Robert S.
RS
Robert S.
Network Administrator
Mid-Market (51-1000 emp.)
"Proactively Stops Threats Before They Reach Our Network"
5/5
What do you like best about ESET PROTECT?

I like how well it catches bad things before they can get onto our network. Review collected by and hosted on G2.com.

What do you dislike about ESET PROTECT?

We’ve run into issues where some of the customizations we made were lost after the program updated. Review collected by and hosted on G2.com.

JA
Javier A.
System Administrator
Mid-Market (51-1000 emp.)
"Flexible Endpoint Protection with Robust Policy Coverage"
4/5
What do you like best about ESET PROTECT?

how flexible it is and how much you can protect your endpoints since it cover a lot of different policies Review collected by and hosted on G2.com.

What do you dislike about ESET PROTECT?

from my experience the exclusions policies are little bit tricky Review collected by and hosted on G2.com.

Rehan K.
RK
Rehan K.
Co-Founder
Mid-Market (51-1000 emp.)
"Endpoint protection for assets spread across geographies"
4.5/5
What do you like best about ESET PROTECT?

It’s easy to use, and it provides solid coverage of MITRE tactics across all domains. Review collected by and hosted on G2.com.

What do you dislike about ESET PROTECT?

ESET Endpoint uninstallation from a central console and RMM tools like Intune. Review collected by and hosted on G2.com.

Verified User in Research
AR
Verified User in Research
Enterprise (> 1000 emp.)
"Up-to-Date Database and Smooth Remote PC Management"
4.5/5
What do you like best about ESET PROTECT?

The database definition is very up to date. It also makes it easy to manage groups of computers, with sorting available through different options.

Many operations with remote PCs can be performed from one window Review collected by and hosted on G2.com.

What do you dislike about ESET PROTECT?

Sometimes update of software installed on remote PC is failing. Need to manually uninstall products in Safe mode with reboot. Review collected by and hosted on G2.com.

Matt M.
MM
Matt M.
Level 3 IT Systems Engineer
Mid-Market (51-1000 emp.)
"Centralized Management, Easy Setup"
3.5/5
What do you like best about ESET PROTECT?

I like the centralized management console in ESET PROTECT because it allows me to see all of our alerts and notifications in one place. I also found the initial setup and configuration to be very easy. Review collected by and hosted on G2.com.

What do you dislike about ESET PROTECT?

Sometimes clients do not update policies and we have to perform manual protection removal and reinstallation. Review collected by and hosted on G2.com.

PP
Pavani P.
Full Stack Developer
Small-Business (50 or fewer emp.)
"Eset Protect does scan things and usually doesn’t crash a lot."
4/5
What do you like best about ESET PROTECT?

I’m writing this now as my coffee sits next to me going cold waiting for a scan to complete. Honestly I think its mostly running in the background and I’ve been lucky enough to avoid most of the crashing issues which has been a huge help. I figured it would probably fail the penetration test however it did block the ransomware, so I guess that’s a plus. They usually run automatically 3-4 times a day to update. Review collected by and hosted on G2.com.

What do you dislike about ESET PROTECT?

The interface is still stuck in the early 2000s and its very ugly and gray. I sit around waiting forever to get an answer to a simple question and no one has a clue. Occasionally the symlink file will not match and I’ll have to go in and correct it myself and that will completely ruin my afternoon. It consumes way too much RAM when I have chrome open. Review collected by and hosted on G2.com.

Response from Kristopher Jackson of ESET PROTECT

We apologize for any inconvenience. At ESET, we take pride in our user-friendly solutions. Please explore our many support resources available on our website or reach out directly via our online support chat. We are committed to improving your satisfaction and providing a safe and enjoyable user experience. Thank you for choosing ESET—have a great day!

Phone +1 866-343-3738

Hours of Operation: Monday to Friday, 6:00 AM – 5:00 PM Pacific Time

GA
Grigory A.
IT Manager
Mid-Market (51-1000 emp.)
"Safe, Reliable, and Easy to Use with Great Support"
5/5
What do you like best about ESET PROTECT?

Safe, useful, reliable product. Easy to use. Good Price. Good support. Review collected by and hosted on G2.com.

What do you dislike about ESET PROTECT?

A little bit complex, not easy to understand the license settings and policy. Review collected by and hosted on G2.com.

RD
R D.
Desktop Admin
Mid-Market (51-1000 emp.)
"Works Well in Our Environment and Automates Detected Items"
4.5/5
What do you like best about ESET PROTECT?

It works well in our environment. It handles detected items automatically for us. Review collected by and hosted on G2.com.

What do you dislike about ESET PROTECT?

Incident automated creation could use more tuning. Review collected by and hosted on G2.com.

Verified User in Outsourcing/Offshoring
AO
Verified User in Outsourcing/Offshoring
Enterprise (> 1000 emp.)
"Lightweight, Reliable Protection with Straightforward Endpoint Management"
4.5/5
What do you like best about ESET PROTECT?

Easy to manage, lightweight, and reliable. The centralized console keeps endpoint management straightforward, and it provides strong protection with minimal impact on performance. Review collected by and hosted on G2.com.

What do you dislike about ESET PROTECT?

Licensing management can be confusing at times, and some alerts generate more noise than necessary. A simpler dashboard would improve the overall experience. Review collected by and hosted on G2.com.

SS
Steve S.
Manager of IT
Mid-Market (51-1000 emp.)
"Centralized, Secure Protection with Minimal Performance Impact"
4.5/5
What do you like best about ESET PROTECT?

Centralized management with strong security coverage and minimal performance impact. It’s easy to manage, provides clear visibility into threats, and runs quietly without disrupting users. Review collected by and hosted on G2.com.

What do you dislike about ESET PROTECT?

The management console can feel less intuitive at times, reporting customization is somewhat limited, and certain advanced settings require extra navigation or documentation to configure efficiently. Review collected by and hosted on G2.com.

Response from Kristopher Jackson of ESET PROTECT

Thank you for choosing ESET as your cybersecurity solution, and for taking the time to write a review. We're glad to hear that our software is meeting your needs and providing you with peace of mind. We appreciate your business and look forward to continuing to serve you in the future.

Thanks for spreading the word! You can earn rewards when you refer friends to ESET.

Your trust means a lot. Pass it on and get rewarded for every friend you refer.

https://refer.eset.com/trustpilot-rep-us

https://refer.eset.com/trustpilot-rep-ca