---
title: EspoCRM Reviews
meta_title: 'EspoCRM Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 29 reviews by the users' company size, role or industry to
  find out how EspoCRM works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 29
  scale: '5'
date_modified: '2026-07-13'
parent_category:
  name: Sales Tools
  url: https://www.g2.com/categories/sales-tools
---

# EspoCRM Reviews
**Vendor:** EspoCRM  
**Category:** [CRM Software](https://www.g2.com/categories/crm)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 29
## About EspoCRM
Open Source CRM application that allows you to see, enter and evaluate all your company relationships regardless of the type. People, companies, projects or opportunities - all in an easy and intuitive interface.



## EspoCRM Pros & Cons
**What users like:**

- Users value the **code-free automation** in EspoCRM, allowing easy and intuitive customization of workflows and tasks. (2 reviews)
- Users appreciate the **code-free customization** in EspoCRM, enabling intuitive workflow creation without needing technical skills. (2 reviews)
- Users value the **code-free automation** in EspoCRM, enabling intuitive customization and efficient workflow creation for non-tech users. (1 reviews)
- Users appreciate the **code-free customization** in EspoCRM, enabling intuitive workflows and user-friendly adjustments for all. (1 reviews)
- Users value the **ease of learning** in EspoCRM, enabling quick, code-free customization for all workflows. (1 reviews)
- Ease of Use (1 reviews)
- Easy Setup (1 reviews)
- Users appreciate the **efficiency** of EspoCRM, benefiting from its wide functionality and various extensions for streamlined work. (1 reviews)
- Users value the **wide range of functionalities** in EspoCRM, enhancing efficiency and addressing various business needs. (1 reviews)
- Users value the **flexibility** of EspoCRM, praising its adaptability to various business needs and requirements. (1 reviews)

**What users dislike:**

- Users face **email issues** in EspoCRM, struggling with SMS follow-ups and dynamic segmentation requiring external tools. (1 reviews)
- Users find that **expertise is required** for effective implementation of some advanced features in EspoCRM. (1 reviews)
- Users face **integration issues** with EspoCRM, requiring third-party tools for SMS follow-ups and complex segment creation. (1 reviews)
- Users struggle with the **inability to automate SMS follow-ups** and dynamic segments within EspoCRM, relying on third-party tools. (1 reviews)
- Users struggle with **missing features** in EspoCRM, requiring third-party tools for basic functions like SMS follow-ups and dynamic segments. (1 reviews)
- Segmentation Issues (1 reviews)
- SMS (1 reviews)


## EspoCRM Discussions
  - [What is self hosted CRM?](https://www.g2.com/discussions/what-is-self-hosted-crm) - 1 comment
  - [How do I set up EspoCRM?](https://www.g2.com/discussions/how-do-i-set-up-espocrm) - 1 comment

- [View EspoCRM pricing details and edition comparison](https://www.g2.com/products/espocrm/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-13+15%3A01%3A22+-0500&secure%5Bsession_id%5D=48aea1a2-8a4f-4f6b-8efc-705a81981402&secure%5Btoken%5D=8a7eda70b5270f64011ce756ae04f773182b8be3ee4a361b5a934cd0b98bda13&format=llm_user)
## EspoCRM Integrations
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews)

## EspoCRM Features
**Sales Force Automation**
- Contact & Account Management
- Opportunity & Pipeline Mgmt.
- Task / Activity Management
- Quote & Order Management

**Email Marketing**
- Email and Mobile Preview
- Manage Email Lists
- High-Volume Sending
- Building and Personalizing Emails
- Sending Outbound Emails
- Manage Email Deliverability
- Automated Email Responses
- Multi-user Account
- Surveys

**Marketing Automation**
- Email Marketing
- Campaign Management
- Lead Management
- Marketing ROI Analytics

**Customer Support**
- Case Management
- Call Center Features

**Reporting & Analytics**
- Reporting
- Dashboards
- Forecasting

**Mobile & Social**
- Social Collaboration Features
- Mobile User Support

**Platform**
- Customization
- Workflow Capability
- User, Role, and Access Management
- Internationalization
- Document & Content Mgmt.
- Performance and Reliability

**Reporting & Analytics**
- A/B Testing
- Basic Reporting

**Integration**
- Data Import & Export Tools
- Integration APIs

**Generative AI**
- AI Text Generation

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - CRM**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Email Marketing**
- Autonomous Task Execution
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Cross-system Integration

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications
- CRM Integration
- Social Media Integration
- E-Commerce Integration

## Top EspoCRM Alternatives
  - [Vtiger All-In-One CRM](https://www.g2.com/products/vtiger-all-in-one-crm/reviews) - 4.3/5.0 (389 reviews)
  - [SuiteCRM](https://www.g2.com/products/suitecrm/reviews) - 4.2/5.0 (99 reviews)
  - [Odoo CRM](https://www.g2.com/products/odoo-crm/reviews) - 4.1/5.0 (187 reviews)