Verified User in Accounting
UA
Verified User in Accounting
Enterprise (> 1000 emp.)
"Great workplace management Tool!"
4.5/5
What do you like best about Eptura Engage?

- Condeco is incredibly user intuitive. We have previously used other similar software that is in their beta develop stage and did not function well. Condeco is a top tier partner with Microsoft, so it integrated with our work environment seamlessly. Review collected by and hosted on G2.com.

What do you dislike about Eptura Engage?

I used to use Condeco at a company I worked before and the organization that I currently work at does not have a similar tool so work feels more chaotic. Review collected by and hosted on G2.com.

Response from Customer Care of Eptura Engage

Thank you for your review. We are very happy that you find Condeco seamless and easy to use.

Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Good experience"
4.5/5
What do you like best about Eptura Engage?

During the times of COVID Condeco really proved its usefullness in organizing meeting with team and business user without any stress. Specially desk booking helps a lot. Review collected by and hosted on G2.com.

What do you dislike about Eptura Engage?

Template saving functionality for desk booking will really gonna help much, as it takes most of your time in setting up the whole thing again n again. I believe it is a grey area that requires attention Review collected by and hosted on G2.com.

Response from Customer Care of Eptura Engage

Thank you for your feedback. We would like to learn more about your experience, please contact Customer.care@condecosoftware.com for best practices to simplify your site change management process.

Verified User in Architecture & Planning
AA
Verified User in Architecture & Planning
Enterprise (> 1000 emp.)
"BH Condeco review"
5/5
What do you like best about Eptura Engage?

Easy to administer and set up. Desk booking and use of the app also very simple and seamless Review collected by and hosted on G2.com.

What do you dislike about Eptura Engage?

No automated check in feature that's vicinity based, i.e. they get to their reserved desk and auto checks in based on geo-location Review collected by and hosted on G2.com.

Response from Customer Care of Eptura Engage

Thank you for your review. By creating a geofence around your workplace, the location services of a mobile device can notify Condeco when the device enters the building and automatically check user into their booked workspace. To learn more, please contact customer.care@condecosoftwear.com.

Verified User in Internet
AI
Verified User in Internet
Enterprise (> 1000 emp.)
"Condeco Review"
4/5
What do you like best about Eptura Engage?

Condeco has been a great asset in reducing our paper printouts that would get stuck on the conference rooms every morning. This also keeps the most up-to-date schedule and truly shows the room usage or availability. Review collected by and hosted on G2.com.

What do you dislike about Eptura Engage?

At times the management of it can be a little frustrating. I think the biggest dislike would be the lack of remote management for the devices after they have been installed. Review collected by and hosted on G2.com.

Response from Customer Care of Eptura Engage

Thank you for your feedback. Condeco provides a Screen Manager Dashboard. Everything you need to manage and monitor your meeting rooms can be done centrally in the admin portal including energy saver, user management, booking access, reporting, device health monitoring, statistics and activation. Please contact customer.care@condecosoftware.com to learn more.

Verified User in Accounting
UA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"A big help for flexible work schedule"
5/5
What do you like best about Eptura Engage?

- Since our organization announced return to office plan, we have been using Condeco to manage booking office resources. It helped our employees see who is in the office and who is working remotely for collaboration purposes. Moreover, the floorplan looks good and easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about Eptura Engage?

- It was laggy one time, but their customer success team was quick to react and solved problem. Review collected by and hosted on G2.com.

Response from Customer Care of Eptura Engage

Thank you for your review. We are very happy that our Customer Success team reacted quickly to meet your needs.

Verified User in Banking
AB
Verified User in Banking
Enterprise (> 1000 emp.)
"Professional implementation process, easy to use for non-IT-savvy users"
5/5
What do you like best about Eptura Engage?

It was pleasant to work with Condeco’s team member during the implementation process. I find Condeco easy to use for our non-IT savvy users and as an admin, Condeco is very intuitive and configurable to fit our business rules & demands. Review collected by and hosted on G2.com.

What do you dislike about Eptura Engage?

The initial set up took some time but after it was fully implemented it was fine. Review collected by and hosted on G2.com.

Response from Customer Care of Eptura Engage

Thank you for you review. We are happy to hear that you had a pleasant experience working with our team.

Verified User in Financial Services
AF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Great Product!!"
5/5
What do you like best about Eptura Engage?

Ease of administration and for the end-users. Review collected by and hosted on G2.com.

What do you dislike about Eptura Engage?

Support is responsive, but resolution takes too long for harder issues Review collected by and hosted on G2.com.

Response from Customer Care of Eptura Engage

Thanks for the feedback on resolution times. We understand your concern. Our teams need to ensure they understand, analyze, solution, and test possible resolutions. This can lead to extended resolution times. If you have any further questions, please contact customer.care@condecosoftware.com

Verified User in Consumer Services
AC
Verified User in Consumer Services
Enterprise (> 1000 emp.)
"Service Excellence"
5/5
What do you like best about Eptura Engage?

David Arnot Sales Manager has taken care of all the contracts and support managment leaving my work stress free from moment we have decided to partner with Condeco. Condeco support team is fantastic and I am getting regular updates on all raised tickets. Love the 24h support that they are available at any time to speak to. Over all great service and great customer support. System is very reliable and very easy to use and easy to manage from Administrators point of view. Review collected by and hosted on G2.com.

What do you dislike about Eptura Engage?

I dont have any dislikes as system is fantastic and very easy to use. Review collected by and hosted on G2.com.

Response from Team Condeco of Eptura Engage

Hi there,

Thanks for your review. We're glad you've had an excellent service with us!

Team Condeco

Verified User in Banking
AB
Verified User in Banking
Mid-Market (51-1000 emp.)
"Condeco More than an Occupancy tool"
5/5
What do you like best about Eptura Engage?

Condeco is very useful to understand the behaviors for your sites. Review collected by and hosted on G2.com.

What do you dislike about Eptura Engage?

Perhaps that you can use your admin user in the celphone Review collected by and hosted on G2.com.

Response from Customer Care of Eptura Engage

Thank you for your review. All user roles including administrators, have the capability to reserve workspaces through the unified mobile application. To learn more, please contact customer.care@codecosoftware.com

Denis S.
DS
Denis S.
Managing Director and Co-Founder
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Extremely robust and reliable product"
4.5/5
What do you like best about Eptura Engage?

Reliability and feeling of well polished product, global recognition and strong use cases worldwide. This all makes Condeco solutions easy to sell, and easy to be proud when the system is up and running. Review collected by and hosted on G2.com.

What do you dislike about Eptura Engage?

Condeco is doing a great job working directly with the end customers, but this decreases the opportunities for partners such as A/V and IT integration companies. Condeco might review possibility to provide trainings for their tech partners and let them perform the installations, opening new opportunities for partner network. Review collected by and hosted on G2.com.

Response from Team Condeco of Eptura Engage

Hi Denis,

Thanks for your review! We take all feedback on board.

Team Condeco