--- title: Eseye Reviews meta\_title: 'Eseye Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 27 reviews by the users' company size, role or industry to find out how Eseye works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 27 scale: '5' date\_modified: '2026-08-07' parent\_category: name: IoT Management url: https://www.g2.com/categories/iot-management --- # Eseye Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Eseye but has limited features. Are you part of the Eseye team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! As a world leader in IoT connectivity solutions, Eseye helps customers to realise lasting value from global IoT projects. We bring the deep device expertise needed to integrate, manage and optimise IoT connectivity for estates of any scale or complexity. Then seamlessly connect these devices across 190 countries and more than 800 networks. All with near-100% uptime. We see IoT differently. We always start with the device – getting this right is the key to success. Together, we define what good looks like, then build a custom roadmap to deliver IoT right first time. We help customers to navigate every step, from idea to implementation and beyond. This is future-proofed IoT, built on decades of end-to-end delivery for the likes of Amazon, Shell and Costa Coffee. Nobody does IoT better. * * * Seller [Eseye](https://www.g2.com/sellers/eseye) Discussions [Eseye Community](https://www.g2.com/products/eseye/discuss) Languages Supported Bengali, English, Hindi, Italian, Portuguese Solution Type Best-of-Breed Overview by Lucy Holden Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 20 months [ View More Pricing Information ](https://www.g2.com/products/eseye/pricing) ## Top-Rated Alternatives [ ![Couchbase](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Couchbase") Couchbase 4.3/5(151) ](https://www.g2.com/products/couchbase/reviews) [ ![Pelion IoT Connectivity](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pelion IoT Connectivity") Pelion IoT Connectivity 4.3/5(147) ](https://www.g2.com/products/pelion-iot-connectivity/reviews) [ ![emnify](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "emnify") emnify 4.9/5(92) ](https://www.g2.com/products/emnify/reviews) [ View All Alternatives ](https://www.g2.com/products/eseye/competitors/alternatives) ## User Insights Average based on 27 real user reviews. Implementation Time 3 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Rui R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rui R.") RR Rui R. CSO Small-Business (50 or fewer emp.) 3/12/2026 "Reliable IoT SIM provider for our telecare devices in the UK" 4.5/5 What do you like best about Eseye? What I appreciate about Eseye is the multinetwork connectivity for IoT SIM card we install in our telecare devices use by elderly people. In our company we deploy telecare equipment such as SOS buttons and GPS trackers that rely on good coverage connectivity, so uptime is a must. Using Eseye SIM cards has allowed us to keep devices connected in multiple regions across the UK and some countries in Europe without needing to manage different local SIM providers. Review collected by and hosted on G2.com. What do you dislike about Eseye? The platform is OK but the new version is super slow at frozen sometimes, and the support some time is slow when we have SIM card activations problems, especially when setting up new devices or troubleshooting connectivity issues. Review collected by and hosted on G2.com. What problems is Eseye solving and how is that benefiting you? It is helping us manage connectivity for telecare devices that operate remotely and need reliable cellular data at all times. Instead of dealing with different carriers in every country, we can deploy devices using a single multioperator and miltinetwork SIM solution and manage all of them in the sam eplatfor. This reduces complexity and ensures our clients’ devices remain connected for SOS emergency communication and monitoring 24/7/365. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![João S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "João S.") JS João S. IT Telecommunications Small-Business (50 or fewer emp.) 2/14/2024 "Reliable IoT Connectivity Solution" 4/5 What do you like best about Eseye? I really like how Eseye makes managing IoT connectivity so easy. The global coverage is fantastic, and the connectivity is very reliable, sometimes a bit poor in some UK regions but it is ok we can deal with that. The platform is user-friendly and offers a lot of flexibility for managing our devices and SIm cards. Their customer support is also very responsive and helpful whenever we have any issues or questions. Review collected by and hosted on G2.com. What do you dislike about Eseye? One thing I dont like is the support response times and pay to have quick answers I dont like that because others suppliers to it better without any extra cost. Also, the platform sometimes gets frozen and stop working. Something that could be improved is the session time, normally I keep the platform opened in my browser every day but I use the platform every day couple of hour so it is enough time for session expire, it is a pain to login again and search the device were I was the last time Review collected by and hosted on G2.com. What problems is Eseye solving and how is that benefiting you? Eseye helps me to manage our IoT connectivity across different regions in Europe without having to worry about network issues. This has greatly improved our operational efficiency and helped us to reach more potential customers in many countries. Also I can monitor and manage all our devices from a single platform, which saves us a lot of time and can I determinate if any customer is spending more resources than it is suposed to used, that is amazing. Review collected by and hosted on G2.com. Show More Response from Eseye Limited of Eseye [Editedit](https://www.g2.com/survey_responses/eseye-review-9233701/official_response/edit) We really appreciate your review, thank you! We're delighted to hear you enjoy using the Infinity IoT Connectivity Management Platform and are making full use of its integration abilities. Our basic service level support option is provided to all of our customers. We recommend regularly reviewing our service plans to meet your changing needs. We have three purchased support service levels: Standard, Enhanced and Premium. If you'd like to learn more, please visit https://www.eseye.com/resources/solution-papers/service-desk-support-options/ [See how Eseye improved](https://www.eseye.com/resources/solution-papers/service-desk-support-options/) 9/12/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Translation and Localization](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Translation and Localization") AT Verified User in Translation and Localization Enterprise (\> 1000 emp.) 4/16/2024 "great partnership" 4.5/5 What do you like best about Eseye? The firm has always sought to meet all the deadlines we set; when we had technical problems, they were quickly resolved. The financial support team and the commercial director herself were always available and understood some delays we had in response due to internal changes. Review collected by and hosted on G2.com. What do you dislike about Eseye? I believe the only point to be improved is the data extraction from the consultation platform and an option that allows the visualization of this information later. Review collected by and hosted on G2.com. What problems is Eseye solving and how is that benefiting you? The high availability of connectivity service allows us to collect data more efficiently, preventing a possible loss of sensitive data to our company. Review collected by and hosted on G2.com. Show More Response from Eseye Limited of Eseye [Editedit](https://www.g2.com/survey_responses/eseye-review-9543716/official_response/edit) Thank you for sharing your experience! Our team are committed to going beyond for each and every customer, and we are proud to offer timely support and high service availability. We appreciate your feedback on data extraction and visualization options - this is something that is on the product roadmap. Our goal is to enhance these features and provide you with a better reporting experience. 11/18/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of sellerAI Translated ![Vinícius M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vinícius M.") VM Vinícius M. Small-Business (50 or fewer emp.) 4/16/2024 "IoT and business development in Brazilian Market" 4/5 What do you like best about Eseye? Well, the multi imsi tech is greatand works well in almoste everything gadget we've tried to use, we attend payments, IoT, Tracking devices and several other applications with less support action than an actual Carrier from Brasil. Review collected by and hosted on G2.com. What do you dislike about Eseye? The way how it's charged in Brazil, we are different from other countries, you need to undertand how to "tropicalize" your product, this will make Eseye keep growing. The API, who in 2024 is still charging to use API? Please, review this, the Triggilo is useless and the new Eseye is charging to use. APN, we need to talk about this, in out case we use a single APN name for every MNO , MVNO we are partnes, unlikely Eseye, you need to change the way things are done in your Network Core. Review collected by and hosted on G2.com. What problems is Eseye solving and how is that benefiting you? Like i've talked earlier, the multi imsi tech is awesome, but in Brazil you should to think how to "tropicalize" the product! Make more easy for Broker like use to assembly. Review collected by and hosted on G2.com. Show More Response from Eseye Limited of Eseye [Editedit](https://www.g2.com/survey_responses/eseye-review-9544591/official_response/edit) Thank you for your feedback on our multi-IMSI technology and its effectiveness for your IoT devices. We appreciate your feedback about the charging structure in Brazil, APIs and APNs. We are constantly working to improve our services and will take your suggestions into consideration. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Yacine A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yacine A.") YA Yacine A. Mid-Market (51-1000 emp.) 4/15/2024 "Eseye is not just talking about iot as an expert but it can be verified during early discussions" 4/5 What do you like best about Eseye? Eseye is not just talking about connectivity as an expert but it can be verified during the very first discussions with any sales representatives. Sales are very skilled and trained about IOT. We feel in confidence The website is very instructive Review collected by and hosted on G2.com. What do you dislike about Eseye? The infinity portal need a refresh : - the UI is old - the ticket management system is not good at all : no pictures, no attachement, by default we see only tickets opened during the 24h last hours We experienced a lot of issues with : - APN outage last week - New SIMs not correctly registred on the right IMSI at the very beggining I am still not able to calculate the fee to disable a SIM card ! The API is limiting at 500 connectivities & the API is not giving the connected IP but only the theoretical IPs Review collected by and hosted on G2.com. What problems is Eseye solving and how is that benefiting you? We noticed a very strong reliability of the SIMs True multi MNO Review collected by and hosted on G2.com. Show More Response from Eseye Limited of Eseye [Editedit](https://www.g2.com/survey_responses/eseye-review-9540227/official_response/edit) Thank you so much for sharing your experience! We pride ourselves on our deep IoT expertise, and we're glad you experienced that from your very first interaction with us. It is great to hear the connectivity is extremely reliable and that you are confident in the service. Enhancing your experience is our number one goal, and we appreciate the feedback you've provided on the Infinity IoT Connectivity Management Platform and support service. This will be shared with our product and support teams to improve the platform and service. Thank you again for choosing Eseye. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Francesco M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Francesco M.") FM Francesco M. Consultant Small-Business (50 or fewer emp.) 4/12/2024 "ESEYE - A Global Solution" 5/5 What do you like best about Eseye? For our Telematics and IoT business, their Global connectivity solutions fulfill all our needs and more. Extensive techincal and after sales support make for seamless rollouts and customer management. The online portal is easy to use and gives us advanced management capabilities to carry out our own first line support and provide our customers with comprehensive services across our prodcut lines. Review collected by and hosted on G2.com. What do you dislike about Eseye? Troubeshooting techincal issues can be dificult due to the reliance on third party MNOs although the team is responsive and knowledgable, fixing issues not stemming from ESEYE directly can be challenging. Review collected by and hosted on G2.com. What problems is Eseye solving and how is that benefiting you? ESEYE have helped us scale our business across multiple territories by being able to deploy solutions from our Head Office to customers anywhere in the world. This provides huge benefits as we do not need to seek out local providers and can do zero touch deployments and remote support for customers in any region. Review collected by and hosted on G2.com. Show More Response from Eseye Limited of Eseye [Editedit](https://www.g2.com/survey_responses/eseye-review-9532444/official_response/edit) Thanks so much for taking the time to leave a review, Francesco! We're delighted you're happy with our global cellular connectivity solution and technical support. It is feedback like yours that motivates us to keep our standards high. The connectivity landscape is constantly evolving, and we pride ourselves on our deep relationships with MNOs so we can navigate and resolve any unforeseen challenges that may occur outside of our control. Thank you for being a valued customer. [See how Eseye improved](https://www.eseye.com/resources/case-studies/micro-systems/) Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller SD Siena D. I work for IOT support in Essity Mid-Market (51-1000 emp.) 6/20/2024 "It has been a great experience using Eseye as a user" 5/5 What do you like best about Eseye? The network flexibility is highly beneficial, allowing automatic switching between different mobile networks without needing multiple SIM cards, which ensures consistent and reliable connectivity. We frequently use Eseye SIM in all our gateway in Essity products. Overall, Eseye stands out for its global reach, flexibility, security, Easy to use, and excellent support, making it a reliable partner for IoT connectivity needs. Review collected by and hosted on G2.com. What do you dislike about Eseye? One downside of Eseye is the potential for higher costs compared to some competitors, especially for smaller businesses or those with limited IoT budgets. The complexity of initial setup and integration can be challenging for some users, requiring a steep learning curve and potentially more time to deploy. Review collected by and hosted on G2.com. What problems is Eseye solving and how is that benefiting you? We do use the Eseye sim in our gateways, and till today we received the great feedback about the connectivity. And even whenever we face any issue we were provided with the quick support. Review collected by and hosted on G2.com. Show More Response from Eseye Limited of Eseye [Editedit](https://www.g2.com/survey_responses/eseye-review-9808921/official_response/edit) Thank you for sharing your positive experience with Eseye. We're thrilled to hear that you find our network flexibility, global reach, and excellent support valuable for your IoT connectivity needs. We appreciate your feedback regarding the potential for higher costs and the complexity of initial setup. We are continuously working to improve our pricing options and streamline the onboarding process and will take your feedback into consideration. It's great to hear that Eseye has been able to provide reliable connectivity for your gateways, and we're pleased to have been able to offer quick support when needed. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to contact us. Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") IA Verified User in Automotive Enterprise (\> 1000 emp.) 6/5/2024 "Great hassle-free connectivity provider" 3.5/5 What do you like best about Eseye? Eseye has a great team with highly knowlegdeable experts. This shows in their product offering, enabling hassle-free global connectivity that can be relied on. In all interactions, the general feeling was that Eseye wants to find the optimal solution for the customer, not being afraid to question the assumptions taken to make sure you get what you need, and not only what you want. Review collected by and hosted on G2.com. What do you dislike about Eseye? Eseye's customer web portals and APIs need refactoring - those are in progress, but as of the time of writing, acessing the full functionality needs interaction with different portals and APIs, making the process cumbersome. Review collected by and hosted on G2.com. What problems is Eseye solving and how is that benefiting you? Global connectivity for a fleet of dynamically moving assets Review collected by and hosted on G2.com. Show More Response from Eseye Limited of Eseye [Editedit](https://www.g2.com/survey_responses/eseye-review-9751255/official_response/edit) We're glad to hear that you appreciate our knowledgeable team and reliable global connectivity. We are continuously working on improving our customer web portals and APIs to provide a seamless experience and are dedicated to delivering top-notch customer support. If you have any further questions or need assistance , please don't hesitate to reach out. Thank you for choosing Eseye. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Billy H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Billy H.") BH Billy H. Project Manager Enterprise (\> 1000 emp.) 6/3/2024 "Project manager as engineer" 4.5/5 What do you like best about Eseye? SIM location can be tracked, which is helpful. Hope those active SIM can be visualized on map. Review collected by and hosted on G2.com. What do you dislike about Eseye? The IP address shown on the SIM list sometimes doesn't work. Additional click is required on "network" button in order to get the secodary IP or third to access. Review collected by and hosted on G2.com. What problems is Eseye solving and how is that benefiting you? Being flexible on contract termination may be more easier for us to use. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Security and Investigations](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Security and Investigations") AS Verified User in Security and Investigations Mid-Market (51-1000 emp.) 5/27/2024 "A Critical Review of Eseye's IoT Solutions" 4.5/5 What do you like best about Eseye? Eseye stands out as a game-changer in the world of IoT connectivity. With seamless integration, user-friendly interface, and top-notch security, Eseye simplifies IoT deployment while ensuring data integrity. Their stellar customer support adds a cherry on top, making Eseye the go-to choice for businesses venturing into the IoT realm. Highly recommended. Review collected by and hosted on G2.com. What do you dislike about Eseye? I found their platform to be cumbersome and difficult to navigate. Device deployment was riddled with glitches Review collected by and hosted on G2.com. What problems is Eseye solving and how is that benefiting you? We work with Vehicle Tracking with clients from all over Brazil, so ESEYE is the best solution for our equipment to operate across multiple telecom operators Review collected by and hosted on G2.com. Show More Response from Eseye Limited of Eseye [Editedit](https://www.g2.com/survey_responses/eseye-review-9706420/official_response/edit) Thank you for sharing your positive experience with Eseye. We're thrilled to hear that you appreciate our seamless integration, user-friendly interface, and top-notch security is assisting your fleet tracking and logistics optimization. Thank you for your feedback on platform navigation and device deployment. Your feedback is valuable, and we are committed to improving our services. If you have any concerns or questions, please don't hesitate to reach out. Thanks again for choosing Eseye. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about Eseye? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Eseye ](https://www.g2.com/products/eseye/discussions/new) GU Guest User What is Eseye used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/eseye-what-is-eseye-used-for) GU Guest User What is Eseye used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-eseye-used-for) [ View all Discussions ](https://www.g2.com/products/eseye/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 20 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/eseye/pricing) ##### ##### Eseye Features Platform Dashboard Plan Information Connection Status Reporting Data Usage Available Bandwidth Cost Analytics [ View More Features ](https://www.g2.com/products/eseye/features) ##### Categories on G2 [IoT Connectivity Management](https://www.g2.com/categories/iot-connectivity-management) ##### Explore More [Is Insight Assurance worth it for auditing services?](https://www.g2.com/discussions/is-insight-assurance-worth-it-for-auditing-services)[Which insurance policy administration platforms reduce renewal time when managing large property and commercial programmes?](https://www.g2.com/discussions/which-insurance-policy-administration-platforms-reduce-renewal-time-when-managing-large-property-and-commercial-programmes)[Which visual configuration software is best for complex industrial equipment with lots of customization options where a 2D spec sheet does not give buyers enough confidence?](https://www.g2.com/discussions/which-visual-configuration-software-is-best-for-complex-industrial-equipment-with-lots-of-customization-options-where-a-2d-spec-sheet-does-not-give-buyers-enough-confidence) [Digital Marketing Services in Vancouver](https://www.g2.com/categories/digital-marketing/locations/vancouver-bc-ca)[Which cloud kitchen management platforms are most reliable when handling peak dinner rush of 100-plus simultaneous orders without system slowdown?](https://www.g2.com/discussions/which-cloud-kitchen-management-platforms-are-most-reliable-when-handling-peak-dinner-rush-of-100-plus-simultaneous-orders-without-system-slowdown)[What are the best owned media platforms for independent creators building audiences without losing ownership?](https://www.g2.com/discussions/what-are-the-best-owned-media-platforms-for-independent-creators-building-audiences-without-losing-ownership) [Show MoreShow Less](javascript:void(0);)