Daniel K.
DK
Daniel K.
IT Security
Small-Business (50 or fewer emp.)
"Effortless Deployment and Robust Security with ESET PROTECT"
5/5
What do you like best about ESET PROTECT?

I find ESET PROTECT incredibly easy to manage and deploy. The ease of deployment through tools like Group Policy Objects (GPO) or the ESET Deployment Tool stands out, making setups straightforward and efficient. Its intuitive console provides a seamless user experience without overwhelming additional options, which simplifies daily operations. I appreciate the built-in firewall management and the quality of the incident and report generation, offering excellent visibility into potential issues and making it easier to maintain security for my clients. Overall, ESET PROTECT provides me with the robust tools I need to effectively manage and secure our extensive infrastructure. Review collected by and hosted on G2.com.

What do you dislike about ESET PROTECT?

I dislike the management of policies, as there's a lack of information regarding which policies are running automatically. This makes it difficult to ensure that all necessary measures are actively in place. Additionally, the handling of planned tasks seems to lack transparency, which could lead to issues in monitoring and implementing security actions effectively. Review collected by and hosted on G2.com.

Response from Kristopher Jackson of ESET PROTECT

Thank you for choosing ESET endpoint protection, and for taking the time to write a review.

We're glad you've had a positive experience with our product and its management console. Your feedback has been passed along to our team, and we appreciate your input. Thank you for choosing ESET!

Thanks for spreading the word! You can earn rewards when you refer friends to ESET.

Your trust means a lot. Pass it on and get rewarded for every friend you refer.

https://refer.eset.com/trustpilot-rep-us

See how ESET PROTECT improved
Verified User in Consumer Services
EC
Verified User in Consumer Services
Mid-Market (51-1000 emp.)
"Easy to Manage with Well-Regarded Heuristics"
4/5
What do you like best about ESET PROTECT?

Seems easy to manage and hurististics were always regarded well Review collected by and hosted on G2.com.

What do you dislike about ESET PROTECT?

Nothing that I can think of right now. Nothing that I can think of right now. Review collected by and hosted on G2.com.

RG
Raja G.
Senior Project Manager
Mid-Market (51-1000 emp.)
"ESET PROTECT: Trustworthy Endpoint Security That Simply Works"
4.5/5
What do you like best about ESET PROTECT?

I particularly like how easy it is to deploy across Windows, Mac, and servers using ESET PROTECT. It’s a clean console and you can easily view your environment but it doesn’t clutter up information either. What’s more, I like the patch management, device control and sandbox analysis because it really allows me to calibrate the security policies without screwing up daily operations. Another big plus is that it can go with other tools I’m using so I don’t get conflicts. Review collected by and hosted on G2.com.

What do you dislike about ESET PROTECT?

Adding some actionable metrics that correlate vulnerabilities and endpoint coverage would make the dashboard very customizable. Occasionally, I have had some false positives, adding a bit of noise and taking some time to sort through them. Lastly, the patching engine for servers could be a bit flexible; reboot scheduling is sometimes felt very limiting. Review collected by and hosted on G2.com.

Response from Kristopher Jackson of ESET PROTECT

Thank you for your valuable feedback. We are listening carefully to our community and are considering adding more features. Thanks for choosing ESET!

TD
Tobias D.
"Central administration with room for improvement"
3.5/5
What do you like best about ESET PROTECT?

I appreciate ESET PROTECT for providing a centralized management interface that allows monitoring the security of multiple endpoints. Without this solution, it would be difficult to gather information about various events. I particularly like the ease of use. The ability to schedule tasks even when the client is offline is very practical. Likewise, device management and task management are valuable as they allow viewing hardware and software from the respective devices, and the various ESET products can be activated or deactivated on the clients. License management and the definition of tasks, as well as the creation of different triggers, are also useful features that I highly value. The powerful reports are also a very successful feature. Furthermore, the initial setup of ESET PROTECT was very easy, although we also attend the ESET training, which is certainly helpful. Review collected by and hosted on G2.com.

What do you dislike about ESET PROTECT?

Patch management should be improved. A specific problem is that patches for Windows Defender are displayed, but they cannot be installed because ESET is enabled on the endpoints. This raises the question of why these patches are displayed at all if installation is not possible. Another shortcoming is patching the operating system like Windows 11. Vulnerabilities are displayed, but it cannot be determined whether there is even an attempt to install patches. In the reports on vulnerability and patch management, only software patches are displayed. Review collected by and hosted on G2.com.

Response from Kristopher Jackson of ESET PROTECT

Thank you for your honest feedback—we really appreciate it. At ESET, we continuously strive to enhance our solutions, and your comments help us achieve that. Thanks for choosing ESET!

Phone +1 866-343-3738

Hours of Operation: Monday to Friday, 6:00 AM – 5:00 PM Pacific Time

Corey K.
CK
Corey K.
IT Administrator
Mid-Market (51-1000 emp.)
"Monitor All Devices Anywhere with Clear, Real-Time Issue Visibility"
5/5
What do you like best about ESET PROTECT?

Being able to monitor all devices in any location and see any problems every device is having. Review collected by and hosted on G2.com.

What do you dislike about ESET PROTECT?

Too many authentication to login to system. Review collected by and hosted on G2.com.

Response from Kristopher Jackson of ESET PROTECT

Thank you for choosing ESET as your cybersecurity solution, and for taking the time to write a review. We're glad to hear that our software is meeting your needs and providing you with peace of mind. We appreciate your business and look forward to continuing to serve you in the future.

Thanks for spreading the word! You can earn rewards when you refer friends to ESET.

Your trust means a lot. Pass it on and get rewarded for every friend you refer.

https://refer.eset.com/trustpilot-rep-us

https://refer.eset.com/trustpilot-rep-ca

FP
Furio P.
Management Consulting
Mid-Market (51-1000 emp.)
"Next-Gen Security with Excellent Threat Visibility Across Endpoints"
5/5
What do you like best about ESET PROTECT?

This advanced, next-generation security solution provides excellent protection for digital infrastructure. When I click a link, it reveals all threat vectors, and I really value the visibility it offers across endpoints. The product automatically detects malicious activity, and I appreciate being able to thoroughly analyze my endpoints. Review collected by and hosted on G2.com.

What do you dislike about ESET PROTECT?

I think the coding could be improved, it's a slow process to get used to implementing it. The sensors have presented some issues, sometimes it can be difficult to locate the settings. Review collected by and hosted on G2.com.

Response from Kristopher Jackson of ESET PROTECT

Thank you for choosing ESET as your cybersecurity solution, and for taking the time to write a review. We're glad to hear that our software is meeting your needs and providing you with peace of mind. We appreciate your business and look forward to continuing to serve you in the future.

Thanks for spreading the word! You can earn rewards when you refer friends to ESET.

Your trust means a lot. Pass it on and get rewarded for every friend you refer.

https://refer.eset.com/trustpilot-rep-us

https://refer.eset.com/trustpilot-rep-ca

ZM
Zane M.
IT Systems Analyst
Mid-Market (51-1000 emp.)
"Excellent Protection Tools with Responsive Support and an Intuitive Interface"
5/5
What do you like best about ESET PROTECT?

It’s amazing because it offers a variety of protection tools, and the technical support has been efficient and responsive. It delivers excellent protection and is easy to implement, and the product itself is extremely intuitive to use. The antivirus module, in particular, does a great job of stopping and neutralizing malware. Review collected by and hosted on G2.com.

What do you dislike about ESET PROTECT?

The administrator interface could be improved, background data usage can sometimes cause a slight slowdown. I would also like to see improvements to the application of third-party patches. Review collected by and hosted on G2.com.

Response from Kristopher Jackson of ESET PROTECT

Thank you for your honest review and endorsement of ESET, we truly appreciate it! We're glad to hear that you've had a positive experience with our software and support team over the years. I'll be sure to pass on your compliments to them. If you ever need assistance with anything related to ESET, don't hesitate to reach out. We're always here to help. Thanks again for your business.

Thanks for spreading the word! You can earn rewards when you refer friends to ESET.

Your trust means a lot. Pass it on and get rewarded for every friend you refer.

https://refer.eset.com/trustpilot-rep-us

https://refer.eset.com/trustpilot-rep-ca

TL
Taylor L.
Sales Enablement Trainer
Small-Business (50 or fewer emp.)
"Extensively efficient"
4/5
What do you like best about ESET PROTECT?

This software is easy to use because it has a user-friendly interface. Users have control over the features, which are easy to handle for device protection against threats. The software is straightforward, and its setup process takes a few days, which is quicker compared to other similar tools. I particularly like that when installed and activated on a mobile device, this tool scans all installed software, applications, and files. This makes it easy to find corrupt files and applications, unlike manually searching for potential threats after installation. In today's era, the ability to scan documents, files, and data before they run on a computer or mobile device is impressive, keeping devices free from malware. Regarding the pricing plan, it's friendly and affordable for users wanting to use the software. If pricing is a concern, users can contact the sales team to discuss plans based on their specific needs. Some users might only need data protection features, having already purchased other software with additional features from other vendors. Through this process, users can access the sales team to discuss pricing - determining what's good and better - ensuring cost-effectiveness and increased productivity Review collected by and hosted on G2.com.

What do you dislike about ESET PROTECT?

Not trusted by other Websites and applications Review collected by and hosted on G2.com.

Response from Kristopher Jackson of ESET PROTECT

Thank you for your glowing review extolling the ease of use of ESET. We look forward to continuing to serve as your cybersecurity provider well into the future.

Thanks for spreading the word! You can earn rewards when you refer friends to ESET.

Your trust means a lot. Pass it on and get rewarded for every friend you refer.

https://refer.eset.com/trustpilot-rep-us

Verified User in Warehousing
AW
Verified User in Warehousing
Mid-Market (51-1000 emp.)
"Blocks Attacks Before They Reach Our Machines"
5/5
What do you like best about ESET PROTECT?

It allows us to block many attacks before it reaches our machines. Review collected by and hosted on G2.com.

What do you dislike about ESET PROTECT?

a bit too much clicking and not allowing to edit downloads. Review collected by and hosted on G2.com.

BB
Barbara B.
Production Engineer
Small-Business (50 or fewer emp.)
"ESET PROTECT Keeps Our OT and Equipment Secure from Malware in my Construction 🦺 🧱👷‍♀️ Company"
5/5
What do you like best about ESET PROTECT?

I started using ESET PROTECT in 2019 as a Cyber Security Analyst from my previous organization (AD). Currently, I like that ESET PROTECT allows me to protect OT & equipment from malware in my construction company. Review collected by and hosted on G2.com.

What do you dislike about ESET PROTECT?

KUDOS to the vendor tech support, they recently eradicated the bug that was causing delays when scanning for ransomware. Review collected by and hosted on G2.com.

Response from Kristopher Jackson of ESET PROTECT

Thank you for your honest review and endorsement of ESET, we truly appreciate it! We're glad to hear that you've had a positive experience with our software and support team over the years. I'll be sure to pass on your compliments to them. If you ever need assistance with anything related to ESET, don't hesitate to reach out. We're always here to help. Thanks again for your business.

Thanks for spreading the word! You can earn rewards when you refer friends to ESET.

Your trust means a lot. Pass it on and get rewarded for every friend you refer.

https://refer.eset.com/trustpilot-rep-us

https://refer.eset.com/trustpilot-rep-ca