Esri ArcGIS Reviews & Product Details

UR
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like that ArcGIS is the standard in GIS -- cartography and analysis. This software is what most with a traditional background in GIS learned on. The interface is nice and the tool is powerful. The company also offers free licenses for nonprofit use. Review collected by and hosted on G2.com.

What do you dislike?

For individuals the price is quite expensive. The tool is so powerful that it can be hard to learn all of the intricacies. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Most recently I have been using the software for the sole purpose of visualization, but there is so much more to it than that. Spatial analysis capabilities abound; however, I use alteryx for analysis most recently and ArcGIS for other needs. Review collected by and hosted on G2.com.

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Esri ArcGIS Overview

What is Esri ArcGIS?

ArcGIS is a comprehensive suite of mapping and location intelligence tools and capabilities. ArcGIS can be deployed on local machines (ArcGIS Pro), on your remote or on-premises servers (ArcGIS Enterprise), or as SaaS hosted by Esri (ArcGIS Online). ArcGIS includes focused apps to deliver complete solutions for your business or organization. Along with software, Esri provides a comprehensive collection of data and content to geo-enrich your own data. ArcGIS also provides rich software development tools for you to configure and create your own mapping and location intelligence products.

Esri ArcGIS Details
Languages Supported
Arabic, Czech, Danish, German, Greek, English, Estonian, Finnish, French, Hebrew, Hindi, Croatian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Serbian, Swedish, Thai, Turkish, Vietnamese, Chinese (Simplified)
Product Description

Esri ArcGIS connects maps, apps, data, and people so you can make smarter, faster decisions. It gives everyone in your organization the ability to discover, use, make, and share maps from any device, anywhere, anytime.

How do you position yourself against your competitors?

Esri offers the most powerful mapping and location intelligence capabilities in the world. Organizations of every size and industry use ArcGIS to make and share beautiful, data-rich maps to improve operational and business results. ArcGIS provides universal smart mapping capabilities that can be up and running quickly and when combined with location intelligence, helps organizations tell strategic stories and provide insights to improve their business performance. Esri offers services, training, and technical certifications to accelerate technology adoption, help organizations build a workforce skilled in applying best practices, and achieve the optimal return on their ArcGIS investment.


Seller Details
Seller
Esri
Company Website
Year Founded
1969
HQ Location
Redlands, CA
Twitter
@Esri
183,534 Twitter followers
LinkedIn® Page
www.linkedin.com
5,257 employees on LinkedIn®
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Esri ArcGIS Reviews

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Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The new user interface has been carefully designed, easy to understand and very complete. ArcGIS continues to develop its toolkit to provide powerful and easy-to-use GIS applications to solve any problem in the spatial format (where the problem is and where it is). Although these tools are complex in nature, they are very easy to learn and ESRI also provides excellent training. The software itself is an industry standard, making it easy to find trained, experienced, and skilled employees. Your support is very good. They are responsive, knowledgeable, and good to follow. Review collected by and hosted on G2.com.

What do you dislike?

Cost can be an obstacle for small organizations. We hope that you will continue to work to improve the cost model, especially as it relates to smaller government agencies. With the development of the software, the main applications have been developed in two different directions. The latest version seems to bring them back together. I hope this situation will continue for the foreseeable future. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

For GIS applications, ESRI is the standard. We've been using your application for 27 years and ArcGIS is a powerful product without a competitor we know. We have used spatial mapping to analyze and solve problems, and these problems can take weeks to resolve in tabular format. Without spatial data, these analysis problems may not even be solved. ESRI's ArcGIS application and online SAAS regulations make this work possible anywhere in the world, at any time. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Our organization uses ArcGIS to map events, assets, work orders and other features. Almost every department in the organization uses it to provide rapid response and analysis of spatial issues. Many problems can be better represented and analyzed in a spatial format. GIS provides tools for this, especially ESRI's ArcGIS toolset is very extensive. Review collected by and hosted on G2.com.

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Graduate Research Assistant
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

ArcGIS is a de-facto standard where you're working with spatial data in most companies.

Pros:

ArcGIS is everywhere, in private and government organizations. If somebody talking about GIS, it's most likely about ArcGIS. If you're experienced with ArcGIS it will be easy to learn how to use any other GIS system. The data formats like shapefiles, commonly used with ArcGIS are de-facto industry standards, that are supported by other GIS software. ArcGIS is one of the oldest systems in the market, so it sets the overall trend of how the GIS industry.

As for my personal experiences, I like ArcGIS it's easy to learn, easy to create great maps, and analyze spatial data. I think that the digitizing editor is easy to use, especially when you need to georeference the raster images, and it's better than in competing software.

You can easily automate your data transformation workflows without the need to learn the coding, using the built-in model builder. If you're willing to learn Python, you can automate even more complex workflows using the powerful built-in Python API, accessible right from the user interface. Review collected by and hosted on G2.com.

What do you dislike?

ArcGIS needs lots of resources, so you need to have a modern computer with enough RAM to be able to use the software effectively. Right now, ESRI in transition between the old 10.x lineup of the ArcGIS ecosystem, to the new ArcGIS Pro. 10.x is almost deprecated when the Pro sometimes still lasks the important features. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I'm mostly using ArcGIS to support geographical research at our university. We use ArcGIS as effective digitizing tool to create new spatial data. Almost all the printable maps that we use in our department were created using the ArcGIS. Review collected by and hosted on G2.com.

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Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Easy to digitize and capture from raster images. Editing tools are easy to use and locate. It has a vast majority of different tool sets for different jobs. For example geo-referencing, creating fishnets for map book production. This software was easier to use than GIS smallworld, CADCorp or QGIS. Review collected by and hosted on G2.com.

What do you dislike?

There are too many licences in the desktop version. I believe some tools should be free such as creating points from a line. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Geo-referencing old plans. exporting tables to spreadsheet. Custom tools to enable custom commands. Good integration with VB.net and python. Not a big fan of ArcGIS pro. Review collected by and hosted on G2.com.

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AG
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

The best part of the software is ease of work, and sources that provide helpful info when you bump into issues. There is a big community built on this software. This is very helpful.

One best thing about the SW is to use to know it. The SW has the tools ease of GUI is great to work. Constantly expanding the and exploring and incorporating the user input to improve the SW. Review collected by and hosted on G2.com.

What do you dislike?

The software is little expensive. But on the same not all of the current softwares are in the same page. I understand technology is expensive. But there are ways to reduce. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It’s a good SW, it is like a best in the market at present with a vast majority of users. This is simply Great. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I work for a municipality, initially i started this SW as a database to store the data visually and Geographics representation. Since then, the program we moved from the asset management to Utility design management. Review collected by and hosted on G2.com.

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Graduate Landscape Architect and GIS Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

the ability to make quality and accurate maps displaying vital project and site information. the ability to share information, layers, shapefiles, etc. as well as the ever expanding and endless possibilities for analysis Review collected by and hosted on G2.com.

What do you dislike?

still learning how it all works, the numerous ways to manipulate and input data, and the kind of "coding" language of the analysis Review collected by and hosted on G2.com.

Recommendations to others considering the product:

The power and depth of the esri and gis software seems endless, however it can be time consuming and cumbersome as you learn how to make the software manipulate and show the data the way you would like to see it. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

analysis and planning of community utilities Review collected by and hosted on G2.com.

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UE
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

gis System , ease of creating high quality maps Review collected by and hosted on G2.com.

What do you dislike?

very complicated in programming and image processing Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

geological map, package gis which contains all the information Review collected by and hosted on G2.com.

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Assistant Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

The API engine that brilliantly lets user play with various Geo-processing tools and bring a real-time solution to the worldly problems. Review collected by and hosted on G2.com.

What do you dislike?

The system requirement is pretty exhaustive. One needs to have a decent PC to make the best of it. Also, the pricing mechanism is way too taxing for an average person to convince Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Student version gives 1 year if free services. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I have been working on finding energy resources and optimising it with the available constraints/ leads. Review collected by and hosted on G2.com.

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Professionel en environnement
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

User interface and user friendly... when it works! Review collected by and hosted on G2.com.

What do you dislike?

We buy for more than 13000$ for Esri products. 2 months and more than tweny hours spend to install those, with some help with the support service, i have a long list of trouble.

Very disappointed. Think about it before you buy those

products. I have a strange feeling of being tricked.

the service is incredibly deficient Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If your are a big compagny, with a lot of ressources, that's the best product.

But if your are a small business, i don't recommanded at all. A long list of trouble, and a weakness service. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I can't because i can't use my 13k$ worth ESRI products, with more than 20 hours of works after two mounth. Review collected by and hosted on G2.com.

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UG
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

ARCGIS is the leading GIS software on the market, we use it daily in the planning and development office. Review collected by and hosted on G2.com.

What do you dislike?

The cost is a bit much, but considering all the benefits, it's still well worth it! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have had great experience with ArcGIS, and they also have great technical support! Review collected by and hosted on G2.com.

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UU
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

You can do so many things in ArcGIS. There are tons of options on how to do anything. Review collected by and hosted on G2.com.

What do you dislike?

I would maybe like ArcGIS to make suggestions if it appears that you're doing something one way and there may be a better option. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Esri ArcGIS is a perfect program for keeping customers safe when it comes to public utilities. You can map your utilities. Review collected by and hosted on G2.com.

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CO
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

ESRI has great tech support and forums and user groups/conferences. Review collected by and hosted on G2.com.

What do you dislike?

The licensing can be confusing at times especially when dealing with web solutions. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

The basic level should provide adequate support for your daily activities. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Maintaining our asset information spatially using their database models. Improved location accuracy. Review collected by and hosted on G2.com.

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GIS Technician
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like that it has a lot of capabilities and tools to get whatever job you need to get done. Support is awesome. Review collected by and hosted on G2.com.

What do you dislike?

There is a bit of a learning curve like all software. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I am solving metro transit among various municipalities using the software to display data. Review collected by and hosted on G2.com.

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Teacher
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I went to a training for Esri and I am so glad I did! It is definitely something I would not have learned on my own. My favorite aspect is the already made lessons for students - I have already used a few with my middle schoolers! The lesson planning is already done for you and the students really enjoy manipulating the maps. I am hoping to get confident enough with it that my students create their very own study at the end of the school year. Review collected by and hosted on G2.com.

What do you dislike?

There is definitely a learning curve - it is a bit intimidating at first, but is such a wonderful FREE source once you get the hang of it! Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Start with the Geo Inquiries! They are already set up for you and will help get used to navigating the system. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

My students are experiencing geography, rather than just reading about it! Review collected by and hosted on G2.com.

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GIS Consultant
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

User Friendly, Powerful, Analysis, Customization, Geoprocessing, Databases, GDB Replication Review collected by and hosted on G2.com.

What do you dislike?

some unexplained crashes and need lots of HW resources Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Requires Proper Training, Defining Career Baths affects the way the user uses ArcGIS Familyship. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

working for the NSDI (National Spatial Data Infrastructure) it is the most used SW by the vast majority of our SHs, Review collected by and hosted on G2.com.

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IE
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Arc Pro has a much friendlier UI than Arc Map and competing GI software packages.The ease of use of ArcGIS Online (AGOL) Review collected by and hosted on G2.com.

What do you dislike?

Basic processing tools being locked behind more advanced licenses. The transition over from Arc Map to Pro can potentially be lengthy but it is definitely worth investing your time into mastering pro as this is the future of Arc. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

There are other open source software packages available which will assist when a basic feature is locked behind a more advanced license.

AGOL is a comprehensive and easy to use package which can be picked up 'straight out of the box'. The added bonus with AGOL is the ability to use high quality basemap imagery, especially the clarity layer.

If you are struggling to switch over from Arc Map then the customizable toolbar in pro can easily be tweaked to meet your needs.

Look on the ESRI forums or look through GIS stack exchange when encountering problems, ninety nine percent of the time another user will have encountered the same issue as yourself. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are using Arc Pro to publish interactive maps for clients, we are able to use a combination of Pro and AGOL to create professional, easy to understand maps. We also use Arc Pro for ecological and biodiversity net gain mapping. We have found this assists our clients through the planning process, giving added visual aide to data collected in the field. Review collected by and hosted on G2.com.

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Urban planner
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Esri ArcGIS is the most useful program for linking data and location in a specific coordinate system on different spatial levels and visualize the results on a map. It gives a broad spectrum of tools (Arc Toolbox) for analyzing the data. The link with Excel and AutoCAD is extremely useful. Review collected by and hosted on G2.com.

What do you dislike?

Esri ArcGIS can be upgraded in terms of visual representation, both the interface and the external results (the maps). The interface can be friendlier and more practical in order to make the complex tools easier even for beginners. This way more people will be aware of the opportunities that the program provides. In addition, for the external results it will be great if there are libraries with customized colours, pattern, diagrams, even pictograms and infographics, with option to import and export from/to other programs, for example Adobe Illustrator.

Last but not least, there could be a button with link to tutorial and the whole package could take less space in the hard drive. The storage of the files could be organised in packages that might be generated by the program. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Go ahead! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

For research for my thesis work - То effectively connect population characteristics with the spatial environment and make conclusions about the access to certain places keeping in mind the socio-economic status of the population. For example, analyzing the location of the playgrounds and the access of children in terms of the occupancy and kindergartens in specific neighbourhood. Review collected by and hosted on G2.com.

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UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Its really helpful and easy to operated and use, its search panel makes thing easier.

ArcGIS contains tools for most of the operations which makes work very easy.

Multiple operations can be done on the single layers and watershed delineation in very easy in this Review collected by and hosted on G2.com.

What do you dislike?

The interface could be concise. it displays a lot of information which makes things look very difficult.

I feel that the interface is quite complicated it can be improved. It might be because i have used QGIS earlier so i am more familiar with that.

Rest is really good in ArcGIS

Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I feel that the interface is quite complicated it can be improved. It might be because i hav used QGIS earlier so i am more familiar with that.

Rest is really good in ArcGIS Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are carring out spatial analysis in ArcGIS which are futher used in other models like HEC-RAS, HEC-HMS etc.

t Review collected by and hosted on G2.com.

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Research Assistant
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
GIS Analyst
Government Administration
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

I have been using ESRI products for more than 20 years. The software is very robust and every year continues to improve. Review collected by and hosted on G2.com.

What do you dislike?

It can be quite expensive, but for most of us GIS professionals, the price is worth it. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Consider whether you need the full suite of applications, or if you can use the ArcGIS online resources instead. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are able to provide quality GIS products with ease, including an easy to use website. We also can also perform spatial analysis, asset management, and create beautiful maps. The training that ESRI provides is also very useful, and a lot of it is free. Review collected by and hosted on G2.com.

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GIS Specialist
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

What I like about ArcGIS is the pragmatic approach it takes to offer its users for manipulating spatial data. It offers tools such as 3D analysts, Data Management, Buffer and clip. One of the other cool features is the ArcGIS online service. Users can import a wide-range of sundry data that can be integrated into their own geographical location. Review collected by and hosted on G2.com.

What do you dislike?

A few of the tools hinder efforts to manipulate which leads to a repetitive, mundane protocol to achieve the desired end results. There also appears to be discrepancies embedded in integrating CAD files into the system. There are times where the system shuts off when bringing a CAD into ArcGIS. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

This software appears to hold a monopoly in the mapping industry. I would recommend only because it is the most well-versed software in the world. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are helping companies minimize impacts to Section 404 Waters and Streams. Without the use of ArGIS, we would be unable to calculate such impacts and cost our clients THOUSANDS Review collected by and hosted on G2.com.

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CM
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Scalability for extra capability and Solid geoprocessing framework. Review collected by and hosted on G2.com.

What do you dislike?

Cost is little bit expensive as comparison Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Best tool for analytics Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Develop custom application to use Full set of editing and topology tools and ArcGIS Online for mobile apps and webmaps. Review collected by and hosted on G2.com.

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Research Assistant
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

ArcGIS is a great mapping software for anyone who needs to consistently make maps or do spatial analysis. It has been the industry standard for a reason all this time. There are so many possibilities, and it's pretty common to find out something new you can do with the program that you didn't know about before. Review collected by and hosted on G2.com.

What do you dislike?

It's expensive (prohibitively so for most individuals). Given that open source GIS programs are quickly gaining ground on ArcGIS, it's unfortunate that the program is not being made more innovative. It also can be buggy and crash sometimes. And the weird particularities that Arc has when it comes to working with data can be annoying. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Utilize the ArcGIS online help tools. They are a life saver! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Arc helps me make professional quality maps and analyze spatial data in my research. Review collected by and hosted on G2.com.

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Asesor Superior de Ventas e Importación
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

ArcGIS is an incredibly complete tool for geostatistical analysis, for the digitization and study of projects and for the planning of geographical strategies, for the design of marketing strategies. It is such a useful tool in so many areas that it is difficult for me to imagine any in which I would not have any possible application. I like its multiplatform adaptation and the different modalities and its advanced raster data processing functions. Review collected by and hosted on G2.com.

What do you dislike?

I understand that it is quite advanced and complex software, however I feel that it could work to be lighter in processing. Licenses are quite expensive, which makes considering largely free alternatives for data processing. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It is a hugely broad tool! Try to document yourself and practice enough to avoid getting lost in the large number of functions and processing tools that the program has. Luckily on the internet there are very good tutorials to learn how to handle it. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I used ArcGIS in the design of water supply systems and data mapping in different areas. Such as pharmacy, oil and distribution of raw materials. With this software I was able to handle geoanalysis and the presentation of the final products in an impeccable way. Review collected by and hosted on G2.com.

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