1. [Home](https://www.g2.com/)
2. ...
3. [Genesys Consulting Services](https://www.g2.com/categories/genesys-consulting-services)
4. [ESMT Consulting Sa de CV Discussions](https://www.g2.com/products/esmt-consulting-sa-de-cv/discuss)

[
 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9ad17b156e9d8a91a1baaa727ab9a778/esmt-consulting-sa-de-cv.png "Product Avatar Image")
](/products/esmt-consulting-sa-de-cv/reviews)

[

ESMT Consulting Sa de CV

](/products/esmt-consulting-sa-de-cv/reviews)

0 ratings

ESMT Consulting (ESMTcx) is a Genesys Elite Partner, Reseller Partner and Professional Services Partner since 2012, as both Reseller Partner and Professional Services Partner. We help companies in Latin America implement, migrate to and get more value from Genesys Cloud CX, covering the full cycle: strategy, licensing, implementation, integrations, training and 24/7 support. With more than 2,200 projects delivered and 68 Genesys certifications, our team works with voice, digital channels (WhatsApp, web messaging, email and social media), AI-powered automation and bots, workforce engagement, reporting and analytics, and integrations with CRM and business systems. Genesys has published joint customer stories with ESMT Consulting, including BAC, the leading financial group in Central America (2,661 agents in six countries, migrated from on-premise Genesys Engage to Genesys Cloud), and ThunderNet, a telecommunications provider in Venezuela that increased agent productivity and customer satisfaction by 60%. We have offices in the USA, Mexico, Venezuela, Colombia, Chile and Brazil, and provide service in Spanish, English, Portuguese and Chinese.

Show More

When users leave ESMT Consulting Sa de CV reviews, G2 also collects common questions about the day-to-day use of ESMT Consulting Sa de CV. These questions are then answered by our community of 850k professionals. Submit your question below and join in on the G2 Discussion.

* * *

### 0.0

Nps Score

### All ESMT Consulting Sa de CV Discussions

Search

Most CommentedMost HelpfulCommon QuestionsNewest

All DiscussionsDiscussions with CommentsCommon QuestionsDiscussions without Comments

FilterFilter

Filter byExpand/Collapse 

Sort by

Most Commented

Most Helpful

Common Questions

Newest

Filter by

All Discussions

Discussions with Comments

Common Questions

Discussions without Comments

Sorry...

There are no questions about ESMT Consulting Sa de CV yet.

## Start a New Software Discussion

Have a software question?

Get answers from real users and experts

[Start A Discussion](/products/esmt-consulting-sa-de-cv/discussions/new?entry_point=discussions%23product)

* * *

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/c3e43582b6b7477915ccbf41e31baa6b/esmt-consulting-sa-de-cv.svg "Product Avatar Image")

### Have you used ESMT Consulting Sa de CV before?

Answer a few questions to help the ESMT Consulting Sa de CV community

[
Yes
](javascript:void(0))[
Yes
](https://www.g2.com/login?context=product_review&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fesmt-consulting-sa-de-cv%2Fdiscuss%3Fsmall_ask%3Desmt-consulting-sa-de-cv)
No