ArcGIS is a comprehensive suite of mapping and location intelligence tools and capabilities. ArcGIS can be deployed on local machines (ArcGIS Pro), on your remote or on-premises servers (ArcGIS Enterprise), or as SaaS hosted by Esri (ArcGIS Online). ArcGIS includes focused apps to deliver complete solutions for your business or organization. Along with software, Esri provides a comprehensive collection of data and content to geo-enrich your own data. ArcGIS also provides rich software development tools for you to configure and create your own mapping and location intelligence products.
Esri ArcGIS connects maps, apps, data, and people so you can make smarter, faster decisions. It gives everyone in your organization the ability to discover, use, make, and share maps from any device, anywhere, anytime.
How do you position yourself against your competitors?
Esri offers the most powerful mapping and location intelligence capabilities in the world. Organizations of every size and industry use ArcGIS to make and share beautiful, data-rich maps to improve operational and business results. ArcGIS provides universal smart mapping capabilities that can be up and running quickly and when combined with location intelligence, helps organizations tell strategic stories and provide insights to improve their business performance. Esri offers services, training, and technical certifications to accelerate technology adoption, help organizations build a workforce skilled in applying best practices, and achieve the optimal return on their ArcGIS investment.
ArcGIS has had the longest run of GIS software. Due to this, it is the most well-documented GIS software available to industry and the consumer. As GIS software, it is adequate and serves the needs of most users. Review collected by and hosted on G2.com.
What do you dislike?
ArcGIS is expensive and does not interface well with external software. Compared to new (and free!) offerings such as Google Earth Engine, ArcGIS is heavy and difficult to fine tune. For example, ArcGIS' functionality is more like an Adobe Photoshop project than it is an easily-editable and lightweight programming script. As more functionality and processing power is needed for GIS applications, this is quickly becoming a liability. Review collected by and hosted on G2.com.
Recommendations to others considering the product:
In the scientific community, GIS users are beginning to switch over to the Google Earth Engine because it is a superior product to ArcGIS, and doesn't cost an arm and a leg. Review collected by and hosted on G2.com.
What problems are you solving with the product? What benefits have you realized?
I am a professor in the natural sciences. I use GIS software to analyze remote sensing images and produce maps for professional publications. Review collected by and hosted on G2.com.