--- title: ESET PROTECT Reviews meta_title: 'ESET PROTECT Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1003 reviews by the users' company size, role or industry to find out how ESET PROTECT works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 1003 scale: '5' date_modified: '2026-08-13' parent_category: name: Endpoint Protection url: https://www.g2.com/categories/endpoint-protection --- # ESET PROTECT Reviews **Vendor:** ESET **Category:** [Endpoint Protection Platforms](https://www.g2.com/categories/endpoint-protection-platforms) **Average Rating:** 4.6/5.0 **Total Reviews:** 1,003 ## About ESET PROTECT Stay one step ahead of known and emerging cyber threats with our AI-native, prevention-first approach. ESET combines the power of AI and human expertise to make protection easy and effective. Experience best-in-class protection thanks to our in-house global cyber threat intelligence, compiled and examined for over 30 years, which drives our extensive R&D network led by industry-acclaimed researchers. ESET PROTECT, our cloud-first XDR cybersecurity platform combines next-gen prevention, detection, and proactive threat hunting capabilities. ESET's highly customizable solutions include local support and have minimal impact on performance, identify and neutralize known and emerging threats before they can be executed, support business continuity, and reduce the cost of implementation and management. HOW YOUR ORGANIZATION WILL BENEFIT - Improved protection against ransomware and zero-day threats via cloud-based sandboxing technology. - Helps comply with data regulations thanks to full disk encryption capabilities on Windows and macOS. - Easily accessible ESET PROTECT console improves TCO of security management. - Single-pane-of-glass remote management for visibility of threats, users, and quarantined items. - Company endpoints and mobiles are protected via advanced multilayered technology, now with brute-force attack protection. ## ESET PROTECT Pros & Cons **What users like:** - Users value the **straightforward installation and setup** of ESET PROTECT, making it accessible for everyone. (94 reviews) - Users highly value the **robust ransomware protection** offered by ESET PROTECT for all endpoint devices. (78 reviews) - Users commend the **robust protection against ransomware** provided by ESET PROTECT across diverse platforms. (71 reviews) - Users value the **great security** of ESET PROTECT, which effectively protects systems without compromising performance. (63 reviews) - Users appreciate the **centralized management** of ESET PROTECT, enhancing convenience and effectiveness in monitoring all devices. (58 reviews) - Easy Management (57 reviews) - Users value the **clear visibility** and **flexible policies** of ESET PROTECT, enhancing security management effectively. (57 reviews) - Users appreciate the **robust cybersecurity protection** of ESET PROTECT, effectively safeguarding against malware and cyber threats. (53 reviews) - Threat Detection (53 reviews) - Visibility (45 reviews) **What users dislike:** - Users find ESET PROTECT has a significant **learning curve** , slowing down the onboarding and usage process. (32 reviews) - Users find the **difficult configuration** of ESET PROTECT frustrating, as it complicates setup and maintenance processes. (31 reviews) - Users find ESET PROTECT **not user-friendly** , citing excessive clicks required to access necessary data and customize dashboards. (25 reviews) - Users report a **lack of clarity** in ESET PROTECT’s policy management, hindering effective security monitoring and implementation. (23 reviews) - Users find the **difficult navigation** of ESET PROTECT frustrating, hindering efficient implementation and increasing delays. (20 reviews) - Users experience **slow performance** with ESET PROTECT, mentioning resource intensity and infrequent updates as significant issues. (20 reviews) - Time Consumption (20 reviews) - Complex Configuration (18 reviews) - Complex Interface (18 reviews) - Lack of Customization (17 reviews) ## ESET PROTECT Reviews ### 1. Easy Setup, But False Positives and Hard Removal Make Management a Hassle **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** January 14, 2026 **What do you like best about ESET PROTECT?** It was easy to deploy and easy to navigate admin console **What do you dislike about ESET PROTECT?** managing it has been a real hassle. I’ve run into a lot of false positives, and it’s also very hard to remove. **What problems is ESET PROTECT solving and how is that benefiting you?** main security software in core dc and on end user machines **Official Response from Kristopher Jackson:** > We apologize for any inconvenience you may be experiencing with our software. Your security and satisfaction are our top priorities. Please reach out to our online support chat through our website, and we will do our very best to assist you. Thank you for choosing ESET—have a great day! Phone +1 866-343-3738 Hours of Operation: Monday to Friday, 6:00 AM – 5:00 PM Pacific Time ### 2. Internet Security **Rating:** 2.0/5.0 stars **Reviewed by:** Mohd S. | Survey Programmer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 04, 2024 **What do you like best about ESET PROTECT?** I believe it is more secure than other security tools. **What do you dislike about ESET PROTECT?** Once ESET run in the system our system o slow so I will not recommand it **What problems is ESET PROTECT solving and how is that benefiting you?** It help to prevent from fraud hits on internet, spam mails and other online theft. ### 3. Average product **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2024 **What do you like best about ESET PROTECT?** Easy to configure and manage. Good support as well **What do you dislike about ESET PROTECT?** No special features which makes the product better than others **What problems is ESET PROTECT solving and how is that benefiting you?** Endpoint protection and virus protection ### 4. Great for Windows...Lacking for macOS **Rating:** 2.0/5.0 stars **Reviewed by:** Mike (Wally) W. | Director of IT, Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2022 **What do you like best about ESET PROTECT?** I like ESET's cloud console. It's very powerful, and once you have the agent installed you can run tasks from the cloud console effectively. Disk Encryption for Windows devices is excellent as a solution for storing encryption keys. **What do you dislike about ESET PROTECT?** There are a lot of issues with ESET as a Cloud platform. For one, it's very clear that cloud is new for ESET- most of their engineers and technicians are trained and used to On-Prem solutions. Anytime I've had questions, it's seemed like an extra effort to get answers on the Cloud-console side of things. Then you have the macOS support, which is where my experience with ESET leaves a lot to be desired. Simply put, it is not a good product for IT when mass-deploying to a large fleet of Macs, MDM or otherwise. The process for getting any of the software solutions to work has an asterisk next to it. It kind of works, but ESET has to make major compromises and use VPN/Proxies just to get basic AV software to work and function. We ran into issues with simple things like blocking iMessages, and when we presented ESET with questions on anything Mac related, it always seemed to confuse them, or there was only one technician who knew how to handle Macintosh computers. It's just not a solution if you're managing macOS machines. Maybe 1 or 2, sure, but other than that, even uninstalling the platform is a pain and takes a lot of work. We even went so far as to buy enterprise support and consulting, but the entire process was a mess and not very organized. We did not get any real guidance, because our onboarding was cut short by nature of the technician not being familiar with Mac (90% of our environment). We've switched now to Jamf Protect, and in minutes the solution is already, with no issues on deployment and easy no-interuption installs without any need for user prompting. **Recommendations to others considering ESET PROTECT:** If you use Mac, don't. Just figure out another solution. If you're hybrid and only have a few Macs, you're probably fine. **What problems is ESET PROTECT solving and how is that benefiting you?** It solved the issue of securely storing encryption keys for Windows machines without MDM/RMM. That's about it. **Official Response from Kristopher Jackson:** > Thank you for sharing your feedback. We are sorry to hear about your difficulties. Please contact our online support chat on our website https://helpus.eset.com/. Thank you for your understanding. ### 5. For the right environment - best product on the market **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in E-Learning | Mid-Market (51-1000 emp.) **Reviewed Date:** November 08, 2021 **What do you like best about ESET PROTECT?** High visibility into devices, almost acting like an MDM and can send remote policies and commands via ESET management console. This has more functionality than pretty much any other antivirus on the market that I've personally used. **What do you dislike about ESET PROTECT?** Can be a bit overwhelming with all features. Offshore / not the best English support can be frustrating at times. However, documentation is plentiful so you are never really stuck. **Recommendations to others considering ESET PROTECT:** Consider Jamf Protect if you just need to check the "antivirus is applied" checkbox for a 100% macOS environment. **What problems is ESET PROTECT solving and how is that benefiting you?** Antivirus for my company! We need that checkbox for security audits, etc... Have realized that we could've probably gotten by with a more simple approach ,but for the time being - great solution. ### 6. Good protection, but ate RAM like crazy **Rating:** 2.0/5.0 stars **Reviewed by:** Jacob W. | Director, Customer Engagement, Mid-Market (51-1000 emp.) **Reviewed Date:** January 28, 2019 **What do you like best about ESET PROTECT?** I liked how ESET was great at catching malicious actions in the background; it was great at scanning routinely, mostly in the background. **What do you dislike about ESET PROTECT?** When ESET was scanning, it ate into my computer's RAM pretty significantly. My computer (macbook pro, 2017) would crash constantly, and many of my coworker's computers would crash, too. I ultimately needed to switch to a Symantec solution to avoid the crashes. **Recommendations to others considering ESET PROTECT:** This is a good tool and does the trick; we ultimately are making the move away from ESET, and I don't have full insight into why. Speaking personally, I found that ESET led to some crashes on my computer that were considerably annoying. These crashes didn't happen for about 7 months. **What problems is ESET PROTECT solving and how is that benefiting you?** Security -- ESET definitely achieved our goals in protecting from viruses. ### 7. Product Review **Rating:** 1.5/5.0 stars **Reviewed by:** Maysam R. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2018 **What do you like best about ESET PROTECT?** Product was user friendly and had a great protection **What do you dislike about ESET PROTECT?** Cost. The yearly cost was higher than my expectiation. **What problems is ESET PROTECT solving and how is that benefiting you?** Business problems solved are security flaws. Benefits are that the program will allow you to sleep at night know you have the full protection of the ESET. ### 8. Better options out there. **Rating:** 2.0/5.0 stars **Reviewed by:** Greg M. | Senior Consultant, Internet, Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2013 **What do you like best about ESET PROTECT?** Lightweight client. Clean UI. **What do you dislike about ESET PROTECT?** Misses far more malicious files than other AV packages. Often unable to install on machines that are already infected. No free option, even for personal use, and the paid options are expensive compared to competitors. **Recommendations to others considering ESET PROTECT:** There are better options out there, both paid and free. Also, these guys disappeared for some time, which makes me wonder if ESet is a safe long-term bet. ## ESET PROTECT Discussions - [What is ESET protect?](https://www.g2.com/discussions/what-is-eset-protect) - 1 comment, 2 upvotes - [How can I backup the encryption key?](https://www.g2.com/discussions/how-can-i-backup-the-encryption-key) - 2 comments, 1 upvote - [how to make fuil disk incryption?](https://www.g2.com/discussions/how-to-make-fuil-disk-incryption) - 1 comment, 1 upvote - [how can i make encyption?](https://www.g2.com/discussions/how-can-i-make-encyption) - 1 comment, 1 upvote - [how can i make it faster](https://www.g2.com/discussions/how-can-i-make-it-faster) - 1 comment, 1 upvote - [View ESET PROTECT pricing details and edition comparison](https://www.g2.com/products/eset-protect/reviews?filters%5Bnps_score%5D%5B%5D=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+20%3A13%3A21+-0500&secure%5Bsession_id%5D=85930264-c445-4186-8c02-ff8a8a78a1ff&secure%5Btoken%5D=34f3ae241ff5e35e5884e923f9bd4c8dacced62bcb3311234f9e0cc9968851be&format=llm_user) ## ESET PROTECT Integrations - [Arctic Wolf](https://www.g2.com/products/arctic-wolf/reviews) - [Atera](https://www.g2.com/products/atera/reviews) - [Autotask](https://www.g2.com/products/autotask/reviews) - [ConnectWise Automate](https://www.g2.com/products/connectwise-automate/reviews) - [ConnectWise PSA](https://www.g2.com/products/connectwise-psa/reviews) - [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) - [Elastic Security](https://www.g2.com/products/elastic-elastic-security/reviews) - [Fortinet OT Securty Platform](https://www.g2.com/products/fortinet-ot-securty-platform/reviews) - [Google Authenticator](https://www.g2.com/products/google-authenticator/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [HaloPSA](https://www.g2.com/products/halopsa/reviews) - [IBM QRadar Suite](https://www.g2.com/products/ibm-qradar-suite/reviews) - [IBM Security QRadar Log Insights](https://www.g2.com/products/ibm-security-qradar-log-insights/reviews) - [Kaseya VSA](https://www.g2.com/products/kaseya-vsa/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Entra Identity Protection](https://www.g2.com/products/microsoft-entra-identity-protection/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Sentinel](https://www.g2.com/products/microsoft-sentinel/reviews) - [Mindflow](https://www.g2.com/products/mindflow/reviews) - [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) - [N-able N-Sight RMM](https://www.g2.com/products/n-able-n-sight-rmm/reviews) - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Omnissa Horizon](https://www.g2.com/products/omnissa-horizon/reviews) - [OpenCTI by Filigran](https://www.g2.com/products/opencti-by-filigran/reviews) - [Splunk](https://www.g2.com/products/splunk-2025-01-30/reviews) - [Splunk Enterprise](https://www.g2.com/products/splunk-enterprise/reviews) - [Sumo Logic](https://www.g2.com/products/sumo-logic/reviews) - [SuperOps](https://www.g2.com/products/superops/reviews) - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - [Wazuh](https://www.g2.com/products/wazuh/reviews) ## ESET PROTECT Features **Additional Functionality** - Alerts/Notifications - Patch Prioritization - Status Tracking - Audit Management - Network Wide Management - Remote Access/Control - Remote Monitoring & Management - Vulnerability Scanning - Activity Tracking - Policy Management - Remote Update/Installation - IT Asset Tracking - Approval Process Control - Automatic Patch Deployment - Access Controls/Permissions - Customization - Dashboard - Patch Testing - Support Ticket Management - Automatic Scans - Active Directory Integration - Compliance Management - Application Management - API - Risk Assessment - Scheduling - Reporting & Statistics - Maintenance Scheduling - Generative AI - Real-Time Updates - Usage Tracking/Analytics - AI Copilot - Patch Management - Third-Party Integrations - Server Monitoring - Real-Time Reporting - Event Logs - Service Level Agreement (SLA) Management **Additional Functionality** - Search/Filter - Risk Management - Generative AI - Alerts/Notifications - Compliance Management - Third-Party Integrations - Certificate Assessment - API - Incident Management - Automated Containment - Real-Time Data - Vulnerability Scanning - Monitoring - Policy Management - Asset Discovery - Penetration Testing - Runtime Container Security - Activity Dashboard - Security Auditing - Issue Tracking - Threat Intelligence - Patch Management - Endpoint Management - Collaboration Tools - Vulnerability Management - Goal Setting/Tracking - Vulnerability Assessment - Asset Tagging - Assessment Management - Access Controls/Permissions - AI Copilot - Vulnerability/Threat Prioritization - Vulnerability Protection - Risk Assessment - Reporting/Analytics - SQL Injections **Administration** - Compliance - Web Control - Application Control - Asset Management - Device Control - Patch Management - Password Management - Compliance Management - Remote Monitoring & Management - Workflow Management - Policy Management - Assessment Management - Endpoint Management - Incident Management - User Management - Audit Management - PCI Compliance - Web Threat Management - Device Management **Detection** - Malware Detection - Threat Alerting **Detection & Response** - Response Automation - Threat Hunting - Rule-Based Detection - Real-Time Detection - Threat Response **Platform Features** - 24/7 support - Proactive report alerts - Application control - Proactive threat hunting - Rapid response time - Customizeable reports - Managed Services **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Services - Endpoint Detection & Response (EDR) ** - Managed Services **Additional Functionality** - Real-Time Monitoring - API - Threat Protection - Spam Blocker - Spam Quarantine - Real-time Alerts - Data Security - Incident Management - Remote Update/Installation - DDoS Protection - Automatic Scans - Vulnerability/Threat Prioritization - Real-Time Analytics - Endpoint Protection - Identity Theft Protection - Security Auditing - Virus Definition Update - VPN - Tracker Blocking - Data Loss Prevention - AI Copilot - Webcam Protection - Anomaly/Malware Detection - Third-Party Integrations - Access Controls/Permissions - Password Management - Phishing Protection - Email Attachment Protection - AI/Machine Learning - Reporting & Statistics - Network Security - Authentication - Threat Response - Activity Dashboard - Vulnerability Scanning - Backup and Recovery - Next-Generation Firewall - Application Security - Whitelisting/Blacklisting - Server Monitoring **Additional Functionality** - Generative AI - Event Analysis - Prioritization - AI Copilot - Whitelisting/Blacklisting - Remediation Management - Alerts/Notifications - Behavioral Analytics - Continuous Monitoring - Root Cause Analysis - Endpoint Management - Anomaly/Malware Detection **Cloud Visibility** - Data Discovery - Cloud Registry **System Control** - Device Control - Web Control - Application Control - Asset Management - System Isolation **Functionality** - System Isolation - Firewall - Endpoint Intelligence - Anomaly/Malware Detection **Analysis** - Malware Evaluation - Sandboxing - Threat Intelligence - File Analysis **Management** - Extensibility - Workflow Automation - Unified Visibility - API **Automation Capabilities** - Automated remediation - Automated investigation - AI Agents **Security** - Data Security - Security Auditing - Real-Time Data - Cloud Application Security - SSL Security **Vulnerability Prevention** - Endpoint Intelligence - Firewall - Malware Detection **Analysis** - Automated Remediation - Incident Reports - Behavioral Analysis - Risk Analysis - Customizable Reports - Summary Reports **Response** - Response Automation - Malware Removal - Data Protection **Analytics** - Threat Intelligence - Artificial Intelligence & Machine Learning - Data Collection **Additional Functionality** - SSL Security - HIPAA Compliant - API - Threat Response - Endpoint Protection - Maintenance Scheduling - Third-Party Integrations - Security Auditing - Application Security - Encryption - Network Security - Real-Time Reporting - AI Copilot - Reporting/Analytics - Authentication - Financial Data Protection - Anti Virus - Secure Data Storage - Virus Definition Update - Activity Dashboard - VPN - Audit Trail - Anti Spam - Access Controls/Permissions - Data Visualization - Alerts/Escalation - Data Security - Real-Time Analytics - Collaboration Tools - Secure Login - AI/Machine Learning - Single Sign On - Behavioral Analytics - Prioritization - Reporting & Statistics - IOC Verification - Monitoring - Two-Factor Authentication - Server Monitoring - Vulnerability Scanning - Activity Tracking - Event Logs - Risk Assessment - Real-Time Notifications - Real-Time Monitoring - Whitelisting/Blacklisting - Activity Monitoring - Alerts/Notifications - Risk Alerts - Behavior Tracking - Tokenization - Web Traffic Reporting - Generative AI **Identity** - SSO - Governance - User Analytics - Real-Time Analytics - Visual Analytics - Reporting/Analytics **Security Management** - Incident Reports - Security Validation - Compliance **Generative AI** - AI Text Summarization **Agentic AI - Extended Detection and Response (XDR) Platforms** - Autonomous Task Execution - Proactive Assistance - Decision Making **Additional Functionality** - Alerts/Notifications - AI Copilot - Access Controls/Permissions - Endpoint Management - Intrusion Detection System - Compliance Management - HIPAA Compliant - Search/Filter - API - Two-Factor Authentication - Data Visualization - Risk Assessment - Real-Time Monitoring - Event Logs - Activity Dashboard - Audit Management - Cloud Security Policy Management - Vulnerability Protection - Anti Virus - Incident Management - Threat Intelligence - Real-Time Reporting - Reporting & Statistics - User Management - Encryption - Vulnerability Scanning - Generative AI - Status Tracking - Third-Party Integrations - Real-Time Notifications - Patch Management - Monitoring - Cloud Encryption **Services - Extended Detection and Response (XDR)** - Managed Services **Additional Functionality** - Mobile Access - IT Asset Management - Reporting/Analytics - Data Import/Export - Encryption - Remediation Management - Root Cause Analysis - Customization - Workflow Management - Incident Management - User Management - Behavioral Analytics - Ransomware Protection - Activity Dashboard - AI Copilot - Data Security - Authentication - Firewalls - Collaboration Tools - Endpoint Protection - Cloud Application Security - Third-Party Integrations - Access Controls/Permissions - Alerts/Notifications - Data Analysis Tools - Risk Management - Generative AI - Network Scanning - Vulnerability Management - Search/Filter ## Top ESET PROTECT Alternatives - [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) - 4.6/5.0 (418 reviews) - [ThreatDown](https://www.g2.com/products/threatdown/reviews) - 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