Essential Data & Voice is a leading Australian systems integrator specializing in unified communications, hosted telephony, and contact center solutions. With over 30 years of experience, EDV designs, implements, and manages converged voice and data networks tailored to meet the unique needs of medium and large enterprises. As a Mitel Platinum Partner and the first Mitel Signature Partner in the Asia-Pacific region, EDV has been recognized for its expertise, including receiving Mitel's Top Global Migration to the Cloud Partner award. Key Features and Functionality: - Unified Communications Solutions: EDV offers comprehensive unified communications systems that integrate voice, video, messaging, and collaboration tools to enhance business communication. - Cloud and On-Site Business Phone Systems: Providing both cloud-based and on-premises telephony solutions, EDV ensures flexibility and scalability to meet diverse business requirements. - Managed Services and Support: Through the EssentialCare plan, EDV delivers proactive technical support, including 24/7 engineering assistance, software updates, parts replacement, system integrity checks, and fault response services. - Custom-Built Customer Portal: EDV's portal allows clients to track job and fault progress, reducing waiting times and improving the overall service experience. Primary Value and Solutions Provided: EDV empowers businesses to navigate the rapidly evolving telecommunications landscape by offering tailored communication solutions that enhance productivity, reduce costs, and accelerate digital transformation. By integrating advanced technologies and providing dedicated support, EDV ensures seamless connectivity and collaboration, enabling clients to focus on their core operations while maintaining a competitive edge in their respective industries.