Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Reliable and Easy to Manage"
4/5
What do you like best about ESET PROTECT?

What stands out most to me about ESET PROTECT is how easy it is to manage everything from one place. Rolling out updates, checking device status, and responding to security alerts doesn't take much time, which makes day-to-day administration a lot smoother. I also like that it runs quietly in the background without slowing down users' computers. Overall, it gives me confidence that our endpoints are protected without adding unnecessary complexity. Review collected by and hosted on G2.com.

What do you dislike about ESET PROTECT?

The interface can feel a bit outdated, and some settings take more clicks than they should. I’d also like more flexible reporting and dashboard customization. Review collected by and hosted on G2.com.

Biwas T.
BT
Biwas T.
Network Systems Administrator
Mid-Market (51-1000 emp.)
"Powerful Endpoint and Server Monitoring and Reporting for Audits"
4.5/5
What do you like best about ESET PROTECT?

Monitor endpoint security status along with best pricing and ROI

Review detections across all devices

Deploy policy changes

Verify protection levels

Generate reports for management and audit purposes witht the help of AI / Intelligence Review collected by and hosted on G2.com.

What do you dislike about ESET PROTECT?

Doesn't close incidents sometimes both with and without closure comments Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Peace of Mind Virus Protection and HIPAA Compliance with ESET"
5/5
What do you like best about ESET PROTECT?

What is nice about ESET it is a software that takes the worry out about unwanted viruses that may be found on your computer. You can monitor what the software has found and how it got rid of it. With so many users and so many fake emails that come across everyone's computer the chances of a virus getting into your system is very high - with ESET I do not need to worry about that. Also being a medical practice, I am now meeting HIPAA requirements. Keeping our information safe from hackers and unwanted threats. Review collected by and hosted on G2.com.

What do you dislike about ESET PROTECT?

I have not been using this software for very long, so I cannot say anything negative at this time. I wish the software was a bit cheaper. Instead of buying a license per computer it would be great to have one price for the business. - Maybe save a few bucks. Review collected by and hosted on G2.com.

NH
Natalie H.
Digital Market Researcher
Small-Business (50 or fewer emp.)
"Thorough Threat Scanning, Clear Reporting, and an Intuitive Cloud-Based Experience"
4/5
What do you like best about ESET PROTECT?

What I like most about ESET PROTECT is how thoroughly it scans the entire system for vulnerabilities, which makes it much easier to understand what’s happening across the environment. When it detects a threat, it shows up in a dedicated panel, so it’s immediately noticeable and simple to track, investigate, and follow up on. The scanner checks for both internal and external threats, including ransomware, which helps stop attacks before they can cause real damage. That saves time and can also help keep costs down. It also produces detailed, automated reports that managers can quickly review and act on.

It also stands out for its clean, intuitive interface that feels genuinely user-friendly. Setup, configuration, and implementation are straightforward, so people can adopt it quickly without extra complexity. Since it’s cloud-based, day-to-day management feels smoother and more efficient. On top of that, it can scan and monitor the web to identify both known and unknown threats, while helping reduce the overall attack surface. Review collected by and hosted on G2.com.

What do you dislike about ESET PROTECT?

ESET PROTECT offers flexible protection features because I only pay for the ones I actually choose to use. With many other tools, I end up buying a full package or license even when I don’t need everything that’s included. Here, I can select licenses that match specific user requirements and pay only for what’s necessary. That makes the solution feel more cost-effective and customizable compared with other software options. For that reason, I don’t have any dislikes. Review collected by and hosted on G2.com.

Response from Kristopher Jackson of ESET PROTECT

Thank you for choosing ESET endpoint protection, and for taking the time to write a review.

We're glad you've had a positive experience with our product and its management console. Your feedback has been passed along to our team, and we appreciate your input. Thank you for choosing ESET!

Thanks for spreading the word! You can earn rewards when you refer friends to ESET.

Your trust means a lot. Pass it on and get rewarded for every friend you refer.

https://refer.eset.com/trustpilot-rep-us

https://refer.eset.com/trustpilot-rep-ca

Michael R.
MR
Michael R.
Tech Coordinator
Mid-Market (51-1000 emp.)
"Centralized Management Made Easy with ESET PROTECT"
5/5
What do you like best about ESET PROTECT?

The most celebrated feature of ESET PROTECT is its centralized management console, which makes it easier to manage everything from one place. Review collected by and hosted on G2.com.

What do you dislike about ESET PROTECT?

Users often mention that the ESET PROTECT management console has a steep learning curve and an interface that can feel clunky and awkward to navigate. Review collected by and hosted on G2.com.

LL
Louis-Philippe L.
Junior IT Technician
Machinery
Mid-Market (51-1000 emp.)
"Strong Protection, Lightweight Performance"
5/5
What do you like best about ESET PROTECT?

I like its lightweight performance and strong malware detection. It provides excellent protection while keeping the impact on endpoint performance to a minimum. Review collected by and hosted on G2.com.

What do you dislike about ESET PROTECT?

The interface can feel a bit dated, and many of the more advanced features are only available with higher-tier licenses. But they changed to ESET Protect HUB and now it looks a bit better. Review collected by and hosted on G2.com.

Verified User in Government Relations
AG
Verified User in Government Relations
Mid-Market (51-1000 emp.)
"Easy Deployment, Lightweight Performance, and Strong Threat Protection"
4.5/5
What do you like best about ESET PROTECT?

- Easy-to-use centralized management console

- Strong malware, ransomware, and threat detection

- Lightweight performance with minimal system impact

- Simple deployment and policy management

- Cloud and on-premises administration options

- Detailed reporting and real-time monitoring

- Reliable protection with low administrative overhead

- Excellent value for organizations of all sizes Review collected by and hosted on G2.com.

What do you dislike about ESET PROTECT?

I don't have any real complaints about the product or service. I wish we lived in a world that didn't need protection? Review collected by and hosted on G2.com.

ES
Elavarasan S.
Software Developer
Mid-Market (51-1000 emp.)
"Detects well though support is weak"
5/5
What do you like best about ESET PROTECT?

It simply finds the nasty stuff. Since I implemented this solution we’ve had no significant ransomware attacks and this means it’s working properly without any problem. The centralized management works adequately as far as applying policies to the entire endpoint group at one time rather than having to apply them individually to each laptop and also it's easy to use after setting it up. Review collected by and hosted on G2.com.

What do you dislike about ESET PROTECT?

Support has taken a big step back in the last couple months. If I create an issue for excessive CPU usage on our Linux servers, I can go weeks without hearing anything. The console looks like it was never updated in ten years. It’s difficult to locate some of the simple configuration options. Also, dealing with logs when the connection drops is very frustrating. Review collected by and hosted on G2.com.

Response from Kristopher Jackson of ESET PROTECT

Thank you for choosing ESET endpoint protection, and for taking the time to write a review.

We're glad you've had a positive experience with our product and its management console. Your feedback has been passed along to our team, and we appreciate your input. Thank you for choosing ESET!

Thanks for spreading the word! You can earn rewards when you refer friends to ESET.

Your trust means a lot. Pass it on and get rewarded for every friend you refer.

https://refer.eset.com/trustpilot-rep-us

https://refer.eset.com/trustpilot-rep-ca

FT
Flavia T.
Cloud Analyst
Small-Business (50 or fewer emp.)
"Clear, Color-Coded Dashboard Makes Threat Status Easy to Spot"
5/5
What do you like best about ESET PROTECT?

What I like most about ESET PROTECT is how clearly it displays the real-time status of my devices. When everything is safe, the dashboard stays green, which reassures me that the system is protected and that no threats have been detected. If there’s a potential risk, it switches to yellow to show that something needs attention. And when a virus or serious malware is found, it turns red, making it immediately clear that action is required. In many cases, the threat is automatically blocked or moved to quarantine, where it’s safely isolated so it can’t harm the system.

Overall, this approach makes it easy to understand what’s going on at a glance, and it helps me react quickly whenever a security issue comes up. Review collected by and hosted on G2.com.

What do you dislike about ESET PROTECT?

One thing I don’t like about ESET PROTECT is that it can feel a bit complicated at first. There are a lot of settings and alerts to sort through, and it takes some time to understand how everything works—especially when you’re dealing with threats and deciding what to do with quarantine actions. Review collected by and hosted on G2.com.

Justin F.
JF
Justin F.
Help desk and cyber security
Mid-Market (51-1000 emp.)
"Centralized Device Monitoring That Saves Time"
4/5
What do you like best about ESET PROTECT?

Being able to monitor all of my devices from a centralized location is a massive help. With it's ability to block certain things from going on without the need of human intervention is a life saver Review collected by and hosted on G2.com.

What do you dislike about ESET PROTECT?

There seem to be some features that would really help. For example, location tracking would help locate devices that aren't within the district. Review collected by and hosted on G2.com.