--- title: EqualWeb Reviews meta\_title: 'EqualWeb Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 43 reviews by the users' company size, role or industry to find out how EqualWeb works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 43 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Web Accessibility url: https://www.g2.com/categories/web-accessibility --- # EqualWeb Reviews & Product Details EqualWeb is a world leader and pioneer in web accessibility—with more than two decades of experience, working closely with the blind and disabled, we have gained the confidence and support of many global customers. Our artificial intelligence-powered accessibility widget combines manual adjustments, full customization, and testing—we conglomerate human knowledge and machine learning to provide the best of both worlds—experience and expertise. * * * Seller [EqualWeb](https://www.g2.com/sellers/equalweb) Discussions [EqualWeb Community](https://www.g2.com/products/equalweb/discuss) Languages Supported Arabic, Bulgarian, Czech, Danish, German, Greek, English, Basque, French, Hebrew, Croatian, Italian, Japanese, Korean, Latin, Latvian, Lithuanian, Dutch, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Turkish, Chinese (Simplified) Solution Type Best-of-Breed Overview by nir abbo Show More ## Pricing Pricing provided by EqualWeb. ### Free digital Accessibility widget - Limited Feature Availability $0.00 ### Automated AI-Powered Accessibility solution -- SMALL $39.00 [ View More Pricing Information ](https://www.g2.com/products/equalweb/pricing) ## Top-Rated Alternatives [ ![accessiBe](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "accessiBe") accessiBe 4.7/5(1,570) ](https://www.g2.com/products/accessibe/reviews) [ ![UserWay](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "UserWay") UserWay 4.8/5(652) ](https://www.g2.com/products/userway/reviews) [ ![AudioEye](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "AudioEye") AudioEye 4.7/5(239) ](https://www.g2.com/products/audioeye/reviews) [ View All Alternatives ](https://www.g2.com/products/equalweb/competitors/alternatives) ## User Insights Average based on 43 real user reviews. Implementation Time \<1 month Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) [Log in to unlock pricing and user insights](/login) ![Verified User in Farming](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Farming") UF Verified User in Farming Small-Business (50 or fewer emp.) 11/12/2023 "Bad customer service and poor product UX" 0/5 What do you like best about EqualWeb? I liked having accessibility features on my website. That's about it. Review collected by and hosted on G2.com. What do you dislike about EqualWeb? First, for an accessibility product it’s ironic their own in-product experience is so bad. The UX/UI experience is one of the worst I’ve seen - effectively making it inaccessible. I could not figure out how to cancel my account. When I finally did, there was nothing that indicated I cancelled my account and wouldn’t continue to be charged. It’s difficult to find what you need in the product. Several times I’ve pressed the wrong buttons. The information is also wrong in the product. Mine says my license was cancelled in March of 2023, but I got charged anyway. That’s why I initially wrote in. Second, their customer service. Not only is it incredibly slow, but it’s bad. I got called the wrong name when asking for my money back and how to cancel. The instructions they sent me on how to cancel were just a link to an indemnification clause. Meanwhile I’m still getting charged because I cannot figure it out. Despite requesting them to cancel it they told me they can’t and only I can. Asking in writing to cancel is the equivalent of me cancelling. Yet I continued to get charged because I had to do some settings in my account that (as per what I said above) actually don’t indicate I am cancelling at all. Now they’re still refusing to refund me for months I was getting charged because they can’t turn off my account when I asked and needed help and couldn’t provide the correct help. At the end of my experience with support the rep bragged about their hundreds of thousands of customers and told me no one had ever complained about the UX and that The UX is great. Bragging and dismissal of a valid user experience is really poor support. Review collected by and hosted on G2.com. What problems is EqualWeb solving and how is that benefiting you? Making my website accessible to those experiencing disabilities. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Small-Business (50 or fewer emp.) 6/13/2022 "Okay, could have better support" 1/5 What do you like best about EqualWeb? Equalweb provided us with an accessibility widget. They helped with the installation and helped walked us through the process of getting everything installed. Our widget worked well. Review collected by and hosted on G2.com. What do you dislike about EqualWeb? Although their accessibility widget will put you at a significantly higher compliance level than nothing at all, no accessibility AI-widget ALONE on the market will fully remediate a website and prevent lawsuits. We were also promised a free 1k page scan, but it took multiple emails to finally get it. Review collected by and hosted on G2.com. Recommendations to others considering EqualWeb: If you are looking for a widget, it's great, if you are looking for full compliance, I recommend just getting a developer. Review collected by and hosted on G2.com. What problems is EqualWeb solving and how is that benefiting you? Equalweb is helping to solve website accessibility and making sure my website is compliant with WCAG 2.1, ADA, Section 508, AODA, EN 301549 and IS 5568. They also make installation easy. Review collected by and hosted on G2.com. Show More Response from Yael Abbo of EqualWeb [Editedit](https://www.g2.com/survey_responses/equalweb-review-6555515/official_response/edit) Thank you very much for your feedback. You don’t need a developer for full compliance because EqualWeb is the only web accessibility vendor that fully complies with ADA standards and the latest WCAG guidelines. We do it faster and it is cost-effective. This we provide via our Managed compliance plan that integrates the automated solution and the scaled monitor solution supervised by our accessibility experts. For more details on this plan, please contact your account manager promptly. Regarding your 1k-page scan, we apologize for any inconvenience. Our clients are able to conduct the scan themselves and receive an evaluation report within a few hours. Normally when the scan is requested via our support team it shouldn’t take more than 48 hours. Again, thanks for the feedback and we would be happy to further discuss the Managed plan with you. Validated ReviewerIncentivizedSource: G2 invite ## Questions about EqualWeb? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about EqualWeb ](https://www.g2.com/products/equalweb/discussions/new) GU Guest User What is Equalweb used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-equalweb-used-for) [ View all Discussions ](https://www.g2.com/products/equalweb/discuss) ## Pricing Options Pricing provided by EqualWeb. ### Free digital Accessibility widget - Limited Feature Availability $0.00 ### Automated AI-Powered Accessibility solution -- SMALL $39.00 ### Automated AI-Powered Accessibility solution -- MEDIUM $49.00 [ View More Pricing Information ](https://www.g2.com/products/equalweb/pricing) EqualWeb Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_238f36c3b94aefb90338fea72f5ae9dd/accessibe.png "Product Avatar Image") accessiBe 4.7/5(1,570) [ Compare Now ](https://www.g2.com/compare/equalweb-vs-accessibe) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_5f31fb567eb683587357417c3fbb6514/userway.png "Product Avatar Image") UserWay 4.8/5(652) [ Compare Now ](https://www.g2.com/compare/equalweb-vs-userway) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0e94bf562ba17ad68f479c828c8d0829/audioeye.png "Product Avatar Image") AudioEye 4.7/5(239) [ Compare Now ](https://www.g2.com/compare/audioeye-vs-equalweb) ##### Categories on G2 [Digital Accessibility Platforms](https://www.g2.com/categories/Digital-accessibility-platforms)[Digital Accessibility Tools](https://www.g2.com/categories/digital-accessibility-tools)[AI Accessibility Tools](https://www.g2.com/categories/ai-accessibility-tools) ##### Explore More [What's the best call center software for remote teams](https://www.g2.com/discussions/what-s-the-best-call-center-software-for-remote-teams)[What is the top-rated video interviewing platform for enterprises?](https://www.g2.com/discussions/what-is-the-top-rated-video-interviewing-platform-for-enterprises)[Concept3D vs Mappedin for campus wayfinding: which do facility managers find easier to keep updated as buildings change?](https://www.g2.com/discussions/concept3d-vs-mappedin-for-campus-wayfinding-which-do-facility-managers-find-easier-to-keep-updated-as-buildings-change) [Top-rated AI agents for multi-channel customer support](https://www.g2.com/discussions/what-are-the-top-rated-ai-agents-for-multi-channel-customer-support)[Best security compliance tools for SaaS companies](https://www.g2.com/discussions/what-are-the-best-security-compliance-tools-for-saas-companies)[Pros and Cons Details](https://www.g2.com/products/equalweb/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)