it has various features which help small business in managing their customers, it also is easy to use and understand Review collected by and hosted on G2.com.

the software can sometimes lag and crash Review collected by and hosted on G2.com.

I most like can see every my routine and projects. For whom works as me whit a big wallet of customer looks like a great and complete tool. I'm in trial, but, I can perceive that i'ts a good CRM tool. Review collected by and hosted on G2.com.

I'm searching for a health score, but I cannot find this, For me is very important to have a tool that I can use also tool that will be able to mensure the customers health. If possible to implement this functionality will add so much! Review collected by and hosted on G2.com.

The fact that we can have everything organized and it's very easy to locate the required information Review collected by and hosted on G2.com.

Thank you, Yuri... wonderful. Just for info, just after the upgrade, the version is old. "Nothing serious." Review collected by and hosted on G2.com.

Fast AND esasy to setup on your webserver.

Review collected by and hosted on G2.com.

It should hace a basic sales module free of charge Review collected by and hosted on G2.com.

Nice CRM. Full of features. Easy of Use. Young in the market. Review collected by and hosted on G2.com.

Lack of workflow and reports. There is an advanced pack, but it is very expensive. Review collected by and hosted on G2.com.

Simple, easy to use, customize and manage for both technicals and non-technicals. Review collected by and hosted on G2.com.

Incomplete in some area. You won't notice it until you use it fully for quite a while. Most of them are non-critical. Review collected by and hosted on G2.com.

Clean UI.

Entity/table creation and relation.

100% Open Source.

Regular improvements.

Fast, good performance.

Simple admin panel and option.

Easy to implement. Review collected by and hosted on G2.com.

More options would be cool, but at this point, is fine as is. Review collected by and hosted on G2.com.

EspoCRM is really polyvalent. Directly in the ui and also in the code, the framework is awesome.

I would say that even if this product is an a early age, it is really promising. Of course, you will not find lots of the functionalities that are coming with typical open source CRM, but this is what I wanted. I needed something where you can build upon and fast, not something that you need to disable a lots of annoying or imperfect modules and mostly not something where you need to review a lot your settings. Also, it is so simple of use, doesn't took so much time to explain and train my colleagues, on how to use it... and this is wonderful! Review collected by and hosted on G2.com.

Lack of documentation. There is still some tutorial and big lines are exposed, but you will find it difficult to get to know how everything works (under the hood) without asking directly in the forum. Fortunately, the forum is very active and the authors are always responding with complete answer, it is really helpful. The authors already told me they haven't sufficient time for now for making a comprehensive documentation, they are certainly putting their time in the product itself which is understandable. Review collected by and hosted on G2.com.

Ik like the great and quick support, helping mee personal with solving my problems. Review collected by and hosted on G2.com.

A specific user guide would be nice. so i don's need to contact the support for every little problem. Review collected by and hosted on G2.com.