Verified User in Facilities Services
AF
Verified User in Facilities Services
Enterprise (> 1000 emp.)
"Always very professional and focused on continuously improving the product"
4.5/5
What do you like best about EQS Integrity Line?

High level of system integrity and stability Review collected by and hosted on G2.com.

What do you dislike about EQS Integrity Line?

The user flexibility to create statistics could be further developed Review collected by and hosted on G2.com.

Verified User in Food Production
AF
Verified User in Food Production
Enterprise (> 1000 emp.)
"Happy with the implementation and the first months of going live!"
4/5
What do you like best about EQS Integrity Line?

assistance GE team and multiple languages Review collected by and hosted on G2.com.

What do you dislike about EQS Integrity Line?

mention of whistleblowing in URL of site Review collected by and hosted on G2.com.

Patrick B.
PB
Patrick B.
Loss Prevention Manager
Entertainment
Enterprise (> 1000 emp.)
"I would strongly recommend Convercent for your compliance solution."
5/5
What do you like best about EQS Integrity Line?

Convercent is one of the most customer oriented companies with which I've worked. Their product is user-friendly, dynamic, and in pace with the changing workforce. They constantly ask for customer feedback to improve their product to meet the needs of the workplace. Review collected by and hosted on G2.com.

What do you dislike about EQS Integrity Line?

I honestly have no negative comments about this company. Review collected by and hosted on G2.com.

Response from Wendy Keefer of EQS Integrity Line

Thank you Patrick for your review on Convercent. We are excited to hear that your organization has become proactive in addressing issue root cause & help you better determine behavior in the future! I'm happy to hear that our goal of customer obsession has impacted you as our company deeply relies on our customer feedback as we continue to grow!

AM
Amy M.
Enterprise (> 1000 emp.)
"Customer focus makes the difference "
5/5
What do you like best about EQS Integrity Line?

What sets Convercent apart is the team. Not only are they truly dedicated to building solutions for the ethics and compliance community, they are truly dedicated to their customers. They are also invested in fine tuning and improving their technology. I find the solution easy to use regardless of tech savvy. Review collected by and hosted on G2.com.

What do you dislike about EQS Integrity Line?

Navigating within the application can be clunky. Review collected by and hosted on G2.com.

Response from Wendy Keefer of EQS Integrity Line

Thank you Amy for your review on Convercent! We are thrilled to have you as a partner in Ethics and are glad you enjoy working with our team. We are invested in working on our product and truly hope we continue to make a difference for you and your organization!

Verified User in Pharmaceuticals
AP
Verified User in Pharmaceuticals
Enterprise (> 1000 emp.)
"My experience has been positive with Convercent"
5/5
What do you like best about EQS Integrity Line?

The ease of use of the system; was easy to implement and administer; the customer service is excellent Review collected by and hosted on G2.com.

What do you dislike about EQS Integrity Line?

There are just a few requests for modifications to the way the fields operate or are displayed, but that is normal for software development. The translation feature is not great, i always need to get professional translation for issues reported in Spanish. Review collected by and hosted on G2.com.

Response from Wendy Keefer of EQS Integrity Line

Thank you for your review on Convercent! We are pleased to hear you're able to centralize your incident management system with our cloud platform. We understand the challenge of translations and are focusing this year on increasing our product flexibility.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Great people, great product, great company"
5/5
What do you like best about EQS Integrity Line?

Ease of use, ease of setup, support from all facets of the Convercent team Review collected by and hosted on G2.com.

What do you dislike about EQS Integrity Line?

I don't have any complaints; the product works as advertised and is a huge benefit to us Review collected by and hosted on G2.com.

Response from Wendy Keefer of EQS Integrity Line

Thank you for your review on Convercent's products and team. We are thrilled you are seeing the business benefits of providing a voice for your employees, customers and partners and look forward to our continued partnership in helping you bring ethics to the center of your business!

Larry B.
LB
Larry B.
Osha Crane Inspector
Small-Business (50 or fewer emp.)
"Convercent is so useful an easy!"
4/5
What do you like best about EQS Integrity Line?

How easy it is to navigate. Helps with all my risk management and training needs to eliminate fines. Review collected by and hosted on G2.com.

What do you dislike about EQS Integrity Line?

Nothing at all. Very groundbreaking and in a class of its own. Review collected by and hosted on G2.com.

Response from Wendy Keefer of EQS Integrity Line

Thank you Larry for your review on Convercent. We are delighted to hear how our Ethics & Compliance cloud platform helps your company reduce fines for non-compliance and provides you with the visibility to act! We are honored to be on the journey with you to help bring ethics to the center of your organization!

Verified User in Consumer Services
AC
Verified User in Consumer Services
Enterprise (> 1000 emp.)
"Customer-oriented and always evolving"
4.5/5
What do you like best about EQS Integrity Line?

Convercent is always updating their features and giving you those updates for free. Very good customer experience and they make you feel like your opinion matters. Products are very intuitive usually and easy to use. Review collected by and hosted on G2.com.

What do you dislike about EQS Integrity Line?

Sometimes there are glitches since they're constantly coming out with new things and new modules can be pricey. Review collected by and hosted on G2.com.

Response from Wendy Keefer of EQS Integrity Line

Thank you so much for taking the time to provide your review on Convercent! We are thrilled that you find our team always receptive and our applications user friendly. We understand we move fast and are investing on doing this better in the future!

Verified User in Education Management
UE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"Convercent"
2.5/5
What do you like best about EQS Integrity Line?

What do you stand for. This software helps you be what you want as a company. Review collected by and hosted on G2.com.

What do you dislike about EQS Integrity Line?

Software is not always functioning. That is frustarting. Review collected by and hosted on G2.com.

Response from Wendy Keefer of EQS Integrity Line

Thank you for your review on Convercent. We are thrilled to learn how we partner with you to help achieve your company goals. I'm thankful for your candor and appreciate your frustration from time to time. I have made it my goal to help reduce frustration so that you can benefit from our platform and feel heard in a manner that you would expect from a partner!

Verified User in Marketing and Advertising
IM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Easy software that needs better analytics"
3/5
What do you like best about EQS Integrity Line?

The ease of document consolidation was surprising. The interface is easy to learn and teach. It’s not a difficult software to use. Review collected by and hosted on G2.com.

What do you dislike about EQS Integrity Line?

The data analytics need drastic improvement. Having the data isn’t enough if one cannot underwear stand the analysis. Review collected by and hosted on G2.com.

Response from Wendy Keefer of EQS Integrity Line

Thank you for your review on Convercent. I am pleased to know you find our platform intuitive and easy to use when managing your Ethics & Compliance program at your company. Hearing that our analytics is in need of drastic improvement may be hard to hear, but the honest feedback is exactly what we crave to receive so we can in turn make our solution better and deliver what you need quicker. I will no doubt be sharing your feedback today with our product team. Please feel free to reach out to me personally, if comfortable, to provide any additional details that would be helpful in helping you get what you need.