--- title: Esper Reviews meta_title: 'Esper Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 238 reviews by the users' company size, role or industry to find out how Esper works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 238 scale: '5' date_modified: '2026-08-07' parent_category: name: IT Management url: https://www.g2.com/categories/it-management --- # Esper Reviews **Vendor:** Esper **Category:** [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm) **Average Rating:** 4.5/5.0 **Total Reviews:** 238 ## About Esper Esper is an enterprise-grade, OS-agnostic device orchestration solution purpose-built to manage and scale fleets of dedicated devices in complex, high-stakes environments—like restaurants, retail, hospitality, logistics, and healthcare Esper supports Android, Linux, Windows, and iOS/iPadOS devices, offering a single, unified platform to provision, monitor, update, and secure devices at scale. Whether you're managing kiosks, digital signage, POS systems, handhelds, or edge AI devices, Esper provides the tools to ensure uptime, enforce policy, and automate updates—without the need for fragile scripting or manual intervention. By using Esper’s device management solution, organizations can: - Eliminate tool sprawl and vendor lock-in with a single platform that manages every device, legacy and modern, across diverse form factors and operating systems. - Scale device fleets, without over-burdening IT, with Esper’s standardized processes and workflows, plus developer-friendly tools and automation that reduce siloes and put the focus back on high-value work. - Deliver consistent, reliable device experiences at every location with unified onboarding, compliance, telemetry, and troubleshooting that protect uptime and reduce fire drills. Through advanced capabilities, such as remote control and debugging, Pipelines for software deployment, Esper device SDK and APIs, Blueprints for dynamic configuration, and Seamless Provisioning, Esper is leading the market beyond standard MDM practices into the modern era of DevOps for devices and beyond. ## Esper Pros & Cons **What users like:** - Users praise Esper for its **ease of use** , facilitating quick updates and seamless provisioning for device management. (14 reviews) - Users appreciate the **easy remote access** of Esper, enabling quick updates and real-time troubleshooting effortlessly. (10 reviews) - Users value the **exceptional customer support** , particularly the helpful one-on-one assistance from Sudeep. (9 reviews) - Users love the **ease of use** of Esper, appreciating quick updates and a straightforward setup process. (9 reviews) - Users find the **intuitive dashboard** of Esper easy to use, streamlining device management for their teams. (9 reviews) - Users appreciate the **ease of remote device management** with Esper, highlighting its intuitive dashboard and seamless integration. (8 reviews) - Users praise the **easy integration and management** of Esper, greatly simplifying device monitoring and operations. (7 reviews) - Easy Setup (6 reviews) - Remote Management (6 reviews) - Setup Ease (6 reviews) **What users dislike:** - Users report **missing features** like WiFi credential issues and lack of detailed activity logs, impacting their deployment experience. (5 reviews) - Users find Esper **too expensive** , especially with additional charges for features and minimum license requirements. (4 reviews) - Users report **connection issues** with Esper, requiring manual setup for enterprise WiFi networks and causing frustration. (3 reviews) - Users express frustration over **deployment delays** caused by queued commands, impacting overall efficiency and user experience. (3 reviews) - Users face **limited compatibility** with enterprise networks, requiring on-site assistance for WiFi setup and initial provisioning. (3 reviews) - Users experience **poor connectivity** issues, leading to delays and inefficiencies in remote data transmission tasks. (3 reviews) - Users report experiencing **occasional bugs** in Esper that can disrupt functionality but are typically resolved quickly. (3 reviews) - Users report **sync delays and bugs** during updates, impacting their experience with the Esper platform. (3 reviews) - Users find the product's interface **cumbersome** and lacking clarity, leading to confusion and usability issues. (2 reviews) - Difficult Learning Curve (2 reviews) ## Esper Reviews ### 1. . **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Furniture | Mid-Market (51-1000 emp.) **Reviewed Date:** March 24, 2022 **What do you like best about Esper?** Very easy to use and configuration of policies etc. is straightforward. **What do you dislike about Esper?** Customer service isn't great and they blackmail for reviews **Recommendations to others considering Esper:** don't bother if you need support **What problems is Esper solving and how is that benefiting you?** The fast rollout of Andriod device management for a small fleet. ### 2. Nobody responds back for your queries **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Mid-Market (51-1000 emp.) **Reviewed Date:** July 02, 2021 **What do you like best about Esper?** The product is quite good, and DevOps tools are the things that make it better than competitors. **What do you dislike about Esper?** I have joined a demo with them, but after doing a demo, even after several emails, nobody replied, and all the efforts of integration and checking all the use cases went to waste. **What problems is Esper solving and how is that benefiting you?** Our use case was to use it for field manager's devices, but that did not work. ## Esper Discussions - [With an API available for Esper, is it possible that Esper would consider creating an app for Zapier?](https://www.g2.com/discussions/with-an-api-available-for-esper-is-it-possible-that-esper-would-consider-creating-an-app-for-zapier) - 1 comment, 2 upvotes - [I face and issue to connect device with Android 8 version](https://www.g2.com/discussions/i-face-and-issue-to-connect-device-with-android-8-version) - 1 comment, 1 upvote - [translate German](https://www.g2.com/discussions/translate-german) - 2 comments, 1 upvote - [How can I open the esper menu from a device in kiosk mode?](https://www.g2.com/discussions/how-can-i-open-the-esper-menu-from-a-device-in-kiosk-mode) - 2 comments, 1 upvote - [What strategies have you come up with when dealing with multiple devices that require multiple versions of APKs? How do I successfully pull XAPK from devices?](https://www.g2.com/discussions/30606-what-strategies-have-you-come-up-with-when-dealing-with-multiple-devices-that-require-multiple-versions-of-apks-how-do-i-successfully-pull-xapk-from-devices) - 2 comments, 1 upvote - [View Esper pricing details and edition comparison](https://www.g2.com/products/esper/reviews?filters%5Bnps_score%5D%5B%5D=1§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+11%3A02%3A53+-0500&secure%5Bsession_id%5D=24c00dcd-7541-4871-b47a-945d33804bf2&secure%5Btoken%5D=ac95a0e786b3b2a24a6979cc395619638b3aee6769889068d2fe0574a1566391&format=llm_user) ## Esper Features **Scope** - Endpoint Inclusiveness - Multi-OS Support **Device Recognition** - Dashboard **Agentic AI - Mobile Application Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Platform - Mobile Device Management (MDM)** - Regulation Compliant **Platform** - Device Enrollment - Device Configuration **Security** - Reporting and Alerts - Endpoint Protection - Remote Wiping **Monitoring** - Device Status - Alerts & Notifications - Analytics **Operating System** - Multi-Systems Support - Apple Support - Android Support **Operating System** - Multiple Mobile Operating System Support - Apple Support - Android Support **Management** - Device Enrollment - Device Configuration - Device Compliance - Usage Information - Data Separation **Provisioning** - Remote Configuration - Event Triggering - Device Diagnostics & Repair - Firmware Updates **Management** - Applicatons Management - Applications Consolidation - Whitelist - Blacklist - Usage Information - Mobile Device Management - Lockdown Management - Endpoint Management - User Session Management - Content Management - Patch Management - Task Management - Mobile Content Management - Security Management - Audit Management - Remote Monitoring & Management - Data Management - Policy Management - Compliance Management - Asset Lifecycle Management - Configuration Management - User Management - Inventory Management - Software Management - Deployment Management **Security** - Device Management - Custom Alerts - Security - Security Management - Mobile Content Management - Password Management - Document Management - Audit Management **Agentic AI - Unified Endpoint Management (UEM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Additional Functionality** - Mobile Content Management - Generative AI - Remote Access & Monitoring - Deployment Management - Policy Management - Patch Management - Encryption - Compliance Management - Alerts/Notifications - Configuration Management - User Management - Support Ticket Management - BYOD Management - AI Copilot - Mobile Device Management - Endpoint Management - App Management - Access Controls/Permissions - Workflow Automation **Security** - Remote Wipe - Security **Management** - Applicatons Management - Applications Consolidation - Whitelist - Blacklist - Usage Information - Policy Management - Compliance Management **Agentic AI - Mobile Device Management (MDM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integration - Third-Party Integrations - Active Directory Integration **Agentic AI - Enterprise Mobility Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations **Additional Functionality** - Mobile Access - Usage Tracking/Analytics - Automatic Reset - Onsite Printing - Self Service Portal - Remote Access/Control - For Android Devices - Surveys & Feedback - Digital Signage - Barcode/Ticket Scanning - Touch Screen - Point of Sale (POS) - Timeout - Multi-app mode - Offline Access - Generative AI - QR Codes - Data Synchronization - Location Tracking - AI Copilot - Browsing Restrictions - Customizable User Interface - Self Check-In/Check-Out - Secure Browsing - Alerts/Notifications - Customizable Branding - Video Looping - Self Ordering - For iPad Devices - Reporting/Analytics - Single-app mode - Templates - Check-in/Check-out - Ticketing - Order Entry - Broadcast Messaging - Visitor Tracking - Secure Data Storage - Access Controls/Permissions - Wireless Internet Access Control - Single Sign On - Enrollments/Onboarding - Automatic User/Device Recognition - API - Kiosk Mode - Remote Update/Installation - Activity Dashboard - Synchronization Scheduling - IT Asset Tracking - Two-Factor Authentication - Wireless Troubleshooting - Monitoring **Additional Functionality** - Offline Access - Push Notifications - GPS - Authentication - Usage Tracking/Analytics - Backup and Recovery - Mobile App - Performance Monitoring - Remote Access/Control - Generative AI - Wireless Internet Access Control - Asset Tracking - Reporting & Statistics - Wireless Troubleshooting - AI Copilot - Access Controls/Permissions - Activity Dashboard - Remote Device Locking - Document Storage - Mobile Access - Automatic User/Device Recognition ## Top Esper Alternatives - [Hexnode UEM](https://www.g2.com/products/hexnode-uem/reviews) - 4.5/5.0 (264 reviews) - [Scalefusion](https://www.g2.com/products/scalefusion/reviews) - 4.7/5.0 (394 reviews) - [AirDroid Business](https://www.g2.com/products/airdroid-business/reviews) - 4.9/5.0 (426 reviews)