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CT

Verified User in Telecommunications

Enterprise (> 1000 emp.)

3/22/2022

"The Condeco team and customer service is what really makes using Condeco a great experience."

5/5

What do you like best about Eptura Engage?

The ease of use once the software has been implemented is one of the best parts of the software. Review collected by and hosted on G2.com.

What do you dislike about Eptura Engage?

The data collection sheet is the part of implementation I liked the least. Review collected by and hosted on G2.com.

Response from Customer Care of Eptura Engage

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Thank you for taking the time to provide a review. We are focusing on improving the data implementation experience. To learn best practices for our data implementation process, please contact customer.care@condecosoftware.com

KW

Kristopher W.

Project Analyst

Mid-Market (51-1000 emp.)

3/15/2022

"Great Interface"

4/5

What do you like best about Eptura Engage?

The ability to navigate throughout the system was very easy to understand and use quickly. Review collected by and hosted on G2.com.

What do you dislike about Eptura Engage?

The overall all aesthetic of the interface could be updated to look better. More color and brightness. Review collected by and hosted on G2.com.

Response from Customer Care of Eptura Engage

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Thank you for your review. We are happy to hear Condeco's booking solution was easy to navigate and understand quickly.

AL

Andrea L.

RFP Coordinator and Marketing Analyst

Enterprise (> 1000 emp.)

4/5/2022

"Current user of Condeco Room booking screen"

5/5

What do you like best about Eptura Engage?

We installed Condeco’s room booking screen in some of our offices a while ago. We like the sleek and modern look of it Review collected by and hosted on G2.com.

What do you dislike about Eptura Engage?

No, so far so good. Nothing is missing from this product Review collected by and hosted on G2.com.

Response from Customer Care of Eptura Engage

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Thank you for you review. We are happy to hear that you like our modern and sleek design.

EF

Verified User in Facilities Services

Mid-Market (51-1000 emp.)

11/17/2021

"Not cloud tech ...yet?"

0/5

What do you like best about Eptura Engage?

The quick response of our account manager and his constant availability Review collected by and hosted on G2.com.

What do you dislike about Eptura Engage?

The tool is not cloud-based truly and multitudes of features are not available, including booking for other people, poor plug-in. The team is also not able to support us fully and monitors failures. The outlook plug-in is not as integrated, and therefore, a lot of standard features of outlook meeting booking are not taking into account on Condeco, resulting in synchronised issues. Simple things lie booking a large room that can be split in two - which I am sure most large companies will have on their site, is not possible. Condeco was a great tool when "on-premise". Since they move to the cloud they have not really managed to transform themselves into cloud-based services and tech company—what a shame. Review collected by and hosted on G2.com.

Response from Customer Care of Eptura Engage

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Condeco values your opinion. We are a Cloud based solution delivered on Microsoft Azure. We have updated our Outlook add-in with guidance from Microsoft - this is available in the MS Office app store. We are happy to take you through the changes, please contact customer.care@condecosoftware.com to set up a time to speak with Customer Success.

UP

Verified User in Pharmaceuticals

Small-Business (50 or fewer emp.)

3/15/2022

"Easy to use and book services, intuitive and easy to use!"

4/5

What do you like best about Eptura Engage?

How intuitive it is. It's super simple and easy to figure out. I think that it's simple enough that someone even without a lot of computer experience would be able to easily navigate the program. Review collected by and hosted on G2.com.

What do you dislike about Eptura Engage?

I haven't noticed any issues off the top of my head! Review collected by and hosted on G2.com.

Recommendations to others considering Eptura Engage:

Easy to use and has features that are helpful! Review collected by and hosted on G2.com.

What problems is Eptura Engage solving and how is that benefiting you?

It's so much easier to book rooms and also it offers options where if there are any issues with the rooms book you can easily report them to the program and get help and useful feedback! Review collected by and hosted on G2.com.

Response from Customer Care of Eptura Engage

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Thank you for your review. We are glad that you are enjoying our booking software and find it easy to use.

AT

Verified User in Telecommunications

Mid-Market (51-1000 emp.)

6/2/2022

"Very professional and had a pretty seamless implementation"

4.5/5

What do you like best about Eptura Engage?

The tool and the whole implementation process was fairly easy to follow and we didn't have any complications in the process. We received great customer service. Review collected by and hosted on G2.com.

What do you dislike about Eptura Engage?

We were looking for a max capacity within the tool, but were informed that an update would be available in November. Review collected by and hosted on G2.com.

Response from Customer Care of Eptura Engage

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Thank you for your feedback. Maximum capacity for personal desk spaces are currently on our roadmap. Please contact customer.care@condecosoftware.com to learn more.

UM

Verified User in Marketing and Advertising

Mid-Market (51-1000 emp.)

11/11/2021

"Condeco is useful for organizing bookings and meeting spaces"

3.5/5

What do you like best about Eptura Engage?

Condeco is very easy to navigate, mainly when it is only being used for booking meeting spaces and logging in visitors. Review collected by and hosted on G2.com.

What do you dislike about Eptura Engage?

We use Condeco in a relatively limited capacity, so there is not much that I dislike as it is pretty straightforward. Review collected by and hosted on G2.com.

Recommendations to others considering Eptura Engage:

Condeco is an easy software platform to navigate, though it does look a bit older and dated in terms of the website navigations and layout. Review collected by and hosted on G2.com.

What problems is Eptura Engage solving and how is that benefiting you?

Condeco makes it easier to track the number of people going in or out of the office, and the number of meeting spaces that are being used. This is helpful when working in a big company, as it makes everything easier to track. Review collected by and hosted on G2.com.

Response from Team Condeco of Eptura Engage

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Hi there,

Thanks for your review. We're glad you find Condeco useful and easy to use!

Team Condeco

UA

Verified User in Accounting

Enterprise (> 1000 emp.)

3/16/2022

"a useful tool and improving over time"

5/5

What do you like best about Eptura Engage?

- I have seen other similar software on the market, but I got to say Condeco is my favorite. Their mobile app is incredibly easy to use and they are adding new and thoughtful features every quarter. It feels like they listen to their customer and work to improve their solution overtime for the better good. Review collected by and hosted on G2.com.

What do you dislike about Eptura Engage?

- Certain parts of user interface could use some love. Review collected by and hosted on G2.com.

Response from Customer Care of Eptura Engage

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Thank you for your review. We are very happy to hear that you find our new feature releases thoughtful and useful. We listen to our users!

UI

Verified User in Information Technology and Services

Enterprise (> 1000 emp.)

4/8/2022

"Love their mobile app, makes going in the office easy"

5/5

What do you like best about Eptura Engage?

Definitely their mobile app. I have an Android and the Condeco app is very easy to use. I can book my desk for the next few weeks within a minute or two Review collected by and hosted on G2.com.

What do you dislike about Eptura Engage?

Web portal could get some love, I much prefer their mobile app than their website login Review collected by and hosted on G2.com.

AI

Verified User in Insurance

Mid-Market (51-1000 emp.)

4/21/2022

"Unpleasant experience with Condeco"

1.5/5

What do you like best about Eptura Engage?

The functionality it provides and ease of use to book meeting rooms. Review collected by and hosted on G2.com.

What do you dislike about Eptura Engage?

Very bad customer support and very hard to get it working, needs no network restrictions or security at all otherwise it will just fail to work. Review collected by and hosted on G2.com.