Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Easy to use interface. Excellent offer for NFP's"
4.5/5
What do you like best about Equals?

Ease of use. Great offer for Non-for-Profits Review collected by and hosted on G2.com.

What do you dislike about Equals?

The app can be a bit buggy which can make its use sometimes difficult Review collected by and hosted on G2.com.

AS
Alex S.
Financial Assistant
Small-Business (50 or fewer emp.)
"Accomplished banking for businesses"
5/5
What do you like best about Equals?

the real time expense tracking and the easy to use prepaid cards. Review collected by and hosted on G2.com.

What do you dislike about Equals?

The time for customer service to respond. Review collected by and hosted on G2.com.

Verified User in Media Production
AM
Verified User in Media Production
Mid-Market (51-1000 emp.)
"There are some great and terrible things about the new system."
2.5/5
What do you like best about Equals?

I love that you can no transfer money freely to and from the accounts balance. This wasn't an option before.

I love that you now have virtual cards so people no longer need to rely on physical ones and can start spending as soon as their accounts are set up.

The system for currency conversion has much improved. Being able to track exactly what the funds were for instead of trying to figure out chargeback refunds is so much easier.

Customer Support has always been so easy and quick to get hold of. Generally I have nothing but good things to say about their service and help in the past. Review collected by and hosted on G2.com.

What do you dislike about Equals?

Emails of top ups no longer include an option for a reference number. This makes them very difficult to allocate when filing.

It's a real pain that there's now no filtering on card balances so you no longer have to see empty cards or being able to arrange them by alphabetical order. Makes them very difficult to navigate.

The system for adding annotations onto transactions by clicking onto every one individually instead of being able to just type in a text box like you could on the old system is very bad. This adds a lot of time onto a task that didn't take anyway near as long.

You can't allow users to only see certain cards. Unfortunately it's very much an all or nothing thing which has made extra work as I now need to give HOD's everyones balances manually instead of them being able to log in and see just their departments card balances. Unfortunately we cannot allow these people access to all cards other than their own departments as that results in a huge financial data breach. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Works well, some teething issues but happy now"
3/5
What do you like best about Equals?

Ease of use from a front end perspective and integration with Xero Review collected by and hosted on G2.com.

What do you dislike about Equals?

Sometimes have had issues with the app etc. and having to go onto website to approve payments Review collected by and hosted on G2.com.

Verified User in Food Production
AF
Verified User in Food Production
Small-Business (50 or fewer emp.)
"Satisfied with onboarding process"
3.5/5
What do you like best about Equals?

Good customer service and response time. Helpful and friendly. Were very quick in responding to queries but was a bit disappointed a some misinformation I received regarding Xero integration.

Appreciate that each balance has its own seperate account details. Also that able to use it as a digital card Review collected by and hosted on G2.com.

What do you dislike about Equals?

I haven't yet properly started using it so I can't relly offer a proper judgement. It is easy to use, didn't know about app verification, had to reach out to find out what it was. Also, as mentioned, Xero integration would be much better if each balance can be linked to a different Xero as we have a number of different companies within one group using Equals. Also, it would be nice if we could delete balances ourselvs without having to ask Equals to do it for us. Another feature which would be nice would be if the account name of each balance reflected the balance name as opposed to the title balance, but it is helpful that each balance has its own seperate account details. Review collected by and hosted on G2.com.

Owais A.
OA
Owais A.
Senior Operations Manager
Small-Business (50 or fewer emp.)
"Nice and easy to use."
4.5/5
What do you like best about Equals?

Equals Money has been very easy to use. The setup with the Account Manager made it really simple. Ordering mulitple cards with quick delivery times made it very easy. Review collected by and hosted on G2.com.

What do you dislike about Equals?

There is not a lot to say here as when I have faced an issue customer support has been able to resolve. Review collected by and hosted on G2.com.

Verified User in Banking
AB
Verified User in Banking
Small-Business (50 or fewer emp.)
"Good but can improvement"
3.5/5
What do you like best about Equals?

Other than the different currencies, we are happy with everything else Review collected by and hosted on G2.com.

What do you dislike about Equals?

The interfaz with different currencies needs improvement, at the moment is slightly chaotic Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Great for Charities"
4.5/5
What do you like best about Equals?

Excellent offer for charities and non-profits and slick user interface for administration Review collected by and hosted on G2.com.

What do you dislike about Equals?

Slight delay on printed cards but minor flaw considering the benefits Review collected by and hosted on G2.com.

Shubham D.
SD
Shubham D.
Account Manager
Small-Business (50 or fewer emp.)
"Best card for business"
5/5
What do you like best about Equals?

Very easy to use with instant funds trafsfer facility within cards and witn both physical and virtual cards option which we can link witn apple pay and google wallet. And the best part is we can uplaod our business receipts for each and every transaction. Review collected by and hosted on G2.com.

What do you dislike about Equals?

Statement in excel format should be simplified. Review collected by and hosted on G2.com.

GM
Gary M.
F
Small-Business (50 or fewer emp.)
"Fantastic experience and all that we've been looking for in a card service"
5/5
What do you like best about Equals?

Very low fees, easily accessible and to use. Review collected by and hosted on G2.com.

What do you dislike about Equals?

Haven't experience anything yet. Our transition has been seemless from our previous provider. Review collected by and hosted on G2.com.

Response from Equals Team of Equals

Hello Gary,

We're happy to hear that Equals Money has solved your cash management issues and made it easier to track transactions and manage spend. Thank you for choosing our card service, and we look forward to continuing to work with you.

Thanks,

The Equals Money team