--- title: Eseye Reviews meta_title: 'Eseye Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 27 reviews by the users' company size, role or industry to find out how Eseye works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 27 scale: '5' date_modified: '2026-08-07' parent_category: name: IoT Management url: https://www.g2.com/categories/iot-management --- # Eseye Reviews **Vendor:** Eseye **Category:** [IoT Connectivity Management Software](https://www.g2.com/categories/iot-connectivity-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 27 ## About Eseye As a world leader in IoT connectivity solutions, Eseye helps customers to realise lasting value from global IoT projects. We bring the deep device expertise needed to integrate, manage and optimise IoT connectivity for estates of any scale or complexity. Then seamlessly connect these devices across 190 countries and more than 800 networks. All with near-100% uptime. We see IoT differently. We always start with the device – getting this right is the key to success. Together, we define what good looks like, then build a custom roadmap to deliver IoT right first time. We help customers to navigate every step, from idea to implementation and beyond. This is future-proofed IoT, built on decades of end-to-end delivery for the likes of Amazon, Shell and Costa Coffee. Nobody does IoT better. ## Eseye Reviews ### 1. Reliable IoT SIM provider for our telecare devices in the UK **Rating:** 4.5/5.0 stars **Reviewed by:** Rui R. | CSO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2026 **What do you like best about Eseye?** What I appreciate about Eseye is the multinetwork connectivity for IoT SIM card we install in our telecare devices use by elderly people. In our company we deploy telecare equipment such as SOS buttons and GPS trackers that rely on good coverage connectivity, so uptime is a must. Using Eseye SIM cards has allowed us to keep devices connected in multiple regions across the UK and some countries in Europe without needing to manage different local SIM providers. **What do you dislike about Eseye?** The platform is OK but the new version is super slow at frozen sometimes, and the support some time is slow when we have SIM card activations problems, especially when setting up new devices or troubleshooting connectivity issues. **What problems is Eseye solving and how is that benefiting you?** It is helping us manage connectivity for telecare devices that operate remotely and need reliable cellular data at all times. Instead of dealing with different carriers in every country, we can deploy devices using a single multioperator and miltinetwork SIM solution and manage all of them in the sam eplatfor. This reduces complexity and ensures our clients’ devices remain connected for SOS emergency communication and monitoring 24/7/365. ### 2. great partnership **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Translation and Localization | Enterprise (> 1000 emp.) **Reviewed Date:** April 16, 2024 **What do you like best about Eseye?** The firm has always sought to meet all the deadlines we set; when we had technical problems, they were quickly resolved. The financial support team and the commercial director herself were always available and understood some delays we had in response due to internal changes. **What do you dislike about Eseye?** I believe the only point to be improved is the data extraction from the consultation platform and an option that allows the visualization of this information later. **What problems is Eseye solving and how is that benefiting you?** The high availability of connectivity service allows us to collect data more efficiently, preventing a possible loss of sensitive data to our company. **Official Response from Eseye Limited:** > Thank you for sharing your experience! Our team are committed to going beyond for each and every customer, and we are proud to offer timely support and high service availability. We appreciate your feedback on data extraction and visualization options - this is something that is on the product roadmap. Our goal is to enhance these features and provide you with a better reporting experience. ### 3. ESEYE - A Global Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Francesco M. | Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2024 **What do you like best about Eseye?** For our Telematics and IoT business, their Global connectivity solutions fulfill all our needs and more. Extensive techincal and after sales support make for seamless rollouts and customer management. The online portal is easy to use and gives us advanced management capabilities to carry out our own first line support and provide our customers with comprehensive services across our prodcut lines. **What do you dislike about Eseye?** Troubeshooting techincal issues can be dificult due to the reliance on third party MNOs although the team is responsive and knowledgable, fixing issues not stemming from ESEYE directly can be challenging. **What problems is Eseye solving and how is that benefiting you?** ESEYE have helped us scale our business across multiple territories by being able to deploy solutions from our Head Office to customers anywhere in the world. This provides huge benefits as we do not need to seek out local providers and can do zero touch deployments and remote support for customers in any region. **Official Response from Eseye Limited:** > Thanks so much for taking the time to leave a review, Francesco! We're delighted you're happy with our global cellular connectivity solution and technical support. It is feedback like yours that motivates us to keep our standards high. The connectivity landscape is constantly evolving, and we pride ourselves on our deep relationships with MNOs so we can navigate and resolve any unforeseen challenges that may occur outside of our control. Thank you for being a valued customer. ### 4. It has been a great experience using Eseye as a user **Rating:** 5.0/5.0 stars **Reviewed by:** Siena D. | I work for IOT support in Essity, Mid-Market (51-1000 emp.) **Reviewed Date:** June 20, 2024 **What do you like best about Eseye?** The network flexibility is highly beneficial, allowing automatic switching between different mobile networks without needing multiple SIM cards, which ensures consistent and reliable connectivity. We frequently use Eseye SIM in all our gateway in Essity products. Overall, Eseye stands out for its global reach, flexibility, security, Easy to use, and excellent support, making it a reliable partner for IoT connectivity needs. **What do you dislike about Eseye?** One downside of Eseye is the potential for higher costs compared to some competitors, especially for smaller businesses or those with limited IoT budgets. The complexity of initial setup and integration can be challenging for some users, requiring a steep learning curve and potentially more time to deploy. **What problems is Eseye solving and how is that benefiting you?** We do use the Eseye sim in our gateways, and till today we received the great feedback about the connectivity. And even whenever we face any issue we were provided with the quick support. **Official Response from Eseye Limited:** > Thank you for sharing your positive experience with Eseye. We're thrilled to hear that you find our network flexibility, global reach, and excellent support valuable for your IoT connectivity needs. We appreciate your feedback regarding the potential for higher costs and the complexity of initial setup. We are continuously working to improve our pricing options and streamline the onboarding process and will take your feedback into consideration. It's great to hear that Eseye has been able to provide reliable connectivity for your gateways, and we're pleased to have been able to offer quick support when needed. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to contact us. ### 5. Project manager as engineer **Rating:** 4.5/5.0 stars **Reviewed by:** Billy H. | Project Manager, Enterprise (> 1000 emp.) **Reviewed Date:** June 03, 2024 **What do you like best about Eseye?** SIM location can be tracked, which is helpful. Hope those active SIM can be visualized on map. **What do you dislike about Eseye?** The IP address shown on the SIM list sometimes doesn't work. Additional click is required on "network" button in order to get the secodary IP or third to access. **What problems is Eseye solving and how is that benefiting you?** Being flexible on contract termination may be more easier for us to use. ### 6. A Critical Review of Eseye's IoT Solutions **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2024 **What do you like best about Eseye?** Eseye stands out as a game-changer in the world of IoT connectivity. With seamless integration, user-friendly interface, and top-notch security, Eseye simplifies IoT deployment while ensuring data integrity. Their stellar customer support adds a cherry on top, making Eseye the go-to choice for businesses venturing into the IoT realm. Highly recommended. **What do you dislike about Eseye?** I found their platform to be cumbersome and difficult to navigate. Device deployment was riddled with glitches **What problems is Eseye solving and how is that benefiting you?** We work with Vehicle Tracking with clients from all over Brazil, so ESEYE is the best solution for our equipment to operate across multiple telecom operators **Official Response from Eseye Limited:** > Thank you for sharing your positive experience with Eseye. We're thrilled to hear that you appreciate our seamless integration, user-friendly interface, and top-notch security is assisting your fleet tracking and logistics optimization. Thank you for your feedback on platform navigation and device deployment. Your feedback is valuable, and we are committed to improving our services. If you have any concerns or questions, please don't hesitate to reach out. Thanks again for choosing Eseye. ### 7. Great provider of IoT solutions and services **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2024 **What do you like best about Eseye?** We have been using Eseye for several years now without any issues. Device deployment and SIM management using the Infinity platform is very easy and efficient to do. Whenever there were any problems, the tech support team have been quick and professional to resolve them. **What do you dislike about Eseye?** SIM solutions are a little on the expensive side but not overly so. While Infinity works really well, some UI/UX improvements would be welcome. **What problems is Eseye solving and how is that benefiting you?** SIM solutions for device deployment. **Official Response from Eseye Limited:** > Thank you for your feedback, we're thrilled to hear that you've had a positive experience with our IoT solutions and services. It's great to know that device deployment and SIM management through our Infinity platform have been easy and efficient and it's brilliant to hear that our support team has been able to resolve any issues quickly and efficiently. We appreciate your feedback regarding the cost of our SIM solutions and the UI/UX of the Infinity platform. We're always looking for ways to improve and will take your feedback into consideration. Thank you again for choosing Eseye. ### 8. Review for Eseye Admin **Rating:** 4.5/5.0 stars **Reviewed by:** Gautam D. | Senior Consultatnt, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2024 **What do you like best about Eseye?** Ease of use, Ease of Integration, Ease of Implementation **What do you dislike about Eseye?** Complex User freindly UI, Difficult manouvering **What problems is Eseye solving and how is that benefiting you?** To check the SIM status in IoT gateways and helping in Activating or deactivating the same. ### 9. Fantastic Customer service from Eseye **Rating:** 5.0/5.0 stars **Reviewed by:** Jeff R. | Mayflower CMS Admin, Enterprise (> 1000 emp.) **Reviewed Date:** May 29, 2024 **What do you like best about Eseye?** the service from Eseye is great, so quick in response and resolution. friendly team **What do you dislike about Eseye?** no complaints thus far, cannot find fault **What problems is Eseye solving and how is that benefiting you?** IP Address range and connectivity **Official Response from Eseye Limited:** > Thank you for the wonderful feedback! We are thrilled you are pleased with our quick response, friendly team, and excellent service. If you ever have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing Eseye. ### 10. Connectivity is almost never had issue, and their support is great and fast. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 28, 2024 **What do you like best about Eseye?** Easy SIM management, informative dashboard/portal. **What do you dislike about Eseye?** There is no pdf version of payment statement available in the portal. **What problems is Eseye solving and how is that benefiting you?** One simcard for several countries and telco provider. ### 11. A 5-star business-to-business IT. **Rating:** 5.0/5.0 stars **Reviewed by:** Willian S. | Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2024 **What do you like best about Eseye?** The plataform haves a lot of feautures, and the Support it's very cool. **What do you dislike about Eseye?** I think that the layolt could be more actual. **What problems is Eseye solving and how is that benefiting you?** The integration in one place. It's very fast to see the connections and locations of the SIMCARDs. **Official Response from Eseye Limited:** > We're glad to hear that you are enjoying the Infinity Connectivity Management Platform's features and the support provided. We appreciate your feedback on the layout and will take it into consideration for future improvements. ### 12. Innovative solutions for connectivity **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2024 **What do you like best about Eseye?** A giant company in the market with incredible and satisfactory solutions, the use of services for communication and location is impeccable, we have a daily demand in the transportation area and it meets perfectly, easy implementation, integration, and qualified support to heal the pains. **What do you dislike about Eseye?** For now, I have nothing negative to point out; within my use, it meets 100%. **What problems is Eseye solving and how is that benefiting you?** Solve my communication and driver location pain, a great facilitator **Official Response from Eseye Limited:** > Thank you for your positive feedback! We are delighted to have been able to solve your communication and location tracking needs, making a significant impact on your daily operations. ### 13. Cellular Module **Rating:** 4.5/5.0 stars **Reviewed by:** Michael R. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2024 **What do you like best about Eseye?** The product is reliable and consistent in meeting the needs. Support is available when needed. **What do you dislike about Eseye?** Compared to other suppliers we have experienced, the issues are minimal. **What problems is Eseye solving and how is that benefiting you?** Very consistent cellular connectivity, reliable communication. **Official Response from Eseye Limited:** > Thank you for sharing your positive feedback. We are thrilled to hear that you find our product reliable and that our support team has been helpful. We strive to provide reliable, global cellular connectivity that's unbeatable in the market. Thank you for choosing Eseye! ### 14. strong work experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** February 12, 2024 **What do you like best about Eseye?** Innovative, proffessional, easy to use platforms and best customer experience i have seen so far **What do you dislike about Eseye?** Even though we have the best new account manager, it was difficult to let go of the account manager we had worked with for sometime. They are all great. **What problems is Eseye solving and how is that benefiting you?** ESEYE provides data services, IOT connectivity which is very reliable. **Official Response from Eseye Limited:** > Thanks so much for the glowing review! We really appreciate your time and it's great to hear about your positive experience working with our Customer Success team. Our 98.3% customer satisfaction score and Net Promoter Score (NPS) of +50 (the same as Apple) reflect our dedication to customer support. ### 15. Navigating IoT Integration for Brazilian Business Growth **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2024 **What do you like best about Eseye?** Eseye excels in providing effortless integration, simplifying implementation and usage. Their solutions seamlessly integrate with existing systems, ensuring a smooth and efficient experience overall. **What do you dislike about Eseye?** Eseye's customer support may need improvement in terms of responsiveness and effectiveness. **What problems is Eseye solving and how is that benefiting you?** Streamlining business operations through seamless API integration. **Official Response from Eseye Limited:** > We're glad to hear that you find our IoT integration solutions effortless and efficient. We strive to provide seamless integration to simplify implementation and usage. We appreciate your feedback about our customer support and are constantly working to improve our response times to better serve our customers. You may be interested in comparing our different service desk and support packages, more info here: https://www.eseye.com/resources/solution-papers/service-desk-support-options/ ### 16. Eseye review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2024 **What do you like best about Eseye?** the safety and support provided by employees **What do you dislike about Eseye?** So far nothing has left anything to be desired **What problems is Eseye solving and how is that benefiting you?** fleet tracking and logistics optimization **Official Response from Eseye Limited:** > Thank you for sharing your positive experience with Eseye. We are thrilled to hear that you are happy with the technical support provided by our team. We are committed to delivering top-notch service to all our customers. If you ever have any questions or need assistance with fleet tracking and logistics optimization, please don't hesitate to reach out. Thank you for choosing Eseye. ### 17. Eseye is the best partner for M2M IoT connectivity **Rating:** 5.0/5.0 stars **Reviewed by:** Tiziana T. | Marketing manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2021 **What do you like best about Eseye?** The solution provided by Eseye is the most extensive, able to satisfy the problems related to the management of different networks, with different frequencies, in different countries all over the world. The chance to manage data traffic all over the world with a single device, through an operator that connects directly to the best available network, is for Micro Systems a winner to provide a service to our customer. **What do you dislike about Eseye?** the only issue we had was some problem with eseye servers and data traffic loss for a few days. **What problems is Eseye solving and how is that benefiting you?** Micro Systems has integrated Eseye's SIAM (SIM Information and Account Management) portal within the custom web portals created for its customers, providing SIM Card monitoring in a single virtual space. It is possible for the customer to view the main data of the SIM cards such as: activation/suspension date, phone number, monthly traffic, location, etc.. **Official Response from Eseye Limited:** > We are delighted to read your feedback, thank you for sharing Tiziana. We're enormously proud to provide the gold standard in cellular IoT connectivity with total global coverage from a single eSIM. It's pleasing to hear that by partnering with us you have overcome the complexity of connecting and managing thousands of IoT devices in multiple countries. We apologize for the inconvenience caused by the server issues and data traffic loss. Our team is dedicated to continuously improving our services and addressing any challenges to ensure a seamless experience for our customers. Thank you for choosing Eseye as your connectivity partner. ## Eseye Discussions - [What is Eseye used for?](https://www.g2.com/discussions/eseye-what-is-eseye-used-for) - [What is Eseye used for?](https://www.g2.com/discussions/what-is-eseye-used-for) - [View Eseye pricing details and edition comparison](https://www.g2.com/products/eseye/reviews?filters%5Bnps_score%5D%5B%5D=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+00%3A12%3A53+-0500&secure%5Bsession_id%5D=b61bb98f-b438-40e1-b025-08834fdd736d&secure%5Btoken%5D=3c2c30fc6854be4ecba60935b7c241a050e0321905546be55c46d6bd1ce9acd6&format=llm_user) ## Eseye Features **Platform** - Dashboard - Plan Information - Connection Status - SIM Management - Account Alerts - Subscription Billing **Reporting** - Data Usage - Available Bandwidth - Cost Analytics ## Top Eseye Alternatives - [Couchbase](https://www.g2.com/products/couchbase/reviews) - 4.3/5.0 (143 reviews) - [Pelion IoT Connectivity](https://www.g2.com/products/pelion-iot-connectivity/reviews) - 4.3/5.0 (147 reviews) - [emnify](https://www.g2.com/products/emnify/reviews) - 4.9/5.0 (88 reviews)