--- title: eSurvey Reviews meta\_title: 'eSurvey Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 142 reviews by the users' company size, role or industry to find out how eSurvey works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 142 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # eSurvey Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by eSurvey but has limited features. Are you part of the eSurvey team? [Upgrade your plan](https://my.g2.com/esurvey/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! eSurvey is a comprehensive survey software solution designed to facilitate the creation, distribution, and analysis of surveys across multiple platforms, including web, mobile devices, telephone, and paper questionnaires. It caters to a wide range of research needs, from simple polls to complex, mixed-mode surveys, making it suitable for market research, public opinion polling, and employee satisfaction assessments. Key Features and Functionality: - Multi-Platform Support: Conduct surveys via web, mobile devices (Android smartphones and tablets), telephone, and paper, allowing flexibility in data collection methods. - Advanced Questionnaire Logic: Implement sophisticated logic instructions, such as branching, randomization of questions and answer choices, piping, and consistency checks, to enhance survey flow and data quality. - Voice Capture Module: Record respondents' answers in their own voices, facilitating the collection of qualitative data and richer insights. - Comprehensive Reporting Tools: Generate results in various formats, including tables, charts, and text, with customizable reports that can be printed, uploaded online, or exported to word processors, spreadsheets, or statistical programs like SPSS. - Multilingual Support: Conduct surveys in multiple languages, including those using non-Roman characters, to reach a diverse respondent base. Primary Value and User Solutions: eSurvey addresses the need for a versatile and efficient survey tool that adapts to various data collection methods and research requirements. By offering advanced features like complex logic, voice capture, and robust reporting capabilities, it enables organizations to gather accurate and meaningful data. Its support for multiple languages and platforms ensures accessibility and inclusivity, making it an ideal solution for businesses and researchers aiming to understand and engage with diverse audiences effectively. * * * Seller [eSurvey](https://www.g2.com/sellers/esurvey) Discussions [eSurvey Community](https://www.g2.com/products/esurvey/discuss) Solution Type Best-of-Breed Overview by Nisar Khand (GIS Officer Pakistan Railway/ Secretary Climate Change & Disaster Management Pakistan Youth Parliament Sindh/ Faculty Member/ Trainer/ Researcher/ GIS/ 3D Home Architecture) Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 11 months [ View More Pricing Information ](https://www.g2.com/products/esurvey/pricing) ## Top-Rated Alternatives [ ![SurveyMonkey](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SurveyMonkey") SurveyMonkey 4.4/5(23,900) ](https://www.g2.com/products/surveymonkey/reviews) [ ![Jotform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jotform") Jotform 4.7/5(5,402) ](https://www.g2.com/products/jotform/reviews) [ ![Typeform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Typeform") Typeform 4.5/5(1,017) ](https://www.g2.com/products/typeform/reviews) [ View All Alternatives ](https://www.g2.com/products/esurvey/competitors/alternatives) ## User Insights Average based on 142 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Mark E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark E.") ME Mark E. CEO of GreenLeaf Accounting Group Accounting Mid-Market (51-1000 emp.) 5/1/2026 "Flexible survey tool that handles more complex research than most" 4/5 What do you like best about eSurvey? What stood out to me with eSurvey is how flexible it is once you get past the basics. At GreenLeaf, we use it mainly for client feedback and occasional internal surveys, and the ability to mix different collection methods web and mobile mostly for us has been genuinely useful. The logic options are strong compared to other tools I’ve tried—things like branching and answer piping make it possible to ask more relevant questions instead of forcing everyone through the same flow. I also like the reporting side. Exporting data into formats we can actually use in our analysis workflow especially spreadsheets saves time, and the structure is clean enough that we don’t spend hours reworking it. Review collected by and hosted on G2.com. What do you dislike about eSurvey? The interface isn’t the most intuitive at first. It took some trial and error to fully understand how to set up more advanced surveys, especially when using logic rules. It’s not something you can just jump into and master in an hour. Also, while the reporting is solid, the visual dashboards feel a bit dated and could be easier to customize. For quick executive summaries, we sometimes still reformat results outside the platform. Review collected by and hosted on G2.com. What problems is eSurvey solving and how is that benefiting you? Before using eSurvey, collecting structured feedback from clients and staff was inconsistent, and analyzing responses was more manual than it should have been. Now we have a more standardized way to gather insights, whether it’s about service satisfaction or internal process improvements. The biggest benefit is better decision-making—we’re not relying on assumptions as much. For example, we’ve been able to identify specific friction points in our onboarding process and adjust based on actual responses rather than guesswork. It’s also helped us scale feedback collection without adding extra admin overhead, which matters for a growing firm like ours. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Brooks A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brooks A.") BA Brooks A. Chief Risk Officer Financial Services Mid-Market (51-1000 emp.) 4/29/2026 "Solid Data Collection, But Don’t Skip the Compliance Review" 5/5 What do you like best about eSurvey? Coming from a lending and financial risk background at Apex Lending Group, I need survey tools that can handle complex logic without breaking a sweat. eSurvey surprised me with how well it manages branching and piping, which we use heavily for borrower feedback loops and internal compliance checks. The multi platform support is a genuine asset because we still rely on paper questionnaires for certain older borrower demographics, while our younger team members prefer mobile surveys on their Android devices. The voice capture module is something I initially dismissed as a gimmick, but after using it to collect qualitative feedback from our regional loan officers, I see the value. Hearing someone’s tone or hesitation can tell you more than a scaled response ever could. The reporting tools export cleanly to SPSS, which matters when our analytics team runs regression models on borrower satisfaction data. For a mid sized financial services firm, the feature set is surprisingly deep without feeling bloated. Review collected by and hosted on G2.com. What do you dislike about eSurvey? Customer support was responsive but often directed us to knowledge base articles we had already read, rather than offering hands on troubleshooting. For a tool that markets itself to enterprise users, I expected a more consultative onboarding experience. Review collected by and hosted on G2.com. What problems is eSurvey solving and how is that benefiting you? Our biggest headache before eSurvey was managing fragmented feedback channels. We had paper surveys sitting in branch offices, email based polls that got ignored, and occasional phone interviews that never got standardized. That patchwork approach created compliance risks because we could not reliably demonstrate that we were collecting borrower feedback in a consistent, auditable way. eSurvey gives us one unified platform to design, distribute, and store all survey data. The advanced logic ensures that borrowers only see questions relevant to their specific loan type or situation, which reduces survey fatigue and improves completion rates. For me as Chief Risk Officer, the most important benefit is traceability. I can pull a complete audit trail showing when a survey was sent, how it was completed, and what logic paths were followed. That level of documentation makes our internal audits and regulatory reviews much smoother. We have also started using the voice capture feature for post origination interviews with commercial lending clients, and the qualitative insights have directly shaped how we structure certain loan products. The tool is not perfect, and the implementation requires patience, but for a financial services firm that takes compliance and data integrity seriously, eSurvey delivers where it counts. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerIncentivizedSource: G2 invite ![Josias J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Josias J.") JJ Josias J. Senior Client Accounting Manager Accounting Mid-Market (51-1000 emp.) 6/11/2026 "Streamlined Surveys, Robust Features with Room for Improvement" 4/5 What do you like best about eSurvey? As an accounting firm handling client financial data daily, ease of use and reliability are our top priorities, and eSurvey delivers well on both fronts. The drag-and-drop builder is extremely approachable; anyone on our team can build custom intake forms or service feedback surveys in minutes, no technical expertise needed. We’ve saved dedicated templates for new client onboarding and post-filing feedback, which saves a ton of repetitive work, especially during busy tax season and month-end closing. The unified response dashboard is one of my favorite features. All submissions pop up in real time, and we can sort entries by client name, industry or operating region, making it simple to manage work across Ontario and British Columbia. We no longer have to dig through piles of emails or loose paperwork to find key information. I also rely a lot on its basic reporting functions. We can generate quick summaries and visual breakdowns of responses, which we use for internal reviews and to adjust our services accordingly. Being able to set mandatory fields on forms ensures we collect all required financial and business details upfront, cutting down on back-and-forth emails with clients. Most importantly, its solid access controls and data security let us stay aligned with PIPEDA guidelines, which is non-negotiable for our regulated industry. Review collected by and hosted on G2.com. What do you dislike about eSurvey? There are a few noticeable limitations that impact our daily workflows. The file upload tool is quite restrictive. Our clients often need to submit multi-page financial statements, tax slips and receipts alongside their forms, but the file size cap forces them to split documents into multiple uploads. This scatters files across different entries and makes organizing records for CRA audits far more tedious. The notification system also lacks flexibility. Right now we only receive generic alerts for every new submission, with no way to set priorities or filter alerts by survey type or client group. During peak tax periods, our inboxes get flooded with routine notifications, and it’s easy to miss high-priority submissions from new clients or accounts with urgent requests. Review collected by and hosted on G2.com. What problems is eSurvey solving and how is that benefiting you? Before using eSurvey, we depended on scattered emails and physical forms to collect client information, a process that was slow and messy. This platform brings all responses into one centralized space, drastically cutting down the time we spend sorting records. It also standardizes our client intake process, so we consistently capture all necessary business and financial details from every new partner. Paired with its built-in security features, it keeps us compliant with PIPEDA while reducing manual data entry. All of this adds up to a more efficient workflow for month-end close and tax preparation across our entire client roster. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Della M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Della M.") DM Della M. Operations Director Food & Beverages Mid-Market (51-1000 emp.) 5/27/2026 "Streamlines Feedback Collection, Needs Better Data Tools" 4/5 What do you like best about eSurvey? I appreciate how flexible and user-friendly eSurvey is for our diverse survey needs. As an Operations Director, I can create different questionnaires for consumers, internal teams, and business partners easily with the drag-and-drop editor, which makes building surveys really simple without needing advanced technical skills. I also love its reliable delivery and distribution features; we can send surveys via email links or share them with our retail partners effortlessly, and almost all recipients receive them without issues. The response tracking is clear; I can see how many people have filled out the forms and check real-time updates anytime. Another great point is that it keeps all historical survey data well-organized in the system, allowing us to look back at past results easily to compare trends over time. For a mid-sized food and beverage company like ours, eSurvey has all the core functions we need, without unnecessary complicated features. It’s practical, stable, and perfectly matches our daily operational work. Review collected by and hosted on G2.com. What do you dislike about eSurvey? First off, the built-in data analysis tools are fairly basic. Right now we can only view raw answers and simple statistics. It lacks advanced functions like automatic cross-analysis, trend comparison across different survey rounds, and professional visualized reports such as detailed charts and graphs. Every time I need to prepare reports for management meetings or team reviews, my staff has to export all the data and rearrange it in other software manually. This adds quite a bit of extra repetitive work for our team. Secondly, the customization options for survey design are limited. As a food and beverage brand, we’d like to adjust colors, add our company logo and tweak layout styles to make the questionnaires match our brand image. But there aren’t many styling choices available, so all our surveys look pretty generic. Review collected by and hosted on G2.com. What problems is eSurvey solving and how is that benefiting you? eSurvey streamlines our feedback process by replacing scattered methods with a unified digital system, allowing targeted surveys and real-time monitoring. It helps us spot issues quickly and make informed decisions, saving time and improving efficiency. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Deborah L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Deborah L.") DL Deborah L. Safety Rep Small-Business (50 or fewer emp.) 4/20/2026 "Simple Interface, Needs More Consistent Surveys" 4/5 What do you like best about eSurvey? I use eSurvey to complete surveys quickly and easily, and I appreciate that the surveys are straightforward. The layout is simple to navigate, making it convenient to complete surveys whenever I have free time. It allows me to be productive during small breaks in my day. The setup was very easy, and I find it provides a simple and reliable way to earn extra rewards in my spare time. Review collected by and hosted on G2.com. What do you dislike about eSurvey? One area that could be improved is survey qualification, since sometimes I spend time answering initial questions only to find out I don't qualify. It would also be helpful to have more surveys available consistently, especially during slower periods. Review collected by and hosted on G2.com. What problems is eSurvey solving and how is that benefiting you? I use eSurvey to easily complete surveys and share feedback. It offers a simple, reliable way to earn extra rewards during my free time. The straightforward layout and the convenience to use it during breaks make it a productive tool. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Pranshu P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pranshu P.") PP Pranshu P. 7/8/2026 "Flexible and Easy for Side Income" 3.5/5 What do you like best about eSurvey? I find eSurvey easy to sign up, which makes it a flexible way to earn money. It provides a suitable platform to test yourself and offers a good earning potential. The initial setup was very easy; you just need to log up, and that's all. Review collected by and hosted on G2.com. What do you dislike about eSurvey? The side games which it provides I don't think they are worth it, but I can say it is ok. Review collected by and hosted on G2.com. What problems is eSurvey solving and how is that benefiting you? I find eSurvey easy to sign up, making it a flexible way to earn money and test myself. It helps with side income, which was a major problem for me. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Ravikant Chaurasia C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ravikant Chaurasia C.") RC Ravikant Chaurasia C. Sales Manager Mid-Market (51-1000 emp.) 2/19/2026 "Intuitive Platform, Great for Feedback Collection" 4/5 What do you like best about eSurvey? I like how intuitive and user-friendly the eSurvey platform is. The survey builder makes it easy to create professional-looking questionnaires without needing technical expertise, and I appreciate the variety of question types and the ability to customize logic and branching. The real-time reporting and analytics are another feature I really enjoy. Being able to instantly view responses through clear dashboards and export the data when needed saves a lot of time. Overall, the combination of ease of use, flexibility, and strong reporting tools is what stands out to me the most. Review collected by and hosted on G2.com. What do you dislike about eSurvey? While eSurvey works well overall, there are a few areas that could be improved. Some of the advanced customization options for survey design and branding feel a bit limited compared to other platforms. Having more flexibility with themes, layout control, and visual customization would be helpful. Additionally, the reporting features are useful, but deeper analytics or more advanced data visualization options would make it even stronger—especially for larger or more complex datasets. I also think the user interface in certain sections could be streamlined to reduce the number of clicks needed to access specific settings. Review collected by and hosted on G2.com. What problems is eSurvey solving and how is that benefiting you? eSurvey efficiently solves feedback collection and organization. It centralizes responses, automates data collection, and instantly generates reports, eliminating manual entry and reducing errors. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Nikhil V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nikhil V.") NV Nikhil V. Technical Specialist Mid-Market (51-1000 emp.) 5/10/2026 "Simple, User-Friendly Survey Platform with Built-In Analytics" 4.5/5 What do you like best about eSurvey? I am using this survey platform last 2 years, it is very simple and user friendly UI. Easy for me to create as well as manage surveys forms very quickly. It has inbuilt analytics and reporting feature that helps in understanding customer feedback easily. It is time saving solution and ensure smooth productivity. Review collected by and hosted on G2.com. What do you dislike about eSurvey? It is not suitable for large surveys because I feel the slowness. More customization options needs to be added for better data analysis and reporting. Review collected by and hosted on G2.com. What problems is eSurvey solving and how is that benefiting you? This platform gives me the structured survey data that is easy for us to understand the customer insights. It helps in improves our enterprise decisions as well as customer satisfaction. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Ashlynn W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashlynn W.") AW Ashlynn W. 1/31/2026 "Streamlined Global Surveys with Customization and Compliance" 4.5/5 What do you like best about eSurvey? I appreciate eSurvey's Global Template Library and the Granular Regional Customization Permissions features. As a Global Admin, I can build master templates in eSurvey’s admin portal for all core survey types, ensuring consistency in core questions, answer scales, and global branding elements. It's incredibly valuable for maintaining standardized, yet regionally relevant surveys without having to create separate ones for each market. Additionally, the initial setup of eSurvey was exceptionally straightforward, which was a big plus for me. Review collected by and hosted on G2.com. What do you dislike about eSurvey? I don't like that there's no native sync with global customer service tools like Zendesk. Post-support CSAT survey responses don't auto-populate in Zendesk tickets for EU/US/APAC, which means customer service agents have to switch between tools to see a customer's feedback history. This breaks the seamless cross-border CX loop. I'd really appreciate it if they could build native, real-time bi-directional integrations with top enterprise tools like Salesforce, HubSpot, Tableau, Power BI, and Zendesk. Launching a custom REST API with pre-built connectors for in-house global tools would also be great. A live API feed for analytics would eliminate the need for static CSV exports and enable real-time global data dashboards. Review collected by and hosted on G2.com. What problems is eSurvey solving and how is that benefiting you? I use eSurvey for global market research and internal feedback, solving issues of siloed survey data and regulatory risk. It allows for standardized and localized surveys, maintaining regional relevance without having to create separate surveys for each market. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Faysal G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Faysal G.") FG Faysal G. Small-Business (50 or fewer emp.) 5/19/2026 "Easy-to-Use Software for Education and Surveys" 4/5 What do you like best about eSurvey? I like that eSurvey is applicable and easy to use. It's a simple software for making surveys and creating platforms for education and work. It works well for teaching online students, especially in solving teaching problems like making exams. The initial setup was easy too. Review collected by and hosted on G2.com. What do you dislike about eSurvey? I think the timer could be improved. It needs to be more easily used to make exams on time. Review collected by and hosted on G2.com. What problems is eSurvey solving and how is that benefiting you? I use eSurvey because it's simple and applicable, helping with teaching problems like making exams and facilitating online education. It's easy to use and works well for teaching online students. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about eSurvey? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about eSurvey ](https://www.g2.com/products/esurvey/discussions/new) GU Guest User • Last activity about 1 year ago What is ESurvey CAD? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-esurvey-cad) ![Paola Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paola Y.") PY Paola Yado • Last activity 5 months ago How often do you use the software? 1 Upvote 2 [ Join the conversation ](https://www.g2.com/discussions/cada-cuando-utiliza-el-software) [ View all Discussions ](https://www.g2.com/products/esurvey/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 11 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/esurvey/pricing) eSurvey Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d6ffadf9f899197c144496ba95c4ffac/surveymonkey.jpg "Product Avatar Image") SurveyMonkey 4.4/5(23,900) [ Compare Now ](https://www.g2.com/compare/surveymonkey-vs-esurvey) ##### ##### eSurvey Features Survey Management Survey Builder Customizable Questions Templates Survey Customization Question Branching Branding Multimedia Support Survey Insights Reporting & Analytics BI Tools Integration Data Exporting Agentic AI - Survey Adaptive Learning Proactive Assistance Decision Making [ View More Features ](https://www.g2.com/products/esurvey/features) ##### Categories on G2 [Survey](https://www.g2.com/categories/survey) ##### Explore More [What are the most reliable reputation management services solutions based on reviews from users experiencing long-term rollouts?](https://www.g2.com/discussions/what-are-the-most-reliable-reputation-management-services-solutions-based-on-reviews-from-users-experiencing-long-term-rollouts)[Which admissions and enrollment management platforms deliver conversion metrics and analytics most effectively?](https://www.g2.com/discussions/which-admissions-and-enrollment-management-platforms-deliver-conversion-metrics-and-analytics-most-effectively)[Which AI video generator has the best text-to-video capabilities?](https://www.g2.com/discussions/which-ai-video-generator-has-the-best-text-to-video-capabilities-if-you-re-working-with-a-limited-budget) [PRM software with the best reviews](https://www.g2.com/discussions/prm-software-with-the-best-reviews)[What Oracle E-Business Suite deployment trends should enterprise teams understand when evaluating reseller partners?](https://www.g2.com/discussions/what-oracle-e-business-suite-deployment-trends-should-enterprise-teams-understand-when-evaluating-reseller-partners)[Pros and Cons Details](https://www.g2.com/products/esurvey/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)