stands out for her amazing support and assistance. Moreover, I found the initial setup of Ethena to be very easy, simplifying the implementation process for our organization. Review collected by and hosted on G2.com.

What do you dislike about Ethena?

It's been a consistent challenge with the compatibility between Ethena and our LMS. Ethena sends a SCORM file, and the LMS consistently recognizes people as completing the training too fast, even when they don't skip or speed anything up. When the LMS indicates they need to retake the training because they went too fast, the system won't actually let them redo it. This issue seems linked to compatibility problems. Review collected by and hosted on G2.com.

Jamie A.
JA
Jamie A.
"Engaging Anti-Harassment Training with Seamless Experience"
5/5
What do you like best about Ethena?

I really appreciate Ethena for its user-friendly nature and engaging workflows. The software has an excellent user interface that makes navigation intuitive and efficient. I love that it consistently stays up to date, which ensures we are always using the latest features and functionalities. Ethena provides harassment training that is far from boring or dull, making it highly effective in keeping both employees and managers compliant with ease. The great customer service is another standout aspect, as it significantly adds to the overall positive experience. The switch from Namely to Ethena was driven by its cost-effectiveness and superior user interface, alongside the exceptional customer service we receive. Moreover, the initial setup was super easy, which made the transition process incredibly smooth. Overall, these aspects make Ethena not only efficient but also enjoyable for our organization. Review collected by and hosted on G2.com.

What do you dislike about Ethena?

Nothing comes to mind Review collected by and hosted on G2.com.

Mason J.
MJ
Mason J.
"Simplifies Training with Usability Challenges"
3.5/5
What do you like best about Ethena?

I really appreciate Ethena for its ease of use, which significantly simplifies the process for me and my team. The platform's intuitive design makes it straightforward to navigate and utilize, ensuring that even those who might be less tech-savvy find it accessible. I particularly like the knowledge checks feature because it enables me to ensure my team fully understands the information we are disseminating. This feature is crucial for confirming that the training is effective and that the content is being comprehended properly by everyone involved. Additionally, the setup process was fairly simple, at least in terms of setting up my own account, which speaks to the user-friendliness of Ethena. Review collected by and hosted on G2.com.

What do you dislike about Ethena?

I wish I had more control over the styling and formatting to make knowledge easier and more comprehensible. Review collected by and hosted on G2.com.

Chanelle D.
CD
Chanelle D.
"Simplified Compliance Training with Room for Improved Reporting"
4/5
What do you like best about Ethena?

I really appreciate Ethena’s automated follow-up system, which ensures that employees are reminded until they complete their training. This feature significantly reduces my manual workload as I used to manage these tasks manually before. Additionally, I enjoy the platform’s ability to manually trigger follow-ups when needed. Ethena's system is adept at recognizing where an employee is located and determining whether they are a manager or not, so they receive the most appropriate training. The transition from WorkRamp to Ethena was made much easier due to its simpler UI, which contrasts with the more complicated interface we experienced previously. The setup process for Ethena was also very straightforward, which I found very convenient. Review collected by and hosted on G2.com.

What do you dislike about Ethena?

I wish Ethena had better reporting capabilities. It seems like getting detailed reports might require an additional payment, even though I expect at least some general information as part of the standard platform use. Additionally, the process for setting up training is somewhat cumbersome. I have to manually set up training sessions every month, which involves activating and deactivating automatic enrollments for new employees or adjusting for employees who have completed trainings. This makes it feel more manual than I would prefer, as I had hoped to launch a single campaign where Ethena would handle subsequent trainings automatically. This monthly maintenance can be a bit of a hassle, even if it’s not a major problem, it's an area I think could be streamlined. Review collected by and hosted on G2.com.

Daniel A.
DA
Daniel A.
"Seamless Compliance Management, Effortless Integration"
4.5/5
What do you like best about Ethena?

I find Ethena remarkably easy to use, especially appreciating its seamless integration capabilities, which are crucial for my work in managing compliance and training. Its ease of use makes setup straightforward, requiring just a few clicks to connect with essential platforms like Slack and Okta. This effortless integration not only supports compliance needs but also facilitates bringing users into the system, which is essential for maintaining certifications. I value Ethena for its user-friendly design, making it an easy choice among competitors and simplifying the complexities associated with compliance management. Additionally, its ability to integrate with various applications further enhances its usability. I am impressed by how easily Ethena manages to address our compliance requirements with simplicity and efficiency. Review collected by and hosted on G2.com.

What do you dislike about Ethena?

I would say that the user interface could be a little more friendly to the user. However, I think it's already very friendly. But it would bring a lot to the table if it would be more graphic. Review collected by and hosted on G2.com.

Camille R.
CR
Camille R.
Human Resources & People Operations Intern
Mid-Market (51-1000 emp.)
"Effortless Compliance with Engaging Content"
5/5
What do you like best about Ethena?

I find Ethena's webinars exceptionally valuable as they are both entertaining and reliable in ensuring compliance for our employees. This makes the compliance training engaging while fulfilling all necessary requirements. Additionally, setting up Ethena was straightforward, with the process being notably easy due to its user-friendly design, which was a significant advantage since we required only one module. I appreciate Ethena's role in making our bi-annual harassment training much smoother, which previously might not have been the case. The content is consistently great, and its ease of use makes it a staple choice for our compliance training needs. I have confidence in recommending Ethena due to its effective and enjoyable content, evidenced by my willingness to rate it a 10 out of 10 for recommendation. Ethena's intuitive design and high-quality content continue to be reasons why I would choose it again. Review collected by and hosted on G2.com.

What do you dislike about Ethena?

N/A - nothing constructive at this time! Review collected by and hosted on G2.com.

Sabrina S.
SS
Sabrina S.
"Streamlined Onboarding with Stellar Support"
4/5
What do you like best about Ethena?

I appreciate Ethena's ease of use, which made onboarding a much smoother and more efficient process. The platform allows new hires to easily identify and understand the materials they need to absorb, providing a clear distinction between product knowledge and company knowledge, unlike our previous platform, which was less intuitive. I find the mix of visual content and space for educational abstracts very beneficial. The feature allowing the duplication and reordering of slides within a course is incredibly helpful for customization. Furthermore, Ethena's ability to integrate with platforms like YouTube allows us to efficiently utilize existing content rather than creating new material from scratch. The responsive and supportive network provided by Ethena's team stands out for me; they consistently offer thoughtful answers and prioritize the customer experience. These aspects make Ethena a compelling choice, and a factor that would certainly influence a future purchase decision. Review collected by and hosted on G2.com.

What do you dislike about Ethena?

{"I found the difference between a module and a course a bit confusing during the initial setup.","There were technical issues during the setup, though we reported them to the rep and they were being addressed.","While reordering slides, if I didn’t save after each move and publish, the slides would reorder themselves again, which was frustrating.","The current learning library in Ethena cannot be organized into folders, making it confusing and disorganized if all departments want quick hit training.","I wish there was functionality to create categorized folders in the learning library, similar to having a 'sales' folder for more tailored content."} Review collected by and hosted on G2.com.

Verified User in Human Resources
AH
Verified User in Human Resources
Mid-Market (51-1000 emp.)
"Effortless Training with Ethena, Highly Recommended"
5/5
What do you like best about Ethena?

I love that Ethena is incredibly straightforward and easy to use, making it simple to integrate into our daily operations as an employee training platform. The setup process was a breeze, aided by an informative introduction meeting with the team, ensuring we got up to speed quickly without any hassles. I appreciate how Ethena addresses critical organizational issues like cybersecurity and HR compliance by offering comprehensive training sessions on Manager training, Cybersecurity, Data Privacy, and DEI, which are vital for employee development and organizational safety. The training videos provided by Ethena stand out because they are easy to follow and are refreshed annually, ensuring our training materials are always up-to-date with current standards and practices. Additionally, the clear layout of the website makes it simple to navigate, enhancing the overall user experience. These features collectively position Ethena as a valuable tool in maintaining our training and compliance needs efficiently. Review collected by and hosted on G2.com.

What do you dislike about Ethena?

Nothing Review collected by and hosted on G2.com.

Celine M.
CM
Celine M.
HR Operations Program Manager
Mid-Market (51-1000 emp.)
"Efficient Training Management with Minor Setup Confusion"
4.5/5
What do you like best about Ethena?

I have been using Ethena for about three years, and I genuinely appreciate its effective handling of non-harassment training courses. The scalability of Ethena is impressive, providing the capability to deliver quality trainings that are both entertaining and useful for our company. One of the features I find incredibly helpful is the automated workflow, especially its connection with Rippling, which ensures a seamless setup for new hires. This automation effectively takes the burden off managing manual processes, saving us significant time. Ethena's good solid trainings, coupled with its automated send-out feature for new hires, are particularly useful. Overall, the effective automation and quality trainings Ethena offers are key aspects that not only meet our needs but also reassure me of the decision to consider purchasing it again in the future. These features also greatly contribute to my high likelihood of recommending Ethena to others. Review collected by and hosted on G2.com.

What do you dislike about Ethena?

I found some initial setup aspects of Ethena to be a little clunky and confusing, particularly around the tracking mechanism. Additionally, the renewal period and the allocation of trainings based on state setup were not as clear as I would prefer, causing some confusion. Review collected by and hosted on G2.com.

Kelly H.
KH
Kelly H.
Senior Security Operations Manager
"Effective Security Training with Room for Better Support"
3.5/5
What do you like best about Ethena?

I have been using Ethena for almost four years now, primarily for security training for our workforce and recently for phishing simulations. One aspect I particularly appreciate is the quality of the content, especially the videos and topics related to security training, which played a significant role in our decision to switch from our previous vendor to Ethena. The setup process was very easy, and having a dedicated Customer Success Manager (CSM) greatly contributed to a smooth onboarding experience. Ethena has been instrumental in providing relevant security training for our remote workforce by focusing on crucial topics beyond just physical security. This has led to increased engagement among employees, with noticeable improvements in their ability to report phishing, security incidents, and smishing. I also find the multiple email templates for phishing simulations incredibly useful, particularly the tech-related ones that include password resets and ChatGPT browser history. These templates are realistic, utilizing the same fonts, graphics, and language as actual applications, making them excellent real-world examples that effectively test our employees against scenarios they may encounter. Overall, Ethena's capabilities have been a great asset in enhancing our organization's security awareness and practices. Review collected by and hosted on G2.com.

What do you dislike about Ethena?

I dislike the inadequate customer support. When our contacts for phishing simulations were no longer with the company, no one reached out to replace them. This lack of communication and follow-up has been frustrating. I would like to see better support to ensure continuity and effectiveness of the service. Review collected by and hosted on G2.com.