1. [Home](https://www.g2.com/) 2. ... 3. [GIS Software](https://www.g2.com/categories/gis) 4. [Esri ArcGIS Discussions](https://www.g2.com/products/esri-arcgis/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_bf759656c2fc2418d024f021d5828442/esri-arcgis.png "Product Avatar Image") ](/products/esri-arcgis/reviews) [ Esri ArcGIS ](/products/esri-arcgis/reviews) (540)4.5/5 ArcGIS is a comprehensive suite of mapping and location intelligence tools and capabilities. ArcGIS can be deployed on local machines (ArcGIS Pro), on your remote or on-premises servers (ArcGIS Enterprise), or as SaaS hosted by Esri (ArcGIS Online). ArcGIS includes focused apps to deliver complete solutions for your business or organization. Along with software, Esri provides a comprehensive collection of data and content to geo-enrich your own data. ArcGIS also provides rich software development tools for you to configure and create your own mapping and location intelligence products. Show More * * * ### 65.0 Nps Score Already have Esri ArcGIS? ### All Esri ArcGIS Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • over 5 years ago More Options - [ # Is there any way to use ram more than 4gb in ArcGIS? ](/discussions/45717-is-there-any-way-to-use-ram-more-than-4gb-in-arcgis) There are so many problems which needs RAM and more processes but its the limitation we face. [ Location Intelligence Software ](https://www.g2.com/tags/location-intelligence-software)[ GIS Software ](https://www.g2.com/tags/gis-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Esri+ArcGIS+questions+and+get+answers+from+expert+users+in+our+Esri+ArcGIS+Discussions+section.&title=Esri+ArcGIS+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fesri-arcgis%2Fdiscuss%3Fpage%3D2) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Esri+ArcGIS+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fesri-arcgis%2Fdiscuss%3Fpage%3D2&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fesri-arcgis%2Fdiscuss%3Fpage%3D2) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Esri+ArcGIS+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fesri-arcgis%2Fdiscuss%3Fpage%3D2%0aAsk+Esri+ArcGIS+questions+and+get+answers+from+expert+users+in+our+Esri+ArcGIS+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Esri+ArcGIS+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fesri-arcgis%2Fdiscuss%3Fpage%3D2%0aAsk+Esri+ArcGIS+questions+and+get+answers+from+expert+users+in+our+Esri+ArcGIS+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Gano P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gano P.") GP Loading... [Gano P.](https://www.g2.com/users/a434b651-1faf-4946-8fda-0b7a84eec6a7 "Gano P.") • about 7 years ago GIS Cultural Specialist at Muscogee (Creek) Nation, Historic & Cultural Preservation Department GIS Cultural Specialist at Muscogee (Creek) Nation, Historic & Cultural Preservation Department More Options - [ # If not already in place, when will there be a merger between AutoCAD and ESRI? ](/discussions/12714-if-not-already-in-place-when-will-there-be-a-merger-between-autocad-and-esri) Within Autocad there are a lot more commands to quickly construct or build modeling and 2D infrastructure, will commands like Trim, Cut, Extrude, etc be introduced in future versions of ArcMap. Also Similar to AutoCAD having multiple Viewports of one 3D object in 4 seperate windows would be a... [Read more](/discussions/12714-if-not-already-in-place-when-will-there-be-a-merger-between-autocad-and-esri) [ Location Intelligence Software ](https://www.g2.com/tags/location-intelligence-software)[ GIS Software ](https://www.g2.com/tags/gis-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Esri+ArcGIS+questions+and+get+answers+from+expert+users+in+our+Esri+ArcGIS+Discussions+section.&title=Esri+ArcGIS+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fesri-arcgis%2Fdiscuss%3Fpage%3D2) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Esri+ArcGIS+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fesri-arcgis%2Fdiscuss%3Fpage%3D2&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fesri-arcgis%2Fdiscuss%3Fpage%3D2) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Esri+ArcGIS+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fesri-arcgis%2Fdiscuss%3Fpage%3D2%0aAsk+Esri+ArcGIS+questions+and+get+answers+from+expert+users+in+our+Esri+ArcGIS+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Esri+ArcGIS+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fesri-arcgis%2Fdiscuss%3Fpage%3D2%0aAsk+Esri+ArcGIS+questions+and+get+answers+from+expert+users+in+our+Esri+ArcGIS+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • about 8 years ago More Options - [ # what is price of the software ](/discussions/7652-what-is-price-of-the-software) If I want purchase from Bangladesh and to use for 10 students as academic purposes what will be the cost [ Location Intelligence Software ](https://www.g2.com/tags/location-intelligence-software)[ GIS Software ](https://www.g2.com/tags/gis-software) * * * \<0\>0\>Upvotes * * * 2 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Esri+ArcGIS+questions+and+get+answers+from+expert+users+in+our+Esri+ArcGIS+Discussions+section.&title=Esri+ArcGIS+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fesri-arcgis%2Fdiscuss%3Fpage%3D2) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Esri+ArcGIS+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fesri-arcgis%2Fdiscuss%3Fpage%3D2&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fesri-arcgis%2Fdiscuss%3Fpage%3D2) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Esri+ArcGIS+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fesri-arcgis%2Fdiscuss%3Fpage%3D2%0aAsk+Esri+ArcGIS+questions+and+get+answers+from+expert+users+in+our+Esri+ArcGIS+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Esri+ArcGIS+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fesri-arcgis%2Fdiscuss%3Fpage%3D2%0aAsk+Esri+ArcGIS+questions+and+get+answers+from+expert+users+in+our+Esri+ArcGIS+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • about 8 years ago Posted by Esri ArcGIS Posted by Esri ArcGIS More Options - [ # Where can I learn more about the technical details of ArcGIS Online? ](/discussions/arcgis-online) ArcGIS Online [ Location Intelligence Software ](https://www.g2.com/tags/location-intelligence-software)[ GIS Software ](https://www.g2.com/tags/gis-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Esri+ArcGIS+questions+and+get+answers+from+expert+users+in+our+Esri+ArcGIS+Discussions+section.&title=Esri+ArcGIS+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fesri-arcgis%2Fdiscuss%3Fpage%3D2) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Esri+ArcGIS+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fesri-arcgis%2Fdiscuss%3Fpage%3D2&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fesri-arcgis%2Fdiscuss%3Fpage%3D2) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Esri+ArcGIS+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fesri-arcgis%2Fdiscuss%3Fpage%3D2%0aAsk+Esri+ArcGIS+questions+and+get+answers+from+expert+users+in+our+Esri+ArcGIS+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Esri+ArcGIS+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fesri-arcgis%2Fdiscuss%3Fpage%3D2%0aAsk+Esri+ArcGIS+questions+and+get+answers+from+expert+users+in+our+Esri+ArcGIS+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • about 8 years ago Posted by Esri ArcGIS Posted by Esri ArcGIS More Options - [ # Where can I learn more about the technical details of ArcGIS Pro? ](/discussions/arcgis-pro) ArcGIS Pro [ Location Intelligence Software ](https://www.g2.com/tags/location-intelligence-software)[ GIS Software ](https://www.g2.com/tags/gis-software) * * * \<0\>0\>Upvotes * * * 2 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Esri+ArcGIS+questions+and+get+answers+from+expert+users+in+our+Esri+ArcGIS+Discussions+section.&title=Esri+ArcGIS+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fesri-arcgis%2Fdiscuss%3Fpage%3D2) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Esri+ArcGIS+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fesri-arcgis%2Fdiscuss%3Fpage%3D2&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fesri-arcgis%2Fdiscuss%3Fpage%3D2) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Esri+ArcGIS+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fesri-arcgis%2Fdiscuss%3Fpage%3D2%0aAsk+Esri+ArcGIS+questions+and+get+answers+from+expert+users+in+our+Esri+ArcGIS+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Esri+ArcGIS+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fesri-arcgis%2Fdiscuss%3Fpage%3D2%0aAsk+Esri+ArcGIS+questions+and+get+answers+from+expert+users+in+our+Esri+ArcGIS+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • about 8 years ago Posted by Esri ArcGIS Posted by Esri ArcGIS More Options - [ # Where can I learn more about the technical details of ArcGIS Enterprise? ](/discussions/arcgis-enterprise) ArcGIS Enterprise [ Location Intelligence Software ](https://www.g2.com/tags/location-intelligence-software)[ GIS Software ](https://www.g2.com/tags/gis-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Esri+ArcGIS+questions+and+get+answers+from+expert+users+in+our+Esri+ArcGIS+Discussions+section.&title=Esri+ArcGIS+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fesri-arcgis%2Fdiscuss%3Fpage%3D2) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Esri+ArcGIS+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fesri-arcgis%2Fdiscuss%3Fpage%3D2&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fesri-arcgis%2Fdiscuss%3Fpage%3D2) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Esri+ArcGIS+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fesri-arcgis%2Fdiscuss%3Fpage%3D2%0aAsk+Esri+ArcGIS+questions+and+get+answers+from+expert+users+in+our+Esri+ArcGIS+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Esri+ArcGIS+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fesri-arcgis%2Fdiscuss%3Fpage%3D2%0aAsk+Esri+ArcGIS+questions+and+get+answers+from+expert+users+in+our+Esri+ArcGIS+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • about 8 years ago Posted by Esri ArcGIS Posted by Esri ArcGIS More Options - [ # Where can I learn more about options for software developers? ](/discussions/arcgis-for-software-developers) ArcGIS for Software Developers [ Location Intelligence Software ](https://www.g2.com/tags/location-intelligence-software)[ GIS Software ](https://www.g2.com/tags/gis-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Esri+ArcGIS+questions+and+get+answers+from+expert+users+in+our+Esri+ArcGIS+Discussions+section.&title=Esri+ArcGIS+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fesri-arcgis%2Fdiscuss%3Fpage%3D2) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Esri+ArcGIS+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fesri-arcgis%2Fdiscuss%3Fpage%3D2&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fesri-arcgis%2Fdiscuss%3Fpage%3D2) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Esri+ArcGIS+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fesri-arcgis%2Fdiscuss%3Fpage%3D2%0aAsk+Esri+ArcGIS+questions+and+get+answers+from+expert+users+in+our+Esri+ArcGIS+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Esri+ArcGIS+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fesri-arcgis%2Fdiscuss%3Fpage%3D2%0aAsk+Esri+ArcGIS+questions+and+get+answers+from+expert+users+in+our+Esri+ArcGIS+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • almost 6 years ago More Options - [ # We buy for more than 13000$ for Esri products. 2 months and more than tweny hours spend to install those, with some help with the support service, i have a long list of trouble. Very disappointed. I have a strange feeling of being tricked. Is that normal? ](/discussions/33174-we-buy-for-more-than-13000-for-esri-products-2-months-and-more-than-tweny-hours-spend-to-install-those-with-some-help-with-the-support-service-i-have-a-long-list-of-trouble-very-disappointed-i-have-a-strange-feeling-of-being-tricked-is-that-normal) Is it normal that the support center take mor than a week to reply? 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