The support staff are great and very open to requests for help when needed. This system is specific for ERM, and does not include other elements found in more sophisticated systems that may not be necessary for just the ERM process. It is also customizable. Review collected by and hosted on G2.com.

Find it difficult to add attachments easily, as in our review process, there are plenty of extensive mitigation plans for the risks in various formats. Also would like a feature for 'retired' risks, as currently once removed from the system, it is gone. Review collected by and hosted on G2.com.

It's easy to use. Quick customer service. Review collected by and hosted on G2.com.

Reporting needs to be better. Bugs and slow speed although it's improving. Review collected by and hosted on G2.com.

Easy to explain the reports to stakeholders, the current and previous comments section is a helpful feature. Saves time when notes are saved with the risks. We have found the team at Tracker Networks to be great at listening and acting on our feedback. Review collected by and hosted on G2.com.

Sometimes the copy and paste feature doesn't work. Review collected by and hosted on G2.com.

It is a very cost-effective and user-friendly platform. Our team has a wide range of risk management experience, but the system is very intuitive, which allowed the them to adapt quickly. Essential ERM enables us to easily engage a wide range of input on risk identification, impact and solutions, while allowing administrative oversight. It has achieved our goal to formalizing and documenting our risk management program. Review collected by and hosted on G2.com.

Overall, we are pleased with the system and have no significant issues. Essential is constantly developing and improving the system based on customer feedback. Review collected by and hosted on G2.com.

They listen to the feedback of customers and incorporate them into future updates Review collected by and hosted on G2.com.

It works best with a small number of risks Review collected by and hosted on G2.com.

The ease of use and intuitiveness of the software. The connection to strategy and risk appetite is amazing. Linking risk indicators to the risk helps quantify the risk assessment. The Bow-tie is excellent to demonstrate risk, mitigation, causes and consequences. Review collected by and hosted on G2.com.

The reporting need to improve, it is not comprehensive enough yet. Review collected by and hosted on G2.com.

Great reporting functionnalities. Allows to visualize risks alongside risk appetite and tolerance thresholds. Review collected by and hosted on G2.com.

Hard to navigate between risks without going back to the console. Review collected by and hosted on G2.com.

Automated emails of updates and responses are tracked in the application. Review collected by and hosted on G2.com.

There isn't anything that I dislike about the application. Review collected by and hosted on G2.com.

It is intuitive, easy, and built for risk management. Review collected by and hosted on G2.com.

Reporting templates are somewhat lacking, but it has the option to extract data for Power BI or Tableau reports. Review collected by and hosted on G2.com.

The software is very intuitive and easy to use. I also really like the visual bow tie diagrams and the way the tool incorporates strategic objectives, risk appetite and risk voting. The tool is well received by business users, which makes it easier to push risk processes out into the business where they can be more helpful. Review collected by and hosted on G2.com.

This tool does not have compliance functionality. That is not an issue for my use and actually makes the software less complicated, but if compliance is your top priority, this may not be the right tool. Review collected by and hosted on G2.com.