The Erin app was very user-friendly. The app itselfs walks you through the process step-by-step whether you are entering a new referral or viewing an old referral. I was able to view my bonuses to know when my payments were elgible. The ERIN app also keeps a listining of all open job openings making it easier to send the application directly to someone. I'm able to easily look through the ERIN app to see annoucements, jobs, FAQ, my bonuses. Review collected by and hosted on G2.com.
The only downside I had was reaching out to customer service once and it took some time before I ever heard back. As frequent as we rely on this ERIN app the customer service should more quickly. When they did reach back out to me they answered every question that I orignally asked. Review collected by and hosted on G2.com.
We're glad to hear that you find the ERIN app user-friendly and helpful for managing referrals and bonuses. We appreciate your feedback about the customer service response time and will work to improve in this area.
