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 ![Erin by Pencil Glow](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b8f2b605cb0d8f915f4298ad097d2b11/erin-by-pencil-glow.png "Erin by Pencil Glow")
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# Erin by Pencil Glow Discussions

Erin by Pencil Glow is an AI receptionist built for clinics in Singapore. She answers calls when the front desk can't, offers real open slots, confirms the booking and adds it to the clinic's calendar. She can also ask for a deposit to confirm the booking, sent to the patient's WhatsApp as a PayNow QR code. The clinic team gets a short summary of every call. Erin speaks English, Mandarin, Malay and Bahasa Indonesia, and tells callers she is AI. Pencil Glow sets her up around each clinic's hours, services and booking rules.

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