IR

Verified User in Research

Small-Business (50 or fewer emp.)

8/15/2019

"Great Service"

5/5

What do you like best about Tungsten Equitrac?

We do a ton of business develop meetings and have never been let down by Equitrac Review collected by and hosted on G2.com.

What do you dislike about Tungsten Equitrac?

You pay a premium, but well worth it. Overall it was a great service Review collected by and hosted on G2.com.

UI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

1/29/2019

Business partner of the seller or seller's competitor, not included in G2 scores.

"10/10 Recommend!"

4/5

What do you like best about Tungsten Equitrac?

Secure printing for sure! I'm able to print from anywhere, anytime and can retrieve my prints whenever, wherever. And it doesn't matter that our office devices are manufactured my different brands, or whether their multifunction. It works for everything! Review collected by and hosted on G2.com.

What do you dislike about Tungsten Equitrac?

There is nothing to write about dislike. I strongly recommend this product. Review collected by and hosted on G2.com.

Recommendations to others considering Tungsten Equitrac:

Set up a demo and let the product speak for itself! Make sure to have a list of all functionalities/pain points so you can easily compare. Review collected by and hosted on G2.com.

What problems is Tungsten Equitrac solving and how is that benefiting you?

Not having to rely so heavily on IT for things like print driver updates, offline devices, etc. Also, we were looking for print management software they checked all of our boxes. We've seen increased efficiency, reduced costs and reduced waste. Review collected by and hosted on G2.com.

CP

Verified User in Printing

Enterprise (> 1000 emp.)

2/1/2019

"Important name, poor application ..."

2.5/5

What do you like best about Tungsten Equitrac?

It is an application designed for large doses of printers in your system, but its administration, configuration and, above all, its application to configure have been delayed ... Please Equitrac (Nuance) a web administration NOW! Review collected by and hosted on G2.com.

What do you dislike about Tungsten Equitrac?

Poor application to configure with a host of properties that confuses. Prehistoric embeddeds management. Configuration I have installation with horrific DRS ... they have to be updated now. And the latest version is an avalanche of bugs. Review collected by and hosted on G2.com.

ER

Verified User in Religious Institutions

Small-Business (50 or fewer emp.)

11/22/2018

Business partner of the seller or seller's competitor, not included in G2 scores.

"Print Management Software, Made Right"

4/5

What do you like best about Tungsten Equitrac?

Equitrac is a print management software that helps users print documents at maximum cost efficiency. What I love most is it is a secure and easy way to produce and print documents. Review collected by and hosted on G2.com.

What do you dislike about Tungsten Equitrac?

At first, there was some push back in my company that we shouldn't be using this software. After some convincing, I was able to convert our company over to Equitrac. It does cost a significant amount of money, so be sure to budget accordingly. Review collected by and hosted on G2.com.

Recommendations to others considering Tungsten Equitrac:

I would recommend at least trying this product. If you have limited IT resources consider this product even more, as it can help reduce the overall cost your business spends on printing. Review collected by and hosted on G2.com.

What problems is Tungsten Equitrac solving and how is that benefiting you?

It has helped my business reduce its carbon footprint. It has also significantly helped up reduce our overall printing cost. Review collected by and hosted on G2.com.

UM

Verified User in Marketing and Advertising

Enterprise (> 1000 emp.)

2/26/2019

"Great for tracking cost"

4.5/5

What do you like best about Tungsten Equitrac?

Easy to get reports from, and has some easy to use methods of tracking printing costs across large scale organisations Review collected by and hosted on G2.com.

What do you dislike about Tungsten Equitrac?

There can be issues with setup if it's not done correctly, some users may assign costs to incorrect cost centres though this is more of an internal process failing! Review collected by and hosted on G2.com.

UE

Verified User in Education Management

Small-Business (50 or fewer emp.)

11/24/2018

"May be Good for big company/institution setting"

4.5/5

What do you like best about Tungsten Equitrac?

We have this installed, its good but I don't think its great. We have it linked to AD and that works pretty well, however, being in a small scale private company we dont have lots of users. Review collected by and hosted on G2.com.

What do you dislike about Tungsten Equitrac?

A bit difficult to setup and configure,not so good user interface and layout, and put against other print management software like Papercut, Equitrac just completely fails to live up to standards. Review collected by and hosted on G2.com.